Hoteller nær Casino at Grand Victoria

"Mattresses are in bad shape, so worn you roll to the middle. Never saw a staff member at The Lodge other than check in at main hotel whom was very pleasant and accommodating. Place just looks tired inside but was very quiet in The Lodge which I appreciate for a hotel. "

"Needs refrigerator in rooms"

"Good for quick stop for shower"

"Best hotel stay we’ve had in years!"

"Breakfast was delicious and there was variety. We truly enjoyed our stay and would definitely chose Tru again"

"Dirty"

"watch out for bed bugs, I got bit up terrible"

"The photos do match at all. Upon arrival there is no front desk worker, instead they appear on a video screen and are remote workers (they were very kind and had a good service). When we go to our room, the door was opened and a woman was inside cleaning paint. There was paint everywhere and the room was dirty. Went back to the guy on the screen and asked for a new room. He issued us new keys and when we went to the new room, the door was cracked open, but no one was in there this time. The...

"The front desk staff(Zarah) went above and beyond her job description as she provided first-aid to my husband who took a fall in the parking lot. She cleaned and bandaged his knees. She also accompanied us to our room and got a bucket of ice for us. There were also 2 angels in the parking lot who helped us greatly. "

"Room was stunning... Relaxing and welcoming"

"Clean and friendly atmosphere."

"Perfect hotel for my purposes. Only 15 minutes from Cincinnati."

"Everything was a mess dirt everywhere no trash can towels were dirty. Bathtub dirty window shaded destroyed stains on walls chairs. Air conditioner in pieces. And the best part roaches and left with bed bug bites"

"Clean and large room"

"Very clean hotel"

"Bad breakfast "

"Clean room excellent staff great area overall wonderful stay"

"Roach infested "

"Never again. The pictures they show you on the booking site are clearly stock photos because the actual rooms are nowhere near as clean and nice as what's pictured. The first room we were assigned reeked of smoke. The carpet was very dirty. We were moved to a different room in which the bathroom sink did not function well. The beds were very hard. We might as well have been sleeping on the floor. The breakfast "buffet" was the worst I have ever seen. There was cereal but no milk. No napkins were...