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Anmeldelser af Great Southern Hotel Brisbane

3.5 out of 5
Great Southern Hotel Brisbane
103 George Street, Brisbane, QLD

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 296 af i alt 1005 anmeldelser" "
Bedømmelse på 8 − Udmærket. 389 af i alt 1005 anmeldelser" "
Bedømmelse på 6 − Okay. 177 af i alt 1005 anmeldelser" "
Bedømmelse på 4 − Dårligt. 90 af i alt 1005 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 53 af i alt 1005 anmeldelser" "

7,8/10

Rengøring

8,4/10

Service og personale

7,0/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Emilie Frederikke

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk til prisen!
Vi har besøgt en række hoteller i Brisbane indenfor denne prisklasse og dette hotel har uden tvivl været vores favorit. Nem og hurtig indtjekning, rent på hele værelset, rigeligt med plads og god wififorbindelse.
Overnattede 2 nætter i februar 2020

6/10 Okay

Lisheng

Rejste med familie
Synes godt om: Service og personale
parking space is limited,
Overnattede 1 nat i maj 2024
Svar fra Ashley den 27. maj 2024
Hi Lisheng, Thank you for choosing to stay with us. Please be informed that we only have a certain number of parking spaces available for our guests because of the location of our property. There is a 1.8-meter height restriction, and these spots are subject to availability. We appreciate your understanding and hope to welcome you back to our hotel soon. Have a great day!

6/10 Okay

Richard

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Claims to be a 4 star hotel. Very tired facility, should be advertised as zero star whilst undergoing refurb.
Overnattede 4 nætter i maj 2024
Svar fra Ashley den 21. maj 2024
Hi Richard, Thank you for choosing to stay with us. We understand that guests may have differing opinions. However, please be aware that The Great Southern Hotel Brisbane has been advertising our ongoing construction online since April 2023. We appreciate your understanding of the inconvenience that our hotel's current renovations have caused. We hope to welcome you back once everything is finished!

6/10 Okay

Murray

Rejste med partner
The hotel is close to the CBD
Overnattede 6 nætter i april 2024
Svar fra Ashley den 2. maj 2024
Hi Murray, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

8/10 Udmærket

zachariah

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Reception where very friendly everytime I spoke to them
Overnattede 3 nætter i april 2024
Svar fra Ashley den 22. apr. 2024
Hi Zachariah, Thanks for staying with us and for the kind words about our staff. Our team worked hard to meet your expectations. Have a great day!

10/10 Fremragende

Kayla

Overnattede 1 nat i april 2024
Svar fra Ashley den 13. maj 2024
Hi Kayla, Thank you for the rating and for staying with us. We look forward to welcoming you back to our hotel. Have a great day!

8/10 Udmærket

Debbie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed 2nights was clean beds were ok, sheets were crispy clean, only downer was no microwave and to much light at night coming through door edging.
Overnattede 2 nætter i april 2024
Svar fra Ashley den 18. apr. 2024
Hi Debbie,  Thank you for taking the time to share your valuable feedback. Please note that all amenities in the room are listed on our website. Regrettably, we do not provide microwaves in our rooms. However, we have one available in the restaurant area for guest use, outside of breakfast hours. We appreciate your understanding and hope to welcome you back soon. Have a good day!

10/10 Fremragende

Danny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Location location and location
Overnattede 1 nat i april 2024
Svar fra Ashley den 15. apr. 2024
Hi Danny, Thank you for giving us a good score and positive feedback about our location. We look forward to welcoming you back again soon. Have a good one!

6/10 Okay

Ray

Rejste med familie
Very uncomfortable bed, could feel every spring in the bed. Breakfast was not worth paying for, should’ve went down the road. Parking was expensive and very hard to get a large car into. Room was very clean but a little noisy. Good location
Overnattede 3 nætter i april 2024
Svar fra Ashley den 12. apr. 2024
Hi Ray, Thank you for choosing to stay with us. We have informed our housekeeping team to examine the bed and replace it if necessary. Our hotel offers a reasonably priced breakfast for only 15 and our overnight parking fee of 30.00 is comparable to those of other parking lots in the Brisbane area. Additionally, due to the location of our property, we have a height restriction of 1.8 meters. Thank you for your understanding, and we look forward to having you back at our hotel soon.

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Always a great stay
Overnattede 1 nat i april 2024
Svar fra Ashley den 9. apr. 2024
Hi Paul, We are happy to know you had a great time spent here at The Great Southern Hotel Brisbane. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again soon. Have a great one!

4/10 Dårligt

Alex

Rejste med partner, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The motel was central for our needs, but we booked a Disabled room and was not given one. The wheelchair couldn't fit in the doorway or into the bathroom.
Overnattede 3 nætter i april 2024
Svar fra Ashley den 8. apr. 2024
Hi Alex, Thank you for choosing to stay with us. Please be informed that we have assigned you to the room you booked, which is a disabled room numbered 608. This room features a handle on the wall in the bathroom and an additional shower chair for your convenience. Our friendly front office team is available 24/7 to assist you with any concerns or needs during your stay. Please do not hesitate to let them know how they can be of assistance to you. Thank you for bringing this to our attention, and we look forward to welcoming you back to our property again.

10/10 Fremragende

Bernard

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Close proximity to the places I wanted to visit.
Overnattede 6 nætter i marts 2024
Svar fra Ashley den 3. apr. 2024
Hi Bernard, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

10/10 Fremragende

LEONARD

Rejste med partner
Synes godt om: Service og personale
Good
Overnattede 1 nat i marts 2024
Svar fra Ashley den 2. apr. 2024
Hi Leonard, Thank you for the rating and for staying with us. We are excited to see you back on our property. Have a good one!

8/10 Udmærket

Michelle

Rejste med partner
Synes godt om: Rengøring, service og personale
The property was in a fantastic location to the CBD and was walking distance to a lot of shops and restaurants. Bathroom was really nice, property could use some updates, but was tidy and clean. Parking was a really bad. Upper lot was closed, and only small vehicles could fit in the basement (our rental car barely got inside without any scratches or dings).
Overnattede 1 nat i marts 2024
Svar fra Ashley den 21. mar. 2024
Hi Michelle, Thank you for the rating and positive feedback about our location. Please be informed that, due to our property's location, we only have a limited number of parking spaces accessible for our guests. There is a height restriction of 1.8 meters, and these spaces are subject to availability. We appreciate your understanding and hope to welcome you back to our hotel soon. Have a wonderful day!

6/10 Okay

Manaka

Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Wi-Fiが使えなくなった点以外はとてもよかったです
Overnattede 3 nætter i marts 2024
Svar fra Ashley den 18. mar. 2024
Hi Manaka, Thank you for sharing your feedback. For a much faster Wi-Fi connection, we recommend the following: Package 1: Free access for 24 hours with unlimited data, speed at 5 Mbps; Package 2: 5.00 for 24 hours with unlimited data, speed at 20 Mbps. We hope this addresses your concern, and we look forward to hosting you again soon!

10/10 Fremragende

Marilyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i marts 2024
Svar fra Ashley den 18. mar. 2024
Hi Marilyn, Thank you for the rating and for staying with us. We look forward to seeing you back on our property. Have an amazing one!

8/10 Udmærket

Srinivasa Prasad Kodur

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Faciliteter
n/a
Overnattede 3 nætter i marts 2024
Svar fra Ashley den 14. mar. 2024
Hi Srinivasa, Thank you for the rating and for staying with us. We look forward to seeing you back on our property. Have an amazing one!

6/10 Okay

Greg

Overnattede 2 nætter i marts 2024
Svar fra Ashley den 2. apr. 2024
Hi Greg, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

6/10 Okay

Yumi

Overnattede 2 nætter i marts 2024
Svar fra Ashley den 2. apr. 2024
Hi Yumi, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

2/10 Forfærdeligt

Jenny

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Dangerous area, the staff member we sent felt very unsafe
Overnattede 1 nat i februar 2024
Svar fra Ashley den 1. mar. 2024
Hi Jenny, Thank you for choosing to stay with us. We are sorry to hear that you and your staff felt that our location was dangerous and unsafe during your stay. Please know that ensuring the safety and comfort of our guests is our top priority. If you have any concerns during your stay, please do not hesitate to inform our friendly front office staff. They will be more than happy to assist you and make your stay as pleasant as possible.

8/10 Udmærket

Jaree

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i februar 2024
Svar fra Ashley den 29. feb. 2024
Hi Jaree, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

10/10 Fremragende

Rick

Rejste med partner
We found the property excellent, clean room well serviced
Overnattede 1 nat i februar 2024
Svar fra Ashley den 23. feb. 2024
Hi Rick, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

6/10 Okay

Laurinda

Forretningsrejsende
Synes godt om: Rengøring, service og personale
The room was serviceable, but was quite shabby as was the general appearance of the hotel. The curtains didn't close the full way in my room, so some light came in. There wasn't much to dampen any sound, so any loud late comers could be heard clearly. The location is great, and the staff friendly, so a good, low-cost option, if you don't mind the decor and a bit of noise.
Overnattede 2 nætter i februar 2024
Svar fra Ashley den 21. feb. 2024
Hi Laurinda, Thank you for taking the time to share your feedback with us. We understand that guests have different opinions. We appreciate your rating and look forward to welcoming you back soon.

6/10 Okay

Akira

Overnattede 1 nat i februar 2024
Svar fra Ashley den 21. feb. 2024
Hi Akira, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

10/10 Fremragende

Udah

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet and located at the prime area, CBD Brisbane
Overnattede 2 nætter i februar 2024
Svar fra Ashley den 19. feb. 2024
Hi Udah, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

8/10 Udmærket

Craig

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i februar 2024
Svar fra Ashley den 19. feb. 2024
Hi Craig, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

4/10 Dårligt

AKI

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
次は泊まらないですね。
Overnattede 2 nætter i februar 2024
Svar fra Ashley den 19. feb. 2024
Hi Aki, Thank you for choosing to stay with us. But it seems like your experience left you feeling less than completely satisfied. Please be more specific about the area of our service that you believe needs improvement so we can better serve you. We appreciate your insightful opinions. Have a wonderful day, and once again, thank you!

8/10 Udmærket

Paul

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean/ right in city/ walk every where/ close to botanical gardens/ river cat/ casino/ Southbank/ 5min walk to queen st mail/ priced right.
Overnattede 1 nat i februar 2024
Svar fra Ashley den 19. feb. 2024
Hi Paul, Thank you for taking the time to share this feedback from your recent stay with us!

10/10 Fremragende

Tierra

Synes godt om: Overnatningsstedets tilstand og faciliteter
We attended riverstage for a festival. Staying at great southern hotel was excellent for us. The room was clean, had everything we needed including a hot shower and comfortable bed after a long day on our feet. Having shops, restaurants and other entertainment venues close by was awesome. Will definitely use great southern hotel if we are in the area again!
Overnattede 1 nat i februar 2024
Svar fra Ashley den 9. feb. 2024
Hi Tierra, Thank you for staying with us and sharing your positive feedback. We hope to see you soon, and have a good day!

8/10 Udmærket

sean

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Decent
Overnattede 1 nat i februar 2024
Svar fra Ashley den 7. feb. 2024
Hi Sean, Thank you for choosing to stay with us and leaving valuable feedback and an amazing rating. We are looking forward to welcoming you back soon. Have a great day!

10/10 Fremragende

Albert

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Ashley den 2. feb. 2024
Hi Albert, Thank you for the perfect score and for choosing to stay with us. We see it as a sign of your satisfaction and look forward to having you visit our property once more. Have a great day!

6/10 Okay

Tzuman

Synes godt om: Rengøring, service og personale, faciliteter
The room is dim with very limited of lighting, and very old interior that doesn't smell well too. Pretty noisy from the hallway cuz poor insulations.
Overnattede 3 nætter i januar 2024
Svar fra Ashley den 1. feb. 2024
Hi Tzuman, Thank you for your stay and feedback. We understand that guests have different opinions. Our front desk staff is available to assist with any concerns, including noise disturbances. We look forward to your return soon and wish you a great day.

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Worst experience
The whole was really unhygienic, no toiletries present in bathroom, extreme noise in lobby and really felt unwelcomed by staff.
Overnattede 1 nat i januar 2024
Svar fra Ashley den 30. jan. 2024
Dear Guest, Thank you for choosing to stay with us and for sharing your feedback. We apologise if you felt unwelcome by our staff, and we will notify the duty manager about this. Please be assured that our staff is trained to handle customer service professionally, and we take any complaints seriously. Additionally, it's important to note that amenities are not usually included in the accommodations, but complimentary toothbrush kits are available at the front desk for guests who may run out of supplies. We appreciate your understanding, and we hope to see you again. Have a good day!

10/10 Fremragende

Joseph

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice staff, clean room, close to bars and restaurants.
Overnattede 1 nat i januar 2024
Svar fra Ashley den 29. jan. 2024
Hi Joseph, Thank you for staying with us and sharing your positive feedback about our location. We hope to have you back on our property again. Have a good one!

8/10 Udmærket

Kym

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Parking was a bit scary - very narrow entrance/exit even for a smallish car. Noisy when guests speaking in corridors outside rooms.
Overnattede 1 nat i januar 2024
Svar fra Ashley den 29. jan. 2024
Hi Kym, Thanks for your feedback and for liking our convenient location. We have limited parking spaces due to the construction and location of our property. These spaces are subject to availability and have a height restriction of 1.8 meters. Please be advised that our front office team can help with issues such as noise disturbances. We value your feedback and hope to see you again soon!

8/10 Udmærket

Elissa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like how it isn’t too far from Southbank, restaurants/cafes and shopping.
Overnattede 2 nætter i januar 2024
Svar fra Ashley den 29. jan. 2024
Hi Elissa, Thank you for the positive feedback on our location. We are delighted that you were satisfied with your stay, and we look forward to welcoming you back soon. Have a great day!

8/10 Udmærket

Sumith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Value for money
Overnattede 1 nat i januar 2024
Svar fra Ashley den 29. jan. 2024
Hi Sumith, Thank you for the rating and for staying with us. We look forward to seeing you back on our property. Have an amazing one!

8/10 Udmærket

mark

Overnattede 3 nætter i januar 2024
Svar fra Ashley den 29. jan. 2024
Hi Mark, Thank you for the rating and for staying with us. We look forward to seeing you back on our property. Have a great day!

10/10 Fremragende

Micheal

Overnattede 1 nat i januar 2024
Svar fra Ashley den 29. jan. 2024
Hi Michael, We are delighted to have received a perfect score from you as a reflection of your gratitude while staying in our hotel. Thank you and have a wonderful day!

8/10 Udmærket

Geoffrey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Ashley den 24. jan. 2024
Hi Geoffrey, Thank you for the rating and for staying with us. We look forward to seeing you back on our property. Have an amazing one!

10/10 Fremragende

Dean

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Old school large room simple and clean
Overnattede 1 nat i januar 2024
Svar fra Kaye den 18. jan. 2024
Dear Dean,Thanks for sharing your lovely ratings with us and the community. We hope to see you soon!Kind regards,The Great Southern Hotel Management

10/10 Fremragende

Miyuki

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Kaye den 19. jan. 2024
Dear Miyuki,Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Kind regards,KayeThe Great Southern Hotel Management

8/10 Udmærket

Kevin

Forretningsrejsende
Synes godt om: Rengøring
Overnattede 1 nat i januar 2024
Svar fra Ashley den 22. jan. 2024
Hi Kevin, Thank you for the rating and positive feedback about our location. We see it as a sign of your satisfaction, and we look forward to having you visit our property once more. We hope you have an amazing day!

8/10 Udmærket

BARRY

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
WE were there for such a short time, but everything was fine and the staff were pleasant and helpful.
Overnattede 1 nat i januar 2024
Svar fra Kaye den 15. jan. 2024
Dear Barry,We appreciate your choice to stay with us and for sharing your thoughts through a 4/5 rating. Your feedback is important to us, and we're glad you had a good experience. If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to have the pleasure of welcoming you back for a 5-star experience. Kind regards,KayeThe Great Southern Hotel Management

8/10 Udmærket

Jimmy

Rejste med partner
Synes godt om: Faciliteter
The room was shed but clean. The reception staff were excellent.
Overnattede 1 nat i januar 2024
Svar fra Kaye den 15. jan. 2024
Dear Jimmy,Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!Kind regards,KayeThe Great Southern Hotel Management

6/10 Okay

Indrek

Overnattede 4 nætter i januar 2024
Svar fra Kaye den 15. jan. 2024
Dear Indrek, We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!Kind regards,KayeThe Great Southern Hotel Management

8/10 Udmærket

Jason

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra kaye den 15. jan. 2024
Dear Jason, Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 rating means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!Kind regards,Kaye The Great Southern Hotel Management

6/10 Okay

Anthea

Synes godt om: Service og personale, faciliteter
The service was fine. But on the second day I could not get back to my room, had to see the reception to activate my keys before I could get back in. I stayed for three days two night, but got 3 tea bags, and were not enough body wash for two days, (Enough for one day). The room temperature was set elsewhere, could not do any adjustment as it was so hot. No fresh air in the small room. Hear the construction drill in the afternoon. Other than that the location was good. Walking distance to the Queen Street mall. It's alright, not the best.
Overnattede 2 nætter i januar 2024
Svar fra Ashley den 12. jan. 2024
Hi Anthea, Thank you for sharing your feedback. Please be informed that a key card sometimes will not work if the guest puts it inside the wallet or mobile phone. For additional amenities, you can request them from our front office team, who are available 24/7. The maintenance team fixed the air conditioner in your room permanently. All noisy work is scheduled for business hours. Notices are on all booking platforms to try and advise guests in advance of booking. We appreciate your understanding and patience in this matter and hope to see you again soon, especially after our renovations. Have a great day!

8/10 Udmærket

Nicole

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Ashley den 11. jan. 2024
Hi Nicole, Thank you for the rating and for choosing to stay with us. We see it as a sign of your satisfaction and look forward to having you visit our property once more. We hope you have an amazing day!

10/10 Fremragende

Barbara

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Huge comfortable beds
Overnattede 1 nat i januar 2024
Svar fra Ashley den 10. jan. 2024
Hi Barbara, Thank you for the rating and for choosing to stay with us. We see it as a sign of your satisfaction and look forward to having you visit our property once more. Have a good day!