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Anmeldelser af NH Brussels Grand Place Arenberg

4 out of 5
NH Brussels Grand Place Arenberg
15 Rue D Assaut, Brussels

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 286 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 453 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 176 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 61 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 25 af i alt 1001 anmeldelser" "

8,4/10

Rengøring

8,2/10

Service og personale

7,6/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

6/10 Okay

Peter

Overnattede 1 nat i december 2023
Svar fra Lorena - Front Office den 26. dec. 2023
Dear Peter,First of all, thank you for choosing NH Grand Place Arenberg for your stay in Brussels. We are sorry to hear that your experience with us did not meet your expectations, but we hope you enjoyed some of the services.On behalf of the team, we apologize for any inconvenience.Thank you very much for your feedback and we look forward to seeing you again soon in our lovely hotel to make it up to you.Kind regards

8/10 Udmærket

Eva

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2022
Svar fra Front Desk. den 24. aug. 2022
Dear Eva,Thank you so much for your review.Hoping to see you soon.Best Regards- FO

10/10 Fremragende

Per

Overnattede 1 nat i juni 2022
Svar fra Front Desk NH Arenberg Grand Place den 11. jun. 2022
Dear Per, Thank you so much for your kind review. Hoping to see you soon in Brussels. Kind Regards

8/10 Udmærket

Linnéa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Meget hårde senge, men personalet skaffede uden problemer ekstra underlag. Rent basisrum med et internet der var en smule ustabilt. Personalet er et afgjort plus. Morgenmaden var rigtigt god.
Overnattede 2 nætter i februar 2022
Svar fra Front Office den 18. feb. 2022
Dear Linnéa, thank you for taking the time to leave a comment after your stay with us. We are happy you appreciated our breakfast and the staff. We hope to welcome you again soon! Kind regards, Front Office

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice and comfy
Nice stay, clean and modern. A pity that breakfast started late when I had to go to the airport early.
Overnattede 2 nætter i september 2021
Svar fra The Quality Team den 1. okt. 2021
Dear Anonymous, Thank you for your review. We are glad to read that your stay was a success. We will address your concerns. Best regards,

8/10 Udmærket

Saad

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God oplevelse
Overnattede 1 nat i juli 2020
Svar fra The Quality Team den 15. jul. 2020
Dear Saad, Thank you for your review. We are looking to welcoming you on your next visit to Brussels.

8/10 Udmærket

Lasse

Overnattede 1 nat i januar 2020

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
Central location nearby Central station
Very central location near central station. Hotel lobby was nice and a perfect breakfast buffet. Room was a little dark and seemed a little worn out.
Overnattede 2 nætter i oktober 2018
Svar fra Ana M. - Front Office den 20. okt. 2018
Dear Sir/madame, First of all, thank you for choosing us during your stay in Brussels. We are glad to read that you enjoyed our breakfast and we would like to apologize for not meeting your expectations. We are looking forward to welcome you again. Best regards,

8/10 Udmærket

Morten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2018
Svar fra Danny Bos - Reception den 9. jun. 2018
Dear Morten, Thank you for giving us a score. We are glad to see that you score our 4 out 5. We hope that we can welcome you another time at the hotel. Kind regards, Danny Bos - Reception

10/10 Fremragende

Leif og Annemette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel med super central placering
Vi havde et rigtigt godt ophold, som også blev godt hjulpet af fantastisk godt sommervejr - morgenbuffeten så go’ og lækker ud, men vi havde besluttet os for at frekventere de mange morgenmads cafeer der er i centrum. Sød og venlig betjening med et smil, og Anna var helt super!
Overnattede 3 nætter i maj 2018
Svar fra Danny Bos - Reception den 1. jun. 2018
Dear Guest, We thank you for taking the time to share your experience of your overnight stay. Good to hear that you liked the hotel and the breakfast. Also we are glad to hear that you liked the staff. We hope that we can welcome you a next time at the hotel. With kind regards,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2017
Dear guest, Thank you for leave a review of your stay at NH Grand Place Arenberg. We hope to see you again in the future. Kind regards. Saray - Front Office

8/10 Udmærket

Marija

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2017
Dear Guest, thanks a lot for your comment. We wish we could welcome you back to NH Grand Place Arenberg during your next visit to Brussels. Kind regards. Anna - Reception

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bruxelles 4 nætter
Dejligt hotel
Overnattede 4 nætter i august 2017
Dear guest, Thank you for rating our hotel with a 4. On the hope to see you again very soon. Have a lovely week end. Athina

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice
Fin seng, ikke for lille. Stort badeværelse. Prøvede ikke morgenmaden (18 euro pr. person).

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Maria, Frederiksberg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Centralt og fint hotel
Centralt og fint hotel, med gåafstand til det meste. Lækker morgenmad, selv om den var lidt dyr.

6/10 Okay

Anna, Esbjerg

Synes godt om: Rengøring
Fint ophold, men meget dårlig parkeringskælder
Det var en fin overnatning vi havde på hotellet, tjek ind gik rimelig nemt, værelset var ok, og rent. Der er nem adgang til shopping gade, shopping center, og Grand Place. Hotellets parkeringskælder til 22 euro per dag er noget af det ringeste jeg længe har oplevet, det er meget stejlt ned i kælderen, og vores bil gik på og fik skrabt undevognen både på vej ned og op af kælderen. Der er ingen adgang direkte fra parkeringskælderen op til hotellet, så man skal gå op af vejen, hvor bilerne køre op og ned, og vi var glade for, at vi ikke skulle slæbe en helt masse bagage. Så måske kan det betale sig at finde et andet parkeringshus i nærheden, vi så i hvert fald et par stykker ikke så langt fra hotellet, og det kunne måske være værd at undersøge, hvis man er glad for sin bil, og ikke ønsker at få skrabt undervognen, og i sær hvis bilen er sænket.

6/10 Okay

tht, DK

Synes godt om: Service og personale
Central og rolig placering
10 minutters gang fra Gran Place - Morgenbuffet var rigtig god - Parkeringskælderen rigtig dårlig - Meget imødekommende personale

8/10 Udmærket

Lisbet Elming, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God beliggeenhed til prisen
God beliggenhed i lidt kedelig, men rolig gade. Tæt på Grand Place mv. Gode værelser.

10/10 Fremragende

Helle, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt beliggenhed - god service
Høfligt og hjælpsomt personale, perfekt beliggenhed i centrum. Godt moderne værelse.

10/10 Fremragende

Henrik, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beliggenhed meget centralt og sent udcheck søndag
Absolut anbefalelsesværdigt - et glimrende valg uden at være for dyrt. Beliggenheden viste sig at være meget mere central end forventet - især i forhold til gågadeområdet omkring Grand Place, men også i forhold til Central Station, der gjorde transport til og fra lufthavn nemt. Værelset var relativt stort og med udmærket skabsplads med videre. Morgenmadsbuffet varieret og med relativt stort udvalg. Søndag er der mulighed for sen udcheckning uden ekstra omkostning, der passede perfekt, da vi havde en sen flyafgang. Jeg efterspurgte ikke yderligere faciliteter, men de er der sikkert. Hvis jeg endelig skal bemærke en ting omkring værelset er det toilettets placering lige bag ved en matteret glasrude - det kan være en smule grænseoverskridende, især hvis man ikke har et tæt forhold til den man deler værelse med. TV var af ældre dato - men det fungerede udmærket, og jeg (vi) bruger kun tv på hotel til at se nyheder.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale

6/10 Okay

Torben, Danmark

Synes godt om: Service og personale
Skøn morgenmadsbuffet
Godt og billigt :-) Elendigt gratis WI-FI

4/10 Dårligt

Kathleen

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel was very dirty, and I have pictures to prove it. There was even a dead cockroach in the bathroom, clearly this room was not previously cleaned. Also, our duvet cover had some brown stuff on it, I don't even want to know what that stain was, so we had to request for a clean one. There was no vent in the bathroom, and the air conditioner doesn't work. Just overall, this hotel is dirty, and gross but the pictures on line doesn't show any of that, of course.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Kathleen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was very convenient to the Grand Place, the train station, and tours! The staff was very helpful with directions and always pleasant. Enjoyed our stay!
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Rossana

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 2 nætter i maj 2024
Svar fra Mónica Garijo-Front Office den 8. maj 2024
Dear Rossana,First of all, we would to thank you for choosing NH Grand Place Arenberg for your stay in Brussels and for taking the time to write us a comment.We would also like to thank you for giving us a rating of 5 out of 5 which means a lot to us.We are glad that you liked your stay with us and we hope to see you again if you return to Brussels.Best regards.Mónica Garijo,Front Office.

8/10 Udmærket

patrick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra The NH Grand Place Arenberg Team den 5. maj 2024
Dear Partick, Thank you for your score. Have a nice day. Warm regards, The NH Grand Place Arenberg Team

8/10 Udmærket

Michael

Synes godt om: Service og personale
The Hotel staff was very good, Brussels not so much
Overnattede 1 nat i april 2024
Svar fra Front Office Team den 25. apr. 2024
Dear Michael,First of all, we would like to thank you for choosing NH Grand Place Arenberg for your stay in Brussels and for taking the time to write us a comment.We are very happy to see that you gave us a 4 out of 5 which means a lot for us. We are also happy to know that you liked our kind team but we are sorry that you did not like Brussels.In any case, if you decide to give Brussels a second chance, know that we will be delighted to welcome you to our hotel.Best regards.Mónica Garijo.Front Office.

8/10 Udmærket

Michael

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Close to Gare Centraal but very noisy
Overnattede 1 nat i april 2024
Svar fra Front Office Team den 26. apr. 2024
First of all, we would like to thank you for choosing NH Grand Place Arenberg for your stay in Brussels and for taking the time to write us a comment.We are very happy to see that you gave us 4 out of 5, which means a lot to us.We are pleased to know that you enjoyed your stay with us and that you liked our location near the center. On the other hand, we are sorry that the noise from the street bothered you and was detrimental to your stay in our hotel.We take note of your comment for the future.We hope to see you again if you return to Brussels.Best regards.Mónica Garijo,Front Office.

10/10 Fremragende

Sara

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very close to the main train station and an easy train ride straight from the airport, so the location is ideal for travel connections. Nice place, room is small but very clean and well equipped.
Overnattede 1 nat i april 2024
Svar fra Front Office Team den 25. apr. 2024
Dear Sara,First of all, we would like to thank you for choosing NH Grand Place Arenberg and for taking the time to write us a comment that you gave us a 5 out of 5 in the rating which means a lot to us.We are also very happy that you liked your room and the location of the hotel next to the center.We hope to welcome you again if you return to Brussels.Best regards,Mónica Garijo.Front Office.

6/10 Okay

Emma

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Great location - 5 min walk to Brussels Central Station. Close to Galeries Hubert and grand place. Wolf Street food market also close by. Junior suite size was very good for 3 people. Massive bed and the extra bed also good. English tv channels BBC1&2 plus ITV1 and news. Tv is old so no Netflix function or casting abilities. Room was well insulated and could not get the air con to work which meant it was hot at night. Slept with window open and street therefore noisy. Mini refrigerator, tea, coffee in room with iron and ironing board and safe. Toilet separate to bathroom. Bathroom had no heat in it. Also no extraction so mirror steamed up very quickly. No taps in bath so had to run the shower for the bath. Shower screen has gaps so water goes all over the floor making a massive slip hazard. Shower pressure was good. Toiletries were poor quality. Hairdrier was good. Towel size average. Slippers and robes were supposed to be on the bathroom but were not provided. Had to ask. Slippers were then provided but no robes available at any point despite advertised on website. Did not get breakfast in the hotel as felt it did not represent value for for money and no discount t on breakfast for a child. We went to Arkadi cafe, Le Pain Quotidien and Lloyd Cafe all close by. There is also a carrefour market near the grand place to stock up on snacks, drinks and fruits. Cleanliness of the room was generally good but furniture stained and hotel is getting tired.
Overnattede 3 nætter i april 2024
Svar fra Front Office Team den 26. apr. 2024
Dear Emma,First of all, we would like to thank you for choosing NH Grand Place Arenberg for your stay in Brussels and for taking the time to write us a comment.We are very happy to know that you enjoyed your Junior Suite and that you liked our excellent location close to the city center.On the other hand, we are so sorry that the noise of the street disturbed your stay with us and that the bathroom did not meet your expectations.We are going to take note of your comments for the future.We hope to have the opportunity to welcome you again to our hotel if you return to Brussels.Best regards.Mónica Garijo.Front Office.

8/10 Udmærket

Eric, Fair Oaks

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location was ideal for going to Easter mass at the Cathedral. The shopping and dining options were amazing. The rooms were clean, and showers were powerful. The breakfast buffet was quite nice with many options to eat. We had a power outage during our stay, and we were not able to take showers, or baths. We climbed the staircase to and from our 5th floor rooms, this was an inconvenience and hope this doesn't happen in the future.
Overnattede 8 nætter i marts 2024
Svar fra Célina - Front Office Team den 9. apr. 2024
Dear Eric, Thank you for leaving such a nice note after your stay at NH Grand Place Arenberg. We apologize again for the inconvenience of the power outage. It was, indeed, exceptional and has been solved since. We hope to welcome you again soon so we can offer you a better experience. Kind regards

8/10 Udmærket

Gerardo Antonio Siqueff

Synes godt om: Rengøring
Overnattede 5 nætter i marts 2024
Svar fra Célina - Front Office Team den 10. apr. 2024
Dear Mr. Siqueff, Thank you for leaving such a nice review after your stay at NH Grand Place. We hope to welcome you soon to get the extra star! Kind regards

8/10 Udmærket

Arnold

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Service is good, clean, walkable to tourist spots
Overnattede 2 nætter i marts 2024
Svar fra Front Office Team den 4. apr. 2024
Dear Arnold,First of all, thank you for choosing NH Grand Place Arenberg for your stay in Brussels.We would like to thank you for taking the time to review our property, we are very happy to read that you enjoyed your stay with us and that you liked our excellent location and our service.We also thank you for your remarks; we will address them to the quality department, your comments are very important to us in order to always improve our service.We truly hope to welcome you back very soon.Best regards,Monica,Front Office

10/10 Fremragende

C.K., Maarssen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Front Office Team den 5. apr. 2024
Good morning,Thank you for choosing NH Grand Place for your stay in Brussels.We would like to thank you for taking the time to review our property, we are very happy to see that you enjoyed your stay with us.We are also happy that you gave our hotel 5/5 stars, that means a lot to us.We truly hope to welcome you back very soon.Best regards,Monica,Front Office.

4/10 Dårligt

kristen

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The room was outdated and very noisy
Overnattede 2 nætter i marts 2024
Svar fra Célina - Front Office Team den 1. apr. 2024
Dear Kristen, Thank you for taking the time to give us your feedback on your stay at NH Grand Place. We're sorry we couldn't meet your expectations but we hope to welcome you again soon to offer you a better experience. Kind regards

6/10 Okay

Fawzia

Synes ikke om: Rengøring, service og personale, faciliteter
Clients should be provided water gratis as in most hotels. Clean Glasses should be replaced daily.
Overnattede 2 nætter i marts 2024
Svar fra Célina - Front Office Team den 26. mar. 2024
Dear Fawzia, Thank you for taking the time to give us your thoughts on your stay at NH Grand Place. We provide free water to all our check-ins and if you didn't receive any, we're always happy to give you some at the reception, the same goes for the glasses. Hope to welcome you again soon. Warm regards

10/10 Fremragende

Antonio

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bel emplacement
En plein centre ville, près de tout, personnel très pro, tout c’est passé rapidement et efficacement
Overnattede 1 nat i februar 2024
Svar fra Jordi Ponce - Front Office Assistant Manager den 25. feb. 2024
Cher Antonio, Merci beaucoup pour votre commentaire positif sur notre equipe. Cordialement, Jordi Ponce - Front Office Assistant Manager - NH Grand Place Arenberg

10/10 Fremragende

JESUS

Synes godt om: Service og personale
Overnattede 6 nætter i februar 2024
Svar fra Jordi Ponce - Front Office Assistant Manager den 25. feb. 2024
Dear Jesus, Thank you for your top score. Kind regards, Jordi Ponce - Front Office Assistant Manager - NH Grand Place Arenberg

10/10 Fremragende

Per

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Jordi Ponce - Front Office Assistant Manager den 25. feb. 2024
Dear Per, Thank you for your top score. Kind regards, Jordi Ponce - Front Office Assistant Manager - NH Grand Place Arenberg

10/10 Fremragende

Jaime

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Um Hotel onde vale a pena ficar
Overnattede 2 nætter i februar 2024
Svar fra Jordi Ponce - Front Office Assistant Manager den 25. feb. 2024
Dear Jaime, Thank you for your top score. Kind regards, Jordi Ponce - Front Office Assistant Manager - NH Grand Place Arenberg.

8/10 Udmærket

Marco, TRENTO

Rejste med familie
Quattro stelle generose. Struttura, hall esclusa, un po’ vecchia. Comodo per raggiungere il centro.
Overnattede 3 nætter i februar 2024
Svar fra Jordi Ponce - Front Office Assistant Manager den 25. feb. 2024
Dear Marco, Thank you for your feedback. Kind regards, Jordi Ponce - Front Office Assistant Manager - NH Grand Place Arenberg

10/10 Fremragende

Judi

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything is within walking distance, nice restaurants and bars to go to. We received a superiotroom on arrival and it was lovely. Beautiful bathroom. The hotel was amazing overall
Overnattede 1 nat i februar 2024
Svar fra Jordi Ponce - Front Office Assistant Manager den 25. feb. 2024
Dear Judi, Thank you for your feedback about our excellent location. Kind regards, Jordi Ponce - Front Office Assistant Manager - NH Grand Place Arenberg

8/10 Udmærket

MARC

Overnattede 1 nat i januar 2024
Svar fra Bianca den 26. feb. 2024
Dear Marc,Thank you for staying with us and for taking the time to give us your feedback.We are delighted to see that you had a pleasant stay with us.Hope to see you again for your next trip to Brussels.Best regards,Reception team

8/10 Udmærket

MARC

Overnattede 1 nat i januar 2024
Svar fra Célina-Front Office Team den 26. mar. 2024
Dear Marc,Thank you for leaving this really nice note after your stay at NH Grand Place. It'll be a pleasure to welcome you again soon. Kind regards

10/10 Fremragende

Vivyane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Muito bom
Atendimento e localização excelentes, acomodações muito boas.
Overnattede 4 nætter i januar 2024
Svar fra Bianca den 26. feb. 2024
Dear Vivyane,Thank you for staying with us and for taking the time to rate us.We are delighted to see that you enjoyed your stay with us.We hope to see you again on the next trip to Brussels.Best regards,Reception team

10/10 Fremragende

Víctor Manuel

Overnattede 1 nat i januar 2024
Svar fra Bianca den 26. feb. 2024
Dear Victor,Thank you for staying with us and for giving us your positive feedback.We are happy to see that you had a pleasant stay with us.We hope to see you again on your next trip to Brussels.Best regards,BiancaReception team

10/10 Fremragende

Khaled

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Bianca den 26. feb. 2024
Dear Khaled,Thank you for staying with us and for taking the time to rate us.We are delighted to see that you had a pleasant stay with us and you fully enjoyed your trip.We hope to see you again on your next trip to Brussels.Best regards,Reception team

10/10 Fremragende

Rebecca

Overnattede 1 nat i januar 2024
Svar fra Bianca den 26. feb. 2024
Dear Rebecca,Thank you for staying with us and for taking the time to rate us.We are delighted to see that you had a pleasant stay with us.We hope to see you again on your next trip to Brussels.Best regards,Reception team