The apartment was very nice. Spacious, clean, and the neighborhood felt safe. Getting in the gate and apartment was easy. In terms of amenities, I would have liked to have had ceramic plates and cups. Only paper plates, bowls, and plastic silverware were supplied. I was disappointed with the correspondence with the 3rd party Evolve person. He didn’t communicate with me until 20 minutes before we checked in. I had emailed him 24 hours before our trip but hadn’t heard back. I texted him in late morning of our arrival but I didn’t hear back. I then called him about an hour of our arrival, still hoping to check in early at 3pm instead of 4pm. He finally texted me at 3:40 or so to tell me early arrival was not possible. That is ok, but I might have liked to have known that beforehand. We also had an issue with the air, which we did not have any control over. We got home in the evening, and the apartment was super cold. I have never stayed where I didn’t have control over the air or heat. I texted the Evolve person that evening but he did not respond until morning. Overall we liked the place we stayed, but I will think twice about booking a place with a third party for the contact.