Hoteller nær Kaanapali Beach

"The resort was in the perfect location! We had a wonderful time walking up and down the beach and Whaler Village is literally right next to it less than five min walk. They had tons of shops and great food options! "

"Fantastic hotel with great service"

"Fantastic property and stay. The units appear to be recently updated and in great condition. The ocean view was great - mostly unobstructed unless you count a few palm trees. The pool bathrooms were the cleanest I've ever seen at a resort - very much appreciated this attention! Aside from a negative interaction with the hotel manager who was not friendly or very helpful after our vehicle's windshield was shattered by a golf ball in the valet lot, the rest of the staff was wonderful. Any service...

"I rented a two-bedroom unit. The bedrooms and living room were very clean and well maintained. The kitchen could use a bit more attention in terms of cleanliness. The view was great, and the unit itself was spacious and comfortable."

"Pool was good, no we had a outer view."

"I give it a 3.0 rating. Most of the staff was great, a few mediocre. Rooms are a bit run down and aged. Hotel was generally clean for its age. I’m a Hilton person and compare it to a run down Hilton Doubletree. Food was below average - Luau food was comparable to a Golden Corral - almost inedible. Like airplane food on a domestic flight. Drinks at the Luau were disgusting, performance was good. I would not recommend this place unless you are on a strict budget. $600 per night!!! Spend...

"Check in was not great. Our room was not ready which is understandable but when it was ready, they sent us to the wrong tower... clear across the entire property. Our view, supposed to be Garden View, we saw a parked cars looking at their grill and headlights. I would not stay there again."

"The staff was nice property needs some updates a bit , it had a must smell like a wet smell throughout hallways and rooms didn’t like that made it feel heavy just by the smell other then that the stay was ok food was fair loved my ocean view room. A lot of excursions was cancelled because of flood/rains including the one at Royal Lahana "

"Went for our honeymoon and the Whaler didn’t disappoint. The room was clean and set up pretty well. The communication and follow up was the best I’ve experienced, we wanted to experience a bunch of local spots and the staff was extremely nice and helpful. The location is perfect. Very centralized to snorkeling, pool, or the ocean. A bunch of good food in walking distance and even some others for a short drive. Was able to whale watch from the room and a short walk to black rock we seen dolphins....

" The room didn’t really have a balcony, just a very narrow space about 12” wide that you could stand on, no chairs would fit. Also, the ocean view was very very small. These two things were very disappointing since the room was advertised as having a balcony. Our room smelled heavily like marijuana when we first arrived, and the toilet had not been cleaned. When we asked to switch rooms, we were told they were at 98% capacity, and there were no comparable rooms. So the value for what we paid...

"everything was good. wish pool was heated though."

"Pros: The unit! Cable TV like CNBC & Bloomberg, ice machine, pool noodles/snorkel gear, cantenes for day trips, high end kitchen applances and supplies, good mattress. Cons: Undisclosed fees I was asked to pay upon checkin even when I messaged hotel/mgmt/owner? on Expedia platform weeks before to doublecheck and was told no additional $! It should clearly state "pay at property $xx amount" like my other expedia bookings. Expedia resolved it after escalation."

"Everything was perfect!"

"Excellent beautiful place/location. Front desk needs help. Over hour to check in, no apologies and no one in front of us. Just sat behind their computers??? What was happening? No communication was. Got mail I was expecting, no call, email or msg to room. I pressed on check out and they found it. Front desk help needed"

"It’s walking distance to the beach."