Hoteller nær Cold Harbor National Cemetery

"The room was clean. Breakfast amazing"

"Looks like very little care - moldy & gross bathroom. Scuffed up walls. And something splattered in the baseboards. And then a fire alarm went off during the stay. I picked this location because the rating was so much higher than my normal stop in Richmond. But not again."

"Property was clean and comfortable and breakfast was wonderful!"

"It was good enough for a night bed was comfortable. The ac was loud and everything is pretty dated in the common areas and messy like stepping back into 1990s. Reminded me more like a nursing home with the layout, decor and smell. The restaurant staff was friendly and attentive. I hope they all get a good severance package and set up with a new job. As I heard the place is sold and they’re tearing it down. So I guess that explains the lack of maintenance and cheap offer Expedia should...

"Everything was fine except breakfast was lousy and they ran out some food items more than 30 minutes before end time. Well below Residence Inn breakfast quality expectations that we have been accustomed to (comparing with other Residence Inns). Understand this hotel - only a year old - they must improve in this area. Would go to other Richmond area Residence Inns, but not this one."

"Always the best around!"

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Great experience"

"No comment"