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Anmeldelser af Embassy Suites by Hilton Chicago Downtown River North

4 out of 5
Embassy Suites by Hilton Chicago Downtown River North
600 N State St, Chicago, IL

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 1104 af i alt 2319 anmeldelser" "
Bedømmelse på 8 − Udmærket. 530 af i alt 2319 anmeldelser" "
Bedømmelse på 6 − Okay. 325 af i alt 2319 anmeldelser" "
Bedømmelse på 4 − Dårligt. 194 af i alt 2319 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 166 af i alt 2319 anmeldelser" "

8,2/10

Rengøring

8,4/10

Service og personale

8,2/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Carlee

Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location is excellent and walkable. Parking is expensive at $79 a night however so is parking everywhere in Chicago. Walls are pretty thin, you can hear a lot through them. Continental breakfast and complimentary cocktails in the evening were great. Rooms and property are all very clean and well maintained. Would stay again
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Matthew

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Decent hotel
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Stephanie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved staying here!!!!
Overnattede 2 nætter i maj 2024

10/10 Fremragende

kenneth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice clean hotel. The only problem was the elevators took forever.
Overnattede 1 nat i april 2024

10/10 Fremragende

Viktoriya

Rejste med familie og småbørn
Yama at the front desk was very helpful, I asked him for a high floor room with a good view and he signed us up with a nice room. Also when we realized that the comforter for the sofa bed is missing, the housekeeper brought it to us within a couple of hours. Breakfast is very yummy, pool is nice, social with drinks. Location of the hotel, everything is good, thank you
Overnattede 1 nat i maj 2024

10/10 Fremragende

Erick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great experience overall. Great employees.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Sarah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Jarquise

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Besides not having free parking, everything else was a plus for me.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Jennifer

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Such a perfect location! Public Transportation so close, lots of walkable destinations, lots of nearby restaurant options. The breakfast and happy hour are wonderful. Staff is super friendly. We would stay here again for sure! Side note, not hotel related… bring earplugs for night, as with all hotels in this area, Chicago is just loud on the streets at night!
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Tara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Happy hour was fantastic with some snacks and 2 drinks. Amazing hot breakfast with lots of options (made to order omelettes). Nice size rooms with extra space. Queen size mattresses would have been better than doubles. Hector (who stored our bags before we could check in) was very helpful who also ordered us taxis. Great location of the hotel.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Eva

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location, good price
Overnattede 2 nætter i maj 2024

10/10 Fremragende

tony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Yes everything is excellent good service And nice
Overnattede 3 nætter i maj 2024

6/10 Okay

francine

Rejste med familie og småbørn
Synes godt om: Faciliteter
We enjoyed the hotel but the fact that the middle of the hotel is open… makes it very very noisy. People had music blasting and screaming until 1am
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Maria

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay. It was clean and had all you needed. The staff was friendly and very helpful.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Nikole

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel for families!
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Frank

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The valet parking was a bit expensive ($80 a day) but it was great service.
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Nicole

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 1 nat i maj 2024

10/10 Fremragende

Ayelet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
✅
Overnattede 2 nætter i maj 2024

10/10 Fremragende

james

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff is terrific!! Alma always takes great care of us
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Kathleen Carlson

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was the only spot my boyfriend wanted to stay
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Darren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
awesome
Overnattede 1 nat i maj 2024

10/10 Fremragende

Marco

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was excellent. The room was exactly what we needed, my family was very happy. The staff was so nice.
Overnattede 1 nat i maj 2024

6/10 Okay

zakir

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024

8/10 Udmærket

Kim

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Safe was locked upon arrival to room. Phone was not working. Went to front desk on first night to ask to fix these things. Still not fixed when checked out 7 days later. Towel hook on bathroom door coming un screwed and barely hanging on. Water pressure very weak. Elevators slow . Overall great location to train and dining
Overnattede 7 nætter i maj 2024

10/10 Fremragende

Saskia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really great and nice staff! Comfortable beds, clean, and great breakfast options. Great location. Not too touristy but still central. Would highly recommend.
Overnattede 2 nætter i maj 2024

6/10 Okay

Fernando, Puebla

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, faciliteter
They gave me a room that the view was to a parking lot, terrible view and very noisy; one of the days they didn't clean the room
Overnattede 6 nætter i maj 2024

4/10 Dårligt

Abdur-Rehman Idris, Anaheim

Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Service og personale
Great location and breakfast. Elevator broken 2x during stay. Poor service — could not get a hold of housekeeping, room service, etc.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Andrea

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Dheeran

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome hotel
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Andrea

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location. Clean hotel and room. Only disappointment was booking a king room, receiving a twin room at check in, and having it cleaned once during our 4 night stay.
Overnattede 4 nætter i maj 2024

8/10 Udmærket

Shawn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Lori

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfast was awesome. Slow elevators and no stair access. Great location
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Maliha

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was not good as there were bedbugs and my kidz got rash and bugs bites at neck and legs and night shift manager was so rude . The morning staff was nice .I spent so much money as I thought it’s a seven star hotel but it’s not worthful as compared to the price I spent .
Overnattede 2 nætter i maj 2024

6/10 Okay

Gerald

Synes godt om: Service og personale
Overnattede 2 nætter i maj 2024

10/10 Fremragende

thereasa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

6/10 Okay

Elda

The Hotel us very well in terms of location but service is poor. There were not bath towels in our room. We needed to go to the front desk to request towels. The second day housekeeping removed the towels and didnt leave fresh ones. We asked again for towels but they never brought them. We ended up using the face and hand towels. Also hotel was very crowded and some elevators were out of service.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Lalitha pavani

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is near to the main road and accesible with lot of shops nearby.
Overnattede 1 nat i maj 2024

4/10 Dårligt

Tanisha

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I did like there there was a 24-hour Subway at least. However, my room had to be changed because there were customers in the assigned room when I got there and open the door.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Jasmine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is now my go to property whenever I'm in Chicago. There are a couple of cons about the property such as it being outdated in terms of layout and the fact that certain areas of the room hadn't been thoroughly cleaned ( microwave, back and bottom of toilet) but the pros absolutely made up for it. I highly suggest packing a cleaning kit just in general for traveling as I prefer to clean the room myself. There was a pull out bed in the living room space that was super convenient, a mini kitchen area that I absolutely loved, a pool, dining within the hotel, and the free breakfast plus happy hour was a hit. Parking was so convenient at the property as well and the staff never made me feel as if I was doing too much if I went out serveral times a day. I was going back and forth between the costs of Ubers/walking vs just driving myself. Sometimes Uber/ walking would be cheaper and sometimes driving myself would be cheaper. Just plan things accordingly. Check in/out was a breeze as well. Again, this is a 10/10 property for me.

10/10 Fremragende

Trina

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024

4/10 Dårligt

Krupa

Rejste med familie
Synes godt om: Faciliteter
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Arrived around midnight to a room with broken AC & food leftover in the fridge from previous guests. The front desk was not very helpful or apologetic, & it took an hour for someone to come fix the AC & clean the room when we should've just been given a new room to begin with (hotel was not fully booked, as this room was given to us as a "free upgrade"). Spoke to someone on the way out, was promised a call to rectify the issues & never got one. For the price you pay, the service is terrible.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Mylene A

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Awesome location, hotel, and staff!!!
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Rabih, dearborn heights

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
safe, walkable to many stores
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Shannon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There is a lot of activity surrounding the hotel. Amenities and rooms are nice
Overnattede 1 nat i maj 2024

10/10 Fremragende

Cynthia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great customer service and clean property
Overnattede 2 nætter i maj 2024

6/10 Okay

Eduardo

Rejste i en gruppe
Synes ikke om: Faciliteter
They haven’t return yet my daily deposit with total of 200$.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Marianne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Trish

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Calvin

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale
The tvs and the thermostat need to be updated asap. Elevators need to be update and fixed. There should be a kid friendly pool and an Adult pool! Room was very warm and muggy yet the thermostat said 65 and wouldnt go lower. Good location. But a BUNCH of kids. So take that into consideration. Rooms were clean
Overnattede 3 nætter i maj 2024
Svar fra Guest Services Team den 14. maj 2024
Dear Embassy Suites Chicago Downtown River North Guest.Thank you for providing feedback about your recent stay. We apologize for the unsatisfactory experience. Your comments help us to become better. Thank you for staying with us.

10/10 Fremragende

Manish Kumar

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I thoroughly enjoyed the stay at this hotel with my family. Lots of breakfast options like omelette, Pan cakes, fresh melons to name a few. Daily free evening drinks and snacks were awesome. Pool was very clean and well maintained. Overall staff and hotel were beyond my expectations and would highly recommend this hotel for families visiting Chicago downtown. They upgraded my room to premium suite due to unavailability of the regular one that I booked.
Overnattede 5 nætter i maj 2024
Svar fra Guest Services Team den 14. maj 2024
Dear Embassy Suites Chicago Downtown River North Guest.Thank you for providing feedback about your recent stay. We are delighted to read such positive comments about your experience. We look forward to seeing you again. Thank you for staying with us