Hoteller nær Chinese American Museum of Chicago

"The room was great. BUT we were charged with beverage purchases that we did not make. Luckily we asked for a receipt at checkout and saw the charge. Even though we later received refunds for the charge, I am not sure how the mistake happened. We were told that the front desk needs room number and last name to charge to our room. I am not sure if they keep the guest information safe."

"The room was very clean and operable. Will definitely book again!"

"So impressed with this hotel. Some amazing rooms and bathrooms, clean, nicely located and incredibly friendly and helpful staff. The price we got it for was cheap compared to the level of service, would definitely stay here again, if going back to Chicago. "

"Room newly renovated and beautiful. "

"Very clean room"

"Breakfast was delicious"

"Room exceeded expectations and came with a stunning view with floor to ceiling windows with Lakefront view of Lake Michigan and a great view to the north of the city. Washer and dryer worked perfectly. I would absolutely stay there again when in Chicago!"

"This is a good hotel, great service from hotel desk in general. Friendly service at the hotel restaurant and bar. The room cleaning was very good and thorough. Location was fine and pretty close to most sightseeing sites. The room nice, and installations high quality. The bellboys were really friendly and showed high customer care - excellent service! All in all a nice hotel in Chicago!"

"This was by far one of the worst hotel experiences of my life. The property condition is dated and not aligned with the photos. The towels had visible stains on them. The coffee maker has and old and used pod in it. The bathtub was clogged then my room wasn’t cleaned on a two night stay. I’d highly recommend any travels to avoid this property at all cost. Then to charge a destination fee of $25 per day but run out of food choices a breakfast is incredibly. Id describe this as a historic...

"Beautiful place! Very clean, quiet and close to downtown Chicago. Definitely will stay again on our future trips to Chicago. "

"I loved this hotel I’m saving it because we are coming back. We have a special needs child having a fridge and microwave is important in the room. Pool on the 8th floor indoor perfect. Staff was great "