Hoteller nær Marketplace on 1st

"The staff was nice and helpful, but the cleanliness was a real problem. We checked into our room and we noticed it had mold on the ceiling bathroom, stains on the sheets, hair clumps on the sheets, and a couple of flies buzzing around. The hotel staff kindly gave us a new room after hearing our bed was dirty. Unfortunately, the new room smelled heavily of marijuana, the refrigerator did not work, the towels had stains on them, the mirror was broken off the wall, and we found a cockroach roaming...

"Had a 3 night stay booked. Wanted to cancel one of the nights a week out because our plans changed. They would not allow me to cancel one night. They wanted me to cancel the whole reservation and rebook for more money. Scammers."

"breakfast over valued room carpet filthy needed shampooing Staff pleasant and attentive shortage of staff"

"Easy and fast check in and check out. We were passing by the hotel on our way to the event we were in town for and stopped to see if we were able to check in 2 hours early. The staff said our room was available. This was a very big help for my family and greatly appreciated. Breakfast was simple but all items were good quality. Easy check out at 6:00 am."

"Everybody at the property was very helpful. The food was delicious and the drink specials or awesome as well. Attended a venue there so it was very convenient and there's also a cool bar across the street in the alley."

"We found bed bugs in our room! Also the door was open and window unlocked. Overall, was dirty and felt unsafe. I have not been able to get refund from Expedia. DO NOT STAY HERE."

"Clean room staff breakfast"

"doesn't meet minimum standards"

"Parking could be better"

"They were very nice to me respectful.And I got a heck of a deal.I really needed to stay.I'm homeless and i'm disabled so I wish I can get some free nights and I have tremors too and I was shaking around back today but I got through it all and they were good"

"The mattress was comfortable and the room clean. The staff were terrible, difficult to locate at both check in and check out. All entrance doors did not work. Breakfast was barely anything--muffins, coffee, and juice. No fruit, or eggs."

"Got in around 9 off a flight, love the shuttle service Willie is so nice. Was upgraded to a suite and had an amazing rest. It's very clean and very quiet. All the staff are super nice and helpful and the lobby is also beautiful and relaxing."

"The staff was friendly and accomodating"

"The room had a smell to it, not a bad smell but, not a good smell either. I was not able to adjust the thermostat for the a/c. To raise the temperature because it was too cold the heat would come on. The exterior back door to the parking lot did not lock. The room was not like the picture on line. The bathroom was half painted. Not enough seating for breakfast."

"Paid for a nicer room, got the smallest room instead that was dirty with no fridge or microwave even."