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Anmeldelser af Crown Hotel

4 out of 5
Crown Hotel
Wetheral, Carlisle, England

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 394 af i alt 730 anmeldelser" "
Bedømmelse på 8 − Udmærket. 206 af i alt 730 anmeldelser" "
Bedømmelse på 6 − Okay. 81 af i alt 730 anmeldelser" "
Bedømmelse på 4 − Dårligt. 34 af i alt 730 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 730 anmeldelser" "

8,8/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

6/10 Okay

Bjørn

Extremely noisy due to ventilation system and railway right outside the windows
Overnattede 1 nat i juni 2018

10/10 Fremragende

Philip

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent bed and bedding. quality room, dining service and breakfast, lovely pool and Jacuzzi. Enjoyed our stay.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Well organised
Overnattede 2 nætter i maj 2024

6/10 Okay

Lisa

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
No lift!! Long hallways to our room. Cobwebs on the ceiling above the bed. Uncomfortable bed. Hot! (At least we found a fan)
Overnattede 1 nat i maj 2024

10/10 Fremragende

Christine

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Beautiful location.
Overnattede 1 nat i maj 2024

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We thoroughly enjoyed our stay.
Overnattede 1 nat i april 2024

10/10 Fremragende

Scott

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra The Crown Hotel Wetheral den 14. apr. 2024
Hi Scott, Thank you for taking the time to leave us your feedback. We hope you have a lovely weekend. Kind Regards, The Crown Team

10/10 Fremragende

Prachi

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The receptionist Maisie (I hope I got the spelling right) is lovely and super helpful. All the catering staff are also great. Love the location near the viaduct. The gym and fitness centre is also great!
Overnattede 3 nætter i marts 2024
Svar fra The Crown Hotel Wetheral den 7. apr. 2024
Thank you for your lovely comments about Maisie, we have already passed those on to her and the rest of the team. We hope to welcome you back again soon. Kind Regards, The Crown Team

10/10 Fremragende

JM

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super hotel. Delicious food. Two different places to eat with different menus. Decor is modern and recently done. Place is immaculate. All staff are outstanding - special shout out to Maisy in the restaurant - so attentive and endlessly energetic!
Overnattede 1 nat i marts 2024
Svar fra The Crown Hotel Wetheral den 7. apr. 2024
Hi JM, Thank you for your wonderful comments regarding your stay. We have passed your compliments on to Maisie. We look forward to welcoming you back again in the future. Kind Regards, The Crown Team

8/10 Udmærket

Johnno

Rejste med familie, Forretningsrejsende, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Our second stay here and we returned because we were very impressed last time. The check-in process was very smooth and efficient. Staff were polite, professional and helpful. The room, reception, bar and leisure club were very clean and bright. Food was tasty and well presented. The only thing that was a little disappointing was the free WiFi. It would hardly connect and once it was connected it was very slow. Improve that and it would be a 5-star review.
Overnattede 1 nat i marts 2024
Svar fra The Crown Team den 9. mar. 2024
Hi Johnno, Thank you for leaving us your feedback and wonderful comments about our staff and the facilities. We will be looking into ways we can better improve the WiFi reception around the hotel. We hope you have a wonderful day. The Crown Team

10/10 Fremragende

NICHOLAS

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel in a nice village
Overnattede 1 nat i marts 2024
Svar fra The Crown Team den 9. mar. 2024
Hi Nicholas, Thank you for taking the time to leave us your wonderful feedback. Kind Regards, The Crown Team

10/10 Fremragende

Luke

Overnattede 1 nat i februar 2024
Svar fra The Crown Hotel Wetheral den 25. feb. 2024
Hi Luke, Thank you for taking the time to leave us such a wonderful review. We look forward to welcoming you back again in the future. Kind Regards, The Crown Team

10/10 Fremragende

Maurice

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i februar 2024
Svar fra The Crown Hotel Wetheral den 25. feb. 2024
Hi Maurice, Thank you for taking the time to leave us your valuable feedback. We hope to see you again soon. Kind Regards, The Crown Team

10/10 Fremragende

Emma

Overnattede 1 nat i februar 2024
Svar fra The Crown Hotel Wetheral den 25. feb. 2024
Hi Emma, Thank you for leaving us such a wonderful rating, it is greatly appreciated. Best wishes, The Crown Team

10/10 Fremragende

julia

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Loved our stay at the hotel definitely be back
Overnattede 1 nat i februar 2024
Svar fra The Crown Hotel Wetheral den 25. feb. 2024
Hi Julia, Thank you for leaving us such wonderful feedback. We look forward to welcoming you back in the future. Kind Regards, The Crown Team

10/10 Fremragende

Patricia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra The Crown Hotel Wetheral den 25. feb. 2024
Hi Patricia, Thank you for taking the time to leave us your valuable feedback. We look forward to welcoming you back again. Kind Regards, The Crown Team

4/10 Dårligt

David

Overnattede 1 nat i februar 2024
Svar fra The Crown Hotel Wetheral den 25. feb. 2024
Hi David, Thank you for taking the time to provide us with your honest feedback. Kind Regards, The Crown Team

6/10 Okay

Leigh

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The overall hotel was lovely. We had a room above the kitchen, which was very noisy late into the night. And this morning we were woken up at 5.30am with the noise from the washing machines ans tumble dryer. The staff were very pleasant but unorganised
Overnattede 1 nat i februar 2024
Svar fra The Crown Hotel Wetheral den 25. feb. 2024
Hi Leigh, Thank you for taking the time to leave us your valuable and honest feedback. We are sorry to hear about the noise disturbance. We have taken this feedback seriously and spoken to our staff regarding this to ensure it does not happen again. We are pleased to know that you found our staff pleasant. Kind Regards, The Crown Team

10/10 Fremragende

Helen

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff were amazing nothing is too much trouble , the food is not cheap but it’s incredible quality and the facilities are fantastic
Overnattede 1 nat i februar 2024
Svar fra The Crown Hotel Wetheral den 25. feb. 2024
Hi Helen, Thank you for your lovely comments on our staff, we will be sure to pass this on to them. We look forward to seeing you again in the future. Best wishes, The Crown Team

6/10 Okay

Steven

Forretningsrejsende
Mr Potts
Nice breakfast but yoghurts not cold, shower pressure questionable but over all not bad, note parking van be tight.
Overnattede 1 nat i januar 2024
Svar fra The Crown Hotel Wetheral den 25. feb. 2024
Hi Mr Potts, Thank you for taking the time to leave your honest feedback as it is valuable to us. Kind Regards, The Crown Team

6/10 Okay

DR M R

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great overall
My only issue here was the next door dog barking and making noises early morning barking ruined my sleep and i couldnt go back to sleep before check out. So made the next day very difficult. lovely overall
Overnattede 1 nat i december 2023
Svar fra The Crown Hotel Wetheral den 25. feb. 2024
Hi Dr M R., Thank you for taking the time to leave us with your honest feedback. We do apologize for the barking dog which affected your sleep. As we are a pet-friendly hotel, we do understand that these things can occur. We would hope to welcome you back again in the future, we would be more than happy to put you in one of our cottage rooms, which would be away from pets. Kind Regards, The Crown Team

6/10 Okay

Donna

Synes godt om: Rengøring
Overnattede 1 nat i december 2023
Svar fra The Crown Hotel Wetheral den 25. feb. 2024
Hi Donna, Thank you for leaving us your feedback. We hope to see you again in the future. The Crown Team

10/10 Fremragende

Greg

Overnattede 1 nat i december 2023
Svar fra The Crown Hotel Wetheral den 25. feb. 2024
Thank you Gregg. Kind regards, The Crown Team

8/10 Udmærket

Norma

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Quick overnight stay
It was nice to stay in the older part of the hotel , rooms were warm and clean . Disappointed that there was no note paper to write as the heating system woke me during the night and I had the urge to write ! Staff were enthusiastic and helpful
Overnattede 1 nat i december 2023
Svar fra The Crown Hotel Wetheral den 25. feb. 2024
Hi Norma, Thank you for taking the time to provide us with your honest feedback. Because of this, we will look into providing notepads for the future. Kind Regards, The Crown Team

10/10 Fremragende

Anthony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra The Crown Hotel Wetheral den 25. feb. 2024
Thank You for your wonderful review Anthony, We look forward to seeing you again in the future. Kind regards, The Crown Team

10/10 Fremragende

Alan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A great Escape.
We come here when we can and just love the place. The young lad on reception was really helpful when all the trains were cancelled, going the extra mile getting us a cab.
Overnattede 1 nat i december 2023
Svar fra The Crown Hotel Wetheral den 25. feb. 2024
Hi Alan, Thank you for your lovely comments regarding our reception team. We are thrilled to hear he could help you out. Have a wonderful day. The Crown Team

10/10 Fremragende

laura

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely cleaning hotel, room was lovely and bed very comfy
Overnattede 2 nætter i december 2023
Svar fra The Crown Hotel Wetheral den 25. feb. 2024
Hi Laura, Thank you for your lovely comments. Best wishes, The Crown Team

8/10 Udmærket

Charles

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra The Crown Hotel Wetheral den 9. mar. 2024
Thanks Charles, Best wishes, The Crown Team

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra The Crown Hotel Wetheral den 25. feb. 2024
Thank you Robert! Look forward to seeing you again soon. Best wishes, The Crown Team

6/10 Okay

Philip

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnight Xmas shopping trip
Overnattede 1 nat i december 2023
Svar fra The Crown Hotel Wetheral den 25. feb. 2024
Thank you for your feedback, Phillip. Have a lovely day. The Crown Team

10/10 Fremragende

Michelle

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had another great stay
Overnattede 1 nat i november 2023
Svar fra The Crown Hotel Wetheral den 25. feb. 2024
Thank You, Michelle. We look forward to welcoming you back again soon. Kind Regards, The Crown Team

10/10 Fremragende

Joanne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our suite was beautiful the staff were very friendly and accommodating food was amazing
Overnattede 2 nætter i november 2023
Svar fra The Crown Hotel Wetheral den 25. feb. 2024
Hi Joanne, We are thrilled to read your comments regarding our staff here. We look forward to seeing you again soon. Kind Regards, The Crown Team

10/10 Fremragende

Simon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel very good location only a few minutes off the M6. Nice leisure facilities is a very nice bonus.
Overnattede 1 nat i november 2023
Svar fra The Crown Hotel Wetheral den 25. feb. 2024
Hi Simon, We are thrilled to see you took full advantage of our leisure facilities. We look forward to seeing you again soon. Kind Regards, The Crown Team

10/10 Fremragende

Alan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sympathetic staff when I had a problem with my car. Could do with two breakfast options!
Overnattede 2 nætter i november 2023

10/10 Fremragende

Mark

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing food, great room lots of light and brilliant views. Very clean and comfortable. Only 2 small problems to make perfect are shower water pressure is hilariously low and TV has bad signal but not such a problem really.
Overnattede 1 nat i november 2023

10/10 Fremragende

Elaine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely location
Very comfortable room, excellent breakfast and spa facilities. Friendly and helpful staff
Overnattede 3 nætter i november 2023

10/10 Fremragende

Graham

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent hotel in small village, room was very warm, but ceiling fan and also fan provided if required. Both had an excellent sleep, breakfast was tremendous with very wide variety of choice. Will return here.
Overnattede 2 nætter i november 2023

8/10 Udmærket

julia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good food in bar, but also 15 mins walk into next village and at Fantails.
Overnattede 3 nætter i november 2023

6/10 Okay

Paul

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
We had an issue when checking in. We were told we did not have breakfast included but this was in writing on our reservation. They did eventually supply breakfast.
Overnattede 1 nat i november 2023

10/10 Fremragende

Hazel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stopover to Scotland
We stayed here as a stopover on our way to Scotland. It was 5 mins off M6 yet a lovely quiet place to stay. Restaurant food good. Breakfast lovely and great choice. Room was clean, warm and had everything needed.
Overnattede 1 nat i november 2023

6/10 Okay

mike

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Weekend away
Weekend stay. A few problems with room,but all resolved by the reception staff. 2 single beds pushed together instead of a double.shower instead of bath as requested Clean and comfortable. Staff great. Swimming pool area wonderful. Overall a great hotel with hard working staff.
Overnattede 2 nætter i november 2023

10/10 Fremragende

Steve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nothing
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Christopher

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel with great facilities in a quiet and beautiful rural village.
Overnattede 1 nat i oktober 2023

6/10 Okay

Chris

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Lovely hotel and staff, food was good. Let down by extremely poor housekeeping and the noise within the bedroom at night. Some kind of air handling unit ductwork runs near to the room, so loud it literally makes the mirror on the wall vibrate at night and had to wedge it off the wall with tissues to keep it quiet so we could try to sleep. As for the housekeeping they need to get new staff, the corridor leading to the room has cobwebs everywhere and these have been there a while judging by the thickness and state of them. The bedroom was like a nursery for spiders and I literally lost count of the ones I had to remove so my partner would eventually settle, again cobwebs all over the ceilings and beams within the room.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Rhian

Overnattede 1 nat i oktober 2023

10/10 Fremragende

John

Rejste i en gruppe
Synes godt om: Faciliteter
Lovely, clean, comfortable well decorated room, TV even had Netflix, huge walk in shower in a large on suite bathroom. Amazingly comfortable bed. Excellent meals in the bar, good choice menu and generous portions. Fairly well stocked bar. Very enjoyable breakfast in the conservatory. All staff were courteous, friendly and professional and well above average. The rail station is nearby the hotel and there is a local bus service. Lovely little village only around 6 miles from Carlisle city centre.
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Hugo

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff were extremely friendly and helpful.
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Susan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good overall, food fantastic
Spacious room with balcony, overlooking lovely gardens. Spacious, clean and warm with great sized bathroom. Toiletries provided and access to gym/pool. Food was amazing, and plenty of it. Highly recommend. Only slight minor for me on a personal note is that the mattresses were memory foam I think - hard as a rock, no give, one night was all I would be able to manage.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

R

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

John

Overnattede 1 nat i oktober 2023