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Anmeldelser af Cathedral Gate Hotel

3 out of 5
Cathedral Gate Hotel
36, Burgate, Canterbury, England

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 339 af i alt 520 anmeldelser" "
Bedømmelse på 8 − Udmærket. 133 af i alt 520 anmeldelser" "
Bedømmelse på 6 − Okay. 33 af i alt 520 anmeldelser" "
Bedømmelse på 4 − Dårligt. 12 af i alt 520 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 520 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

8,8/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Svend M J

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location of hotel
Very friendly staff and a good location of the hotel. The bed in my room was too hard for my taste. The hotel should consider to upgrade them.
Overnattede 1 nat i juli 2022
Svar fra Rob den 14. aug. 2022
Thank you for taking the time to leave a review of your recent stay with us. We are pleased to note that you appreciated the central location of the hotel and the friendliness of the staff. We are sorry to read that the bed in your room was too hard for your taste and hope that that won't deter you from staying again next time you are in Canterbury. Kind Regards

8/10 Udmærket

Laura, Copenhagen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Heart of the city
Great place in the heart of Canterbury. Great staff - very helpful. Will definitely be back a third time. Ps. Not for people with walking disabilities - loads of narrow stairs.

10/10 Fremragende

Karen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place to stay
Overnattede 3 nætter i maj 2024
Svar fra Monica den 25. maj 2024
Dear Karen,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel and we hope to see you again in the near future. Kind Regards,

6/10 Okay

Jack

Synes godt om: Rengøring, service og personale
I misinterpreted parking facilities and had to park over a mile away. Still the accommodation was in a very good location in the centre of town
Overnattede 1 nat i maj 2024
Svar fra Monica den 25. maj 2024
Dear Jack,Thank you for for taking the time to review your recent stay with us. We are sorry that you had to park over a mile away. In our email confirmation we are including the parking information and directions. We hope you choose to stay with us again soon! Kind Regards,

10/10 Fremragende

Susan

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
You’ll never have a more higgledy piggeldy experience with a hotel than this one. But oh how it’s worth it! The buildings were built in perhaps the 1200’s, so the floors are very uneven. The rooms and baths are comfortable, the porridge for breakfast delicious and the location unbeatable. The staff couldn’t be more helpful. In short we loved it.
Overnattede 2 nætter i maj 2024
Svar fra Monica den 17. maj 2024
Dear Susan,Thank you so much for leaving such a wonderful review of your recent stay with us. It means a lot to everyone who works here. We are so happy to note that you appreciated the historic nature of the hotel, the location and the staff. We hope to welcome you back one day soon. Kind Regards

4/10 Dårligt

Richard

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
nn
Overnattede 1 nat i maj 2024
Svar fra Monica den 11. maj 2024
Dear Richard,We are disappointed that you did not enjoy your stay at the Cathedral Gate Hotel.If you would like to contact us with any specific feedback, that would be most appreciate it.We hope to welcome you sometimes in the future to offer you an improved experience. Kind Regards

10/10 Fremragende

Erik

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very close to the cathedral. Friendly and helpful staff.
Overnattede 1 nat i maj 2024
Svar fra Monica den 9. maj 2024
Dear Erik,Thank you for for taking the time to review your recent stay with us.It is a pleasure to read that you found the staff friendly, helpful and the hotel close to the Cathedral! We hope to see you again in the near future.Kind Regards,

10/10 Fremragende

Lee

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very old historic building and still charming. Very friendly helpful staff. Good value.
Overnattede 1 nat i april 2024
Svar fra Monica den 9. maj 2024
Dear Lee,Thank you for taking the time to review your stay with us. We are pleased to see that you found the staff to be friendly and helpful and that you enjoyed the experience. We hope to be able to welcome you back next time you are in Canterbury.Kind Regards

10/10 Fremragende

joan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Cathedral Gate Hotel is older than the West Gate leading into the Canterbury Cathedral! It's old, and proudly displays its age. Anyone staying there must want to enter into the atmosphere is medieval Canterbury, and enjoy the experience of crossing from building to building on the rooftop, and being right smack in the middle of the ancient city.
Overnattede 3 nætter i april 2024
Svar fra Monica den 9. maj 2024
Dear Joan,Thank you for taking the time to leave such a lovely review, we are so glad you enjoyed our hotel! Cathedral Gate Hotel dates back to 1438 so definitely lots of history! We hope you choose to stay with us again soon! Kind Regards,

8/10 Udmærket

Christian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel has it's own charme, directly located at the Cathedral, nicely polished up (since our last visit in 2007), offers very friendly service. The slightly complicated distribution of rooms is owed to the old historic building. No direct car parking in the vicinity, but unloading an loading possible. We sure will come back
Overnattede 2 nætter i april 2024
Svar fra Monica den 18. apr. 2024
Dear Christian,Thank you for posting a review of your recent stay with us! We are very happy to hear you enjoyed our hotel and our lovely staff! We hope to see you again soon. Kind Regards,

10/10 Fremragende

Amar

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent stay at this well located hotel. Staff was 12/10😊
Overnattede 1 nat i april 2024
Svar fra Monica den 13. apr. 2024
Dear Amar,Thank you for taking the time to leave such a wonderful review. It is lovely to read that you had an enjoyable stay! We hope to see you again. Kind Regards

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra Monica den 13. apr. 2024
Dear David,Thank you for scoring us with 5/5! It is much appreciated by the whole team. We hope to welcome you again next time you are in Canterbury! Kind Regards,

8/10 Udmærket

Helen, Lancaster

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We love this hotel and came back to stay here again. The staff, quirky rooms and great breakfast are all a real plus. Unfortunately we were given a room at the front of the hotel and the Friday night revellers kept up a steady stream of noise, shouting etc until 4am. Needless to say, if you're going to stay here ask for a room at the back.
Overnattede 1 nat i marts 2024
Svar fra Monica den 13. apr. 2024
Dear Helen,Thank you for taking the time to write a review, we love receiving honest feeback. We apologies for the noise. We are glad that you found our hotel welcoming. We hope to see you again soon. Kind Regards,

10/10 Fremragende

Sarah

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet, comfortable beds, full of character, delicious and filling continental breakfast included, friendly and helpful staff, I would stay again any time.
Overnattede 3 nætter i marts 2024
Svar fra Monica den 13. apr. 2024
Dear Sarah,Thank you so much for taking the time to leave such a detailed review of your stay with us. We are so pleased to read that you enjoyed your stay and hope that we can welcome you back when you next return to Canterbury. Kind Regards,

10/10 Fremragende

Simon

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quirky but nice hotel. Very convenient for central Canterbury. Nice and pleasant staff
Overnattede 1 nat i marts 2024
Svar fra Monica den 13. apr. 2024
Dear Simon,Thank you very much for your kind words. We are so pleased that you enjoyed your stay and hope to welcome you again soon. Kind Regards,

8/10 Udmærket

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Monica den 24. feb. 2024
Dear Martin,Thank you for taking the time to review your stay with us.We hope to welcome you back if you visit Canterbury again! Kind Regards,

10/10 Fremragende

Keren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing stay
Absolutely loved our stay was very clean lovely soft towels great view of the cathedral. Great continental breakfast. Great welcoming everything exsplained.only thing was steep stairs , how they got our lovely breakfast up there i dont know. Will definitely visit again .
Overnattede 1 nat i februar 2024
Svar fra Monica den 24. feb. 2024
Dear Keren,What a lovely review! It is a pleasure to read that you enjoyed your stay! It is really appreciated by everyone who works here!We would love to welcome you back to the hotel next time you are visiting Canterbury! Kind Regards,

10/10 Fremragende

Pat

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Excellent room, beautiful towels, lovely staff. Amazing location near the Cathedral. Will certainly visit again
Overnattede 1 nat i februar 2024
Svar fra Monica den 24. feb. 2024
Dear Pat,Thank you so much for leaving such a wonderful review of your recent stay with us. We are so happy to hear that you loved your room, the central location of the hotel, near the Cathedral and our amazing staff.We look forward to welcoming you when you are next in Canterbury. Kind Regards,

10/10 Fremragende

Lisa

Overnattede 1 nat i februar 2024
Svar fra Monica den 24. feb. 2024
Dear Lisa,Thank you for leaving us a 10! It is much appreciated by the whole team! We look forward to welcoming you again soon! Kind Regards

8/10 Udmærket

Elizabeth

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Quirky hotel in the heart of the city, so superbly situated. Staff were really friendly and helpful.
Overnattede 1 nat i februar 2024
Svar fra Monica den 24. feb. 2024
Dear Elizabeth,Thank you for taking the time to review your stay with us. We are happy to hear that you loved the central location of the hotel and our friendly staff. Hopefully you will choose to stay with us again and hopefully we can earn a 5 out of 5! Kind Regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i januar 2024
Svar fra Monica den 24. feb. 2024
Dear Guest,Thank you for leaving us a 10! We are so glad that you enjoyed your stay and hope to welcome you back one day soon! Kind Regards,

8/10 Udmærket

Jorge

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved the quirky nature of the hotel. The age of the property meant there was a distinct slope to the floors- but for one night it was fine. Strange to have to walk across a rooftop to get to the bedrooms - another quirk. Canterbury is a lovely city and we certainly would come again. We recommend The Foundry as a place to have a drink and also The Cooks Tale for a modern twist on Indian food.
Overnattede 1 nat i januar 2024
Svar fra Monica den 24. feb. 2024
Dear Jorge,Thank you for taking the time to review your recent stay with us. We are so pleased to read that you appreciated the building which dates back to 1438! Canterbury has a lot to offer, it is a lovely city and we look forward to welcome you again at the Cathedral Gate Hotel. Kind Regards,

10/10 Fremragende

Anita

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Banging breakfast, superb location if you don’t mind the walk from outside the city walls.
Overnattede 1 nat i januar 2024
Svar fra Monica den 24. feb. 2024
Dear Anita,Thank you so much for your lovely review! So pleased that you enjoyed your stay and appreciated the breakfast.The hotel is located adjacent to the entrance to the Cathedral and all the attractions are within easy walking distance.We hope to welcome you again in the near future!Kind Regards,

10/10 Fremragende

Debra

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were friendly and helpful.
Overnattede 1 nat i januar 2024
Svar fra Monica den 24. feb. 2024
Dear Debra,Thank you for for taking the time to review your stay with us.It is a pleasure to read that you found the staff friendly and helpful! We hope to see you again in the near future.Kind Regards,

10/10 Fremragende

Ian

Synes godt om: Faciliteter
Comfortable clean rooms in a very central location. One room overlooking the cathedral was quite small but nevertheless good value for money. The larger room was also warm, comfortable and clean. Staff were friendly and Continental breakfast was set us up for the day. We would certainly return.
Overnattede 2 nætter i januar 2024
Svar fra Monica den 24. feb. 2024
Dear Ian,Thank you so much for leaving such a positive review. We are so pleased to read that you appreciated the central location, the breakfast and our lovely staff. We hope to see you again soon.Kind Regards,

8/10 Udmærket

Janice

Charming and unique stay in centuries old building. Comes complete with poltergeist which we did not see. Right next to Canterbury Cathedral entrance.
Overnattede 2 nætter i december 2023

10/10 Fremragende

julie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
it was an amazing visit very friendly and knowledgeable staff my dietary requirement was not too much trouble going above and beyond we will definitely book again next year
Overnattede 1 nat i december 2023

10/10 Fremragende

Diane

Overnattede 1 nat i december 2023

10/10 Fremragende

Tim

Overnattede 1 nat i december 2023

10/10 Fremragende

Lisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023

10/10 Fremragende

CLAIRE

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023

10/10 Fremragende

KATRINA, Sherman Oaks

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Awesome in every way - rooms are historical and comfortable Staff super kind and helpful Breakfast ample both classic or continental Highly recommend
Overnattede 1 nat i november 2023

10/10 Fremragende

Steve

Overnattede 1 nat i november 2023

10/10 Fremragende

Sharon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A really lovely hotel with lots of quirkiness! The staff are fantastic! Really friendly and full of advice!
Overnattede 1 nat i november 2023

10/10 Fremragende

Erin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely lovely and unique. Everyone who worked there was helpful and kind. Would highly recommend.
Overnattede 1 nat i november 2023

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A wonderful stay in a hotel built in the 1400s
This is one of the most unique places I have ever stayed. Certainly one of the oldest hotels I’ve ever had the pleasure of staying in. Wonderfully quirky, centuries-old, neatly appointed and looking out over a wonderful city square and shops on a cobblestone street. Built into the gate of the magnificent Canterbury Cathedral. We were fortunate enough to have a room that looked directly out over the cathedral itself. Staff was wonderful and accommodating. Monica in particular was a pleasure and was extremely cheerful and conversational. Breakfast looking out over the square was quite nice. Highly recommended!
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Paul

Overnattede 2 nætter i oktober 2023
Svar fra Monica den 17. nov. 2023
Dear Paul,Thank you for your perfect review score! We hope you choose to stay with us again soon!With Compliments,

10/10 Fremragende

Jeff

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Centre of Canterbury in comfort
Lovely stay right in the middle of Canterbury. Difficult to find but everybody in the Hotel were excellent. I think it was Rob who recommended some excellent restaurants for evening meals. Breakfast was lovely - we had the full English, rooms very clean and well presented.
Overnattede 2 nætter i oktober 2023
Svar fra Monica den 17. nov. 2023
Dear Jeff,Thank you for taking the time to leave such a wonderful review of your stay with us. It is really appreciated by all the team. We hope to welcome you back to the hotel in the near future. With Compliments,

8/10 Udmærket

William

Overnattede 1 nat i oktober 2023
Svar fra Monica den 20. okt. 2023
Dear William,Thank you for taking the time to review your stay with us and for your score.We would love to welcome you back to the hotel next time you are visiting Canterbury!With Compliments, Monica

10/10 Fremragende

Anita

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All the staff were extremely pleasant and helpful. Appreciated being served tea in the lounge while waiting for our room to be ready.
Overnattede 2 nætter i oktober 2023
Svar fra Monica den 20. okt. 2023
Dear Anita,Thank you so much for leaving such a wonderful review of your recent stay with us. We are happy to hear that you enjoyed your stay here at the hotel and loved the service provided by our dedicated team. We would love to welcome you back to the hotel in the near future.With Compliments, Monica

10/10 Fremragende

Julian

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Charming ancient and characterful property right by Canterbury Cathedral, perfect for our visit. Extremely helpful, polite and friendly staff who gave us every attention and assistance. Good Continental breakfast delivered to our room with no extra charge. Pleasant eateries and good shops very close by. Highly recommended!
Overnattede 1 nat i oktober 2023
Svar fra Monica den 20. okt. 2023
Dear Julian,Thank you for taking the time to leave such a wonderful review of your stay with us. It is a pleasure to read that you enjoyed your stay, the staff and the breakfast.The hotel dates back to 1438, it is charming and we love that you appreciated the character of the building.We hope to welcome you again in the near future!With Compliments, Monica

10/10 Fremragende

Joyce

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel very clean and breakfast very good Staff very friendly and helpful Fantastic location next to cathedral Parking extra £12 per day about 5 minutes away so ok
Overnattede 2 nætter i oktober 2023
Svar fra Indi den 8. okt. 2023
Thank you for taking the time to leave a review! We are so glad you enjoyed your stay and hope you choose to stay with us again soon

6/10 Okay

Oddbjörn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2023
Svar fra Monica den 20. okt. 2023
Dear Oddbjorn,Thank you for reviewing your stay.We are sorry to see that your score was 6/10 and we would be happy to know what we can do better!We would love to welcome you back to the hotel!With Compliments

10/10 Fremragende

Kathleen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely inn, great location
we really enjoyed the night that we stayed a Cathedral in Gate. Location is perfect if you want to do a quick visit through Canterbury. We loved the out door terrace area. Staff was super friendly. Rooms were very clean
Overnattede 1 nat i oktober 2023
Svar fra Indi den 8. okt. 2023
Thank you for taking the time to leave such a lovely review, we are so glad you enjoyed our terrace! We hope you choose to stay with us again soon

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
History inside and out
Wonderful very old funky hotel with a view of the cathedral. The room was small but perfect for the two of us. We navigated down the hallways and up the stairs to our quiet peaceful impeccable room appropriately named Tranquility. The hotel is perfectly situated next to the cathedral gate and in east walking distance to shops, punts, museums, restaurants and monuments. The owners and staff were attentive and courteous and kind.
Overnattede 4 nætter i september 2023
Svar fra Rob den 8. okt. 2023
Thank you for leaving a review of your stay with us, our staff will be pleased to hear your compliments! The hotel dates back to 1438 so definitely lots of history! We hoe to welcome you back to the hotel in the near future

4/10 Dårligt

Devorah

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Positive remarks 1 Location right next to the cathedral literally. 2 Partial view of cathedral from some rooms. 3 Very good water pressure in shower. Negative 1 The carpets throughout (including the our room room) were shabby and stained. The parking is a far way off. The town’s main area is a closed street, open to pedestrians, however, hotel guests could drive up /out for luggage transfer (only 5 min). Unfortunately when we left they were working on the entrance rd and were unable drive up, therefore had to walk the luggage back to the car. 2 We got locked in the hotel one night. Each guest gets a key to open/ close the main door to the hotel, however, if the lock is turned too far over it locks in and someone from outside has to then unlock the door with a key. The lock then has to be reset by staff to ensure no one gets locked in the building.*****Fire hazard 3 The windows in our room were broken and could not close. We had big black flies coming and going throughout our stay. I only realized the last day when we were leaving that the window has a gap at the top and that’s why we had flies. 4 The wall near this window had the paint completely cracking and was separated from the wall due to water damage probably sustained over a period of time from this window being broken and not repaired. 5 The bed had a slated wood frame with a cheap mattress that left us aching after only 1 night. I would stay somewhere else.
Overnattede 2 nætter i september 2023

10/10 Fremragende

Eric

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023
Svar fra Monica den 20. okt. 2023
Dear Eric,Thank you for your wonderful review score! We hope you choose to stay with us again soon!With Compliments,

6/10 Okay

anthony

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel, but try to get a room at the back. It's a noisy street, especially if it's hot and you want the window open
Overnattede 1 nat i september 2023
Svar fra Monica den 20. okt. 2023
Dear Anthony,Thank you for reviewing your most recent stay with us.We are very pleased to hear that you liked our hotel and we are sorry to hear that it was noisy during your stay, this is because we are central. However, we offer quite rooms at the back and we would be happy to accommodate you in one of this rooms next time you are retuning to Canterbury!With Compliments,

6/10 Okay

Pierre

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Cet édifice doit dater d’avant avant JC. Tout est croche et difficile à marcher. Aucun air climatisé
Overnattede 1 nat i september 2023
Svar fra Monica den 20. okt. 2023
Dear Pierre,Thank you for posting a review of your recent stay with us. The hotel dates back to 1438 and it is older than the Christchurch Gate, so yes it will not appeal to guests who prefer more modern buildings. The hotel does have lots of stairs, beams, very few right angles and no air conditioning. To us and most of our guests this is part of its charm!With Compliments,

10/10 Fremragende

Kevin

Overnattede 1 nat i september 2023
Svar fra Monica den 20. okt. 2023
Dear Kevin,Thank you for leaving us a top review score. We are so glad that you enjoyed your stay and we hope to see you again in the near future. With Compliments