Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 1674 af i alt 2802 anmeldelser" "
10 - Fremragende
1.674
Bedømmelse på 8 − Udmærket. 627 af i alt 2802 anmeldelser" "
8 - Udmærket
627
Bedømmelse på 6 − Okay. 253 af i alt 2802 anmeldelser" "
6 - Okay
253
Bedømmelse på 4 − Dårligt. 136 af i alt 2802 anmeldelser" "
4 - Dårligt
136
Bedømmelse på 2 − Forfærdeligt. 112 af i alt 2802 anmeldelser" "
2 - Forfærdeligt
112
9,2/10
Rengøring
8,8/10
Service og personale
8,6/10
Faciliteter
9,0/10
Overnatningsstedets tilstand og faciliteter
8,6/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Verificeret rejsende
Rejste med familie
14. sep. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 2 nætter i september 2022
Svar fra Customer Service den 15. sep. 2022
Thanks for the perfect rating!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Embassy Suites by Hilton Boston at Logan Airport!
10/10 Fremragende
Harriet
30. maj 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Harriet
Overnattede 1 nat i maj 2021
Svar fra Customer Service den 31. maj 2021
Harriet, thank you for leaving us a 10 out of 10 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Embassy Suites by Hilton Boston at Logan Airport!
10/10 Fremragende
Sarah
Rejste med partner
21. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
this was a wonderful place to stay after our trip to Europe. Easy pick up with the shuttle and very convenient for our flight out the next morning.
Sarah
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 22. maj 2024
Sarah, thank you for your lovely feedback! The team at Embassy Suites by Hilton Boston at Logan Airport is pleased to hear you enjoyed the shuttle service and found the location convenient for your travels. We hope to welcome you back on your next trip!
4/10 Dårligt
Arbresha
20. maj 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Needs big update for price you paying
Arbresha
Overnattede 1 nat i april 2024
Svar fra Customer Service den 20. maj 2024
Arbresha, thank you for sharing your thoughts. It's appreciated. Feedback like yours is crucial as it helps identify areas for enhancement. The aim is always to provide value and a pleasant experience for guests. Your insights will be taken into account for future improvements.
8/10 Udmærket
Patrice
Rejste i en gruppe
19. maj 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The rooms were immaculate and spacious. The breakfast buffet was just ok, the usual powdered eggs, etc., but there was an omelette bar.
At check in we were not advised about the $100 per room hold on credit card until we asked, after getting to the elevator and looking at the receipt. We got it back at checkout, but they should tell you!
Patrice
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 20. maj 2024
Patrice, thank you for sharing your experience at the Embassy Suites by Hilton Boston at Logan Airport. It is wonderful to hear you found the rooms immaculate and spacious. We're glad you enjoyed the omelette bar during breakfast. We appreciate your feedback regarding the pre-authorization hold on your credit card. Our team will ensure better communication in the future. We hope to welcome you back soon!
8/10 Udmærket
Alesa
19. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Alesa
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 21. maj 2024
Alesa, thank you for rating your recent stay at Embassy Suites by Hilton Boston at Logan Airport. We're delighted to see you had a positive experience and look forward to welcoming you back soon.
10/10 Fremragende
Gerald
Rejste med familie
17. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room was great. Loved the breakfast buffet, except for the Friday of checkout. Got there at 9. Out of silverware, virtually no fresh fruit, no bagles, oatmeal was cold and very thick.
Gerald
Overnattede 5 nætter i maj 2024
Svar fra Customer Service den 21. maj 2024
Gerald, thank you for your fantastic review of the Embassy Suites by Hilton Boston at Logan Airport. We are delighted you enjoyed your room and our breakfast buffet. It is disappointing to hear that the breakfast experience fell short on the day of your departure. Your feedback is valuable to us and will be used to improve. We hope to welcome you back soon!
10/10 Fremragende
Angel Andres Silva
Rejste med familie, Rejste med partner
17. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Outstanding servicie a convenient location
Angel Andres Silva
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 20. maj 2024
Angel, thank you for your wonderful feedback! The team at Embassy Suites by Hilton Boston at Logan Airport is thrilled to hear about your outstanding experience. We're glad that our convenient location added value to your stay. We're looking forward to welcoming you back!
10/10 Fremragende
Grayson
17. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Grayson
Overnattede 5 nætter i april 2024
Svar fra Customer Service den 19. maj 2024
Thank you for the fantastic rating, Grayson!We strive to make all of our guests feel welcome and relaxed during their time at Embassy Suites by Hilton Boston at Logan Airport! We can't wait to see you again soon.
10/10 Fremragende
Janice
Rejste i en gruppe
15. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed the night prior to an early morning flight. The shuttle dropped us off and was very helpful.
Janice
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 16. maj 2024
Janice, thank you for sharing your experience at Embassy Suites by Hilton Boston at Logan Airport. We're delighted to hear that our shuttle service was helpful for your early morning flight. We hope to welcome you back for another seamless stay in the future!
10/10 Fremragende
Moshe, Ramat Hasharon
14. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Returning customers. A very good hotel.
Moshe
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 15. maj 2024
Moshe, it's fantastic to hear that you're a returning customer to Embassy Suites by Hilton Boston at Logan Airport. Your recognition of us as a commendable hotel is deeply appreciated. We are thrilled to host you whenever you're in Boston in the future.
10/10 Fremragende
Vincenzo
13. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice and comfortable place, I will stay again next time.
Vincenzo
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 14. maj 2024
Vincenzo, thank you for your high praise! It's a delight to hear that you found the Embassy Suites by Hilton Boston at Logan Airport to be a comfortable and enjoyable place. It's even more encouraging to know you're planning your next stay with us. Safe travels and see you soon!
6/10 Okay
KATHY
10. maj 2024
Synes godt om: Rengøring
We did not have an actual suite as we were accustomed to in other Embassy Suites hotels. Also, it was not modernized with bedside outlets for charging phones.
KATHY
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 12. maj 2024
Kathy, it's regrettable that the arrangements didn't meet your previous experiences at our locations. We always aim to provide service that encompasses comfort and convenience, and it's disappointing to hear we missed that mark. We appreciate your feedback concerning modernizing our rooms, and we'll certainly consider it moving forward. Despite these aspects, we hope that the rest of your stay was satisfactory and that you'd consider giving us another opportunity in the future.
10/10 Fremragende
Samantha
Rejste med partner
10. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location is right near the airport which is convenient when traveling from or to Logan. It is also literally next to the rental car section which was perfect since we were renting a car to drive home with. They also provide an airport shuttle to get you back and fourth. Everyone was friendly. Good breakfast selection especially the fresh omelet station. Our room was nice however the bathroom could use some updating
Samantha
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 11. maj 2024
Samantha, it's delightful to hear that the proximity to the airport and rental car services at Embassy Suites by Hilton Boston at Logan Airport made your travel more convenient. We are glad you enjoyed the breakfast selection, especially the freshly-made omelets. We appreciate your feedback about our room aesthetics as keeping them at their best is key. Our team is always focused on ensuring every aspect of your stay is satisfactory. Looking forward to welcoming you back for another pleasant experience.
6/10 Okay
Mereitha
Rejste med familie
8. maj 2024
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the room layout perfect for family’s, complimentary cribs were horrible! Medal bars my baby immediately got hurt, so we had to put him in between us to sleep.
Complimentary breakfast was amazing as were the kitchen staff and cleaning staff so kind and friendly.
Mereitha
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 10. maj 2024
Mereitha, it's great to hear that the room layout was fitting for your family's needs and that you enjoyed our complimentary breakfast. We're also glad our kitchen and cleaning colleagues made a positive impression with their kindness.We acknowledge the concerns you raised about the cribs provided and regret any discomfort caused. Your feedback is valuable, as it helps us identify areas where we can improve our services. We hope your overall experience was satisfactory, and we look forward to welcoming you back to the Embassy Suites by Hilton Boston at Logan Airport.
10/10 Fremragende
Sarah
7. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sarah
Overnattede 1 nat i april 2024
Svar fra Customer Service den 10. maj 2024
Sarah, thank you for choosing Embassy Suites by Hilton Boston at Logan Airport. We're thrilled to see that your stay with us met your expectations. We hope to welcome you back in the future, ensuring another exceptional experience.
4/10 Dårligt
Tamsyn
5. maj 2024
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Left our hotel room at 9:30 to grab breakfast and then catch the shuttle. On the 10th floor. Elevators not working and the service elevator wouldn’t call to our floor. After 15 min waiting with luggage and a toddler and multiple phone calls to the desk we finally got to the ground floor at 9:55. We didn’t have time to get breakfast properly and service stopped at 10. Otherwise this hotel is my go to for the free breakfast and proximity to airport.
Tamsyn
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 7. maj 2024
Tamsyn, your feedback is certainly informative. It's disappointing to hear about your challenge with the elevators, especially as you were attempting to make the most of the complimentary breakfast and take advantage of the hotel's strategic location. We are committed to ensuring a pleasant stay for our guests and understand that the situation was far from ideal. We focus on rectifying elevator-related concerns promptly to prevent any inconvenience. Nonetheless, we're pleased that you still hold our hotel as your preference when you're in town, and we’re committed to making your next stay more enjoyable. We genuinely value your return patronage.
10/10 Fremragende
Rosanna
5. maj 2024
Synes godt om: Rengøring, service og personale
Would stay here again, it was conveniently located and a great Hotel!
Rosanna
Overnattede 3 nætter i april 2024
Svar fra Customer Service den 7. maj 2024
Rosanna, thank you for sharing your experience at the Embassy Suites by Hilton Boston at Logan Airport. We're thrilled you enjoyed our prime location and found your stay to be exceptional. Your kind words are greatly appreciated and we are eager to have you with us again in the future!
10/10 Fremragende
Bob
5. maj 2024
Synes godt om: Rengøring
Bob
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 7. maj 2024
Bob, it's wonderful to hear that you had a fantastic experience at Embassy Suites by Hilton Boston at Logan Airport. Your excellent rating means a lot to us! Our team is committed to delivering unforgettable experiences and we're thrilled we met your expectations. We hope to welcome you back in the future. Safe travels!
10/10 Fremragende
Kosuke
Forretningsrejsende
5. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was large and confortable
Kosuke
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 6. maj 2024
Kosuke, thank you for sharing your experience. It's wonderful to know you found the space and comfort you were looking for at Embassy Suites by Hilton Boston at Logan Airport. We appreciate your feedback and look forward to welcoming you back in the near future.
10/10 Fremragende
robert
4. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
robert
Overnattede 1 nat i april 2024
Svar fra Customer Service den 6. maj 2024
Thanks for the outstanding rating, Robert!We're delighted your time at Embassy Suites by Hilton Boston at Logan Airport was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.
8/10 Udmærket
Jusmaine Ann
3. maj 2024
Synes godt om: Rengøring
Jusmaine Ann
Overnattede 1 nat i april 2024
Svar fra Customer Service den 5. maj 2024
Jusmaine Ann, we're delighted to know that you had a positive experience at the Embassy Suites by Hilton Boston at Logan Airport. We'd love to welcome you back the next time your travels bring you to Boston. Safe travels until then!
8/10 Udmærket
Sharon
3. maj 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
Quick and easy for an overnight before early flight. Very good restaurant!
Sharon
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 4. maj 2024
Sharon, it's fantastic to hear that your overnight stay at Embassy Suites by Hilton Boston at Logan Airport met your needs and that you enjoyed the restaurant. We strive to offer convenience and quality service. We look forward to your next visit.
10/10 Fremragende
William
Forretningsrejsende
30. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best value close to Logan Airport.
William
Overnattede 1 nat i april 2024
Svar fra Customer Service den 1. maj 2024
William, we're thrilled to know that you found Embassy Suites by Hilton Boston at Logan Airport to be of excellent value. We strive to ensure our guests' stays are worth every penny. Thank you for sharing your encouraging feedback, and we hope to serve you again in the near future.
10/10 Fremragende
Elijah
29. apr. 2024
Elijah
Overnattede 1 nat i april 2024
Svar fra Customer Service den 20. maj 2024
Thanks for the amazing rating, Elijah!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Embassy Suites by Hilton Boston at Logan Airport!
10/10 Fremragende
Karen
29. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My flight got in after 9pm, i collected my bags called for tge shuttle whish quickly then I got to the hotel after 10pm checked in and I wanted a hot cup of tea before my bed time but everything was closed besides the bar. I was a little disappointed
Karen
Overnattede 1 nat i april 2024
Svar fra Customer Service den 1. maj 2024
Karen, it's wonderful to hear that you chose the Embassy Suites by Hilton Boston at Logan Airport. We're sorry to hear your evening visit didn't fulfill all your expectations, especially concerning your craving for a hot cup of tea. We take feedback seriously, and will ensure future guests are aware of the timings of our various outlets for refreshments. We're looking forward to hosting you again and exceeding your expectations.
10/10 Fremragende
Dylan
28. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dylan
Overnattede 1 nat i april 2024
Svar fra Customer Service den 30. apr. 2024
Dylan, it's wonderful to see your high rating for Embassy Suites by Hilton Boston at Logan Airport! We sincerely appreciate your feedback and look forward to hosting you again in the future. Safe travels until then!
2/10 Forfærdeligt
Rebecca
27. apr. 2024
Synes ikke om: Rengøring, service og personale
Rebecca
Overnattede 1 nat i april 2024
Svar fra Customer Service den 30. apr. 2024
Rebecca, it's concerning to see that your recent experience did not meet expectations. We aim for every guest's stay to be exceptional and regret we seem not to have achieved that this time. We'd appreciate any further details on your stay that could help us improve. We hope to have the opportunity to make it right in the future.
8/10 Udmærket
Charlene
27. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Charlene
Overnattede 1 nat i april 2024
Svar fra Customer Service den 30. apr. 2024
Charlene, thank you for choosing Embassy Suites by Hilton Boston at Logan Airport for your recent stay. We're thrilled to see that the overall experience met your expectations. We always strive for excellent guest satisfaction, and we're glad to have achieved that during your visit. We look forward to welcoming you back next time.
10/10 Fremragende
Terry, Hamilton
27. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice place to stay
Terry
Overnattede 1 nat i april 2024
Svar fra Customer Service den 28. apr. 2024
Thank you for the 5/5 rating, Terry!It's excellent you enjoyed your time at Embassy Suites by Hilton Boston at Logan Airport so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
10/10 Fremragende
Elizabeth
Rejste med familie og småbørn
26. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The airport shuttle ran 24/7
Elizabeth
Overnattede 1 nat i marts 2024
4/10 Dårligt
LAILONI
Rejste med familie, Rejste med partner
25. apr. 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in staff was kinda rude. There was a single server for the entire dining room for dinner. The room was mostly clean. Kinda smelled.
LAILONI
Overnattede 1 nat i april 2024
Svar fra Customer Service den 27. apr. 2024
Lailoni, it's clear that your stay didn't meet your expectations which is disappointing for us to hear. While we always strive to offer warm service and a welcoming atmosphere, it seems we fell short during your visit. We take your feedback about our team members and the dining situation seriously. Likewise, we're sorry to hear the room wasn't up to our usual high standards. All these points will be diligently addressed to ensure a better experience for all future guests. We hope you give us a chance to redeem ourselves during a future stay.
10/10 Fremragende
Jedimar
24. apr. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Thanks
Jedimar
Overnattede 3 nætter i april 2024
Svar fra Customer Service den 26. apr. 2024
Jedimar, it's great to see your brief but positive feedback. We're thrilled that your stay at the Embassy Suites by Hilton Boston at Logan Airport met your expectations. We look forward to the pleasure of welcoming you back soon.
6/10 Okay
Ali
22. apr. 2024
Ali
Overnattede 3 nætter i april 2024
Svar fra Customer Service den 13. maj 2024
Thank you for taking the time to share your feedback, Ali.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.
10/10 Fremragende
Andre, graniteville
Forretningsrejsende
22. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel and restaurant and bar
Andre
Overnattede 1 nat i april 2024
Svar fra Customer Service den 23. apr. 2024
Andre, it's delightful to hear that you had a great experience at Embassy Suites by Hilton Boston at Logan Airport. We are glad that our on-site restaurant and bar lived up to your expectations. It's always a pleasure to provide an enjoyable setting for our guests. We look forward to welcoming you back in the future.
6/10 Okay
Susan, Lake Elmo
21. apr. 2024
Synes godt om: Rengøring, service og personale
Susan
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 24. apr. 2024
Susan, it's appreciated that you took the time to rate your experience. The team at the hotel would value if you could provide any specifics about your stay that would help them understand your rating. Your feedback is important and truly helps to enhance the guest experience. The team looks forward to possibly serving you in the future.
10/10 Fremragende
Litekwa
21. apr. 2024
Litekwa
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 12. maj 2024
Litekwa, thank you for choosing Embassy Suites by Hilton Boston at Logan Airport. We're delighted to know your stay with us was enjoyable. We appreciate your high rating and look forward to hosting your stay again in the future.
6/10 Okay
Jeff
Rejste med partner
21. apr. 2024
A bit threadbare, like an old cruise ship. It is difficult to get taxis there because some companies do not want to incur extra city fees for access in the airport area. Uber will not pick up or drop off at the Embassy Suites Hotel - Boston, Logan Airport. This made inconvenient during our three-day stay.
Jeff
Overnattede 3 nætter i april 2024
Svar fra Customer Service den 22. apr. 2024
Jeff, thank you for sharing your feedback. It's disappointing to hear about the transportation challenges you encountered, which seemed to have affected your overall experience. We understand how this situation could have been inconvenient, and we appreciate your patience. We have taken note of your comments and will consider them as we continue to enhance our guest experience. We hope for a chance to serve you better in the future.
10/10 Fremragende
Peter
19. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Peter
Overnattede 1 nat i april 2024
Svar fra Customer Service den 21. apr. 2024
Thank you for this excellent rating, Peter!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Embassy Suites by Hilton Boston at Logan Airport! We'd love to host you again someday for yet another unforgettable visit.
8/10 Udmærket
Ivan
Rejste med familie
18. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great, wish it would be more affordable
Ivan
Overnattede 1 nat i april 2024
4/10 Dårligt
Liz
17. apr. 2024
Liz
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 9. maj 2024
Liz, thank you for taking the time to provide your rating. We're concerned to see that your experience didn't meet expectations. If there are specific issues or areas for improvement you'd like to share, please do not hesitate to provide us with more details. We value all feedback as we continuously strive to improve guest experiences. We hope you will give us another opportunity in the future to exceed your expectations.
10/10 Fremragende
Rhonda
Rejste med familie
15. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great transportation from airport and next to rental car location.
Rhonda
Overnattede 1 nat i april 2024
Svar fra Customer Service den 16. apr. 2024
Rhonda, it's wonderful to hear you appreciated the convenient transportation provided by Embassy Suites by Hilton Boston at Logan Airport. Being situated near the rental car location indeed makes it easier for our guests. Hope to welcome you back soon.
8/10 Udmærket
vipul
Rejste med familie
15. apr. 2024
It was a surprisingly good property for an airport hotel.
The location was super convenient and the food was good too.
vipul
Overnattede 1 nat i april 2024
Svar fra Customer Service den 16. apr. 2024
Vipul, it's wonderful to hear that Embassy Suites by Hilton Boston at Logan Airport exceeded your expectations, especially given its strategic location near the airport. We're also thrilled to know you enjoyed our culinary offerings. We hope to have the pleasure of welcoming you back on your next trip to Boston.
6/10 Okay
Marlys
14. apr. 2024
Marlys
Overnattede 1 nat i april 2024
Svar fra Customer Service den 6. maj 2024
Thank you for sharing your feedback, Marlys.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.
10/10 Fremragende
David
13. apr. 2024
Was exactly as advertised
David
Overnattede 1 nat i april 2024
Svar fra Customer Service den 14. apr. 2024
David, it's wonderful to hear that your stay at Embassy Suites by Hilton Boston at Logan Airport was successful and met your expectations. We strive to be transparent in our promises to guests. Please consider us for your future travel plans in Boston.
10/10 Fremragende
Takisha, Schenectady
Rejste med familie
12. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel was a pleasant surprise. Clean, spacious, very close to the airport. Which makes it convenient to catch your flight. HOWEVER, the $60 parking fee is astronomical and absolutely ridiculous.
Takisha
Overnattede 1 nat i april 2024
Svar fra Customer Service den 13. apr. 2024
Takisha, it's wonderful to hear your stay at the Embassy Suites by Hilton Boston at Logan Airport was a pleasing experience and you found our location near the airport beneficial. We totally understand your concerns about the parking cost and appreciate your forthcoming feedback, which is crucial for our continuous improvement. We hope to see you again in the future, providing the same cleanliness and convenience you enjoyed this time.
10/10 Fremragende
Steven
Rejste med familie
10. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the shuttle availability and the hotel's proximity to the car rental facility. I enjoyed breakfast. I was happy to see a team member at the front desk at the late hour of 1 a.m. ET!
Steven
Overnattede 1 nat i april 2024
Svar fra Customer Service den 11. apr. 2024
Steven, we're delighted to hear you took advantage of Embassy Suites by Hilton Boston at Logan Airport's convenient shuttle service and found our location ideal. It's pleasing to know you enjoyed breakfast and appreciated our team members' around-the-clock dedication. Thank you for sharing your experience, and we hope to welcome you back in the future.
10/10 Fremragende
cynthia, salisbury
10. apr. 2024
cynthia
Overnattede 3 nætter i april 2024
Svar fra Customer Service den 1. maj 2024
Cynthia, thank you for choosing to stay at the Embassy Suites by Hilton Boston at Logan Airport. It's fantastic to know you had a great time with us. We appreciate your feedback via the Expedia platform and look forward to hosting you again in the future!
10/10 Fremragende
Esther
10. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to the airport, convenient - neat rooms with nice features (an abundance of plugs!). Caveat to review is that the lobby was being renovated.
Esther
Overnattede 1 nat i april 2024
Svar fra Customer Service den 12. apr. 2024
Esther, it's wonderful to see you enjoyed the convenience and neat features of the Embassy Suites by Hilton Boston at Logan Airport. It's great you noted the multitude of outlets! We acknowledge there were some enhancements taking place in the lobby during your stay, giving us an opportunity to make the space more inviting. Your understanding is greatly appreciated. Looking forward to serving you again on your next trip to Boston.
8/10 Udmærket
Steve
9. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient hotel shuttle.
Breakfast was OK but nothing spectacular.
Steve
Overnattede 1 nat i april 2024
Svar fra Customer Service den 10. apr. 2024
Steve, it's wonderful to read that you found our complementary shuttle service to be of convenience during your stay at Embassy Suites by Hilton Boston at Logan Airport. Although it seems our breakfast selection didn't fully meet your expectations, this is valuable feedback for us. We continually strive to enhance our offerings to make sure our guests have the most satisfying start to their day. We hope to see you again soon for a more extraordinary experience.