Hoteller nær Carribbean Cinemas Rio Hondo

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"personal muy amable"

"The room was 80°, I couldn't sleep at all. I had to stay up the whole night and then book a different hotel."

"Et hyggeligt familieejet hotel med en meget venlig og hjælpsom ejer. Hotellet er gammelt og indvendigt er det slidt. Værelserne er ikke store, men det skal dog siges, at vi boede hele familien på samme værelse. Men huset har den mest fantastiske tagterrasse, hvor vi nød mange timer. Hotellet havde oprindeligt en restaurant med servering på tagterassen, men restauranten har desværre været lukket siden orkanen Maria. Hotellet har en meget central placering i Condado og der ligger et...

"Una perfecta estadía. Todo fue rápido, todo estaba muy limpio me encantó. Gracias lo recomiendo."

"We stayed for 5 nights, we were 3 people and they never cleaned the room or changed towels, or gave shampoo or anything, we had to go ask for a couple of towels on the 4th day so we could share these and have clean towels to dry ourselves. The entrance to the hotel is a little uncomfortable, but it is very close to the beach."

"Clean room"

"The sealant under the shower door was coming off, causing water to leak out. pull out couch was broken and due to it being broken I did not lift it to look for the remote that was stuck underneath. Came back one day and the door was wide open. Horrible communication. Uber and door dash could never find us. Not happy with my stay at ALL"

"Fint til en god nats søvn. Men tæt på trafikeret vej."

"Room size not accurately shown or displayed"

"Very disappointing stay. Our room was not ready at check-in, and we waited over 30 minutes before being able to access it. Once we got inside, the room felt damp and humid the entire stay, and there was a dehumidifier running that we had to empty every other day. When we tried to speak with a manager about the issue, there was never one available, and the front desk staff could not provide any answers or solutions. The worst part came on our last day when housekeeping entered our room without...

"El personal debe ser más amable."

"Villa Herencia har en fantastisk atmosfære. Det er som at træde ind i et privat hjem og personalet er meget imødekommende og hjælpsomme. Vi havde et super dejligt og rent værelse med direkte adgang til tagterrassen og godt vi kan lide katte. Der var besøg af gadekatte fra det nærliggende torv og det kunne man lugte. Møbler og andet inventar på terrassen er meget slidt og nusset. Vi vil dog uden tvivl vælge hotellet, når vi næste gang kommer til San Juan. Det ligger meget centralt i den gamle...

"I had a wonderful stay at this hotel. From the moment we arrived, the staff made us feel welcome. George was especially helpful, and the front desk team was always polite, accommodating, and professional. We were celebrating my best friend’s birthday, and the hotel surprised her with a bottle of champagne and a thoughtful handwritten note. It was such a kind gesture that made our stay even more special. My favorite part of the hotel was the rooftop pool and hot tub overlooking Old San Juan....

"Everything was great ,thank you!"

"Everything was really nice. Special shout out to Jean Carlos for excellent and professional care."

"Super friendly staff, had great stay love the ambiance! The location is ideal for exploring San Juan too."