Hoteller nær Patrick Henry Mall

"We enjoyed our stay"

"The breakfast was good and multiple options "

"Staff"

"Breakfast selection was minimal and not great; watery eggs and thin bacon that didn’t look done, no other sides. My king bed had 4 mini pillows like for your sofa! When asked to replace them, they said that they didn’t have any more pillows. I will not be returning there! "

"Karen at the front desk was very helpful during this stay."

"Very nice hotel, in a convenient location, close to tons of restaurants and shopping."

"Was just what we expected "

"Simple breakfast but very fancy breakfast,but the coffee machine was not great, lots of water and less taste of coffee. The coffee machine needed to replace a new one, and not many fruits."

"Front counter was very nice however staffing seemed indicate front counter guy was running around doing many things. Breakfast needed more variety."

"The from desk had a line out the door and people yell for someone to come help with no staff to be seen. The reservation info did not match my receipt that the hotel had. The place smelled like smoke. Every floor. And they tried to charge additions fees and deposits not stated and in large amounts that the $6 on my receipt. Guy at counter was rude. They tried to charge over $60 in fees. The room was like they pulled the sheets up and called it clean. Toilet stuff floating that looked like...

"Pool closed during spring break. Hallway floors and elevator not very clean "

"👍"

"I stayed here exactly 2 years ago for about the same amount of time(5 days/4 nights) and back then it was 5 stars. This stay was definitely not up to par. The breakfast was ok, when it was even out there!!! Most of the time, there was none of the food that my son and i normally get, either they need to better regulate how much people take, or restock all of the food better!!!"

"Safe parking fresh breakfast friendly staff oil could have been heated "

"Pros - this hotel is super affordable and fairly modern and clean, and the staff was helpful and kind. Location is good for getting around and lots of restaurants and things to do nearby. Large parking lot, but lots of potholes in one entrance and the other entrance is shady without any signage, having to go through a drugstore parking lot to get to the hotel parking lot. Cons - So many. The biggest reason for the 3 rating are the beds. You can see in most other reviews. The beds are simple...