Hoteller nær Carnton Plantation

"Front desk lady was very nice at check in. Location was great. However the area wasnt the best. Right behind hotel is a gas station. I believe people living out of cars. There was a run down rv parked under my window. Dog barking constantly. I thought it was in hotel. Called 3 times anout it. 2nd phone call front desk man maybe a little snippy said he made rounds after first call couldnt find anything. He seemed irritated that I was complaining. I explained I had to get up early and...

"Everything was great!"

"I enjoyed my stay here. My mother and I stayed 5 days and everything was great. The room was comfortable and it was very peaceful at night which was appreciated. Staff at the front desk was friendly and helpful and just pleasant overall. I recommend this location to anyone traveling through the area. Thank you quality inn!"

"Freezing pool, dirty towels, no real blinds so flood lights were blinding, no drain stoppers, flickering lights, super small trash cans, smells like cigarettes and wet dog, and stains on the comforter. The only decent thing was the main staff guy and the breakfast was alright. The orange juice and apple juice were out of order one of the days and the hot water for tea barely came out. I would not stay there again even if I was bribed."

"No cups, no hair dryer, no bar soap, no shampoo or conditioner etc, TV was awful, could not even pickup local channel 5. Price was really good, so I guess one should expect a lot of amenities, but there should at least be drinking cups. Parking was okay. Room was very clean & bedding was clean. Also, wasn't expecting a 50 dollar deposit for damage. I am 80 years old, so only damage I could cause would be if I accidently fell. "

"It was very clean and the staff were very friendly. We didn’t really need much but they were very attentive."

"The gentleman behind the counter went out of his way to help us. Great customer service!!!"

"Room was clean however we found dirty socks in top of closet shelf and we had no hot water in the evening when returned to hotel after 9pm only warm water temperature. Breakfast was simple and no gluten free options or protein (meat) just fruit, yogurt, cereal and waffles."

"Our room was clean and larger than expected. There were any double queen rooms left, but the king with the tocca bed worked perfectly for our family of four! Breakfast had lots of options and staff did a wonderful job of making sure everything was stocked as it was a very busy due to kids sporting event that must have been going on. Great location as well!"

"We have stayed here multiple times due to the proximity to downtown Franklin. It is a nice, new hotel which is very clean and quiet. We love the Tru brand for it's modern, well-thought-out rooms that have everything you need in a perfect layout. We especially love the lobby where there is plenty of space to work, socialize, or play games. The breakfast is very good, and the staff are always very helpful. "

"Everything is well kept . I recommend people going to this hotel , you get alot for the price ."

"The only thing lacking was a mirror in the room. Bathroom had the only mirror in the handicap room. Difficult to get dress without a full length mirror."

"The property was beautiful. The area around it was beautiful, too. Our room smelled good the minute we entered it. Breakfast was yummy- the bacon was awesome. The fruit was plentiful and fresh. Staff was very friendly. We would love to stay here again."

"Very clean & accessible. Great breakfast. "

"Couldn’t have been better!"

"Good enough! I only stayed one night because I was just passing through and the price was within my range. The room was clean and secure. The surrounding area felt safe. I didn't use all of the amenities bc of my short stay. The grounds were well kept and well lit."