Hoteller nær Black Rock

"Great location and beach!"

"Fantastic hotel with great service"

"I rented a two-bedroom unit. The bedrooms and living room were very clean and well maintained. The kitchen could use a bit more attention in terms of cleanliness. The view was great, and the unit itself was spacious and comfortable."

"Pool was good, no we had a outer view."

"This is our third time staying in Sheraton in Kaanapali. Unfortunately, despite the premium location, the resort is getting older and older and in desperate need of renovation. Seems that lobby was recently renovated, but rooms need help. Our ocean view room had crack in the sink, no vent in the bathroom and multiple layers of pain that was chipping. It probably would not matter that much if weather would be better during our stay, because due to the tropical storm we were forced to spend a lot...

"Staff were not very helpful or friendly. The cleaning of room was lacking, when I arrived I did not have soap or lotion in my room. Breakfast buffet was terrible. The eggs were powdered eggs! I would not recommend this place."

"We had a wonderful stay. Everyone was so friendly and helpful. I loved how we were sent text messages of any updates or information on daily activities. Looks slightly outdated but currently under renovation. The food and drinks were great. We Will stay here again. "

"Good service and room was clean and comfortable. Views were spectacular. "

"Great location. Rooms a bit old. Only one bed and the sleeping could was not suited for sleeping as you could feel every single spring, so not a comfortable sleep. Great children’s pool and also another one for adults. Right at the beach which was a very nice one and also 10 minutes from Whalers Village and another beach and bay in opposite direction with turtles swimming."

"Pros: The unit! Cable TV like CNBC & Bloomberg, ice machine, pool noodles/snorkel gear, cantenes for day trips, high end kitchen applances and supplies, good mattress. Cons: Undisclosed fees I was asked to pay upon checkin even when I messaged hotel/mgmt/owner? on Expedia platform weeks before to doublecheck and was told no additional $! It should clearly state "pay at property $xx amount" like my other expedia bookings. Expedia resolved it after escalation."

"room was amazing best view with ocean front right out of your window turtles and whales right outside your window as well what a place def recommend just one thing needed for the ladies is more mirrors and a iron lol. "

" The room didn’t really have a balcony, just a very narrow space about 12” wide that you could stand on, no chairs would fit. Also, the ocean view was very very small. These two things were very disappointing since the room was advertised as having a balcony. Our room smelled heavily like marijuana when we first arrived, and the toilet had not been cleaned. When we asked to switch rooms, we were told they were at 98% capacity, and there were no comparable rooms. So the value for what we paid...

"Great hotel and perfect location"

"Room was absolutely clean and gorgeous. Bigger than we expected. It was clean and accessible to pool. Concierge was very responsive and helpful. Only callout is they provided only 2 sets of mini toiletries and our family stayed for almost a week. "

"Convenient location. Served our purpose well. Clean and comfortable. Hotel is perfect for kids. Beach...not so much"

"Excellent beautiful place/location. Front desk needs help. Over hour to check in, no apologies and no one in front of us. Just sat behind their computers??? What was happening? No communication was. Got mail I was expecting, no call, email or msg to room. I pressed on check out and they found it. Front desk help needed"