Indendørs pool, udendørs pool, liggestole

Anmeldelser af Vineyard Hotel

4 out of 5
Vineyard Hotel
Colinton Road 1, off Protea Road, Newlands, Cape Town, Western Cape

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 509 af i alt 641 anmeldelser" "
Bedømmelse på 8 − Udmærket. 105 af i alt 641 anmeldelser" "
Bedømmelse på 6 − Okay. 21 af i alt 641 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 641 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 641 anmeldelser" "

9,6/10

Rengøring

9,6/10

Service og personale

9,4/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Thomas Sadolin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We will be back
This is the second time we stained at Vineyard hotel and we will return The is having a lovely park and wellness. Thestaff is really helpful and friendly and have some good restaurants
Overnattede 3 nætter i december 2023
Svar fra Lee-Ann den 15. jan. 2024
Hello Thomas,Thank you so much for the beautiful comments about our spaces and team, really pleased to hear you enjoyed your time with us. Hope to see you back soon on your 3rd visit!Best Regards,

10/10 Fremragende

Lea Samanta

Overnattede 2 nætter i maj 2022

8/10 Udmærket

Doris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2019

10/10 Fremragende

Miguel Luis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fremragende ophold
Vi vil til hver en tid anbefale dette lækre hotel.

10/10 Fremragende

Bjarne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Torben, Aabenraa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt Hotel
Super dejligt Hotel i skønne omgivelser

10/10 Fremragende

Nazrhana, Harare

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024

10/10 Fremragende

ryan

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful hotel lovely staff will be back
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Margaret

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I stayed at Vineyard my first two nights. Close to UCT where my son is studying. The grounds are lovely and the " gym " was definitely a positive. I returned on my last night in Africa before going to the Airport. Checked out and was welcomed to go to the gym and read by the pool. Showers and lockers are available . Suggest if you would like to utilize the Spa you make appointments well in advance. It was completely booked both times I was staying.
Overnattede 1 nat i april 2024
Svar fra Lee-Ann den 12. apr. 2024
Hello Margaret,Thank you so much for taking the time to share this lovely review and for the beautiful comments about our spaces. Thrilled to hear that you had a great time with us. Hope to see you back soon on your next trip.Best Regards,

10/10 Fremragende

Tracy, Felixstowe

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A must stay hotel. The garden and pool are superb!
Overnattede 1 nat i marts 2024
Svar fra Lee-Ann den 2. apr. 2024
Hello Tracy,Thank you for sharing this lovely review! Thrilled to hear you had a superb time with us.Hope to see you again soon.Best Regards,

6/10 Okay

Kevin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The grounds and pool at this property were lovely. The rooms were adequate- I prefer the ones with small balcony. Load shedding wasn’t really a problem - we had a/c at night and we were gone in daytime touring. The formal dining room had fabulous food and wines and we ate there every night they were open. The pm prior to leaving for our safari we ate on the patio informal and that was a huge mistake! I got fish poisoning from smoked snook. We had to leave for the airport at 0330 and there was no one in management to talk to so we left for our 2 weeks of safari. The first 3 days of mine were ruined due to being so ill. At one point the abdominal pain was so bad we considered the hospital. I was absolutely debilitated. When we returned to the hotel after our safari time for another 3 days prior to leaving Capetown, I explained what had happened - no remedy was offered- just took down the info for the chef! Very irritating and made me reduce my rating of this hotel as a result. Bfast buffet was wonders but service very bad - had to beg for coffee/ tea and refills.
Svar fra Lee-Ann den 12. apr. 2024
Hello Kevin, Thank you very much for reaching out. I am terribly sorry that nobody has reverted to you sooner. I would like to assure you that our fish supplier is HACCP compliant, and we have never had any issue with their stock, the snoek pate from the same batch was served to 4 other guests on that same evening with no complaints.With food poisoning allegations, it is best practice to get the previous 72 hours of meals and beverages to send off any possible retention samples to be tested, February specifically there was a terrible stomach bug going around in Cape Town. We have also pulled your bill from the last evening of your first visit on the 7th of February at 19h23, I can see that you ordered 1 x Roasted prawns, 1 x Zaatar Chicken, 1 x Semolina Cake and 2 Caraffe’s of Mooiplaas Pinotage, I do not seem to find any snoek pate, are you sure you are referring to snoek?

10/10 Fremragende

Karen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A gem - so close to everywhere you want to be in Cape Town yet an oasis of calm. Staff fantastic, food great, especially Morii.
Overnattede 3 nætter i februar 2024
Svar fra Lee-Ann den 21. mar. 2024
Hello Karen,Thank you so much for this lovely review and kind words about the team!Thrilled to hear you enjoyed our little hideaway.Best Regards,

10/10 Fremragende

Jeffrey

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i februar 2024
Svar fra Lee-Ann den 21. mar. 2024
Thank you, Jeffrey.Best Regards,

10/10 Fremragende

Catherine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i februar 2024
Svar fra Lee-Ann den 21. mar. 2024
Thank you Catherine for the review!Best Regards,

10/10 Fremragende

Anthonius

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect Surprise
Overnattede 2 nætter i februar 2024
Svar fra Lee-Ann den 21. mar. 2024
Hello Anthonius,Thank you! Appreciate it.Best Regards,

10/10 Fremragende

Lesley

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Had a great one night day , lovely room. With a terrace- great pool and gym
Overnattede 1 nat i februar 2024
Svar fra Lee-Ann den 21. mar. 2024
Thank you, Lesley, for this lovely review! Thrilled to hear you had a wonderful stay with us.Best Regards,

10/10 Fremragende

Kevin

Rejste med partner
vely food and excellent presentations. Be very careful of eating in the outdoor casual dining- I experienced fish poisoning from the smoked snook pie - deathly ill for 4 days after woke up after sleeping 2 hours with horrible cramping abdominal pain! I told the hotel on our second checking and all they did was apologize- I feel like we should have had compensation for loosing 4 days of my safari that cost 2500 per day US.
Overnattede 3 nætter i februar 2024
Svar fra Lee-Ann den 3. apr. 2024
Hello Kevin, Thank you very much for reaching out. I am terribly sorry that nobody has reverted to you sooner. I would like to assure you that our fish supplier is HACCP compliant, and we have never had any issue with their stock, the snoek pate from the same batch was served to 4 other guests on that same evening with no complaints.With food poisoning allegations, it is best practice to get the previous 72 hours of meals and beverages to send off any possible retention samples to be tested, February specifically there was a terrible stomach bug going around in Cape Town. We have also pulled your bill from the last evening of your first visit on the 7th of February at 19h23, I can see that you ordered 1 x Roasted prawns, 1 x Zaatar Chicken, 1 x Semolina Cake and 2 Caraffe’s of Mooiplaas Pinotage, I do not seem to find any snoek pate, are you sure you are referring to snoek?

10/10 Fremragende

charles

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful grounds
Overnattede 8 nætter i februar 2024
Svar fra Lee-Ann den 21. mar. 2024
Hello Charles,You are so accurate! Thank you, appreciate the kind words.Best Regards,

8/10 Udmærket

Matthieu

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Lee-Ann den 21. mar. 2024
Appreciate the review Matthieu!Best Regards,

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Lee-Ann den 21. mar. 2024
Thank you for the review.Best Regards,

8/10 Udmærket

Dermot

Overnattede 1 nat i januar 2024
Svar fra Lee-Ann den 21. mar. 2024
Thank you, Dermot!Best Regards,

8/10 Udmærket

Rui Castro

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 9 nætter i januar 2024
Svar fra Lee-Ann den 30. jan. 2024
Thank you for this Rui!

10/10 Fremragende

Matthias

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Schönes Hotel mit sehr freundlichem Personal. Im Gegensatz zum Aufenthalt 2 Wochen zuvor gab es keine VIP-Vorteile von Expedia.
Overnattede 1 nat i januar 2024
Svar fra Lee-Ann den 30. jan. 2024
Hallo Matthias,Vielen Dank für die schöne Bewertung!Wir freuen uns sehr, dass Sie Ihre Zeit bei uns genossen haben.Als Expedia-VIP haben wir am Montagmorgen eine Flasche Rotwein auf Ihr Zimmer gestellt.Beste grüße,

10/10 Fremragende

Cristina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Awesome stay at The Vineyard
This is a wonderful hotel! Top finishings on everything , there grounds are second to none, room was beautiful and cozy… pool facilities and spa were terrific! Breakfast with an amazing view. We would love to come back!
Overnattede 1 nat i januar 2024
Svar fra Lee-Ann den 30. jan. 2024
Hello Cristina!Thank you so much for the beautiful feedback and for sharing your experience. I hope when you do come for your next holiday that we will be your destination of choice. We look forward to that day.Best Regards,

10/10 Fremragende

philip

Overnattede 2 nætter i januar 2024
Svar fra Lee-Ann den 30. jan. 2024
Thank you so much Philip for the great review!

8/10 Udmærket

Richard

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i januar 2024
Svar fra Lee-Ann den 30. jan. 2024
Thank you so much Richard for the lovely review!

10/10 Fremragende

gavin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
One of my favourite places in the world to stay. This was my 5th visit. The location, view over Table Mountain, gardens complete with Tortoises all adds to the relaxed, elegant style combined with great service, amazing food and spa. Close enough to the busy Cape Town hot spots via an uber of hotel taxi, but equally far enough away to chill - fabulous
Overnattede 3 nætter i januar 2024
Svar fra Lee-Ann den 30. jan. 2024
Hello Gavin,Thank you for this amazing review! Wow, it warms my heart to read these comments. I am so glad to hear you had a memorable 5th stay with us and enjoyed all that we have to offer.We look forward to welcoming you back soon for your 6th stay, providing another refreshing and rejuvenated experience!Best Regards,

10/10 Fremragende

Colin James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Lee-Ann den 30. jan. 2024
Thank you for this Colin!

10/10 Fremragende

Ian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic hotel
Overnattede 6 nætter i december 2023
Svar fra Lee-Ann den 29. jan. 2024
Thank you for this Ian, glad to hear you enjoyed your time with us!Best Regards,

10/10 Fremragende

Hooman

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Incredible holiday hotel!
Amazing hotel. Great location. Perfect service. Excellent breakfast.
Overnattede 6 nætter i december 2023
Svar fra Lee-Ann den 29. jan. 2024
Hello Hooman,Thank you so much for the wonderful review and kind words about the team! Thrilled to hear you had an amazing time with us and enjoyed our tasty food.Best Regards,

10/10 Fremragende

G A

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Colonial Grandery
Lovely old colonial hotel with charm and great pool and gym.
Overnattede 5 nætter i december 2023
Svar fra Lee-Ann den 11. jan. 2024
Thank you so much for this great review!Best Regards,

10/10 Fremragende

Ankita

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property!
Overnattede 3 nætter i december 2023
Svar fra Lee-Ann den 11. jan. 2024
Thank you so much Ankita for this great review!Best Regards,

10/10 Fremragende

warren, Sugar Land

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful boutique hotel in a quiet area of Cape Town. The rooms are great, the staff is amazing, and the scenery is incredible. We really loved the breakfast buffet so make sure you get that included when booking. The only not-so-down sides are that it’s 20 minutes away from the CBD and some of the structures are showing a bit of wear (none of this affected the stay in the least)
Overnattede 4 nætter i december 2023
Svar fra Lee-Ann den 11. jan. 2024
Hello Warren,Thank you so much for taking the time to share your experience with us, thrilled to hear you had an amazing time with us! I will be sure to pass your dining comments onto our Restaurant management team.Best Regards,

10/10 Fremragende

Kate

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing hotel with great facilities and views of table mountain
Overnattede 5 nætter i november 2023
Svar fra Lee-Ann den 11. jan. 2024
Thank you so much Kate for this lovely review!Best Regards,

10/10 Fremragende

Pamela

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Outstanding staff, beautiful grounds, excellent location. We came for a birthday celebration and want to thank the staff for their kindness in accommodating us. We thoroughly enjoyed our visit!
Overnattede 1 nat i december 2023
Svar fra Lee-Ann den 11. jan. 2024
Hello Pamela, Thank you very much for the great review and kind words about the team! We feel so honored to have had the opportunity to host such a lovely event.We hope to see you back soon!Best Regards,

10/10 Fremragende

Pamela

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This Vineyard Hotel was recommended by a friend for its proximity to Newlands Forest. This is only one of its charms. The grounds are beautiful—great for quiet walks, the restaurants are outstanding, the staff are friendly and accommodating. It is a renewing, relaxing, luxurious retreat in Cape Town.
Overnattede 3 nætter i december 2023
Svar fra Lee-Ann den 11. jan. 2024
Hello Pamela,Thank you so much for this great review and kind words about the team!I'm thrilled to hear you had a lovely stay with us and had the chance to enjoy all our beautiful facilities.Best Regards,

10/10 Fremragende

James

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice experience
Overnattede 1 nat i november 2023
Svar fra Lee-Ann den 5. dec. 2023
Hello James,Thank you for the lovely review!We hope to welcome you back soon.Best Regards,

10/10 Fremragende

Edward

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i november 2023
Svar fra Lee-Ann den 5. dec. 2023
Thank you so much Edward for the review!Best Regards,

10/10 Fremragende

KHALEEL, Birmingham

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
excellent
Overnattede 1 nat i november 2023
Svar fra Lee-Ann den 7. nov. 2023
Thank you so much Khaleel for taking the time to share your experience with us.Thrilled to hear you had a wonderful time with us.Best Regards,

10/10 Fremragende

Jacqueline

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is an elegant, friendly place with superb service, delicious healthy food, excellent amenities and lovely gardens. I also was pleased to see the efforts towards reducing environmental footprint. Simply a wonderful place to stay!!
Overnattede 1 nat i oktober 2023
Svar fra Lee-Ann den 20. okt. 2023
Thank you so much Jacqueline for taking the time to share this lovely review and for the kind words about the team! We're thrilled to hear you enjoyed our lovely gardens and delicious food. We have a sustainability policy in place to help us limit our environmental impact, and as a Fair-Trade Tourism certified business, we have implemented many efforts to help make the world a cleaner, safer, and more sustainable place.We hope to welcome you back soon!Best Regards,

10/10 Fremragende

Sascha

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Honestly the best place I have stayed, looking forward to coming back!
Overnattede 4 nætter i oktober 2023
Svar fra Lee-Ann den 20. okt. 2023
Thank you so much Sascha for the lovely review!We look forward to welcoming you back soon.Best Regards,

10/10 Fremragende

Judy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Vineyard always delivers excellence
Vineyard is one of our favourite hotels - and we love staying there. It’s family friendly, exceptional service, great food - and the gardens are breathtaking
Overnattede 2 nætter i september 2023
Svar fra Lee-Ann den 19. okt. 2023
Hi Judy,Thank you so much for taking the time to share your lovely experience! Thrilled to hear you loved your stay with us and found the service exceptional. Best Regards,

8/10 Udmærket

Nachshon

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i september 2023
Svar fra Lee-Ann den 5. nov. 2023
Thank you so much for the lovely review, Nachshon!Best Regards,

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Vinyard is an excellent hotel, 5 stars on all accounts, staff, design, restaurants, service, total....!
Overnattede 4 nætter i august 2023
Svar fra Lee-Ann den 18. okt. 2023
Hi David!Thank you so much for the beautiful comments about our spaces, really pleased to hear you enjoyed your time with us.Best Regards,

10/10 Fremragende

Larry

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Its a truly great, classic, beautiful and affordable hotel. Recent remodel left a couple things in the room not quite working perfectly, but the staff is amazingly kind and supportive, and the hotel is exceptionally charming and and a great value.
Overnattede 1 nat i august 2023
Svar fra Lee-Ann den 18. okt. 2023
Thank you so much Larry for taking the time to share this lovely review! Thrilled to hear the team were able to assist you throughout your stay.We hope to welcome you back for more magical memories.Best Regards,

10/10 Fremragende

Nikhil

Overnattede 1 nat i juli 2023

10/10 Fremragende

Lewis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
One of the worlds best hotels! Understated elegance, superb friendly service, Beautiful gardens. Hope it never changes. Only suggestion is some discreet handrails on some of the garden path steps which are a bit tricky for elderly people.
Overnattede 3 nætter i juli 2023
Svar fra Lee-Ann den 18. okt. 2023
Thank you so much Lewis for the lovely feedback, thrilled to hear you enjoyed our beautiful garden walks. I will be sure to pass your comment onto our Horticulturist Manager.Best Regards,

10/10 Fremragende

dingena

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2023

10/10 Fremragende

Roger

Overnattede 2 nætter i juni 2023

10/10 Fremragende

Simon

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beauty spot in Claremont
Not my first time at The Vineyard; always a great stay.
Overnattede 4 nætter i maj 2023
Svar fra Lee-Ann den 11. maj 2023
Thank you Simon, Thrilled to hear that you always have a great stay with us!Best Regards,