Terrasse/gårdhave

Anmeldelser af Thon Hotel Bristol Stephanie

4 out of 5
Thon Hotel Bristol Stephanie
Avenue Louise 91-93, Brussels

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 701 af i alt 1012 anmeldelser" "
Bedømmelse på 8 − Udmærket. 261 af i alt 1012 anmeldelser" "
Bedømmelse på 6 − Okay. 38 af i alt 1012 anmeldelser" "
Bedømmelse på 4 − Dårligt. 8 af i alt 1012 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 1012 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

9,0/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Amanda

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Jeremy Hillegeer, General Manager den 28. dec. 2023
Beste Amanda,Hartelijk bedankt voor uw fijne review.Wij vinden het fantastisch te lezen dat u genoten heeft van uw verblijf in ons hotel.We hopen u dan ook nog eens te mogen verwelkomen!Jeremy Hillegeer, General Manager

10/10 Fremragende

Ane Sofie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2023
Svar fra Jeremy Hillegeer, General Manager den 9. maj 2023
Kære Sofie.Tusinde tak for din fine anmeldelse af dit ophold på Thon Hotel Bristol Stephanie.Det glæder os stort at du havde et meget behageligt ophold, og at du kunne lide hotellet.Det vil naturligvis altid glæde os at byde dig velkommen tilbage en anden gang.Jeremy Hillegeer, General Manager

6/10 Okay

Svend

Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i april 2023
Svar fra Jeremy Hillegeer, General Manager den 19. apr. 2023
Kære Svend.Vi takker mange gange for anmeldelsen af dit ophold.Vi beklager hvis dit indtryk af hotellet ikke levede op til dine forventninger, vi mener selv vi gør vores bedste for at imødekomme vores gæsters individuelle behov og leve op til vores stjerner. Vi er positivt på din anmeldelse og takker for din feedback.Det vil altid være os en stor glæde at se dig igen her på Thon Hotel Bristol StephanieJeremy Hillegeer, General Manager

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel, boede der for 4. gang. Kan anbefales
Overnattede 3 nætter i december 2022
Svar fra Jeremy Hillegeer, General Manager den 14. dec. 2022
Kære gæst.Mange tak for din anmeldelse af endnu et ophold på Thon Hotel Bristol Stephanie.Vi er ovenud glade for at høre, at du nød dit fjerde ophold her på Thon Hotel Bristol Stephanie og at servicen var tilfredsstillende.Vi ser frem til at velkomme dig tilbage næste gang du besøger .Jeremy Hillegeer, General Manager

10/10 Fremragende

Antony

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Anbefalelsesværdig hotel
Et dejligt hotel, med venlige, hjælpsomme og informativ ansatte. Beliggenhed var en hit med dejlige ture gennem dele af Bruxelles man ikke altid får sete.
Overnattede 4 nætter i juli 2022
Svar fra Jeremy Hillegeer, General Manager den 31. jul. 2022
Kære Antony. Tusinde tak for din fine anmeldelse af jeres ophold på Thon Hotel Bristol Stephanie. Det glæder os at du valgte at booke jeres ophold hos netop os, og vi er glade for du havde et tilfredsstillende ophold, kunne lide vores lokation, men især kommentaren om vores meget service minded personale er vi stolte af, og den ros skabte stor glæde hos personalet. Vi håber altid på, at byde jer velkommen igen. Jeremy Hillegeer, General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel i Bruxelles
Dejligt hotel centralt placeret. Servicemindede medarbejdere. Den fine opgradering gjorde ikke opholdet ringere…
Overnattede 4 nætter i juli 2022
Svar fra Jeremy Hillegeer, General Manager den 30. jul. 2022
Kære gæst. Tak for de pæne ord om dit ophold hos Thon Hotel Bristol Stephanie. Det glæder os at læse din positive anmeldelse af vores hotel. Vi er glade for, at du satte pris på vores hotel og værelses opgraderingen, samt at vi har en gode centrale beliggenhed i . Det er altid en fornøjelse, når gæsterne er glade for at besøge os! Vi kan kun sige, at vi glæder os til at sige "velkommen tilbage", næste gang du tjekker ind. Jeremy Hillegeer, General Manager

6/10 Okay

Usman

Overnattede 1 nat i juli 2022
Svar fra Jeremy Hillegeer, General Manager den 15. jul. 2022
Dear Usman, Thank you for your rating. We're sorry your experience hasn't been fully satisfying. However, we would be interested in knowing how we could have improved on your time with us. We hope to have the pleasure of seeing you again in the future. Kind regards, Jeremy Hillegeer, General Manager

10/10 Fremragende

Bjarne L.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel
Dejligt ophold i den centrale del af byen med nem adgang til centrum og banegårde. Hotellet har alt hvad der kan bydes på af et 4 stjenet hotel. God service, dygtigt personale og super god restaurant.
Overnattede 3 nætter i juni 2022
Svar fra Jeremy Hillegeer, General Manager den 14. jun. 2022
Kære Bjarne. Mange tak for du gav dig tid til at anmelde dit ophold på Thon Hotel Bristol Stephanie. Vi er glade for at høre, at du nød dit ophold her på Thon Hotel Bristol Stephanie og at servicen var tilfredsstillende. Det vil altid være en fornøjelse at byde dig velkommen igen. Jeremy Hillegeer, General Manager

10/10 Fremragende

Esben

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Glimrende beliggenhed, behagelig betjening, god morgenmad
Overnattede 2 nætter i maj 2022
Svar fra Jeremy Hillegeer, General Manager den 14. jun. 2022
Kære Esben. Vi siger mange tak for anmeldelsen af dit ophold på Thon Hotel Bristol Stephanie. Vi er meget glade for at du havde en fuldt ud tilfredsstillende oplevelse hos os, og at du fandt vores beliggenhed, betjening og morgenmad rigtig god. Håber at modtage dig igen og at få lov til at sørge for endnu et fantastisk ophold. Jeremy Hillegeer, General Manager

10/10 Fremragende

Andreas

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2022
Svar fra Jeremy Hillegeer, General Manager den 3. maj 2022
Dear Andreas, Thanks for taking the time to send us a great rating. We are glad your stay was perfect. Again, thank you very much. We hope to welcome you back for a return visit, Best regards, Jeremy Hillegeer, General Manager

10/10 Fremragende

Bo

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i april 2022
Svar fra Jeremy Hillegeer, General Manager den 18. apr. 2022
Dear Bo, We would like to thank you for your rating so highly your recent stay. We are glad your stay was perfect. Again, thank you very much. We hope to welcome you back for a return visit, Best regards, Jeremy Hillegeer, General Manager

10/10 Fremragende

Svend

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ferie i Ixelles
Centralt beliggende hotel. Dejligt store værelser. Flinkt og serviceminded personale
Overnattede 4 nætter i april 2022
Svar fra Jeremy Hillegeer, General Manager den 15. apr. 2022
Kære Svend. Mange tak for din positive anmeldelse af dit ophold på Thon Hotel Bristol Stephaniee. Mange tak for din venlige og positive anmeldelse af Thon Hotel Bristol Stephanie! Det er dejligt høre, at du satte pris på væres centrale beliggenhed i hjertet af , og personalet vil være glade for din ros af deres venlige service. Vi håber du Kigger forbi os igen, næste gang du er i Jeremy Hillegeer, General Manager

10/10 Fremragende

Ane Sofie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2022
Svar fra Jeremy Hillegeer, General Manager den 4. apr. 2022
Dear Ane Sofie, Many thanks for this high rating. We are glad your stay was perfect. Again, thank you very much. We hope to welcome you back for a return visit, Best regards, Jeremy Hillegeer, General Manager

10/10 Fremragende

Ane Sofie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i marts 2022
Svar fra Jeremy Hillegeer, General Manager den 29. mar. 2022
Dear Sofie, This is a great rating. Thank you! We are happy we were able to cater to all your needs. Thank you again. We hope to have the pleasure of seeing you again in the future. Kind regards, Jeremy Hillegeer, General Manager

8/10 Udmærket

Dodi

Overnattede 2 nætter i januar 2022
Svar fra Jeremy Hillegeer, General Manager den 25. jan. 2022
Dear Guest Thanks for sending us your rating. We are glad your stay was enjoyable. We would certainly like to learn more about that in a private message. We look forward to the pleasure of seeing you again in the future. Kind regards, Jeremy Hillegeer, General Manager

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejlig atmosfære på hotellet og meget søde og serviceminded personale. Meget god morgenmad
Overnattede 1 nat i november 2021
Svar fra Jeremy Hillegeer, General Manager den 9. nov. 2021
Kære Gæst. Tusinde tak for din positive anmeldelse af dit ophold på Thon Hotel Bristol Stephanie. Vi er rigtig glade for at høre, at du nød dit ophold hos os på vores hotel, samt at du kommenterer vores dejlige atmosfære, gode morgenmad og ikke mindst vores søde og seviceminded personale, det gør os stolte at modtage sådanne anmeldelser, og vi takker for ordene og topkaraktererne over hele linjen. Vi håber du fik samlet gode oplevelser sammen under dit ophold. Det vil altid være en stor fornøjelse at få lov at byde dig velkommen tilbage på hotellet. Jeremy Hillegeer, General Manager

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel in Ixelles
Nice hotel with a very friendly end helpful staff. Everything was okay.
Overnattede 4 nætter i juli 2021
Svar fra Jeremy Hillegeer, General Manager den 23. jul. 2021
Dear Guest, Thank you for your kind review. We are delighted that we were able to meet your expectations. Our team works hard to ensure that every guest has the very best experience and your positive feedback inspires us to continue with our efforts. We look forward to welcoming you back in the future. Kind regards, Jeremy Hillegeer, General Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2020
Svar fra Jeremy Hillegeer, General Manager den 10. jul. 2020
Dear Guest, We are grateful for this kind rating of your recent stay. We are glad your stay was enjoyable. We would certainly like to learn more about that in a private message. We look forward to the pleasure of seeing you again in the future. Kind regards, Jeremy Hillegeer, General Manager

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring
Overnattede 1 nat i december 2019

8/10 Udmærket

Lise

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Utrolig hyggeligt hotel, men meget larm fra vejen
Overnattede 2 nætter i oktober 2019
Svar fra Jeremy Hillegeer, General Manager den 27. okt. 2019
Kære Lise. Tak fordi du tog dig tiden til at dele jeres oplevelse, fra Thon Hotel Bristol Stephanie. Det glæder os at du havde et fint ophold, og at du syntes hotellet var hyggeligt. De værelser der ligger ud til gaden, har lydsikre termoruder og vægge. Skulle du fortsat føle dig generet, er du ltid velkommen til at tage kontakt til receptionen der vil gøre deres bedste for at løse situationen. Vi håber at kunne byde jer velkommen igen. Jeremy Hillegeer, General Manager

8/10 Udmærket

Dorthe, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Den bedste morgenmad En del af hotellet var en byggeplads da vi var der - det gav lidt udfordringer med elevator m.m. men generelt et super dejligt hotel med venligt personale
Overnattede 2 nætter i juli 2019
Svar fra Jeremy Hillegeer, General Manager den 15. dec. 2019
Kære Dorthe. Tak fordi du tog dig tiden til at dele jeres oplevelse, fra Thon Hotel Bristol Stephanie. Vi er meget glade for at vide i syntes at morgenmaden var helt i top! Vi gør meget ud af at have et bredt udvalg, så alle har masser af valgmuligheder -også allergikere. Vi gør hvad vi kan for at reducere byggeriet, og glæder os over i fandt personalet venligt og imødekommende. Vi håber at kunne byde jer velkommen igen. Jeremy Hillegeer, General Manager

8/10 Udmærket

tina spange

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super dejligt hotel. Og lækker morgenmad.
Overnattede 3 nætter i juli 2019
Svar fra Jeremy Hillegeer, General Manager den 15. dec. 2019
Kære Tina. Vi takker dig mange gange for at du valgte at booke på Thon Hotel Bristol Stephanie, og for du har givet dig tid til at anmelde dit ophold hos os. Det er dejligt at læse du havde et godt og dejligt ophold, og at du nød vores morgenmad. Vi håber altid på at kunne byde dig velkommen tilbage, næste gang du besøger Bruxelles. Jeremy Hillegeer, General Manager

10/10 Fremragende

Mads

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt placeret i Brussels
En familietur i Brussels. Med lidt shopping, rundtur ved EU og en tur til Grand Place hvor der var Kaatsen. Altsammen i gå afstand
Overnattede 2 nætter i juli 2019
Svar fra Jeremy Hillegeer, General Manager den 15. dec. 2019
Kære Mads. Vi takker dig mange gange for at du valgte at booke på Thon Hotel Bristol Stephanie, og for du har givet dig tid til at anmelde dit ophold hos os. Det er dejligt at vide I havde et godt ophold, og I havde glæde af hotellets fine placering med alt indenfor gåafstand. Vi håber altid på at kunne byde Jer velkommen tilbage, næste gang I besøger Bruxelles. Jeremy Hillegeer, General Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring
Overnattede 5 nætter i maj 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice stay - Great value for money!
Stayed for a weekend with a group of friends. Very high value for money. The breakfast was very nice. Perfect location for shopping and in walking distance to good restaurants at Place du Châtelain.
Overnattede 2 nætter i april 2019
Svar fra Jeremy Hillegeer, General Manager den 9. apr. 2019
Dear guest, A thousand thanks for this review on Thon Hotel Bristol Stephanie. Thanks for mentioning our great location on the lovely Avenue Louise, Brussels' most fashionable shopping street. Our entire team is delighted that you and your friends had such a pleasant stay with us. We appreciate your acknowledgement of our high standards and quality of service. Thank you also for letting us know that you enjoyed our hearty breakfast buffet. We all hope that we can see you again soon. Many thanks, Jeremy Hillegeer, General Manager

10/10 Fremragende

Robbie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic staff fantastic food highly recommend
Overnattede 4 nætter i maj 2024

8/10 Udmærket

Julian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Pleasant hotel but bathroom style and finishes were a little dated (shower leaked onto bathroom floor). Not sure if it really deserves it’s number 1 rating though there was nothing wrong and it was a reasonable price.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Peter

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great sized rooms and really appreciated the room upgrade. The room was a bit dark and the shower seemed to leak but other than that it was really good.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Maria

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really enjoyed my stay at the Thon Hotel! Front desk was very helpful and rooms are quite spacious. The hotel is located in a type of "design district" with walkable access to all the luxury stores but also quite close to La Grande Place square (20-25 minute walk). I would definitely recommend this hotel.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Jolanda

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Prettig verblijf voor city trip
Overnattede 1 nat i maj 2024
Svar fra Wesley Langerak, General Manager den 23. maj 2024
Beste Jolanda,Hartelijk bedankt voor uw review.Wij lezen met plezier dat ons hotel heeft kunnen bijdragen aan een fijne city trip en dat alles geheel naar wens was.Een volgende keer staan we met plezier weer voor u klaar.Vriendelijke groet,Wesley Langerak, General Manager

10/10 Fremragende

Antonio, San Diego

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Wesley Langerak, Directeur général den 23. maj 2024
Cher Antonio,Nous sommes ravis d'apprendre que notre hôtel a répondu à toutes vos attentes.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,Wesley Langerak, Directeur général

10/10 Fremragende

Brian

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great desk staff. Room featured a large furnished private terrace with fabulous views. Extraordinary. Really small elevators.
Overnattede 3 nætter i maj 2024
Svar fra Wesley Langerak, General Manager den 20. maj 2024
Dear Brian,Thank you for taking the time to share your experience with us.We are delighted that you found our desk staff to be great and that you enjoyed the large furnished private terrace with its fabulous views. These aspects of our hotel are indeed among the highlights we are proud to offer.We regret that you found our elevators to be on the smaller side. Rest assured, their size is designed to ensure efficient maintenance and safety within the building structure.We hope to welcome you back in the future for another extraordinary stay at Thon Hotel Bristol Stephanie.Warm regards,Wesley Langerak, General Manager

8/10 Udmærket

ana lilia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Se encuentra bien ubicado, es un hotel viejo pero se encuentra conservado Debería haber más limpieza adentro del hotel y en la entrada
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Martin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great value hotel
Overnattede 1 nat i april 2024
Svar fra Wesley Langerak, General Manager den 18. maj 2024
Dear Martin,Thank you for your positive review, we appreciate it.We are pleased that we were able to meet your expectations.It would be a pleasure to have you return in the future. Best regards,Wesley Langerak, General Manager

8/10 Udmærket

Arash, sammamish

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
we had some room type and AC noise issue but i give it 4 , defiantly not a 5 star hotel
Overnattede 3 nætter i maj 2024
Svar fra Wesley Langerak, General Manager den 18. maj 2024
Dear Arash,Thank you for sharing your point of view.We are delighted to hear that you found our rooms impeccably clean and were pleased with the overall condition of the hotel, as well as the service and room amenities. These are areas we pride ourselves on and continuously strive to maintain to the highest standards.We regret to hear about the issues you faced. Our team is dedicated to ensuring our guests have a comfortable stay, and we apologize for any inconvenience these aspects may have caused. We are constantly reviewing guest feedback to enhance our accommodations and services. It is reassuring to know that despite these concerns you had a pleasant stay.We aim to deliver exceptional quality and comfort that our guests expect and deserve.We hope to welcome you back. Best wishes,Wesley Langerak, General Manager

10/10 Fremragende

Ben

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Wesley Langerak, General Manager den 15. maj 2024
Beste Ben,Bedankt voor uw enthousiaste beoordeling.Het verheugt ons dat u tevreden was over onder andere de netheid van uw kamer en dat uw verblijf bij ons naar wens was.We hopen u in de toekomst opnieuw te mogen verwelkomen en wensen u een fijne dag toe. Met vriendelijke groet,Wesley Langerak, General Manager

6/10 Okay

Joshua

Rejste i en gruppe
Synes godt om: Rengøring
Check in said 2pm but room wasn’t ready until 5pm. Bag was lost in the bag drop but was eventually found. The bag was moved to a different room. There was no bin in the main room either only a bin in the bathroom. Apart from that bed was very comfy and spacious room. And good location
Overnattede 3 nætter i maj 2024
Svar fra Wesley Langerak, General Manager den 18. maj 2024
Dear Joshua,Thank you for taking the time to share your opinion with us regarding your stay.We are delighted to hear that you found the comfort and spaciousness of our beds to your satisfaction, and that our convenient location met your expectations, ensuring a positive aspect to your stay.We strive to ensure every guest's arrival is smooth and seamless, and we apologize for any inconvenience caused. Additionally, we are addressing the absence of a bin in the main room, as our aim is to always provide a stay that is both comfortable and convenient for our guests. Rest assured, we have taken your comments into account in order to enhance our guest experience.It is gratifying to learn that you appreciated the overall comfort and generous size of our rooms. This is a testament to the high standards we aspire to maintain at Thon Hotel Bristol Stephanie.We hope to welcome you back. Best wishes,Wesley Langerak, General Manager

10/10 Fremragende

Adrian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location. Easy transportation. The rooms are large and roomy, something very unexpected at a city hotel.
Overnattede 3 nætter i maj 2024
Svar fra Wesley Langerak, General Manager den 13. maj 2024
Dear Adrian,We thank you for this kind review.We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations.We will be sure to let our team members know how much of an impact they made on your experience.We would love to welcome you back on another occasion. Kind regards,Wesley Langerak, General Manager

10/10 Fremragende

Juan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excelente atención. Muy recomendable.
Overnattede 3 nætter i maj 2024
Svar fra Wesley Langerak, Director general den 7. maj 2024
Estimado Juan,Comentarios de este tipo nos animan a seguir adelante y mejorar día a día.Es con gran satisfacción que le agradecemos su reseña en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Quedamos a la espera de su pronto regreso. Un cordial saludo,Wesley Langerak, Director general

10/10 Fremragende

Kristin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Yuko

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My husband and I stayed at the hotel for 2 nights and it was lovely. The room was spacious, quiet and comfortable.The location of the hotel is also good. While we were in Brussels, we took a local train to Braine L'Alleud station to visit Waterloo battlefield/Lion's Mound. The museum was excellent and climbing 225 steps was worth the trouble. I will recommend the hotel.
Overnattede 2 nætter i april 2024
Svar fra Wesley Langerak, General Manager den 5. maj 2024
Dear Yuko,Thank you for such a positive review of your stay.Your commendation on the spaciousness and tranquility of our rooms brings us great joy, as we continuously strive to offer a serene and ample environment for our guests. It is heartening to learn that the comfort we provide met your expectations.The prime location of Thon Hotel Bristol Stephanie is indeed one of our highlights, and we are glad it contributed positively to your experience in Brussels. While the local train access and your ventures to historical sites like Waterloo battlefield are not directly associated with our services, we are pleased they formed an enriching part of your journey.Acknowledging your satisfaction with the cleanliness and condition of our establishment is immensely rewarding for us, and we take pride in upholding high standards. The positive remarks on our service and room amenities resonate with our commitment to excellence, and we are grateful for your recognition. Rest assured that our team is dedicated to delivering an exceptional experience to each guest, and your review serves as a wonderful affirmation of their efforts.We look forward to welcoming you back for another excellent experience.Kind regards,Wesley Langerak, General Manager

10/10 Fremragende

Rhea

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My flight got in much earlier than the check-in time but they were able to find me an upgraded room within 15 minutes. Location is 5 minute walk from the metro and tram. Rooms were clean and quiet, staff was very friendly and helpful.
Overnattede 2 nætter i april 2024
Svar fra Wesley Langerak, General Manager den 5. maj 2024
Dear Rhea,Thank you for sharing this lovely review.It is gratifying to know that our efforts to accommodate an early check-in enhanced your experience with us. Our central location is indeed a prime spot for easy access to transportation and the delights of the city, and we are thrilled to hear that it served you well.Your remarks about the cleanliness of our rooms and the condition of the hotel are much appreciated. We pride ourselves on maintaining the highest standards of service and hospitality, and it is always encouraging to hear when our guests notice these details.Our staff will be especially pleased to learn that their friendliness and helpfulness made a positive impact on your stay. At Thon Hotel Bristol Stephanie, we are committed to providing a welcoming and enjoyable environment, and we are glad this was reflected during your visit.We look forward to welcoming you back for another excellent experience! Kind regards,Wesley Langerak, General Manager

10/10 Fremragende

Edward, Wrightsville Beach

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had an overnight in Brussels after a river cruise and stayed at this hotel. Everyone was courteous & helpful, nice big rooms, clean & centrally located to shopping & dining. Also a great bar & restaurant on site. I highly recommend.
Overnattede 1 nat i april 2024
Svar fra Wesley Langerak, General Manager den 1. maj 2024
Dear Edward,Thank you for sharing your kind review.Your recognition of our courteous and attentive team is greatly appreciated and reflects our commitment to providing memorable experiences. We're glad also to hear that our spacious rooms contributed to your comfort, and that our cleanliness met your expectations.Furthermore, the central location of Thon Hotel Bristol Stephanie, along with the inviting ambiance of our bar and restaurant, are aspects we are very proud of, and it is heartening to know they enhanced your visit. Your high recommendation is the best compliment we can receive.It would be our pleasure to host you once more on your next visit to Brussels.Warm regards,Wesley Langerak, General Manager

10/10 Fremragende

Renee, Los Angeles

Overnattede 2 nætter i april 2024
Svar fra Wesley Langerak, Directeur général den 13. maj 2024
Chère Renée,Mille mercis à vous pour ce retour positif.Nous sommes très heureux que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous revoir parmi nous pour un autre moment de qualité,Wesley Langerak, Directeur général

10/10 Fremragende

yuko

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
トラムの駅も近く、メトロも近く、とても清潔で広くて素敵なお部屋でした。 ベットも寝心地良く、温かいお湯を溜めたバスタブは、疲れた足を回復させてくれました。 チェックイン前でしたが、観光の為に荷物を預かってもらえました。フロントの方は、皆さん紳士でした。 とてもお勧めしたいホテルです。
Overnattede 1 nat i april 2024
Svar fra Wesley Langerak, General Manager den 17. apr. 2024
Yuko様。この度は、Thon Hotel Bristol Stephanieにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。トラムとメトロの駅から近い当ホテルの立地や、清潔で広いお部屋に喜ご満足いただけた様で、何よりです。また、バスタブで足の疲れをとっていただき、ベットでゆっくりお休みいただけたとお伺いし、私どもも嬉しく思っています。 チェックイン前の荷物の預かりやフロントの対応にも喜んでいただけた様で、お褒めの言葉をいただき、ありがとうございます。またのお越しをお待ちしております。Wesley Langerak, General Manager

8/10 Udmærket

Yun Chuan

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
We arrived on a day where the systems were being upgraded, and a few issues with our room, but the staff worked their hardest to sort it out. Pros: - The staff were excellent. Some might be a little inexperienced and had to go up the chain, but the willingness to help was definitely there, especially on a day when systems were being upgraded and everyone was stressed. - Location was decent. 5 mins walk to the metro, walkable to the old town as well as food and shops. Quiet in the evenings. Cons: - The hotel room was stifling HOT as air conditioning wasn't on yet this time of year. With the huge windows, the temperature was like a sauna at times. Might be better in later part of year when aircon is turned on. - The initial room we were put in was a little weird. There was ciggerette smells in the room, the kettle had soap in it. - Room condition was a little dated. Shower kept leaking water out into the main area.
Overnattede 2 nætter i april 2024
Svar fra Wesley Langerak, General Manager den 17. apr. 2024
Dear Yun,Thank you for taking the time to share your review.We are heartened to learn that our staff's commitment to service excellence shone through, even during our system upgrade. Your commendation of their hard work is truly appreciated.We regret to hear about the discomfort caused by the room temperature and apologize for any inconvenience. Our air-conditioning system is operational during the warm months, and we offer alternative solutions outside of this period. We are also concerned about the odour you mention, and the condition of the shower. Our team is dedicated to ensuring a pleasant stay, and we will certainly reflect on your remarks to improve our guest experience. As for the room condition, we are continuously investing in updates to our amenities and decor to offer a refreshed environment.It is pleasing to note that you found our location to be convenient and were satisfied with the overall cleanliness and amenities provided in your room. We are proud to offer a range of room types to cater to our guests' needs, and we are always on hand to ensure a comfortable and enjoyable stay.We hope to welcome you back. Best wishes,Wesley Langerak, General Manager

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Wesley Langerak, General Manager den 15. apr. 2024
Dear Guest,We are thrilled to read such a glowing review of your recent stay with us.It is rewarding to know that the cleanliness of our rooms met your expectations and contributed to a comfortable stay. Our team works diligently to maintain our hotel in top condition, and your acknowledgment serves as a wonderful affirmation of their efforts. Additionally, we are proud that our service impressed you; our staff is dedicated to providing a welcoming and attentive experience for every guest.We would be delighted to welcome you back to Thon Hotel Bristol Stephanie for another impeccable experience.Warm regards,Wesley Langerak, General Manager

10/10 Fremragende

ROGER, New York

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good value and well situated in a vibrant area for restaurants and shopping .
Overnattede 2 nætter i april 2024
Svar fra Wesley Langerak, General Manager den 15. apr. 2024
Dear Roger,Thank you for this positive review.We are thrilled to hear that you found great value during your stay and appreciated our prime location for dining and shopping. It's also wonderful to know that the cleanliness of our rooms, the condition of our hotel, the service provided by our team, and the amenities offered met your expectations. Our staff takes great pride in ensuring a memorable experience for our guests, and your positive review affirms their hard work.It would be a pleasure to have you return in the future. Best regards,Wesley Langerak, General Manager

10/10 Fremragende

Kelly Michelle

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great property. Awesome location and great staff!
Overnattede 4 nætter i april 2024
Svar fra Wesley Langerak, General Manager den 15. apr. 2024
Dear Kelly,Please accept our thanks for your kind review regarding your stay.We are thrilled to hear that you found our property to your satisfaction and appreciated our prime location. It's wonderful to know that our staff made a great impression and that the cleanliness and condition of the hotel met your expectations.We look forward to welcoming you back for another excellent experience. Kind regards,Wesley Langerak, General Manager

10/10 Fremragende

Olcay

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice area, friendly service, clean and comfortable room.
Overnattede 2 nætter i april 2024
Svar fra Wesley Langerak, General Manager den 15. apr. 2024
Dear Olcay,Thank you for this kind review about your recent visit.We are thrilled to hear that you found your room clean and comfortable, reflecting our commitment to providing immaculate accommodations. It is gratifying to know that the condition of our hotel met your expectations, and that our team's service contributed positively to your stay. Additionally, we are pleased that the amenities provided in your room enhanced your experience with us.We look forward to welcoming you back for another excellent experience.Kind regards,Wesley Langerak, General Manager