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Anmeldelser af The Cincinnatian Hotel Curio Collection by Hilton

4 out of 5
The Cincinnatian Hotel Curio Collection by Hilton
601 Vine Street, Cincinnati, OH

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 424 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 224 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 145 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 125 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 82 af i alt 1000 anmeldelser" "

8,4/10

Rengøring

8,4/10

Service og personale

7,4/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Christopher, Morrow

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Melanie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
valet parking expense is too high
Overnattede 2 nætter i maj 2024
Svar fra A Baker den 28. maj 2024
Thank you for your rating, we really appreciate it.Have a great day.

4/10 Dårligt

Audrey

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not all that glitters is gold. Wasn’t as photographed. Very old building. Old amenities. Not aesthetically pleasing. Evening staff a bit slow
Overnattede 2 nætter i maj 2024
Svar fra A Baker den 26. maj 2024
Thank you for your rating and feedback, we really appreciate it, we apologize for failing short on our promises but will address all issues you encountered and will make certain we fix it. If you like to discuss further please do not hesitate to reach out to me and I will be delighted to assist you further.Have a great day.

6/10 Okay

Ebonie

Staff need to be more hospitable. Checking out was the best service from the desk agent and she was the only one there. At check in, there were three people more involved in their conversation that she just handed me a key card . I had to ask to what room!
Overnattede 3 nætter i maj 2024
Svar fra A Baker den 22. maj 2024
Dear Ms. Ebonie,Thank you so much for your feedback, we really appreciate it. I have addressed the concern in regards the check in experience with the team and definitely will better ourselves to provide the highest quality level for all of our guests.Have a great day.

6/10 Okay

Brian

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is old and the rooms need updating. The fixtures are old and outdated.
Overnattede 1 nat i april 2024
Svar fra A Baker den 5. maj 2024
Thank you for your feedback, we really appreciate it. We are looking forward to our renovations to update all our fixtures.Have a great day.

2/10 Forfærdeligt

Pat

Overnattede 1 nat i april 2024
Svar fra A Baker den 20. maj 2024
Thank you for your rating, we would have liked to know the reason for falling short in our promise to make it right and to obtain a perfect 10.We appreciate you staying with us.

8/10 Udmærket

Cateau

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
My only complaint was there was mold around the shower head and the tissue wasn’t replenished
Overnattede 2 nætter i april 2024
Svar fra A Baker den 28. apr. 2024
Dear Cateau, Thank you for your rating and feedback, we really appreciate it. Please allow me to apologize for any inconvenience we may have caused you. We are working diligently to ensure fixing the issue you have experienced.Have a great day.

4/10 Dårligt

Pedro

Overnattede 2 nætter i april 2024
Svar fra A Baker den 23. apr. 2024
Thank you for your rating, Have a great day.

8/10 Udmærket

Melissa

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra A Baker den 23. apr. 2024
Thank you for your rating, Have a great day.

10/10 Fremragende

Marvin

Rejste med familie
Synes godt om: Faciliteter
Beautiful location next to Fountain Square and Revel OTR.
Overnattede 1 nat i april 2024
Svar fra A Baker den 17. apr. 2024
Dear Marvin,Thanks so much for your rating and feedback.Have a great day.

6/10 Okay

Scott

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring
Good location, just old and not kept up. Rooms not clean, bar area dirty. Staff was nice but for the money I would look at other options.
Overnattede 2 nætter i marts 2024
Svar fra A Baker den 3. apr. 2024
Thanks for your feedback and rating, we really appreciate it.Have a great day.

6/10 Okay

Darious

Rejste med partner
Synes godt om: Rengøring
Decent property but nothing really stood out to me. Especially for the price point. Location is good though.
Overnattede 1 nat i marts 2024
Svar fra A Baker den 30. mar. 2024
Thank you so much for your rating and feedback, we really appreciate it.Have a great day.

10/10 Fremragende

Ryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra A Baker den 31. mar. 2024
Thanks so much for your rating, we really appreciate it.Have a great day.

10/10 Fremragende

Erica

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to restaurants etc., large room. Neat historic building with upgrades to perfectly blend old with new.
Overnattede 1 nat i marts 2024
Svar fra A Baker den 25. mar. 2024
Thank you so much for your rating and feedback, we really appreciate it.Have a great day.

10/10 Fremragende

Angelina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra A Baker den 22. mar. 2024
Thank you so much for your rating, we really appreciate it.

8/10 Udmærket

Kathryn

Synes godt om: Rengøring, service og personale
The door didn’t really shut all the way and made noise every time the heat came on
Overnattede 1 nat i marts 2024
Svar fra A Baker den 22. mar. 2024
Thank you so much for your rating and feedback, we really appreciate it.

10/10 Fremragende

Alberto

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel
Overnattede 1 nat i marts 2024
Svar fra A Baket den 22. mar. 2024
Thank you so much for your rating, we really appreciate it.

6/10 Okay

Anne

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Not Worth the Price
Hotel was nice, staff were very hospitable. However, our room was unacceptable. Door to toilet area was busted and falling apart, towel racks were falling off the wall. Door to bathroom didn’t close. Shower made terrible noises, and was sputtering, stains on the wall, cracked drywall, and door had an huge gap. The room was in poor condition. Vent was falling down, it was not worth the price, really disappointed.
Overnattede 1 nat i februar 2024
Svar fra A Baker den 27. feb. 2024
Thank you so much for your feedback, we really appreciate the fact that you took the time to let us know what we fell short on. We addressed the issue with the team and we are working diligently to resolve it. Please do not hesitate to reach out to me personally and I will be delighted to assist you in any way I can.Have a great day.

4/10 Dårligt

Jessica

Rejste med partner
Synes godt om: Service og personale
Not the room i paid for or expected foe $425 a night
Overnattede 1 nat i februar 2024
Svar fra A Baker den 25. feb. 2024
Thank you so much for your feedback, please reach out to me personally to discuss further and I will make certain to assist you in anyway I can. our mission is to have our guests experience the highest level of quality and satisfaction.Have a great day.

4/10 Dårligt

Walter

Rejste med partner
Synes ikke om: Rengøring, faciliteter
We had to come in and clean the bathroom. Hair left in the shower. Dirt also was still around the tub. The floor was not clean at all. Dirt was all over the floor not mopped or vacuumed.
Overnattede 1 nat i februar 2024
Svar fra A Baker den 1. mar. 2024
Dear Mr. Walter,Please allow me to apologize for any inconvenience we may have caused you during your stay with us. What you experienced is not what we strive to uphold. We are working diligently to ensure that our product cleanliness is our top priorities not only to meet but to exceed our guests expectations.Have a great day.

4/10 Dårligt

Jerilyn

Rejste med partner
Synes ikke om: Faciliteter
me and my bf were watching youtube on 1 of our phones we got security called on us and we weren't being loud. my biggest issue is i had to have a super fast Cold as ice shower and the valet parking was super slow getting my car
Overnattede 1 nat i februar 2024
Svar fra A Baker den 24. feb. 2024
Thank you for your feedback, we really appreciate it. We removed the valet charges due to the long wait.Have a great day

6/10 Okay

Christopher

Forretningsrejsende
Synes godt om: Rengøring
Wifi didnt work in my room for the four day duration. Clean and comfy beds but noisy aircon and electrics. The property as a whole is vast and a bit tired. Staff are friendly
Overnattede 4 nætter i februar 2024
Svar fra A Baker den 18. feb. 2024
Dear Christopher,Thank you so much for your rating and feedback, we really appreciate it.We have updated the WiFi equipment and it’s much faster now. Apologies for any inconvenience we may have caused you.Have a great day.

4/10 Dårligt

Sam, Cary

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
The hvac system did not work properly. Inside temperature was 76* with thermostat set to 68*. The shower had hair on the walls and floor. And mold in the shower.
Overnattede 1 nat i februar 2024
Svar fra A Baker den 12. feb. 2024
Thanks you for your feedback, we really appreciate and please accept our sincere apologies for hvac issue you have encountered. We are working diligently on fixing the issue to ensure all units are in good standing condition.Have a great day.

10/10 Fremragende

Jillian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
parking wasn’t good
Overnattede 1 nat i februar 2024
Svar fra A Baker den 12. feb. 2024
Thanks so much for your rating, we really appreciate it.Have a great day.

2/10 Forfærdeligt

Dakeenya

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Car got broken into when I let valet park my vehicle.
Overnattede 1 nat i januar 2024
Svar fra A Baker den 1. feb. 2024
Dear Dakeenya,Please allow me to apologize for the inconvenience caused by the valet. Unfortunately we weren’t aware of the security concerns with the garage and we are working diligently to ensure that issue will be addressed with the city.Please reach out if you like to discuss further and I will be delighted to assist you in anyway I can.Thanks and have a great day.

10/10 Fremragende

Wanda.L

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I thought there would have been more options for restaurants inside this huge hotel. The bar / snack was very disappounting. My husband and I sat there over 15 minutes before anyone came out the back to notice us. The menu was extremely limited and not pleasing. Otherwise I truly enjoyed our stay. Thank you!
Overnattede 1 nat i januar 2024
Svar fra A Baker den 28. jan. 2024
Dear Ms. Wanda,Thank you so much for your kind feedback and rating, we really appreciate it. I had the honor to speak with you in person this morning and we are so glad that you enjoyed your stay. We take your feedback to heart and we will work diligently on increasing our menu options with a great food items.Thanks again and have an awesome day.

6/10 Okay

Madison

Overnattede 1 nat i januar 2024
Svar fra A Baker den 6. feb. 2024
Thanks for your rating, we really appreciate it. We would have loved to know more about the experience you have encountered with us for not having a 5 stars experience.Thanks and have a great day.

10/10 Fremragende

Russell

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra A Baker den 9. jan. 2024
Thanks for your rating,We really appreciate it.Have a great day.

10/10 Fremragende

Morgan

Overnattede 1 nat i oktober 2023
Svar fra A Baker den 9. jan. 2024
Thank you so much for your rating, we really appreciate it.Have a great day.

8/10 Udmærket

Matthew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra A Baker den 9. jan. 2024
Thanks you so much for your rating,We really appreciate it.Have a great day.

10/10 Fremragende

Gabrielle

Overnattede 1 nat i januar 2024
Svar fra A Baker den 9. jan. 2024
Thanks for your rating,We really appreciate it.Have a great day.

10/10 Fremragende

Susan

Overnattede 1 nat i januar 2024
Svar fra A Baker den 26. jan. 2024
Thanks for the rating, we really appreciate it.Have a great day.

10/10 Fremragende

Oliver

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Considering what you get for the price, The Cincinnatian gets five stars. Lovely old building and the common areas are very attractive. The staff is excellent and very accommodating. Sherry, at the front desk is great. General manager was always visible and very nice as well. Silas, who was the doorman as I arrived was most helpful and very congenial, as was Mike and a young blond man whose name I was remiss not to get. Great coffee shop attached with super products and very nice employees and managers. Chelsea was delightful; her husband whom I only met once was also very nice. The room itself was fine, but not at all exceptional. The GM said they were going to be remolded soon. i felt very welcome and appreciated here.
Overnattede 2 nætter i januar 2024
Svar fra A Baker den 8. jan. 2024
Dear Oliver,Thank you so much for your feedback and rating, we really appreciate it and we all were delighted to have you with us.Have a great day.

10/10 Fremragende

Emily

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra A Baker den 7. jan. 2024
Thanks for your rating, we really appreciate it.Have a great day.

2/10 Forfærdeligt

James

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra A Baker den 7. jan. 2024
Thanks for your rating, we really appreciate it. We would have liked if gave us more details about the issues you have experienced with us in order for us to fix.Have a great day.

8/10 Udmærket

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Whirlpool tub in room was excellent, filled quickly. Great view, great location.
Overnattede 1 nat i december 2023
Svar fra A Baker den 7. jan. 2024
Thank you so much for your rating and feedback, we really appreciate it.Have a great day.

4/10 Dårligt

Grant

Overnattede 1 nat i december 2023
Svar fra A Bakrr den 31. dec. 2023
Thank you for your rating,I wish you letting us know what we fell short during your stay in order for us to fix it.Have a great day

10/10 Fremragende

Bess

Overnattede 1 nat i december 2023
Svar fra A Baker den 31. dec. 2023
Thank you so much for your rating, we really appreciate it.Have a great day.

10/10 Fremragende

Michael-James

Overnattede 1 nat i december 2023
Svar fra A Baker den 12. jan. 2024
Thank you so much for your rating and feedback, we really appreciate it.Have a great day.

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was amazing Time at hotel
Overnattede 1 nat i december 2023
Svar fra A Baker den 21. dec. 2023
Thank you so much for your feedback and rating,Have an amazing day.

8/10 Udmærket

MAtthew

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had excellent service Friday night at bar and terrible Saturday.
Overnattede 2 nætter i december 2023
Svar fra A Baker den 18. dec. 2023
Thank you for your feedback and rating,We really appreciate it.

10/10 Fremragende

Wesley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great downtown cincy hotel
Overall, this hotel was excellent. It’s historic and in a good location that’s walkable to a lot of good restaurants and bars. It’s also a close enough walk to OTR and the banks. The bed was really comfortable and the shower was phenomenal (great water pressure and jacuzzi tub). Will stay here again.
Overnattede 3 nætter i december 2023
Svar fra A Baker den 16. dec. 2023
Thank you so much for your rating and feedback, we really appreciate it.Have an awesome day.

10/10 Fremragende

Janet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Vert pleasant stay
The employee that checked us in was so friendly and when we mentioned in passing that we were celebrating our anniversary, she found us an upgrade. The bar staff was friendly and the food was good. It was within a mile of everything we wanted to do while there.
Overnattede 2 nætter i december 2023
Svar fra A Baker den 14. dec. 2023
Thank you so much for your rating and feedback, we really appreciate it.Have an excellent day.

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kierra at the desk was phenomenal. The valet guys were fantastic. The people working the bar were attentive, funny, and amazing. The only issue I had was that the lighting in the bathroom wasn’t very bright, the doors stuck to the room and the bathroom, and the shower was hard to figure out how to work it. We were in 709. Overall, I would def stay here again. The room was huge. The fire place and jet tub added to the atmosphere. We had a fantastic time. Thank you!
Overnattede 2 nætter i december 2023
Svar fra A Baker den 5. dec. 2023
Thanks so much for your rating and feedback, we really appreciate it.Have a great day.

4/10 Dårligt

ryan

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Booked this specifically for the hot tub, but there was not enough hot water to fill it. 3 of the 6 side shower nozzles didn’t work. Main door did not open all the way and bathroom door did not close. Bums hanging around in the lobby. There was no room service on the night we booked and we were not informed of this at the time of booking. This was for our wedding night and was a real bummer for both of us.
Svar fra A Baker den 30. nov. 2023
Please allow me to apologize for the inconvenience we may have caused you. Wedding night is a very special and I would like to assist you in any way I can, please do not hesitate to reach out if you like to discuss further.Have a great day.

10/10 Fremragende

Lucy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The cleanliness, helpful staff, and convenience to several great restaurants was perfect.
Overnattede 3 nætter i november 2023
Svar fra A Baker den 30. nov. 2023
Thanks so much for your feedback and rating, we really appreciate it.Have a great day.

10/10 Fremragende

Ronald

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Adjacent coffee shop with great staff.
Overnattede 1 nat i november 2023
Svar fra A Baker den 30. nov. 2023
Thanks so much for your feedback and rating, we really appreciate it.Have a great day.

4/10 Dårligt

kelsey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Unfortunately the most uncomfortable bed we have ever slept in. Wish we would have complained but were in a hurry and just figured we would suck it up for one night. But for $250/night you deserve more than “the worst bed we have ever slept on”
Overnattede 1 nat i november 2023
Svar fra A Baker den 30. nov. 2023
Thank you for your feedback, our apologies for the uncomfortable experience you have encountered with us, we would have been happy to extend your stay in another room, please do not hesitate to reach out if you like to discuss further and we will be glad to assist you in any way we can.Have a great evening.

10/10 Fremragende

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel in the heart of the city. Walk to restaurants and shops. Very comfortable bed. Our room had a fireplace, jacuzzi and a shower for two with side jets. Its the city, so be prepared for parking fees. Will cost you $50 with tips.
Overnattede 1 nat i november 2023
Svar fra A Baker den 18. nov. 2023
Dear Christopher,Thank you for your feedback and rating, we really appreciate it. It really warms my heart to see our guests taking the time out of their busy schedules to let us know how we did on making your stay an excellent one.Have a great day.

8/10 Udmærket

Christopher

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was fine. A little dated. Location.was great. A lot of nice restaurants close by. Staff was very nice. The best feature was double shower heads. I've never seen that in a hotel
Overnattede 2 nætter i november 2023
Svar fra A Baker den 14. nov. 2023
Thank you so much for your rating and feedback, we really appreciate it.Have a great day!