Spahoteller i Cala Bona

"Hotellet er under ombygning, og end ikke færdiggjort. Der var håndværkere overalt, og flere funktionaliteter ikke eksisterende, fordi de endnu ikke var etableret. Fx lys på badeværelser, kloarkforbindelser, børneklub, internet mv. træningscenteret var dybt kritisabelt. Poolen var meget beskidt alle dage, og blev ikke renset. Et træ væltede ned over poolområdet, hvor folk lå. Heldigvis kom ingen til skade. Fin mad i morgenmadsresturanten. Desværre er der dog ikke en eneste spritdispenser/håndskrift tilgængelig på hele hotellet, hvilket øger risikoen for maveinfektioner. Når hotellet er færdigbygget bliver det sikkert rigtig fint. "

"The service in the reception was very good. Breakfast buffet was also really nice (even if some guests should not be allowed if they don't have a minimum of hygiene when it comes to food handling!) The condition of the room was terrible. Water dripping from the ceiling above the toilet (= drips in the head or on the legs depending on how you sit on the toilet!) Reception handled it immediately though, and water stopped. However, the handyman forgot to clean up after him/herself meaning we had a dirty bathroom afterwards. The door to the balcony was almost impossible to open/ close. Everything was worn out, and the floor seemed greasy. The shower was not intuitive to use. Very noisy - we could here the guests next door loud and clear when we were both in the bathroom, and all kinds of noise from the outside during the night."

"Wonderful resort. Loved the free fitness classes. Extremely comfortable room. Good (but expensive) restaurants. There are only 3 (available ones - the fourth was fully booked the entire week) so we felt like we ran out of eating options in the end. But room, pool etc was amazing. "

"God resort. Der er en gammel og ny del. Vi boede i den gamle del, det var udemærket, da det lå væk fra larmen fra underholdningen. Der var også en god børnepool i det område (ialt 4 pools). Den gamle del er midt slidt, men ikke noget der generer og der er rent og pænt. "

"We recently stayed at Protur Sa Coma in a town that epitomizes the mass tourism experience — from sunbeds reserved with towels early in the morning, to identical kiosks lining the streets. Our experience, unfortunately, left much to be desired. We booked a double room, expecting two separate rooms as shown in one of the pictures online, but were given a single room instead. This was particularly challenging as we were traveling with small children and were not allowed to bring any food into the room, which made snacking difficult. Upon check-in, the staff failed to provide us with the necessary bracelets for our all-inclusive package. This oversight led to us paying for drinks out-of-pocket, which the hotel refused to refund. Moreover, the all-inclusive package was underwhelming, offering little more than the three main meals, with no additional food options available throughout the day. The children’s pool was not heated, which was a problem for my son who couldn’t enjoy it during the first few days of our stay due to the cold water, until the weather finally warmed up. Overall, our stay was frustrating and did not meet our expectations for comfort and convenience, especially for a family trip. I hope the hotel takes feedback seriously and improves these aspects for future guests. This review clearly outlines your grievances while maintaining a professional tone."