Hoteller i West Des Moines

"First hotel I’ve been in where u have to request housekeeping. Receptionist never told us we needed to request housekeeping when we was checking in. So for the 5 days my self and my family was there, our room never got cleaned."

"Clean room, helpful staff."

"Very clean, nice staff and very clean and updated."

"First room assignment smelled of urine. Was granted a new room. Was not aware of 75.00 pet charge on Expedia. Knowing that I would have booked elsewhere"

"Staff, Breakfast and Parking"

"Good breakfast, good location only 20 minutes from downtown, and nice suites."

"Staff and services were all excellent. No breakfast included but there are lots of restaurants nearby if you don’t want anything at the on site restaurant/breakfast buffet. The facilities are up to date and clean. There is plenty to parking as well."

"Friendly, helpful staff. Beautiful, dog friendly place."

"Dry clean and comfortable"

"stayed here for years, easy to get to and close to food and shopping and the interstate"

"Helt okay Hotel. Bestilte 2 værelser og de havde glemt at klaregøre det ene, men det blev rettet med det samme. Ligger lidt væk fra byen hvilket både er en fordel og ulempe. Godt med gratis p-pladser. Kan kun anbefales."

"We loved the lobby area and bar service. However, the lighting in the room was very inadequate . You could barely see in the restroom."

"Booked two rooms. Both rooms were out dated. Our first night tried to take a shower and no hot water. Called down to hotel front desk and told them we did not have hot water the guy at the desk was rude. We asked to be moved to a new room which he did but he was very rude. New room did have hot water but the mattress in both rooms were hard they need to update the hotel."

"Bed was a little firmer than I like. The shower door didn't stay closed without sticking a washcloth in it and was missing a handle.. the staff was very nice and helpful. The hotel was clean and well maintained. Breakfast was decent. The basic hotel breakfast. Pool was nice a little chilly but my grandkids had fun in it."

"A bit older but everything worked. Rooms could have been a bit cleaner, breakfast and happy hour were great tho"

"Great stay!"

"We had issues with hearing the people next door to.much and they switched us room and it was an easy and they were very helpful. The atmosphere is good at the hotel."

"The ice machine was broken and there was no shampoo in the room."

"The staff was very nice and helpful. The room was clean and the entrance was also kept well. For the price, I thought it was overall very good. The outside of the hotel needed a lot of work. Weeds, dead grass and overgrown grass with weeds, and also the pavement was broken up here and there. "