Hotel i Brera, Milano

"My wife and I stayed at Una Hotel Via Cusina for 5 horrible nights. After the first night we asked to be relocated to another room as this one was a wildly noisy corner room right next to a very busy traffic crossing and trams literally driving next to our bed… keeping us up all night. Unfortunately the next room was even worse, but for very different reasons. The new room was in the back on the third floor. While it was quiet, the room was +25 degrees day and night!! The aircondition could not be turned on…. I politely asked the staff twice if they could do something about the very hot room temperature, however both times they just offered to “turn off the heat”. No service inspection or intention to send a technical person to try and fix the problem. As this did absolutely no difference to the room temperature, our only solution was then to keep the windows open at night, with the result that we both got bitten very badly by mosquitos for the remaining 4 nights in a row. How can the room be +25 degrees with the heat turned off and both windows open all night with an outside night temperature of 12 degrees? (It rained all days during our stay no sun whatsoever to heat up the room). In short, if you want to enjoy a nice holiday in Milan, and be able to sleep well without being bitten by mosquitos and have a room of 25 degrees, stay far away from Una via Cusina!!!"

"Fint hotel med venlige og serviceminded personale. Dog er der ekstremt lydt, både når døre lukker og folk går til og fra. Der er sporvogne lige ude foran de værelser med balkon, som kan høres tydeligt med lukket dør."

"Godt hotel til pengene. Slidt i hjørnerne, men pænt og rent. Overraskende Fantastisk morgenmadsbuffet!"

"Virkelig godt hotel, fantastisk beligenhed i Brera, lige ved metroen. 15 min gåtur til Duomo. Hjælpsom, meget venlig personale."

"The hotel staff were the most kind and smiling people. Both the ones in the reception and at the front door. We received nothing but the most helpfull and positiv attitudes regarding our inquiries. The hotel has many 4-star facilities and complimentaries. The breakfast buffet may not have been the worlds most exceptionel food, but we were not missing anything. There were all sorts of pastries, crossaints, breadrolls etc. And also warm food as 3 different kinds of eggs. Bacon, sausages. Lots of fruit. Unfortunately it was raining most of the time, but the hotel had complimentary umbrellas we could borrow. Very strong ones in great quality. The only thing that would take the points but down, was the interior of the hotel bedroom. We thought it looked very outdated. The dark coloring of the furniture and walls. And it had obvious wear around the rooms edges, chair etc. But other then that, it was a amazing stay. Really close to the duomo church and shopping. Lots of nice restaurants in 10 min. Walking distance."

"Fantastisk hotel med rigtig god beliggenhed. Tæt på Milano Centrale Station, hvor du nemt kommer rundt i byen. God service fra personalet. Smilende og imødekommende.. God morgenmad. Vi nød vores ophold og kommer gerne igen."

"Berna er rigtig godt med en god beliggenhed"

"Subpar hotel, which oversells itself with services that are either limited or pay per visit... First things first, there are redeeming features (always start with the good, they say). Area is great, rooms are decent, breakfast is not bad (but no revelation either). However... I had one positive encounter with a receptionist, who was lovely. The "main guy" there has a lot of attitude and addresses just about everyone in a condescending manner... When I inquired about access to the gym he spitefully said "I told you already, you have to get a separate key made for it". And he is right, he did. But I guess I didn't understand what he meant because how absurd is that? What a weird way to get access to a gym. Every single day you have to ask the receptionist for a separate key...!?!! As it turns out, the reason is that they only allow ONE at a time, because it's so small. On top of that, it's in the same area as the socalled spa (also an incredibly small area), which is not included. It's €30 per time and has to be reserved (none of which they told me upon arrival and none of which is clear from booking a room with them). This also means that you will likely experience that the place is booked for hours and that you can't access it... When I did finally go to this socalled "gym" / "spa", I found a tiny room with 3-4 basic machines and no dumbbells or free weights, as well as a few basic shower rooms with a steam area... Overall there are just much better options in Milan."

"Very helpfull starf, clean single room , good location "