Hoteller nær Cinemark Century Jordan Creek 20

"There were multiple stains on the floor that looked like someone may have spilled their coffee. The bathroom wall were not properly cleaned. The shower was dirty and did not drain properly. We decided to put towels over the stains instead of switching rooms because we had been during since 5am and just wanted sleep. There were multiple stains on the floor that looked like someone may have spilled their coffee. The bathroom walls were not properly cleaned. The shower was dirty and did not drain...

"The "

"Hyatt Place is always a desirable hotel for me when I travel. Clean comfortable rooms. Great amenities. The breakfast is always really good, too."

"Breakfast was ok"

"Everything was excellent, cleanliness, amenities, service & up to date rooms"

"Great."

"Overall our stay - Was ok. We didn’t have anyone come take out our trash. Breakfast is not free - you will need to pay for it. Which I didn’t see on the booking site. I just saw breakfast included but not free. Not alot of staff"

"Elevator was broken and they couldn’t figure out to let people use the service elevator as well. Nothing but lines to wait for the one working elevator."

"I didn’t have the included breakfast, but my room was clean and comfortable. I’ll stay again for sure. "

"The Breakfast was Great!"

"Great hotel!!"

"Everything was just as I would have expected from this facility. "

"Found a cockroach in my room and had to immediately leave "

"The staff here is always amazing. Helpful, friendly and professional. It is always clean. One treadmill does need to be repaired as it stops after a few minutes. The other one works and the pool is clean."

"Staff was friendly and place was clean"

"They messed up our payment. Keep trying to charge our card when it was paid through Expedia .Some of the front desk person was rude and unprofessional the manager wasn’t any better. I’ve worked in hotels for a lot of years and never would I treat guest like that and mess someone’s payment up."

"Friendly Staff, Clean and Comfortable Place to Stay. Will stay there again, when in town!"

"The front desk lady was amazing and fun to talk to but the room was not very nice, food on the blankets and hair all over the bed. The room had an odd smell like mildew or something it was very overwhelming. I didn’t even end up staying the night."