Lounge

Anmeldelser af Asara Wine Estate & Hotel

5 out of 5
Asara Wine Estate & Hotel
Polkadraai Road, Stellenbosch, Stellenbosch, Western Cape

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 190 af i alt 255 anmeldelser" "
Bedømmelse på 8 − Udmærket. 44 af i alt 255 anmeldelser" "
Bedømmelse på 6 − Okay. 11 af i alt 255 anmeldelser" "
Bedømmelse på 4 − Dårligt. 5 af i alt 255 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 255 anmeldelser" "

9,6/10

Rengøring

9,2/10

Service og personale

9,2/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Carsten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2018
Svar fra Asara Hotel Management den 29. okt. 2018
Thank-you for the visit to Asara, and for the feedback we're glad to hear your Asara experience was a 5/5. Kind regards, Asara Hotel Management.

10/10 Fremragende

Anders Høyer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Imponerende!
Fantastisk opholdssted! Alt i top! Herfra de allerbedste anbefalinger!
Overnattede 1 nat i juli 2018
Svar fra Asara Hotel Management den 22. aug. 2018
Dear Mr Høyer, Many thanks for the visit to Asara and for the kind words, we hope to welcome you again when you are next in SA. We understood your review with the help of Google translate, please excuse us replying in English. Mange tak! Kind regards, Asara Hotel Management

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Outstanding - 5 store stjerner
Fantastisk hotel og Wine erstatte. Her vil vi afgjort komme tilbage til

8/10 Udmærket

Belinda W. K., København

Synes godt om: Rengøring, service og personale, værelsets komfort
Flot beliggenhed, men ikke 5 stjerner
Værelser af meget høj standard, utrolig smukke omgivelser og særdeles venligt personale. Men pool-området blev ikke passet: der var døde frøer i poolen og brugte håndklæder samt tallerkener mv. blev ikke samlet ind i løbet af dagen. Hovedrestauranten er lukket søndage og mandage. Det betød at vi søndag aften kunne vælge mellem kylling, pizza og burger til middag på et 5-stjernet hotel. Meget skuffende. I forhold til netop de 5 stjerner savner jeg også et fitness-rum og shuttle-service til Stellenbosch.

6/10 Okay

Lisa

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lever inte upp till 5 stjärnor
Fint deluxerum, god frukost. Service vid middag en besvikelse, en av oss fick fel rätt, hantering i samband med detta ej godtagbar. Frågade vid ankomst om vinprovning och fick tidsangivelse, till vår stora förtret visade sig att provningen stängt den angivna tiden. Absolut inte femstjärnig upplevelse och på långt när inte värt det höga priset.
Overnattede 1 nat i december 2023
Svar fra Desmond den 28. dec. 2023
Kära LisaJag läste din recension och måste erkänna att det gjorde mig ledsen. Jag skulle vilja be om ursäkt för middagsupplevelsen och röran med avseende på din vinprovningsbokning. Jag försäkrar er att detta inte är standarden vi är stolta över.Hälsningar

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Some renovations are needed
Overall, the property is nice and staff are very friendly making sure your stay is enjoyable and comfortable. It is a perfect venue for weddings or special occasions. The property is listed as a 5-star hotel. Our room, however, had the entire backwall with peeling paint in the bathroom which suggest previous water damage that has not been fixed. This is rather unacceptable for a hotel rated at 5-stars with a nightly rate of more than $400/night. Hence, our lower rating.
Overnattede 2 nætter i november 2023
Svar fra Desmond den 18. dec. 2023
Dear TravelerThank you for the feedback and I must apologise that the rooms was not checked properly. The maintenance should have been done before your stay. We hope that this did not detract too much from your visit and we look forward to another soon. Kind regards Desmond

10/10 Fremragende

Steve

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Wine 😎
Overnattede 4 nætter i november 2023
Svar fra Desmond den 18. dec. 2023
Dear Steve Come visit us again as we will keep the wine ready. Kind regards

8/10 Udmærket

Anna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Alles in allem ein tolles Hotel, das aber ganz aktuell immer noch unter Renovierungsarbeiten steht, die zum Buchungszeitpunkt leider nicht vorab kommuniziert wurden. So war selbst das Begrüßungsschreiben auf dem Zimmer nicht auf aktuellem Stand. Das Fine Dining Restaurant Raphael’s war noch nicht eröffnet (steht aber kurz bevor!), das Essen der Sansibar wurde aber bereits in den Räumlichkeiten serviert, ebenso das Frühstück (im Begrüßungsschreiben war noch von der Hotellobby die Rede… wir sind froh, dass uns das erspart blieb). Bei einem 5* Haus hätten wir einen eigenen Spa Bereich erwartet, es gibt jedoch nur einen Raum in dem Behandlungen stattfinden (und Behandler von extern kommen). Außerdem können wir in Zeiten des Load Shedding nicht nachvollziehen, dass bei Betreten des Zimmers nach dem Housekeeping das Licht im Zimmer brannte und dass die Handtücher selbst dann komplett getauscht wurden, wenn sie ordentlich aufgehängt wurden - denn ein Schild wies explizit auf den Wunsch zum Wassersparen hin. Auf den Zimmern könnten kleine Details verbessert werden: das Informationsheft war fleckig und abgenutzt, die Vorhänge hatten bereits ein Loch. Service in Bar und beim Frühstück sowie die Qualität der Speisen war hervorragend, das lässt für das Raphael‘s hoffen. Der Ausblick von der Terrasse über Weinhänge und Berge ist einmalig!
Overnattede 3 nætter i november 2023
Svar fra Desmond den 18. dec. 2023
Liebe AnnaBitte akzeptieren Sie unser aufrichtiges Versehen, indem wir Sie im Voraus darüber informieren, dass wir unsere F&B-Angebote aktualisieren. Und auch für die kleinen Fehler während des Aufenthalts hier. Wir hoffen, dass dies Ihren Aufenthalt nicht zu sehr beeinträchtigt hat.Mit freundlichen Grüße

8/10 Udmærket

DRB Ventures Limited

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent location , food, accommodation and service was amazing . A shame there were very few residents staying in the hotel for the 2 nights we stayed as it felt sole less
Overnattede 2 nætter i november 2023
Svar fra Desmond den 18. dec. 2023
Dear DRB Ventures Limited Many thanks for the great review and feedback. We hope to see you back here soon again. Kind regards

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra ASARA Wine Estate & Hotel den 8. nov. 2023
Dear Peter,thank you very much for rating us with 10 out of 10. We are delighted to hear you have enjoyed your stay with us. We look forward to welcoming you back soon. In the meantime, keep well. Warm regards from the whole ASARA team

10/10 Fremragende

Chanel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
An amazing hotel. Great location. Superb staff and service. Excellent food. Room amenities great except bath towels too small, no bath salts or bubble bath yet a massive bath. Drain blocked in shower on first night. Moved to inferior room for one night. Shower fixed and we could move back to our luxurious room. Unfortunately at check out management decided not to refund me for part of cost for staying in an inferior room for one night to what was booked.
Overnattede 4 nætter i februar 2023
Svar fra Michelle den 23. feb. 2023
Good day ChanelThank you for your splendid 5 point review. We are delighted to you that you enjoyed your stay with us.We apologize for the faults in service that occurred during your visit. The following day the fault was resolved. We appreciate your constructive comments and hope that you will afford us another opportunity to being of service to you in the future.King regardsAsara Wine Estate & Hotel Team

10/10 Fremragende

Per

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely staff in reception. Restaurang maybee few alternatives. Totaly a nice place to be!
Overnattede 1 nat i januar 2023
Svar fra Shanine den 6. feb. 2023
Dear Mr. Andersson, Thank you for taking the time to leave a review, which we have definitely noted. Asara is delighted to hear that you had a wonderful time with us.I will share this with our Reception staff as well. We hope to see you again in the near future.

10/10 Fremragende

Mayuko

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
エステート内の美しい景色、スタッフの暖かい対応、食事、ラグジュアリーな部屋等、どれも素晴らしかったです。
Svar fra Michelle den 19. jan. 2023
Good day MayukoThank you for your excellent 5 of 5 review.Guest satisfaction is our top priority, and we are always thrilled to hear when we have exceeded our guest expectations. We appreciate your positive comments and look forward to being of service again to you in the future.Kind regardsAsara Wine Estate & Hotel Team

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2023
Svar fra Michelle den 6. jan. 2023
Good day Thank you for your splendid 10 point review. We will certainly share your kind comments amongst the relevant staff and department.Guest satisfaction is our top priority, and we are always thrilled to hear when we have exceeded our guest expectations. We appreciate your positive comments and look forward to being of service again to you in the future.Kind regardsAsara Wine Estate & Hotel Team

10/10 Fremragende

Sara

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2022
Svar fra Michelle den 6. jan. 2023
Good day SaraThank you for your splendid 10 point review. We will certainly share your kind comments amongst the relevant staff and department.Guest satisfaction is our top priority, and we are always thrilled to hear when we have exceeded our guest expectations. We appreciate your positive comments and look forward to being of service again to you in the future.Kind regardsAsara Wine Estate & Hotel Team

10/10 Fremragende

Mark

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel, amazing views, proper luxury
Overnattede 2 nætter i december 2022
Svar fra Michelle den 30. dec. 2022
Dear MarkThank you for your splendid 10 point review.We are always delighted to hear when we have exceeded our guest expectations. And that you have enjoyed the hotel and it's magnificent views.We appreciate your positive comments and look forward to being of service again to you in the future.Kind regardsAsara Wine Estate & Hotel Team

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2022
Svar fra Michelle den 8. aug. 2022
Good day Thank you for your excellent review received regarding Asara Wine Estate & Hotel. We are looking forward to being of service again to you in the future. Kind regards Asara Wine Estate & Hotel Reservations Team

8/10 Udmærket

UNO

Overnattede 1 nat i marts 2022

10/10 Fremragende

COLIN

Overnattede 1 nat i marts 2022

10/10 Fremragende

Karen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wonderful meals and staff would return
Overnattede 1 nat i marts 2022

6/10 Okay

Vera

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Aufgrund (vermutlich Corona) wenig Personal, ungelerntes Personal. Umgebung sehr schön
Overnattede 6 nætter i februar 2022

10/10 Fremragende

JON

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fabulous
Overnattede 3 nætter i januar 2022

8/10 Udmærket

Liesbet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2021

6/10 Okay

Verificeret rejsende

ワインテイスティングが火、水曜日休止中、残念!!
Overnattede 2 nætter i marts 2021

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We stayed for one night. Hotel and surrounds beautiful, very peaceful. A few small improvements like bathroom, drains blocked and would prefer 2 ply toilet paper. Our bath robes had holes in them, pillows were not comfortable at all and TV channels faulty.
Overnattede 1 nat i januar 2021

2/10 Forfærdeligt

Samuel

Synes ikke om: Service og personale
Looks nice, woeful customer service under C-19
Hotel closed due to Covid and trying to refund only 50% of the stay. Policy stinks but can't comment on the loveliness of the property - I would avoid purely on that policy though
Overnattede 1 nat i august 2020
Svar fra Asara WIne Estate & Hotel den 25. aug. 2020
Dear Valued Guest, Thank you for your comments received via Expedia / Hotels.com. Based on the fact that we gave 4 different options in our policy in order to accommodate our guests in these uncertain Covid-19 times we feel that our options where fair and that you are only providing the one option in your review and not the other where you are able to keep your full payment towards a future stay for yourself or family/friends. We hope that you will take up one of the 3 other options in order to enjoy the beautiful tranquility Asara has to offer.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic location and beautiful grounds lead to an excellent overall experience.
Overnattede 1 nat i marts 2020
Svar fra Asara Hotel Management den 25. mar. 2020
Many thanks for the visit to Asara and feedback, we're delighted to hear that your Asara experience was excellent, and we hope you will visit us again in the not-too-distant future. Kind regards, Asara Hotel Management

8/10 Udmærket

Felix

Synes godt om: Rengøring, service og personale
Overall great hotel with lovely staff
Beautiful hotel with high service level. The staff is very welcoming, restaurants are serving amazing food for lunch, dinner and breakfast (one of the best I ever had!). Price value is fantastic overall. The rooms are clean, nicely designed and there’s nothing to complain... in detail there could be some cosmetics done.
Overnattede 1 nat i marts 2020
Svar fra Asara Hotel Management den 16. mar. 2020
Dear Felix, Thank you for the visit to Asara and feedback, we appreciate the kind words and are delighted to hear that you were so nicely looked after (as we would expect). Many thanks, we hope to have the pleasure of welcoming you again in the not-too-distant future. Kind regards, Asara Hotel Management

10/10 Fremragende

Mark, London

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pleasant location and great attention to detail.
Overnattede 2 nætter i marts 2020
Svar fra Asara Hotel Management den 12. mar. 2020
Dear Mark, Many thanks for the visit to Asara and feedback, we're happy to hear that your experience was 5 / 5. Attention to detail is what it's all about! Thank-you, we hope to welcome you again in the not-too-distant future. Kind regards, Asara Hotel Management

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not as good as last year
We visited last year and regretfully there has been some overall reduction in atmosphere and attention to detail. Room was excellent. Dining was mixed in respect that food remained excellent, waiting on tables and provisions like cutlery and breakfast buffet had dropped except for one lady , sorry cannot recall her name, who appeared to be in charge in main restaurant; she was very good and definitely knew what she was doing. The bar provision was poor. I like gin and my first 4 choices although listed were not available.. and they were not rare ones. Sad to see the drop. However still serene and tranquil place.
Overnattede 3 nætter i februar 2020
Svar fra Asara Hotel Management den 12. mar. 2020
Dear John, Many thanks for the visit to Asara, we do very much appreciate our return visitors. Thank-you also for the review, we're happy to hear that the room and food were excellent, but sorry, of course, to hear that you felt that the service had slipped a bit. We do note your comments, and thank-you for the feedback. Kind regards, Asara Hotel Management

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amamos!
hospedagem incrível! tudo perfeito! vale a visita!
Overnattede 2 nætter i februar 2020
Svar fra Asara Hotel Management den 10. mar. 2020
Thank you for the visit to Asara and beautiful review - amamos! We do very much appreciate the kind words, and we hope to have the pleasure of welcoming you again when you are next in SA. We understood your review with the help of Google translate, please excuse us replying in English. Muito obrigado e cumprimentos, Asara Hotel Management

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
perfect
Very romantic. Amazing view!!!!! Rooms are simple but the view is everything. Food was great and the wine also.
Overnattede 1 nat i februar 2020
Svar fra Asara Hotel Management den 2. mar. 2020
Thank you for the visit to Asara and feedback - we're delighted to hear that your Asara experience was perfect, and there is indeed, as you say, something romantic in the atmosphere on the estate! Many thanks, we hope to welcome you again in the not-too-distant future. Kind regards, Asara Hotel Management

8/10 Udmærket

Ana Lucia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
O local tem uma bela vista! Vinhos bons. Acomodação confotável, limpa, bons serviços, mas um pouco distante do centro da cidade. Bom restaurante.
Overnattede 1 nat i januar 2020
Svar fra Asara Hotel Management den 14. feb. 2020
Dear Ana Lucia, Thank you for the visit to Asara and kind words, we're delighted to hear that you enjoyed our beautiful views. We are actually only 4kms from the centre of Stellenbosch, so it's really quite easy and quick to get in and out of town from Asara. We understood your review with the help of Google translate, please excuse us replying in English. Muito obrigado e cumprimentos. Asara Hotel Management

2/10 Forfærdeligt

vitor

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Decepção enorme
Embora tenha sido a estadia em que mais investimos na viagem, foi de longe a mais decepcionante. A vinícola é bonita, mas o quarto em si não é nada demais. Não é moderno, não é especialmente bonito ou algo que justifique o preço cobrado. O banheiro fica na parte de cima, o que na prática é bem incômodo pois a pessoa tem que subir e descer toda hora, inclusive no meio da noite (o que tbm não é seguro, já que a escada é grande e em espiral). Aderimos ao jantar do ano novo, que pareceu uma piada de péssimo gosto. O valor cobrado foi bem expressivo, mas os pratos eram rídiculos, saí com fome. E o pior, não tinha qualquer vinho incluído. Enquanto me arrumava para o jantar, tentei utilizar um espelho de maquiagem que estava disponível no banheiro, mas que quebrou na minha mão. Por sorte, não me cortei. Para finalizar a experiência, no momento do check out pedimos cinco minutos a mais já que devido ao jantar de ano novo no dia anterior, tínhamos dormido muito tarde. A resposta foi curta: "não". Lamentável. Saímos imensamente insatisfeitos.
Overnattede 1 nat i december 2019
Svar fra Asara Hotel Management den 31. jan. 2020
Dear vitor, Thank you for the visit to Asara and review, we're sorry to hear that your stay was disappointing. The Courtyard room you stayed in with the upstairs bathroom is a once-off that appeals to many of our guests, but sadly not all. And we are sorry also to hear that you did not enjoy the New Year's dinner, but thank you for the feedback. We understood your review with the help of Google translate, please excuse us replying in English. Atenciosamente sinceramente, Asara Hotel Management

8/10 Udmærket

Suzanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel with lovely views
The room we stayed in was very spacious (room 102) with a large balcony overlooking to pool, vineyards and mountains. Staff friendly. Wine tasting was good. Nice pool area. Very clean. Breakfast was very good.
Overnattede 1 nat i januar 2020
Svar fra Asara Hotel Management den 15. jan. 2020
Dear Suzanne, Thank you for the visit to Asara and feedback, we appreciate the kind words and are glad to hear that you enjoyed the pool - always a pleasure at this time of year!. Many thanks, we hope to welcome you again in the not-too-distant future. Kind regards, Asara Hotel Management

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2020

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2020

10/10 Fremragende

pen, Tokyo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
スタッフの対応も大変よく、部屋から見える眺めも素晴らしかった。ビストロの料理、ワイン、ジンも大変楽しめた。
Overnattede 2 nætter i december 2019
Svar fra Asara Hotel Management den 27. jan. 2020
Dear pen, Many thanks for the visit to Asara and kind words, we're happy to hear that you were nicely looked after (as we would expect) and that you so much enjoyed your Asara experience. We hope to have the pleasure of welcoming you again when you are next in SA. We understood your review with the help of Google translate, please excuse us replying in English. 多くの感謝と敬意 Asara Hotel Management

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2019
Svar fra Asara Hotel Management den 30. dec. 2019
Many thanks for the visit to Asara, we appreciate the feedback and hope to welcome you again in the not-too-distant future. Kind regards, Asara Hotel Management

8/10 Udmærket

Mats

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2019
Svar fra Asara Hotel Management den 23. dec. 2019
Thank you for the visit to Asara - we appreciate the review.

8/10 Udmærket

Victor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2019
Svar fra Asara Hotel Management den 23. dec. 2019
Thank you for the visit to Asara - we appreciate the review.

10/10 Fremragende

Ive

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place with great views
Absolutely loved pretty much everything about this place. The staff was super friendly and accomodating. The room was great. Very spacious, comfortable, clean, plenty of space to put clothes away (big closets). The bathroom is massive with seperate shower and bath. One of the 2 showerheads wasn't working very well, but it didn't bother us as we used the other one. The hotel pool is not very big but a good size to cool down in the summer heat. The water isn't heated so it is not very warm. The hotel has 2 restaurants but the more fancy one is only open seasonally. If I could give one point of critique, it is that the hotel bar closes rather early at 10PM. It would be nice if it was open later in the evening. There is a lot of security at the hotel, starting at the entrance gate all the way to the hotel parking lot. They also patrol at night with dogs. This makes for a very safe feeling, although there are signs all over the hotel rooms urging guests to lock all items of value in the room safe. The hotel also has a wine tasting room but it is not as nice as some of the others in the region. Overal I would highly recommend this hotel if you are exploring the West Cape area or visiting one or more wine houses in the Stellenbosch area
Overnattede 6 nætter i november 2019
Svar fra Asara Hotel Management den 3. dec. 2019
Dear Ive, Thank you for the visit to Asara and enthusiastic review, we are delighted to hear that you so much enjoyed your Asara experience. As far as the pool is concerned: we don't usually heat it in summer but have had a few unusually cool evenings so that may be a something to consider, and thank you for the feedback. The gin lounge usually only closes after 23h00 and we are not sure why this was not your experience. We will discuss the issue with the team and thank you also for the feedback on that. Many thanks, we hope to have the pleasure of welcoming you again in the not-too-distant future. Kind regards, Asara Hotel Management

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing!
Everything about this place is amazing. From the location to the grounds to the facilities to the rooms and especially the staff who were always friendly and helpful.
Overnattede 1 nat i november 2019
Svar fra Asara Hotel Management den 28. nov. 2019
Thank you for the visit to Asara and generous review, we're delighted to hear that you were nicely looked after while with us ( as we would expect) and that everything about your Asara experience was amazing. Many thanks, we hope to welcome you again in the not-too-distant future. Kind regards, Asara Hotel Management

8/10 Udmærket

Abiraci

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelente!!!
Hotel muito bom, atendimento excelente, quartos confortáveis e local muito bonito. Eu e minha família gostamos bastante. Recomendamos muito!
Overnattede 3 nætter i november 2019
Svar fra Asara Hotel Management den 18. nov. 2019
Dear Abiraci, Thank you for the visit to Asara and feedback, we are delighted to hear that you and your family so much enjoyed your Asara experience and we appreciate the kind recommendation. We understood your review with the help of Google translate, please excuse us replying in English. Muito obrigado e cumprimentos, Asara Hotel Management

10/10 Fremragende

Susan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful hotel in idyllic surroundings A real luxury oasis
Overnattede 1 nat i november 2019
Svar fra Asara Hotel Management den 11. nov. 2019
Dear Susan, Many thanks for the visit to Asara and feedback, and for sharing these lovely photos. We're delighted to hear that you so much enjoyed your Asara experience and hope to have the pleasure of welcoming you again in the not-too-distant future. Kind regards, Asara Hotel Management

10/10 Fremragende

Beatriz

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2019
Svar fra Asara Hotel Management den 22. nov. 2019
Hi Beatriz, Many thanks for the visit to Asara and for the review, we're delighted to hear that your Asara experience was 10 / 10, and we hope to welcome you again in the not-too-distant future. Kind regards, Asara Hotel Management

10/10 Fremragende

Joana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2019
Svar fra Asara Hotel Management den 5. nov. 2019
Dear Joana, Many thanks for the visit to Asara and review, we're happy to hear that your Asara experience was 10/10 and we hope to have the pleasure of welcoming you again in the not-too-distant future. Kind regards, Asara Hotel Management

10/10 Fremragende

Christine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice comfortable room in stunning location
Lovely if brief stay at Asara - nice big comfortable room overlooking the lake. Huge selection at the buffet breakfast. Nice walks through the vineyards with stunning views. We had a very enjoyable meal at Sansibar with delicious gin cocktails. The complimentary wine tasting was great fun too! All staff were welcoming and helpful. Special thanks for Serge for fixing the number plate that had fallen off our hire car!
Overnattede 1 nat i oktober 2019
Svar fra Asara Hotel Management den 28. okt. 2019
Dear Christine, Thank you for the visit to Asara and feedback, we're delighted to hear that you so much enjoyed your Asara experience and will pass your special thanks on to Serge. Many thanks, we hope you will visit us again when you are next in SA. Kind regards, Asara Hotel Management

10/10 Fremragende

Rita

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ótimo apartamento, super confortável, café da manhã magnífico. Vista maravilhosa, comida do restaurante muito boa.
Overnattede 2 nætter i oktober 2019
Svar fra Asara Hotel Management den 22. okt. 2019
Dear Rita, Thank you for the visit to Asara and review, we appreciate the kind words and are happy to know that your Asara experience was 5 / 5. We understood your review with the help of Google translate, please excuse us replying in English. Muito obrigado e cumprimentos. Asara Hotel Management

10/10 Fremragende

Janet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was great, the venue stunning and the staff very friendly, helpful; and professional
Overnattede 1 nat i oktober 2019
Svar fra Asara Hotel Management den 21. okt. 2019
Dear Janet, Thank you for the visit to Asara and kind words, we are happy to hear that you were so nicely looked after while with us ( as we would expect) and that your Asara experience was 10 / 10. Many thanks, we hope to have the pleasure of welcoming you again in the not-too-distant future. Kind regards, Asara Hotel Management