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Anmeldelser af The Peninsula Chicago

5 out of 5
The Peninsula Chicago
108 East Superior Street, Chicago, IL

Anmeldelser

9,8

Enestående

Bedømmelse på 10 − Fremragende. 909 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 57 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 19 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 1002 anmeldelser" "

10/10

Rengøring

9,8/10

Service og personale

9,8/10

Faciliteter

10/10

Overnatningsstedets tilstand og faciliteter

9,6/10

Miljøvenligt

Anmeldelser

6/10 Okay

Rasmus

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
4th of July disaster
We love the Peninsula in general but this time the concierge failed BIG TIME. Being from Europe and happen to be in the US in the 4th of July , we asked for a restaurant/ vennue where ofc we would be able to see fireworks.. we where booked at a restaurant where not one single piece of firework was visible throughout the whole night . This was the ONLY criteria for the conceirce to take care of and it was a TOTAL failure.. had we had a good dinner that could have made up for some of the failure , trust me the restaurant was not worth anything either .. disappointed was massive , who knows when we ever make it back to the states on the 4th.
Overnattede 2 nætter i juli 2023
Svar fra The Peninsula Chicago den 7. jul. 2023
Dear Rasmus,I am very sorry to read about your dinner experience on the 4th of July. We are speaking with our team about this situation now to ensure that it does not happen in the future. Please accept my sincere apologies for this. I invite you to reach out to me directly, should you be open to discussing further. Please call or email the hotel and ask for Maria Zec.Warm regards,Maria Razumich ZecRegional Vice President and Managing Director

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i april 2019

10/10 Fremragende

William

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great!
Overnattede 1 nat i januar 2024

10/10 Fremragende

Rebecca, Louisville

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Sally

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I was pleasantly surprised to find artwork displayed throughout the property, including my favorite Kehinde Wiley.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Sarah

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 4 nætter i april 2024

10/10 Fremragende

Sarah

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Jorge

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location with easy access to restaurants and shopping. Very couteous staff.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Jessica

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fabulous hotel and staff
Overnattede 1 nat i maj 2024
Svar fra The Peninsula Chicago den 14. maj 2024
Dear Jessica,Thank you for sharing your kind review of The Peninsula Chicago and our staff. We hope to welcome you back again soon!Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Tammy, Woodridge

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had an outstanding experience and stay! They reached out prior to our arrival and asked if they could pre-arrange anything and what time we were arriving. We said we’re celebrating our anniversary and will arrive at noon. Upon check-in at noon, our room was ready and they upgraded us! When we returned to our room later that day we were greeted with champagne and chocolate covered strawberries. A very thoughtful and unexpected surprise we greatly appreciated. Accommodations, pool and spa are top notch! Such a beautiful hotel and amazing staff. If I could rate it higher than 5, I would.
Overnattede 1 nat i maj 2024
Svar fra The Peninsula Chicago den 14. maj 2024
Dear Tammy,Happy anniversary! Thank you for choosing to celebrate at The Peninsula Chicago. We are delighted that you enjoyed your stay with us, and we are honored to read your kind review. We hope to have the pleasure of welcoming you back for another stay soon.Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Heather

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Ibrahim

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall experience was fantastic. Definitely the best choice available in Chicago
Overnattede 1 nat i april 2024
Svar fra The Peninsula Chicago den 30. apr. 2024
Dear Ibrahim,Thank you for taking the time to share your review of The Peninsula Chicago. We are honored to read your kind words, and we are delighted that you enjoyed your overall experience. We hope to welcome you back for another visit soon!Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Gaurav

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff are thoughtful and provide the best service. While I was there, I was already planning to come back and stay there again!
Overnattede 3 nætter i april 2024
Svar fra The Peninsula Chicago den 29. apr. 2024
Dear Gaurav,Thank you for sharing your kind review of The Peninsula Chicago! It is wonderful to read that our staff made a memorable impact on your stay. We look forward to welcoming you back again in the future.Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Larry

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
excellent as usual
Overnattede 3 nætter i april 2024
Svar fra The Peninsula Chicago den 23. apr. 2024
Dear Larry,We are pleased that you enjoyed your experience at The Peninsula Chicago! Thank you for sharing your review. We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Marlene

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very happy with all aspects of my stay!
Overnattede 3 nætter i april 2024
Svar fra The Peninsula Chicago den 23. apr. 2024
Dear Marlene,We are delighted to read that you were happy with your stay! Thank you for sharing your review. We hope to welcome you back again in the future.Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Andy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fabulous as always!
Overnattede 2 nætter i april 2024
Svar fra The Peninsula Chicago den 23. apr. 2024
Dear Andy,Thank you for sharing your kind review! We hope to welcome you back to The Peninsula Chicago again soon.Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Sharon, Glen Ellyn

Overnattede 1 nat i april 2024

10/10 Fremragende

sandra

Overnattede 1 nat i april 2024

10/10 Fremragende

Teresa

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
YOGA AND POOL AND ELEGANT LUNCH AREA PLUS LOVE MY SUITE !!!!
Overnattede 2 nætter i april 2024
Svar fra The Peninsula Chicago den 18. apr. 2024
Dear Teresa,Thank you for sharing your review of The Peninsula Chicago! We are delighted that you enjoyed yoga, the pool, lunch area, and your suite. We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

4/10 Dårligt

Mario

Forretningsrejsende
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale
They hotel allows guests to smoke all kind of herbs. Annoying. Smoking not cigarettes nor cigars. Nothing happens if you complaint. Not a regular 5 stars hotel.
Overnattede 3 nætter i april 2024
Svar fra The Peninsula Chicago den 17. apr. 2024
Dear Mario, I am concerned to read your review regarding smoking at The Peninsula Chicago. I would love to speak with you directly about your experience at the hotel, should you be open to it. Please feel free to call the hotel and ask to speak with Vince Reyes in the Executive Office. I look forward to connecting with you. Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Roderic

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is an excellent property. Comfortable, exceptionally well appointed and detail oriented room design. VERY comfortable bed and DARK, quiet room. Great for sleeping. Prompt service, great breakfast. Highly recommend.
Overnattede 2 nætter i april 2024
Svar fra The Peninsula Chicago den 18. apr. 2024
Dear Roderic,Thank you for your kind recommendation of The Peninsula Chicago. We are delighted that you enjoyed your experience, including the room design, breakfast, and service provided by our staff. We hope to welcome you back for another visit soon.Warm regards,Vince ReyesHotel Manager

2/10 Forfærdeligt

John

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra The Peninsula Chicago den 16. apr. 2024
Dear John,Thank you for sharing your review. I am disappointed to read the rating and would love to hear more about your experience so that we may improve for the future. Should you be open to it, please feel free to call the hotel and ask to speak with Vince Reyes in the Executive Office.Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Benjamen, Plainfield

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely wonderful! ALL employees were very friendly and knowledgeable. Rooms were very nice and clean. Location is perfect for shopping, dining, and some museums. Will definitely stay here again!
Overnattede 3 nætter i marts 2024
Svar fra The Peninsula Chicago den 16. apr. 2024
Dear Benjamen,Thank you for sharing your kind review! We are delighted that you enjoyed your experience, including the service provided by our staff, the rooms, and the location of the hotel. We look forward to welcoming you back again for another visit.Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

kenneth

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place is really classy
Overnattede 1 nat i april 2024
Svar fra The Peninsula Chicago den 16. apr. 2024
Dear Kenneth,Thank you for sharing your review of The Peninsula Chicago! We are pleased that you enjoyed your experience, and we hope to welcome you back soon.Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Richard

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Outstanding staff & service, fantastic central location, beautiful pool/jacuzzi, spa, best breakfast & lunch at The Lobby restaurant, rooftop bar, I could go on......just a great place!
Svar fra The Peninsula Chicago den 12. apr. 2024
Dear Richard,Thank you for your kind review! We are delighted that you enjoyed your overall experience at The Peninsula Chicago, including the service provided by our staff. We appreciate your positive feedback, and we hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Julie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Impeccable service and amenities! Top notch!
Overnattede 1 nat i april 2024
Svar fra The Peninsula Chicago den 12. apr. 2024
Dear Julie,Thank you for your wonderful review! We are delighted that you enjoyed the service and amenities. We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Jeffrey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Johnny Chi Pao

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024

10/10 Fremragende

Bill

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful room with every possible amenity.
Overnattede 2 nætter i april 2024
Svar fra The Peninsula Chicago den 12. apr. 2024
Dear Bill,Thank you for sharing your review. We are pleased that you enjoyed the room and amenities, and we hope to welcome you back for another stay soon.Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Marta, Key Biscayne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service top notch luxiry
Overnattede 3 nætter i marts 2024
Svar fra The Peninsula Chicago den 2. apr. 2024
Dear Marta,Thank you for sharing your kind review of The Peninsula Chicago! We are delighted that you enjoyed your experience, and we hope to welcome you again soon.Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Viviane

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very attentive staff
Overnattede 4 nætter i marts 2024
Svar fra The Peninsula Chicago den 28. mar. 2024
Dear Viviane,Thank you for your kind praise of our staff at The Peninsula Chicago! We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Brooke

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing memorable stay! Staff was very friendly and helpful. Highly recommend!
Overnattede 3 nætter i marts 2024
Svar fra The Peninsula Chicago den 26. mar. 2024
Dear Brooke,Thank you for your kind recommendation of The Peninsula Chicago! We are delighted to read that you had a memorable stay, and we hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Neil, Austin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Dami

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All staffs are so nice.
Overnattede 1 nat i marts 2024
Svar fra The Peninsula Chicago den 14. mar. 2024
Dear Dami,Thank you for your praise of the staff at The Peninsula Chicago! We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Stephen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Highest quality of customer service I have ever experienced.
Overnattede 2 nætter i marts 2024
Svar fra The Peninsula Chicago den 14. mar. 2024
Dear Stephen,Thank you for sharing your review of The Peninsula Chicago! We are delighted that you enjoyed your experience, including the service provided by our staff, and we hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Marco

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel and great location
Overnattede 1 nat i februar 2024
Svar fra The Peninsula Chicago den 27. feb. 2024
Dear Marco,Thank you for sharing your review! We are pleased that you enjoyed the hotel and location, and we hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Guillermo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo excelente. El hotel es espectacular, fui por San Valentín y Emma en la recepción nos trató excelente, incluso nos dió champagne y fresas para que nuestro hospedaje fuera lo mejor. Es el mejor hotel y el mejor trato. La mejor piscina de todo Chicago. Volvería mil veces.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Jose

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Best hotel in Chicago.
Overnattede 1 nat i februar 2024
Svar fra The Peninsula Chicago den 22. feb. 2024
Dear Jose,We are honored to read your kind words. Thank you for sharing your review! We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Megan

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really nice hotel.
Overnattede 1 nat i februar 2024
Svar fra The Peninsula Chicago den 22. feb. 2024
Dear Megan,We are honored to read your review. Thank you for sharing your comment! We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Jilian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My stay at the Penninsula was fantastic, as it is every time. The service was amazing, and this was our first time at their incredible spa. We will definitely be back!
Overnattede 1 nat i februar 2024
Svar fra The Peninsula Chicago den 22. feb. 2024
Dear Jilian,Thank you for your review and for being a loyal guest of The Peninsula Chicago! We are delighted that you enjoyed your stay as well as your spa experience. We look forward to welcoming you back again.Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Meka

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The Peninsula standard on full display!
Overnattede 1 nat i februar 2024
Svar fra The Peninsula Chicago den 16. feb. 2024
Dear Meka,Thank you for sharing your review! We are pleased that you enjoyed your experience, and we hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Kerstin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i februar 2024

10/10 Fremragende

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

10/10 Fremragende

Shaun

Overnattede 1 nat i februar 2024

10/10 Fremragende

Mary Anne, Corona

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is looks upscale and clean. The location is safe and literally right outside is upscal shopping, grocery, and pharmacy. There is also several restaurants in walking distance like across the street. The rooms are nicely updated. They also have an ice rink. The most important thing that stood out was the staff, from all departments. The gentlemen named Mohammad checked is in as was ultra polite, helpful, and efficient. The concierge was helpful and patient and gave amazing recommendations to great restaurants even tho the hotel offers their own. The housekeeping. Literally the best ive ever had in a hotel.. she might have been better than my personal housekeeper. She didnt clean around things or just do a freshen up. I would definitely stay again. Our stay was in Feb for 3 nights. We were in town for a concert at United Center which was a 15min uber ride very convenient.
Overnattede 3 nætter i februar 2024
Svar fra The Peninsula Chicago den 8. feb. 2024
Dear Mary Anne,Thank you for your kind review. We are delighted that you enjoyed your stay, including the location, rooms, and service provided by our staff. We will make sure to share your praise with them. We hope to have the pleasure of welcoming you back for another stay in the future.Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

Sharon

Overnattede 1 nat i februar 2024

10/10 Fremragende

Timothy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best service ever.
Excellent in every way.
Overnattede 2 nætter i februar 2024
Svar fra The Peninsula Chicago den 7. feb. 2024
Dear Timothy,Thank you for your wonderful review. We hope to welcome you back again soon!Warm regards,Vince ReyesHotel Manager

10/10 Fremragende

jerry

Overnattede 1 nat i februar 2024

10/10 Fremragende

ferda

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good location, friendly staff, we very much liked them giving us very generous late check out
Overnattede 4 nætter i januar 2024
Svar fra The Peninsula Chicago den 8. feb. 2024
Dear Ferda,Thank you for sharing your review! We are pleased that you enjoyed the hotel's location as well as the service provided by our staff. We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager