Terrasse/gårdhave

Anmeldelser af Hilton Chicago O'Hare Airport

4 out of 5
Hilton Chicago O'Hare Airport
O'Hare International Airport, Chicago, IL

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 825 af i alt 1974 anmeldelser" "
Bedømmelse på 8 − Udmærket. 442 af i alt 1974 anmeldelser" "
Bedømmelse på 6 − Okay. 335 af i alt 1974 anmeldelser" "
Bedømmelse på 4 − Dårligt. 209 af i alt 1974 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 163 af i alt 1974 anmeldelser" "

8,2/10

Rengøring

8,0/10

Service og personale

7,6/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

6/10 Okay

Soren

Overnattede 1 nat i juli 2023

6/10 Okay

hans peter

Rejste med familie
Synes godt om: Rengøring, service og personale
Bare ikke pengene værd
Dyrt hotel ift standarden.
Overnattede 1 nat i februar 2023
Svar fra General Manager den 5. feb. 2023
Kære Hans,Vi sætter pris på al feedback fra vores gæster. Vores gæsters tilfredshed er vigtig, og vi er skuffede over, at vores værdi ikke levede op til dine forventninger. Det ville være meget værdsat, hvis du ville dele, hvordan vi kunne have imponeret dig endnu mere under dit ophold. Tak fordi du tog dig tid til at dele din oplevelse, og vi håber, at vores placering var til gavn for din tid i Chicago. Kom venligst tilbage og se os i fremtiden for et mere behageligt ophold.-Hilton O'Hare-holdet

10/10 Fremragende

Lars Vinther

Overnattede 1 nat i november 2022

10/10 Fremragende

Michael

Overnattede 1 nat i august 2022

4/10 Dårligt

Karsten Ahlmann

Overnattede 1 nat i juli 2022

8/10 Udmærket

Per

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2021

10/10 Fremragende

Sebastian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2021

2/10 Forfærdeligt

Mikkel Havmoller

Overnattede 1 nat i august 2021

8/10 Udmærket

Cirke

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i juli 2021

10/10 Fremragende

Zeretta

Rejste med familie
Synes ikke om: Faciliteter
Convenient
Overnattede 1 nat i maj 2024

8/10 Udmærket

Susan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The O'Hare Airport Hilton is way overpriced. Since it is the only hotel in the airport, they have a monopoly. It is quiet and you can walk through the lower level to terminals 1,2 &3. A train takes you to and from terminal 5. Guests are stuck paying the high price for convenience.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Cynthia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The closeness to the airport for an early flight and the ease of access
Overnattede 1 nat i maj 2024

8/10 Udmærket

gwen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect for staying the night before super early am flight. Good service, good food/drink, clean, and quiet (sound proof) Short walk to departures.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 24. maj 2024
Dear Gwen,Thank you for choosing Hilton Chicago O'Hare Airport and for your feedback. We are pleased to hear you enjoyed the convenience of our location for early flights and appreciated our clean accommodations and dining options. It was a pleasure to host you, and we look forward to welcoming you back during your future travel plans!-Hilton O'Hare Team

8/10 Udmærket

Thomas

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Xxx
Overnattede 1 nat i maj 2024
Svar fra General Manager den 23. maj 2024
Dear Thomas,Thank you for staying with us and for your feedback. We're glad you had a four-star experience. We hope to welcome you back soon for another great stay.Hilton O'Hare Team

6/10 Okay

Jae

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale
The property needs an upgrade (in terms of technology accommodation, such as USB port availability, etc.) Some parts of the room look outdated. The female check-in counter person didn't seem to have much energy and I've got the impression she didn't want to be there (i.e., didn't seem to enjoy her job).
Overnattede 1 nat i maj 2024
Svar fra General Manager den 23. maj 2024
Dear Jae,Thank you for your feedback. We appreciate you letting us know about the outdated technology in the rooms and the areas that could benefit from an upgrade. Our team is always looking for ways to improve the guest experience, and your insights on features like USB ports are valuable. While we strive to provide exceptional service at all times, we apologize if the check-in experience didn't reflect that. We'll use your feedback as a training opportunity to ensure all our guests receive a warm welcome. We hope you will consider staying with us again to see how we have improved.-Hilton O'Hare Team

10/10 Fremragende

Graecin

Synes godt om: Rengøring, service og personale
Convenient to get between the hotel and the O’Hare Airport
Overnattede 1 nat i maj 2024
Svar fra General Manager den 23. maj 2024
Dear Graecin,Thank you for taking a moment to share a review about your recent stay. We’re happy to know you enjoyed your time with us. Our ideal location, convenient to Chicago O’Hare Airport, is just one of the many benefits of staying with us. Thanks again. We wish you happy and safe travels!-Hilton O'Hare Team

10/10 Fremragende

ZHETAO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 23. maj 2024
Dear Peter,Thank you for staying with us and for your perfect rating. We're glad you had a world-class experience, and we hope to welcome you back soon for another great stay.-Hilton O'Hare Team

10/10 Fremragende

ian

Top class service
Overnattede 1 nat i maj 2024
Svar fra General Manager den 23. maj 2024
Dear Ian,Thank you for taking a moment to share your experience at Hilton Chicago O'Hare Airport. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. It was a pleasure having you here, and we hope you enjoyed your time in the Windy City. -Hilton O'Hare Team

10/10 Fremragende

Joel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Linda

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Beds/ mattresses need updating. Staff was helpful and kind. Restaurants were good
Overnattede 1 nat i maj 2024
Svar fra General Manager den 20. maj 2024
Dear Linda,Thank you for choosing Hilton Chicago O'Hare Airport and for sharing your valuable feedback. While we are happy you enjoyed our wonderful staff and great restaurant; we are sorry you had a concern with the bed. We will be sure to share all of your comments with our team, and we look forward to welcoming you back and impressing you further.-Hilton O'Hare Team

6/10 Okay

Ryszarda

Old
Overnattede 1 nat i maj 2024
Svar fra General Manager den 20. maj 2024
Dear Ryszarda,Thank you for leaving a review. It was a pleasure having you join us during your time in Chicago. Our team is always working to offer the best services and facilities to our guests, so we appreciate your feedback on where we can improve. Take care, and we wish you safe travels.-Hilton O'Hare Team

6/10 Okay

Stanley, Scottsdale

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
This hotel seems to be relying on its monopoly position as the only hotel directly connected to the airport to charge high prices for convenience while failing to upgrade the facility. Dated rooms, fixtures, and bathrooms. Hotels that we have stayed in by shuttle are far more modern and less costly.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 20. maj 2024
Dear Stanley,Thank you for staying with us recently. We regret to learn of your disappointment with your experience. Guest feedback is our foremost catalyst for effective change, so rest assured that we will use yours to guide our efforts. It was a pleasure having you here, and we wish you safe travels.-Hilton O'Hare Team

10/10 Fremragende

Elizabeth, Burlingame

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easy Check in
Overnattede 1 nat i april 2024
Svar fra General Manager den 20. maj 2024
Dear Elizabeth,Thank you for your review and for giving us a perfect rating! It's wonderful to know you had an enjoyable visit, and we appreciate you mentioning our efficient check-in. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!-Hilton O'Hare Team

8/10 Udmærket

Linda

Synes godt om: Rengøring, service og personale
Furnishings appear dated. We also asked for more coffee packets and after 2 1/2" hours and nothing, we called again. After 1/2 hour receive 2 packets. That's it. No cream but should have asked for it.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 21. maj 2024
Dear Linda,Thank you for choosing to stay with us during your recent trip. While we're delighted to receive the high rating, we're disappointed that we fell short of expectations in some aspects. We sincerely apologize for any delay you experienced when requesting items from the front desk and for any inconvenience this may have caused you. Rest assured, your comments will be relayed to our team to ensure that we are meeting our high standards going forward. Hopefully, this didn't detract too much from your overall trip. The pleasure was all ours, and we hope you'll choose to visit us again soon.-Hilton O'Hare Team

10/10 Fremragende

Julio Cesar

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great option for staying inside the airport
Overnattede 1 nat i maj 2024
Svar fra General Manager den 19. maj 2024
Dear Julio,We're delighted you enjoyed your stay at Hilton Chicago O'Hare Airport! Please come see us again the next time you're in the area.-Hilton O'Hare Team

10/10 Fremragende

Roberta

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 16. maj 2024
Dear Roberta,Thank you for staying with us and for your feedback. We're glad you had a world-class experience, and we hope to welcome you back soon for another great stay.-Hilton O'Hare Team

8/10 Udmærket

Cheryl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Beverly, Palm Desert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very convenient
Overnattede 1 nat i maj 2024
Svar fra General Manager den 14. maj 2024
Dear Beverly,Thank you for highlighting the convenience of your stay. Our team is committed to ensuring a seamless experience for all our guests, and we look forward to welcoming you back.-Hilton O'Hare Team

8/10 Udmærket

Muhammad, Nashville

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to the terminal
Overnattede 1 nat i maj 2024
Svar fra General Manager den 13. maj 2024
Dear Muhammad,Thank you for your review. We know proximity to the airport is one of the biggest priorities for our guests, and we're glad you were able to take advantage of our convenient location. We hope to welcome you back soon to Hilton Chicago O'Hare Airport.-Hilton O'Hare Team

10/10 Fremragende

Alexander

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dahlia at reception was very pleasant and informative
Overnattede 1 nat i maj 2024
Svar fra General Manager den 13. maj 2024
Dear Alexander,We are pleased you chose to stay with us at Hilton Chicago O'Hare Airport. Your compliments regarding Dahlia's kind service are appreciated, and we hope you have the opportunity to visit us again the next time you are in the area.-Hilton O'Hare Team

8/10 Udmærket

Radhakrishnan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Trevor, Kodiak

Overnattede 1 nat i marts 2024

10/10 Fremragende

Lisa Mercedes

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
East and convenient for early am flights. Clean and friendly.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 10. maj 2024
Dear Lisa,Thank you for your outstanding review! We were happy to provide you with clean, convenient accommodations, and we're glad you felt welcome while you were here. It would be a pleasure to host you again at Hilton Chicago O'Hare Airport, so come back soon!-Hilton O'Hare Team

10/10 Fremragende

KUNIHIKO

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very comfortable
Overnattede 1 nat i maj 2024
Svar fra General Manager den 10. maj 2024
Dear Kunihiko,Thank you for sharing your experience! Providing a cozy and relaxing experience for our guests is always our goal, and we're glad we could exceed your expectations. We can't wait to welcome you back for another comfortable stay.-Hilton O'Hare Team

6/10 Okay

Timothy

Rejste med partner
Back stale smell in our room . Hotel felt old and dated .
Overnattede 1 nat i maj 2024
Svar fra General Manager den 9. maj 2024
Dear Timothy,We're sorry to hear that you didn't have a good time with us overall. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your feedback will be discussed with our housekeeping team, and we'll work to make improvements where necessary. Please consider giving us another chance soon. -Hilton O'Hare Team

8/10 Udmærket

Bill

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wasnt expecting a $75 bill to park my car overnight.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 10. maj 2024
Dear Bill,Thank you for staying with us and for your review. While we appreciate the high rating, we want to take a moment to express our disappointment regarding your dissatisfaction with our valet parking rates. Our hotel monitors the local market for parking fees and is competitive within the area. We appreciate your feedback and hope you will consider staying with us should you pass through Chicago again.-Hilton O'Hare Team

6/10 Okay

Kenneth

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024

10/10 Fremragende

Nichole

Overnattede 1 nat i maj 2024

10/10 Fremragende

Srdan

Rejste med familie
Synes godt om: Faciliteter
Convenient
Overnattede 1 nat i maj 2024
Svar fra General Manager den 6. maj 2024
Dear Srdan,Thank you for choosing Hilton Chicago O'Hare Airport! We're glad our location worked well for your trip, and we hope to see you again soon.-Hilton O'Hare Team

2/10 Forfærdeligt

Eunice

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

4/10 Dårligt

Zbigniew

Synes godt om: Service og personale
Overnattede 1 nat i maj 2024

10/10 Fremragende

Christopher, San Diego

Overnattede 1 nat i maj 2024

10/10 Fremragende

Julie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is perfect for a stay before and/or after a flight from O’Hare airport. You would definitely not stay here for a vacation as leaving the property is difficult and not near anything but it’s serves its purpose perfectly for an airport hotel that you can walk right to the airport, no shuttle necessary
Overnattede 1 nat i april 2024
Svar fra General Manager den 6. maj 2024
Dear Julie,Thank you for allowing Hilton Chicago O'Hare Airport to host your recent stay. We're happy to hear you had a pleasant experience, and that you appreciated our convenient location ideal for catching a flight. We're grateful for your positive rating, and we hope to have the opportunity to welcome you back on another occasion.-Hilton O'Hare Team

10/10 Fremragende

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Patrick

Synes godt om: Overnatningsstedets tilstand og faciliteter
Y
Overnattede 1 nat i april 2024
Svar fra General Manager den 2. maj 2024
Dear Patrick,Thank you for taking a moment to leave us a rating. We are honored you enjoyed your stay. Thank you for choosing Hilton Chicago O'Hare Airport to host your stay and we look forward to welcoming you back.Hilton O'Hare Team

10/10 Fremragende

Antony

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 1 nat i april 2024
Svar fra General Manager den 2. maj 2024
Dear Antony,Thank you for staying with us at Hilton Chicago O'Hare Airport. We appreciate your feedback and are pleased you had a great stay. Please come back and see us again the next time you are in the area!-Hilton O'Hare Team

10/10 Fremragende

richard

Overnattede 1 nat i april 2024

10/10 Fremragende

Ashleigh, Charlotte

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were diverted to Chicago and our connecting flight wasn’t until 5:30 the next morning. I did NOT want to spend the night in airport. So glad there was a clean, comfortable and quiet room for us last night. Love that the hotel is literally on the airport campus and we didn’t have to leave.
Overnattede 1 nat i april 2024
Svar fra General Manager den 1. maj 2024
Dear Ashleigh,Thank you for sharing your experience with us. We're delighted that our conveniently located hotel provided a quiet and relaxing retreat during your unexpected layover. We appreciate your kind words and hope to welcome you back for another comfortable stay in the future. -Hilton O'Hare Team

10/10 Fremragende

Alexnader

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A great place to stay before or after a flight close enough to walk to the main terminals. Highly recommend.
Svar fra General Manager den 1. maj 2024
Dear Alexnader,We are thrilled to have earned your compliments and recommendation. Knowing that we helped make your stay more convenient is what we like to see. Safe travels, and come stay with us again soon. -Hilton O'Hare Team