Hoteller nær Bounce House

"Having two elevators was helpful."

"My room was clean.quite and the beds was comfortable will be back in August for sons graduation"

"The front desk worker was very rude!! They do a no refund policy to force you to pay all of there hidden fees. I booked a smoking room online to get there and be told “from her end it saids nonsmoking” so I would have to pay them a 50$ deposit or pay them a extra 25$ to get it switched to a smoking room even though I booked a smoking room so I basically paid 93 dollars for a room that was suppose to be 68$. They also have a 1$ deposit for room keys. The microwave and fridge was dirty. Someone...

"The conditions were extremely bothering the walls from the bed to the bathroom. Looks like no one clean or wipe the wall down since the business.Open blood on the walls and feces"

"They had no blankets or sheets for the sofa bed not enough towels for everyone to bathe with I don’t recommend this place at all"

"Worst hotel stay every 0/10 do not recommend. This place was so filthy. The first room they put us in the bathroom light was out and the toilet was gross. We changed rooms twice and it was still gross… and the non smoking room smelled like cigarettes. There were dead smashed millipedes all on the side walks and in the stairwells. The professionalism was non existent The pool was cloudy and bug filled. I mean I could go on and on. And I stayed there for the 4th of July weekend!"

"Never been to a hotel that didn’t offer complementary coffee and tea😞"

"The AC in our King bed with pull out sofa bed room was terrible. Temperature could not be controlled. Wall thermostat was almost unusable. Expedia stated a $100 pet fee when I booked, but I was charged $150. In addition, there was no mention of a daily parking fee of $5.30 when I booked or at check-in. We left a day early and I understand we would not be refunded that last night even though we did not stay there, but we were also charged that parking fee for a parking space we did not use. The...

"Staff, as always try their best. Unfortunately this property needs a lot of maintenance and it is long overdue for some new towels, sheets, comforters and some renovations. Understanding this is the Key West Inn and we were not expecting 5-star service or facilities, dingy towels/sheets take you back a little bit. Additionally, they advertise that breakfast is included, we did not get breakfast, we rang the bell several times and no one answered, when they finally answered, breakfast was not...

"I booked a3 night stay 2 nights we had a storm and no electricity with no compensation no back up generators nothing just in dark until you weren’t.. the door locked on the handle but no other safety features the door had crackers you could see outside you get what you pay for."

"The room was clean and up to date. However, the shower rod was sagging so the shower curtain would not stay in place, and the ice machine was near our room and was very noisy, especially when someone wanted ice each morning at 5:30. You should also be aware that they allow pets. We could hear dogs yipping in the hallway and next door."

"Never again! I arrived to a trash strewn parking lot. Sitting area adjacent to filthy front door was disgusting. Dirt. Trash and cigarette butts on the ground. Worn, dirty mat at entrance. Long check-in process. Stained, dirty carpets in corridors, elevator and room. Room door propped open with heavy desk. No towels or washcloths. Interior parts of fridge displaced or missing. FILTH on surface beside fridge. Hair in fridge. No lid or plastic bag for ice bucket. Glass tray missing from...

"To start we arrived 30 minutes before check-in and we're charged $20 to check us in 30 minutes early. That wasn't even the issue. We were given a room with a key into the room the previous residents had just vacated the room it was filthy and dirty. Went back to the front desk for a second key got a room that was supposed to be non-smoking that smelled like smoke. Always were filthy and wreaked of pets. While in the room the only plus was at the air conditioning was amazing in 100 plus degrees...

"Our room wasn’t offered clean towels for two days. Our bed wasn’t made timely during day hours while we were out. Some receptionists weren’t very friendly: just overall experience wasn’t the best. We’ve stayed here every year for the past 3. This was the worst yet experience."

"The property was dirty… under the bed had trash, the blinds were coated in dirt, the bathroom definitely needs upgraded as well. The shower dripped the entire time."

"No morning coffee"

"Door needs repair to be more secure. Humidity in the room was really bad. Staff was exceptionally professional and nice!"

"This trip was a disaster. The hotel room had black mold in the closet and on the bathroom ceiling. We didn't notice until we had had spent several nights there. That was the worse part. The breakfast was terrible. The first morning there weren't enough plates and utensils. There was NO fruit at all and this wasn't late in the morning. No pancake mix, a few pieces of bread, no bagels and there was no restocking of the hot bar. They had fruit the next day, but it was not restocked the day after....

"This place was foul. The entire property smelled like weed. The bed was caved in like a 500 lb man had slept in it for a month straight. The shower had old bars of soap. They “ran out” of pillows. Dirty underwear and condom wrappers in the hallway. If we hadn’t gotten there as late as we did, I would not have stayed."