Black Chasm Cavern National Landmark

My a/c went out on the last night. I called twice to have them send an engineer to repair. No one came. It was 80 degrees so I had the overhead fan on overnight. When I checked out the next day, I complained to them about the hot humid room and lack of follow up about repairing it, but the front desk just said “sorry” and handed me my receipt. There was also a lot of noise from next door and room above: voices and running footsteps.

Reception ... the worst service I have ever encountered. Roof terrace is very small and therefore very crowded. Room doors to the corridors does not insulate sound very well, you can hear people having conversations when passing your room.