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Anmeldelser af Fuller Lake Motel

2.5 out of 5
Fuller Lake Motel
9300 Smiley Rd., Chemainus, BC

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 56 af i alt 309 anmeldelser" "
Bedømmelse på 8 − Udmærket. 124 af i alt 309 anmeldelser" "
Bedømmelse på 6 − Okay. 80 af i alt 309 anmeldelser" "
Bedømmelse på 4 − Dårligt. 29 af i alt 309 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 20 af i alt 309 anmeldelser" "

7,8/10

Rengøring

7,8/10

Service og personale

6,8/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

6,6/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Mila

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was dirty, run down and smelly.
Overnattede 1 nat i maj 2024
Svar fra Sean Oliver den 21. maj 2024
Hi Mila, Thank you for the feedback, we would be happy to speak to you regarding your stay and see what the issues were and what we can do better in the future. Thank you

4/10 Dårligt

Laurie

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra Sean Oliver den 21. maj 2024
Hi Laurie, Thank you for your feedback. We would love to speak to you regarding your stay and what we can do differently. Thank you

10/10 Fremragende

Chris

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very impressive how comfortable the room is.
Overnattede 2 nætter i maj 2024
Svar fra Sean Oliver den 13. maj 2024
Thank you for the feedback Chris. We Hope to see you next visit.

8/10 Udmærket

Brandon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Able to park a 16 ft cube truck there
Overnattede 4 nætter i april 2024
Svar fra Sean Oliver den 13. maj 2024
Thank you for the feedback, We hope to see you again soon!

6/10 Okay

Diana

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My room was clean and quiet 🙂
Overnattede 2 nætter i maj 2024
Svar fra Sean Oliver den 21. maj 2024
Hi Diana, Thank you for the feedback. Hope too see you next visit.

8/10 Udmærket

Angela

Synes godt om: Faciliteter
Clean, comfy bed
Overnattede 1 nat i april 2024
Svar fra Sean Oliver den 22. apr. 2024
Hi Angela, Thank you for the feedback, we hope to see you next visit.

8/10 Udmærket

linda

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
With car driving a few min to shops/ theatre/downtown area/ museum/ Cafes
Overnattede 1 nat i februar 2024
Svar fra Sean Oliver den 3. apr. 2024
Hi Linda, thank you for the feedback. We hope to see you again next visit.

10/10 Fremragende

Desiree

Overnattede 1 nat i februar 2024
Svar fra Sean Oliver den 2. apr. 2024
Thank you for the feedback, we hope to see you next visit.

8/10 Udmærket

Linda

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The motel is a good value for the amount we paid. The rooms were clean, and warm and the motel was located where we needed to be. It was a last minute booking due to an impending storm. The fellow who checked us in was very efficient and caring. Very basic lodging but there when we needed it.
Overnattede 2 nætter i januar 2024

8/10 Udmærket

Darrin

Rejste med familie, Rejste med kæledyr
Synes godt om: Service og personale, faciliteter
Nice room, quiet, good heater and air conditioning. Not enough outdoor waste garbage cans. All in all we would stay again.
Overnattede 4 nætter i oktober 2023
Svar fra Sean Oliver den 16. nov. 2023
Hi Darrin, Thank you for the feedback. We hope to see you next visit to Chemainus.

4/10 Dårligt

Christian

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
A éviter
La direction se permet de noter vos numéro de carte bancaire sur un cahier en plus d'encaisser une caution de 150 $. Cette caution a été remboursée 10 jours après mon séjour, et après réclamation par mail. Patron très désagréable.
Overnattede 1 nat i oktober 2023
Svar fra Sean Oliver den 19. okt. 2023
Thanks for your feedback. We secure a pre authorization for all guests by credit card and its refunded after check out. Thank you for staying with us. We hope you have a great holiday.

6/10 Okay

Dave

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
It was a good stay
Overnattede 1 nat i september 2023
Svar fra Sean Oliver den 25. sep. 2023
Hi Dave, Thank you for the feedback. We hope to see you next visit.

8/10 Udmærket

James

Rejste med familie
Synes godt om: Rengøring
I’m only rating staff, service & area around the property as 3 because this is not a 5 star stop. There are really no amenities and the staff are not on-site available 24/7. The staff were excellent at what they did when they were on-site. This is a motel along the highway that really just looks like an old motel along the highway. However, the room we stayed in was as modern as any 4 star I’ve stayed in. So you definitely can’t judge a book by its cover in this case.
Overnattede 2 nætter i august 2023
Svar fra Sean Oliver den 22. sep. 2023
Hi James, We appreciate the feedback. We are working to update the exterior of the property in the near future. We look forward to this and hope to see you again soon!

10/10 Fremragende

Heidi

Overnattede 1 nat i september 2023
Svar fra Sean Oliver den 13. okt. 2023
Thank you for the feedback. We hope to see you again soon.

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Felt like home. Very nice kitchenette and nice to be able to open the windows and door for fresh air. Quiet property and the restaurant next door was very handy.
Overnattede 4 nætter i september 2023
Svar fra Sean Oliver den 13. sep. 2023
Thank you James for the feedback, we hope to see you again soon!

8/10 Udmærket

Tim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff were friendly and accomidating to our requests
Overnattede 1 nat i august 2023
Svar fra Sean Oliver den 1. sep. 2023
Hi Tim, thank you for the feedback. We hope too see you again soon.

6/10 Okay

naomi

Synes godt om: Service og personale
it is a motel by all mean
Overnattede 1 nat i juni 2023
Svar fra Sean Oliver den 1. sep. 2023
Thank you for the feedback Naomi. We hope to see you again soon.

8/10 Udmærket

Patricia

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
It is an old motel, near the freeway.
Overnattede 2 nætter i august 2023
Svar fra Sean Oliver den 22. aug. 2023
Thank you Patricia for the feedback and we hope to see you again soon!

8/10 Udmærket

James

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Faciliteter
FINE FOR THE PRICE
Overnattede 1 nat i august 2023
Svar fra Sean Oliver den 22. aug. 2023
Thank you for the feedback, we hope to see you again soon.

8/10 Udmærket

Lesley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was great
Overnattede 1 nat i juli 2023
Svar fra Sean Oliver den 18. aug. 2023
Hi Leslie, thanks for the feedback. We hope to see you again soon!

6/10 Okay

Mark

Overnattede 1 nat i august 2023
Svar fra Sean Oliver den 18. aug. 2023
Thank you for the feedback,we appritiate you staying with us. Hope to see you again!

10/10 Fremragende

Laraine

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very clean and comfortable. Conveniently located to our destination in Chemainus.
Overnattede 1 nat i august 2023
Svar fra Sean Oliver den 12. aug. 2023
Hi Laraine, thank you for the feedback and we hope to see you again soon!

10/10 Fremragende

Dahn

Overnattede 1 nat i august 2023
Svar fra Sean Oliver den 22. aug. 2023
Thank you for the feedback we appreciate you staying with us.

8/10 Udmærket

Bill

Synes godt om: Service og personale
Overnattede 3 nætter i juli 2023
Svar fra Sean Oliver den 1. sep. 2023
Thank you for staying with us Bill, we hope to see you again soon.

8/10 Udmærket

Thelma

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2023
Svar fra Sean Oliver den 2. aug. 2023
Hi Thelma, thanks for staying with us and posting your review. We hope to see you again soon!

8/10 Udmærket

Kazia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice if you're looking for a good place to use as a landing base while exploring. No AC but with the window open it was fine. Excellent water pressure. Very friendly staff
Overnattede 4 nætter i juli 2023
Svar fra Sean Oliver den 14. jul. 2023
Hi Kazia, thank you for posting your review and we hope to see you again soon!

4/10 Dårligt

Russel

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
I notified them I would be a late night check in, sent in a signed form, ID, and Mastercard photocopy. Was told to call when I got off the Victoria ferry. Called and no answer, went to voice mail. Called again when I arrived at the motel, no answer, left a message, Had the choice of sleeping in my car or find another accommodation for the night. When I checked in I found I had been billed for the night I had no access to the room, so I paid two places for the same night. Check in was only from 3:00 pm to 10:00 pm. Check out was "use the mail slot" to drop off the keys. The find dining restaurant they advertised was up the street and not part of the motel.
Overnattede 3 nætter i juli 2023
Svar fra Sean Oliver den 13. jul. 2023
Hi Russel, unfortunately we weren't notified of a late check in and did mention this to you, when a guest shows up after hours without first setting it up with office staff we are unable to accommodate. The restaurant located next door is a seperate business with seperate owners. We understand your frustration with being charged for not showing up for your scheduled booking however this is our policy when a guest fails to show up for there booking.

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent service and clean quiet room. AC filter may need service and TV remote not working well.
Overnattede 1 nat i juli 2023
Svar fra Sean O den 2. jul. 2023
Hi James, thank you for your feedback, we hope to see you again soon!

6/10 Okay

Bev

Motel was close to the highway and to sleep we had to open the window so noise was an issue. The TV and converter did not work.
Overnattede 1 nat i juni 2023
Svar fra Sean Oliver den 18. jun. 2023
Hi Bev, Thank you for your review. We have had a look at the TV and cable and remote and it all seems to work great. We do apologize for the inconvenience, staff are available to help with any issues experienced in the room after checking in. We hope to see you again.

10/10 Fremragende

Em

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean room at a fair price. Quiet for being so convenient to the highway. Basic amenities include wifi and locally roasted coffee for the in-room electric drip machine. One tesla charging station available, but no J1772s. Saw some of the dodgy reviews and decided to take a chance, will stay here again when needing a stop “on the way”.
Overnattede 1 nat i juni 2023
Svar fra Sean O den 15. jun. 2023
Hi Em, thanks for staying with us, we appreciate your review! Hope to see you again.

10/10 Fremragende

Mandeep

Overnattede 1 nat i maj 2023
Svar fra Sean O den 13. jun. 2023
Thank for staying with us and posting your review. We hope too see you again soon!

8/10 Udmærket

Denise, Miami

Rejste med partner
Synes godt om: Rengøring, service og personale
Although the property is older, it is well kept, clean, quiet and very affordable. Exactly what we were looking for!
Overnattede 1 nat i juni 2023
Svar fra Sean Oliver den 7. jun. 2023
Hi Denise, thank you for the review and we hope to see you again soon!

8/10 Udmærket

Sudheer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2023
Svar fra Sean Oliver den 7. jun. 2023
Thank you for staying with us! Hope to see you again soon.

6/10 Okay

victor

Synes godt om: Rengøring, service og personale
location was convenient. i was lucky that somebody was there when i arrived.(very nice and helpful)
Overnattede 1 nat i maj 2023
Svar fra Sean den 27. maj 2023
Hi Victor, thank you for your review. Hope to see you again soon.

4/10 Dårligt

Jim, Port Alberni

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very disappointed. It served as a place to sleep but nothing more. Ownership needs to invest in updating
Overnattede 1 nat i oktober 2022
Svar fra Sean den 24. okt. 2022
Hi Jim, we are always updating the property each season, its unfortunate that you didn't enjoy staying with us. We are always here to listen and help if there was an issue during your stay its best to let staff know so we can resolve the problem. We appreciate your feedback.

2/10 Forfærdeligt

Steven

Rejste med familie
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The picture showing is not what the rooms looked like. There was no hot water on the entire property when we stayed there. The room was dirty and without air conditioning. We opened the window, only to be right by the dumpster. On top of that we paid the price of chain hotels in the area with no apology or concern by the owner for any of these issues. I had to fight and threaten to get a refund for the next night as we decided to not stay another night. DO NOT STAY HERE!
Overnattede 2 nætter i september 2022
Svar fra Sean O den 24. sep. 2022
Hi Stephen, we had offered you a different room and you declined, we had our hot water tank blow up and flooded a room, we apologize for the inconvenience. We refunded your second night. Have a beautiful day.

6/10 Okay

Melissa

Rejste med familie
It's just okay, the water service was cut off in the morning without letting the people know. You get what you pay for.
Overnattede 1 nat i september 2022
Svar fra Sean O den 19. sep. 2022
Hi Melissa, we apoligize as we had the hot water tank blow up, it was an emergency and hope to see you again Thank you.

8/10 Udmærket

Rolf

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2022
Svar fra Sean O den 14. sep. 2022
Hi Rolf, thank you for staying with us! We appreciate leaving a review.

4/10 Dårligt

Ron

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
No lighting, no internet, stinky, no hot water.
Internet was nonexistent. Phone would latch on at least me bar, for a few seconds, and drop. Wife had to work remotely and couldn’t. She ended up staying up all night trying to work and kept me and my son up. We were exhausted and miserable. I spent 1.5 hours trying to ask to cancel on hotels.com, but they kept dropping the call and asking me the problem over and over. Finally told me they couldn’t cancel. Then asked the hotel manager to cancel the second day and they refused. So we put up with two nights like that. On top of the internet problem, the room photos had two rooms with a door inbetween. This one didn’t. Also, it smelt like it wasn’t used for a month. And the room was VERY dark. I actually had to use my phone flashlight, hanging in the imupper cabinets in order to be able to cook food. Unreal. Also, the hot and cold taps were reversed, since 1965, and somehow the owner didn’t bother to fix that mistake for 57 years. So pathetic.
Overnattede 2 nætter i september 2022
Svar fra Sean den 24. okt. 2022
Hi Ron, we had spoke to you regarding your issues and resolved the issue and asked if you would like to be moved rooms and you had declined, its tough for us to fix family issues, that's out of our control. We hope you have a wonderful day.

8/10 Udmærket

Anthony

Rejste med kæledyr
Synes godt om: Rengøring, service og personale
Overall the manager was helpful. Priced right in the context of what’s available. I have no problem with staying again. Kitchenette would come in handy for a longer stay. Restaurant next door served good fair.
Overnattede 2 nætter i august 2022
Svar fra Sean den 30. aug. 2022
Thanks for staying with us we appreciate your review.

8/10 Udmærket

Janet

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i august 2022
Svar fra Sean O den 13. aug. 2022
Hi Janet, thank you for posting your review and we hope to see you next visit to the island!

8/10 Udmærket

Akasha

Overnattede 2 nætter i august 2022
Svar fra Sean O den 9. aug. 2022
Hi Akasha, thank you for staying with us! We do apologize for the housekeeping issue and brought it directly to our staff. We really hope to see you again next visit to the island. Have a great summer!

6/10 Okay

Douglas

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
For the price, overall, it is a nice motel. However, the owner is trying to rent things himself, and when I ordered new towels for the second day, because the shower was leaking, he said that he would bring them up, and never did. Disappointing that we couldn’t have the towels for a second day.
Overnattede 2 nætter i juli 2022
Svar fra Sean den 8. aug. 2022
Hi Douglas, we apologize as we are short staffed this season, we are working to fix these issues. Thanks for your review!

8/10 Udmærket

Shirley

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had booked for 3 adults and there was only 2 sets of towels and coffee cups etc. It would have been nice if there had been allowances made for the 3rd person. Other than that....good job! Very clean and friendly staff.
Overnattede 2 nætter i juli 2022
Svar fra Sean O den 18. jul. 2022
Hi Shirley, we appreciate your review, we are looking at adding additional items when there are over the 2 guests. We would love to see you again soon!

10/10 Fremragende

Scott

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Last minute family getaway. Was able to book at a reasonable rate. Nothing fancy, but clean and recently reno’d. Everything was as advertised.
Overnattede 2 nætter i juli 2022
Svar fra Sean den 6. jul. 2022
Hi Scott, Thank you for staying with us and we hope to see you again!

2/10 Forfærdeligt

Alan

Rejste med familie, Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I wouldn't even recommend this place to my worst enemy. The first night my wife dropped something under the bed and I moved it and found a old package of cheese. the only light in the main room was the ceiling light .3 of the sockets in the same room were connected to the same light switch. the taps in the tub wouldn't shut off and they had been like that for quite awhile because it left a stain in the tub. also when i went down to office to complain about finding the cheese i had asked the manager when the room was cleaned and he had said that very morning and all he could say is sorry. the rugs were stained in the main room and uneven in the bedroom and there was no bed side table in the main room or lamp in the main room. the fridge had a build up of ice over an inch thick. According to your website there was supposed to be an air conditioner and there wasn't one.
Overnattede 6 nætter i juni 2022
Svar fra Sean O den 4. jul. 2022
We apologize for the inconvenience, its a super tough to change your outlook on life in general, we hope you find the happiness you deserve.

8/10 Udmærket

Diane

Overnattede 1 nat i juni 2022

10/10 Fremragende

Denise, Miami

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is older but very well maintained. Check-in was a quick, easy process with friendly staff. Room was clean, comfortable bed, good shower, efficient kitchenette items for 2. Overall - affordable and exceeded my expectations. I will book again for my next trip.
Overnattede 4 nætter i juni 2022
Svar fra Sean den 14. jun. 2022
Hi Denise, thank you for staying with us and leaving your review! We hope to see you again soon.

2/10 Forfærdeligt

Donald

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juni 2022

6/10 Okay

Glenda

Synes godt om: Rengøring, service og personale
Just needed a no frills place to get some sleep. This worked!
Overnattede 1 nat i juni 2022
Svar fra Sean den 9. jun. 2022
Hi Glenda, thank you for leaving a review and we hope to see you again!