Hoteller nær Chagrin River

"Room never got cold"

"Room service never came to bring us towels. The ad was misleading by saying they had a breakfast buffet thinking it was included with the stay. The staff gave us a bill as soon as we sat down. The pool was lukewarm and the pool room felt like a sauna"

"Everything was excellent"

"The only thing that was ok were the hot ,decent shower & the bed was clean.No hand towel, no TP, no soap.I had to go buy my own. First thing I noticed was the stale cigarette odor and the smeared dirty looking mirror over the sink. The sink clogged every time I ran the water. The toilet at the bottom one side was disgustingly dirty, top of the fridge, vent hood and the coffee pot was covered in dust . No way would I use that coffee pot. The freezer had old ice laying on the bottom with food...

"the air conditioning was FREEZING, which is a good thing in the middle of the summer, thank goodness for that. the room needed a bit more attention with a mop, because dusting alone was not enough for those floors, i dared not walk barefoot. parking was ok, however there were many trucks taking up multiple parking spots, one night one inconsiderate pickup driver parked with his trailer on 5 parking spots. the staff was nice"

"It was adequate for our needs for a one night stay. I was impressed there was a refrigerator & microwave in room. Breakfast was not included. Easy to find. Near the interstate, but quiet. Restaurants near by."

"Clean room"

"The staff were pleasant. Parking in front of the building is plus. There was no noise issue. The room smelled wet requiring to have the A/C on—thanks for the A/C. The furniture was outdated, the carpet appeared to not have been cleaned in a few years, the bathroom appeared to have had previous mold build up. I appreciated that the bathroom was big enough for ADA customers, including the safety latch and peephole. For the price this is what you get. (Not here to complain.) If your sleeping...

"Pleasant staff"

"The property was in a nice area, close to restaurants and some stores. The rooms were clean but needed some attention. We didn’t have hand soap, body wash or conditioner in the room. The hair dryer didn’t work, we stayed for a wedding so these amenities were very much needed this time. Breakfast is always a great bonus at La Quinta and this one was very decent, hot fluffy waffles, hard boiled eggs, fruit, cereal, bagels and yogurt."

"The price was great. Bed was poor. Pillows were terrible. Mattress was uncomfortable. The pool was empty. Room was clean but still smelled like cigarette smoke. The trash can outside the door was overflowing. They came aThe price was great. Bed was poor. Pillows were terrible. Mattress was uncomfortable. The pool was empty. Room was clean but still smelled like cigarette smoke. The trash can outside the door was overflowing. They came at 4am and noisily dumped it. Sounded like they dumped the...

"Met the new manager he was amazing. Overall it was run down. EVERYTHING was run down and has been better days. We couldn't change the TV channel hot tub didnt work pool was closed (booked it for hot tub and pool) most of the lights in room didnt work but it served it's purpose a place to sleep while in the area. Beds were nice clean and fresh. The manager just started and has plans to turn it around and I hope he does overall its a beautiful place just run down. But had I known the status and...

"Pretty convent with around food places nice staff"

"Lovely room with sitting area. Breakfast was nice and refreshed when necessary. In all a nice hotel close to I 90."

"Staff was great, place was clean. Easy parking. Air conditioner didn't really throw cold air, and bathroom sink faucet was very loose."

"Strong smell of smoke, not mitigated by offered room spray."

"This is a wedding venue mostly but they do make rooms available to guests during the week and off peak periods. The entrance to the property threw me as it was behind the parking lot of a defunct closed strip mall and at first, I wasn’t sure the approach was taking me to the right place.. when you arrive and park, there is a 24/7 lobby that is not staffed, there I found a basket with an envelope and my name on it which contained a passcode to the common area and my room. I was the only one...

"Pet Friendly"

"We arrived to find the property under renovation. Our room was one in a wing of rooms in original condition. The carpet was torn and stained, not clear the sheets were clean, no towels, the towel rack was hanging off the wall as was the tissue holder, no glasses or cups, there was an extra (dented) refrigerator in the room. It would probably have failed any health or accommodation codes."

"Friendly staff"