Hoteller nær Newport News Park

"The property was dirty… under the bed had trash, the blinds were coated in dirt, the bathroom definitely needs upgraded as well. The shower dripped the entire time."

"the breakfast was great and it's a good price for how convenient the location is, the pool and the seating area outside were very relaxing and we loved the design of the lobby!"

"We stopped here on the last night of a cross country drive. The lobby was neat and clean. The staff at the front desk was friendly and helpful, informing us on the in house offerings for dinner and drinks as well as other nearby options. The dinner was just ok, but saved us a trip out to find something. The bartender and restaurant staff were also nice and courteous. Our room was neat and clean. At breakfast, there were a variety of breakfast staples to select from and we had no complaints. We...

"Clean rooms. Good breakfast."

"Never been to a hotel that didn’t offer complementary coffee and tea😞"

"Stayed here 1 night in early July 2026. I was concerned about reviews mentioning unclean rooms. Thankfully we did not have that experience. We stayed in a 2Q suite and the kitchen, beds, bathroom and living room were all clean. Breakfast was a good variety of food. We had scrambled eggs, waffles, muffins, and make your own breakfast tacos Know that the images of an indoor pool on their website are fakes, even though they are labeled as coming from guests. The pool is outside and small. In room...

"The fire alarm went off two nights in a row in the middle of the night, waking everyone up just for them to be false alarms."

"My room was clean.quite and the beds was comfortable will be back in August for sons graduation"

"Our stay was over the holiday weekend. Parking and check-in were a breeze. The room was comfortable, clean, and cool. The restaurant was convenient, but the food was rather "meh". In a pinch, it's ok if you really didn't want to leave the property. "

"The breakfast staff was exceptional!"

"Our room wasn’t offered clean towels for two days. Our bed wasn’t made timely during day hours while we were out. Some receptionists weren’t very friendly: just overall experience wasn’t the best. We’ve stayed here every year for the past 3. This was the worst yet experience."

"Everything"

"The room was clean and up to date. However, the shower rod was sagging so the shower curtain would not stay in place, and the ice machine was near our room and was very noisy, especially when someone wanted ice each morning at 5:30. You should also be aware that they allow pets. We could hear dogs yipping in the hallway and next door."

"They screwed up my bill and charged my debit card 464 dollars"

"Not a good place to stay. It was affordable close to Hampton Coliseum for the concert but not clean. It was only okay for one night."

"The AC in our King bed with pull out sofa bed room was terrible. Temperature could not be controlled. Wall thermostat was almost unusable. Expedia stated a $100 pet fee when I booked, but I was charged $150. In addition, there was no mention of a daily parking fee of $5.30 when I booked or at check-in. We left a day early and I understand we would not be refunded that last night even though we did not stay there, but we were also charged that parking fee for a parking space we did not use. The...

"Beautiful place to stay! Very clean & helpful staff. Body is not very good. Need better coffee. We loved our time there & will definitely be back! Lynda"