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Anmeldelser af Red Lion Hotel Boise Downtowner

3.5 out of 5
Red Lion Hotel Boise Downtowner
1800 Fairview Ave, Boise, ID

Anmeldelser

6,6
Bedømmelse på 10 − Fremragende. 591 af i alt 2231 anmeldelser" "
Bedømmelse på 8 − Udmærket. 483 af i alt 2231 anmeldelser" "
Bedømmelse på 6 − Okay. 391 af i alt 2231 anmeldelser" "
Bedømmelse på 4 − Dårligt. 377 af i alt 2231 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 389 af i alt 2231 anmeldelser" "

6,6/10

Rengøring

7,8/10

Service og personale

6,2/10

Faciliteter

5,8/10

Overnatningsstedets tilstand og faciliteter

6,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

ghislain

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très bien
Overnattede 1 nat i maj 2024

6/10 Okay

matt

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Older hotel, in need of renovation. Staff is great. Hot tub inoperative and nasty.
Overnattede 4 nætter i maj 2024
Svar fra Red Lion Boise Downtowner den 26. maj 2024
Our hot tub is currently closed for maintenance. We expect to have it operational soon. Thank you for your feedback. We hope to see you in the future.

2/10 Forfærdeligt

Sydney W

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I booked two nights through Expedia and the property indicated it was for only one night. ugh!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Michael Jonathan, RICHMOND

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and clean
Overnattede 1 nat i maj 2024
Svar fra Red Lion Boise Downtowner den 26. maj 2024
Thank you, Michael. Your feedback is greatly appreciated.

6/10 Okay

Theresa

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The entire building was cold. Room and bathroom not very clean. Staff was very nice and friendly.
Overnattede 1 nat i maj 2024
Svar fra Philip den 24. maj 2024
We appreciate your feedback

8/10 Udmærket

Jenfier

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Red Lion Boise Downtowner den 25. maj 2024
Thank you for your feedback, Jenifer. We are so glad you enjoyed your stay!

10/10 Fremragende

ghislain

Rejste med partner
Excellent
Overnattede 1 nat i maj 2024
Svar fra Philip den 24. maj 2024
Thank you

6/10 Okay

Chad

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Staff was amazing and went above and beyond. Had an incident where AC did not work and room was hot. Staff found fan and refunded us our stay. The location was great and had rental scooters/bikes right outside.
Overnattede 2 nætter i maj 2024
Svar fra Red Lion Boise Downtowner den 23. maj 2024
We are always so happy to hear awesome things about our staff. We are glad that you were able to be taken care of well.

6/10 Okay

Joseph

Rejste med partner
Like the breakfast selection and room price was reasonable Lighting in room was limited. Only 2 of 7 light bulbs were working in vanity area The toilet flapper wasn’t working properly and was constantly filling up. The bathroom door had to be kept closed to eliminate sound The old section looks old and worn. Would recommend staying in newer section
Overnattede 1 nat i maj 2024
Svar fra Red Lion Boise Downtowner den 23. maj 2024
Hello Joseph, I would like to thank you for your feedback. We greatly apologize for the conditions of your lighting in the room. I am sure our maintenance staff has since addressed these issues. We do hope that you will stay with us again in the future.

2/10 Forfærdeligt

Scott

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very poor condition
Overnattede 1 nat i maj 2024
Svar fra Philip den 24. maj 2024
Please let us know how our service was. How can we improve.

10/10 Fremragende

Jimena

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Red Lion Boise Downtowner den 22. maj 2024
Thank you for your feedback!

10/10 Fremragende

Alexandre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good cost benefit.
Overnattede 5 nætter i februar 2024
Svar fra Philip den 22. maj 2024
Thank you

10/10 Fremragende

Sarita

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Philip den 22. maj 2024
Thank you

8/10 Udmærket

Russell

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Room was clean quiet and comfortable
Overnattede 1 nat i maj 2024
Svar fra Philip den 22. maj 2024
Thank you Russell

10/10 Fremragende

Anthony

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This place is where the homeless people live around it’s not this hotels fault they where a good place to stay
Overnattede 2 nætter i maj 2024
Svar fra Red Lion Boise Downtowner den 16. maj 2024
Thank you, Anthony. We truly appreciate your support. We work very hard to keep our hotel safe and comfortable for our guests.

8/10 Udmærket

John

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good value for clean, quiet room walkable to many restaurants and brew pubs.
Overnattede 1 nat i maj 2024
Svar fra Red Lion Boise Downtowner den 16. maj 2024
We love seeing reviews like this. Downtown has so many great things to do. Thank you for your feedback and we are always happy to hear our guests enjoyed their stay.

10/10 Fremragende

Sylvia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easy to find. Lots of parking
Overnattede 1 nat i maj 2024
Svar fra Red Lion Boise Downtowner den 16. maj 2024
Thank you, Sylvia. We hope to see you next time!

8/10 Udmærket

Adam, Eugene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i april 2024
Svar fra Philip den 17. maj 2024
Thank you for your rating.

2/10 Forfærdeligt

Erin

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Red Lion Boise Downtowner den 16. maj 2024
We are sorry to see that your stay was not up to standard. Please let us know where we can improve for the future.

2/10 Forfærdeligt

mark

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
No A/C in most of the rooms. Staff had no support from management. Was moved into another room with no A/C. The place is outdated and needs a major overhaul.
Overnattede 3 nætter i maj 2024
Svar fra Red Lion Boise Downtowner den 15. maj 2024
Hello Mark, I am very sorry to hear about the situations you encountered during your stay. Our maintenance team is very efficient and should have been able to assist in making your stay comfortable.

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Red Lion Boise Downtowner den 16. maj 2024
Thank you for your feedback, Michael. We are always happy when our guests enjoy themselves.

8/10 Udmærket

Sheila

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was a nice stay
Overnattede 2 nætter i maj 2024
Svar fra Red Lion Boise Downtowner den 15. maj 2024
Thank you, Sheila. We are always happy to hear our guests had an enjoyable time with us.

10/10 Fremragende

Naomie, Boise

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter
This was a great stay other then not having the jet rub bath tub in the room we loved the whole place! Easy to get the dog in and out and very conveniently placed for ubering.
Overnattede 2 nætter i maj 2024
Svar fra Philip den 14. maj 2024
We love to read comments like these. Thank you for your feedback.

4/10 Dårligt

Sarah

Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was a very scary experience for two girls. Do not recommend.
Overnattede 1 nat i maj 2024
Svar fra Philip den 17. maj 2024
We are very sorry to hear you felt scared. Please let us know what we can do better to assist.

8/10 Udmærket

jaime

Overnattede 4 nætter i maj 2024
Svar fra Red Lion Boise Downtowner den 15. maj 2024
Thank you, Jaime. We are glad you enjoyed your stay.

4/10 Dårligt

Caz

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A pool was advertised but was closed when we got there. Also the lady who checked us in was miserable and clearly didn’t want to be there.
Overnattede 1 nat i maj 2024
Svar fra Philip den 14. maj 2024
Thank you for your feedback. Our pool is seasonal and has not yet opened. Our target date is 20th.

4/10 Dårligt

Ara

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Before I booked my room through the 3rd party, I called the hotel to ask if they can match prices, but i put in hold for over 7 minutes then i called again, but i was put in hold automatically until finally the FD (3 to 11 p.m) pick up... I asked her if they match prices, and she answered me saying NO and hung up the phone. I booked my room, and we showed to the hotel. The room AC didn't work the was 100 degrees, the phone didn't work, the tv didn't worked I ask the FD night audit lady (very nice lady), and she explain the had problems (understandable things happened). In the morning we had breakfast 👎 no utensils, the pastry box was disgusting dirty, and breakfast honestly was no good. I know is so much you can do, BUT honesty this hotel needs a lot improvements, starting with your FD 3 to 11 lady.
Overnattede 1 nat i maj 2024
Svar fra Philip den 14. maj 2024
We thank you for your feedback. It appears we failed drastically in all areas. This is very deflating to my team. I will be addressing these issues immediately.

8/10 Udmærket

Eujenio E.

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Front desk personnel Sara was very helpful.
Overnattede 4 nætter i maj 2024
Svar fra Philip den 13. maj 2024
I will be sure to pass along your Insite to Sara.

10/10 Fremragende

Janelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really enjoyed our stay. The front desk girl, Sarah, who checked us in was super kind and polite and gave us free tickets to the speedway. Our room was in the tower and had a great view! The employees were all very friendly and courteous. The girl who I checked out with on Saturday morning was also very nice and friendly. We will definitely be returning!
Overnattede 1 nat i maj 2024
Svar fra Philip den 13. maj 2024
This is great news to have a guest who wants to return. Thank you for your feedback. I will be sure to pass it along.

2/10 Forfærdeligt

Robert

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
First room they gave me it was 100° in the room. The phone didn’t work so I had to use my cell phone to call. I was on hold for 10 minutes. Had to call again and tell him that I am in a room and it’s hotter than hell. Then they said they’d send somebody 20 minutes later nobody came. So I packed my stuff and went downstairs and said give me a new room. Give me another room and the TV doesn’t work. I’ll never be back.
Overnattede 1 nat i maj 2024
Svar fra Philip den 13. maj 2024
This will be addressed immediately. We greatly apologize for the inconvenience.

2/10 Forfærdeligt

Thomas

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The climate control system didn’t work in the building. Rooms too hot. Good staff. Had to stay elsewhere
Overnattede 1 nat i maj 2024
Svar fra Philip den 13. maj 2024
We appreciate your feedback Thomas and are working to resolve the issue.

4/10 Dårligt

Michele

Rejste i en gruppe
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The air conditioner was not working . Was charged fees accidentally. Was told it would take a day to resolve.
Overnattede 2 nætter i maj 2024
Svar fra Philip den 13. maj 2024
Hello Michelle, We apologize for the inconvenience. We do not charge any fees to your account. There is a 50.00 hold at check in that is released at check out.

8/10 Udmærket

Cheyanne, Cottonwood

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the room. The bed was amazing
Overnattede 1 nat i maj 2024
Svar fra Philip den 13. maj 2024
Thank you for your stay and feedback.

10/10 Fremragende

Jeremiah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Philip den 13. maj 2024
Thank you

2/10 Forfærdeligt

Laura

Rejste med familie og småbørn
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Advertised pool and didn’t have one only reason I booked my room there.
Overnattede 1 nat i maj 2024
Svar fra Philip den 13. maj 2024
Our pool is seasonal and is listed as such. We apologize for any inconvenience as it is not set to open until next week.

8/10 Udmærket

Shelly

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter
The front office staff was very kind and helpful. The breakfast that is offered in the morning was awful; cold food that should have been hot, ill-tasting, very disappointing!
Overnattede 2 nætter i maj 2024
Svar fra Philip den 13. maj 2024
Thank you for your feedback, Shelly. We will be investigating our breakfast closer.

6/10 Okay

Jane

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Terrible location, air conditioner broken, run down, very old nothing updated however staff was friendly
Overnattede 2 nætter i maj 2024
Svar fra Philip den 13. maj 2024
We greatly appreciate your feedback. Our AC system is functioning normally. We working on our facility improvements.

10/10 Fremragende

Cynthia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Philip den 13. maj 2024
Thank you

8/10 Udmærket

Annie

Forretningsrejsende
Synes godt om: Rengøring, service og personale
The property is tired and dated. The staff was friendly professional and to the point. I was pleasantly surprised by my room. It was large, clean and comfortable.
Overnattede 2 nætter i maj 2024
Svar fra Philip den 9. maj 2024
Thank you for your feedback of our staff.

6/10 Okay

Yucare

Synes godt om: Service og personale
N/-
Overnattede 2 nætter i marts 2024
Svar fra Red Lion Boise Downtowner den 9. maj 2024
Thank you for your feedback. We are glad you enjoyed your stay with us!

6/10 Okay

Shawn

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I specifically chose a place with a hot tub and it wasn't in working order, the staff was very nice and helpful, location was very convenient
Overnattede 4 nætter i april 2024
Svar fra Philip den 8. maj 2024
We apologize for the hot tub. Our facilities are outdoors and is still closed until the end of May.

4/10 Dårligt

Maureen, Waddell

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was nice but the hotel is run-down. No ice available on any floor. Lighting was an issue in the bathroom. Breakfast was sub-par the one day we actually had it. This is the second and last time we will stay there, even for the price
Overnattede 3 nætter i maj 2024
Svar fra Red Lion Boise Downtowner den 8. maj 2024
Thank you for your feedback, Maureen. We have since addressed the issues with our ice machines and do greatly apologize for any inconvenience. Our front desk staff should also have been available to assist in getting you the things you need.

6/10 Okay

Meaghan

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We’ve stayed at this hotel several times due to hits location and reasonable price. The bed was comfortable and it was nice a quiet on Friday night. We chose to eat breakfast in your continental style dining area. We were in a hurry to get to my daughter’s graduation ceremony and they opened 10 minutes late and the food tasted like it was a few days old. There were about 5 light bulbs in our room that needed to be replaced and the bedside lamp didn’t work. We were also looking forward to using the hot tub and it was not working either. There was garbage overflowing in trash cans in the hallways and overall the hotel looked pretty run down and dirty. The staff was friendly and helpful, so that was a bright spot.
Overnattede 2 nætter i maj 2024
Svar fra Red Lion Boise Downtowner den 8. maj 2024
Thank you for your feedback, Meaghan. I am so sorry to hear about the troubles you encountered during your stay. I know that our staff would have been very willing to help, so I do hope that you voiced some of these shortcomings to the front desk.

6/10 Okay

Jesse

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I stayed in room 670 and we had a leak coming from the ceiling, It only happened once but still.. a leak nontheless. The hotel was nice and the staff was very friendly. Room was very hot, the AC didn't work as others have stated and I even read from the owner themselves that it was fixed. However it wasn't so that's a shame. Other than those two issues, I guess it was an alright stay. Would choose some place else though honestly but its an okay stay if you're on a budget
Overnattede 4 nætter i maj 2024
Svar fra Red Lion Boise Downtowner den 8. maj 2024
Jesse, we greatly apologize for the inconveniences you experienced during your stay. I assure you that we are working tirelessly to improve our facility. Thank you for your honesty and we appreciate your business.

4/10 Dårligt

Trish

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Staff was friendly. Hotel is in short walking distance of a delicious pizzaria and A'tavola, an Italiian cafe and market. However, the hotel property both outside and inside does not match the photos displayed on Expedia. Overall, the hotel is in desperate need of a deep cleaning and update. The desk chair as well as the reading chair in our room was dirty and in need of a steam clean. The bathroom faucet dripped continuously, a few light bulbs were out, and the bathroom fan did not work. Most things in our room, and in the hotel in general, appeared very worn. I would not have made a reservation at this hotel had I known the facility's conditions were so rundown, and I will not stay here again.
Overnattede 2 nætter i maj 2024
Svar fra Philip den 6. maj 2024
Thank you for your feedback. We are working on correcting the issues.

4/10 Dårligt

Kailyn

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
not great wouldn’t stay again
Overnattede 3 nætter i maj 2024
Svar fra Philip den 6. maj 2024
What didn't you like. I hope you would give us the opportunity to correct it.

10/10 Fremragende

Darren

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Kinda in the middle of run down downtown
Overnattede 3 nætter i april 2024

8/10 Udmærket

Vincent

Synes godt om: Rengøring, service og personale
Good value
Overnattede 1 nat i maj 2024
Svar fra Red Lion Boise Downtowner den 4. maj 2024
Thank you for your feedback, Vincent. We appreciate you choosing to stay with us.

6/10 Okay

TERRY

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The room was noisy. Strange sounds coming from the vents. Otherwise, room was clean and nice.
Overnattede 2 nætter i april 2024
Svar fra Red Lion Boise Downtowner den 3. maj 2024
Thank you for your feedback, Terry. I hope that you may have reported these strange occurrences to our staff to have them addresses. Otherwise, we are super please to hear you enjoyed your stay with us.

2/10 Forfærdeligt

Janiece

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We had to change rooms after unpacking. The tv, refrigerator, bathroom fan & coffee maker didn't work. It was filthy. The second room was cleaner some lights didn't work. coffee maker & bathroom fan were broke. All in all a very bad trip
Overnattede 1 nat i april 2024
Svar fra Vanessa Wilson den 1. maj 2024
Janiece, we greatly apologize for the less than satisfactory experience you had with us during your recent stay. I have passed along these concerns the proper departments and we will do better in the future. Thank you for your feedback and we hope to have another chance to impress you in the future.