Udsigt fra overnatningsstedet
Tjek tilgængelighed

Anmeldelser af Mountain Lake Lodge

3.5 out of 5
Mountain Lake Lodge
14735 Sylvan Drive, Bigfork, MT

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 285 af i alt 409 anmeldelser" "
Bedømmelse på 8 − Udmærket. 85 af i alt 409 anmeldelser" "
Bedømmelse på 6 − Okay. 24 af i alt 409 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 409 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 409 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

8,8/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Alberto M.

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was friendly and the Pizza was good, that's about it. The hotel is very understaffed, the property is run down, the grounds are not well kept and the room's cleanliness was very dissapointed....there was even dog food/treats under the sofa bed. That was disgusting plus there was pet hair all over the room.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Annika

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The front desk staff was extremely friendly and helpful. Very great property and beautiful views. Great place to stay.
Svar fra Richard den 20. maj 2024
Dear Annika,Thank you for your kind words and for staying with us.We Look forward to hosting you in the future.

10/10 Fremragende

Ishita

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent property friendly front desk staff and beautiful location
Overnattede 1 nat i maj 2024
Svar fra Richard den 20. maj 2024
Thanks for staying with us. And for your kind comments!

6/10 Okay

Jake

Rejste med familie
Synes godt om: Service og personale
Staff was great. When I booked it said there was a nice restaurant but that doesn’t exist. It’s still a great view and check in was great they had everything ready to go when we got there. The room was clean but someone left the heater on so it was 95 degrees when we got there. All in all I would still come back
Overnattede 1 nat i maj 2024
Svar fra Laura den 13. maj 2024
Thank you for your feedback

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Laura den 13. maj 2024
Thank you for your feedback. We appreciate it. Come back and see us again.

10/10 Fremragende

Stevan, Mead

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great time thank you
Overnattede 2 nætter i maj 2024
Svar fra Laura den 6. maj 2024
Thank you for your feedback. We appreciate it . Come back again.

10/10 Fremragende

Sarah

Overnattede 1 nat i april 2024
Svar fra Laura den 13. maj 2024
Thank you for your feedback. We appreciate it and hope to see you again.

8/10 Udmærket

Stephen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The parking lot is really tight until you get used to it. The steps, shower, hot tub, and the grounds lack an awareness for mildly handicapped guests; a few more hand-holds would be a good improvement. That said, this place is a major step up over most of the places that I've stayed in the last year; and I tend to stay in the best available places. If this is how the place is always run you can't go wrong.
Overnattede 1 nat i april 2024
Svar fra Laura den 14. apr. 2024
Thank you for your feedback. We hope you come back and see us again

10/10 Fremragende

Glen, Pinehurst

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great little small town hotel that had a great room and great staff. The views are great and the hottub area is great
Overnattede 1 nat i april 2024
Svar fra Laura den 14. apr. 2024
Thank you for your feedback! So glad you enjoyed your Stay!

10/10 Fremragende

Mandy

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Laura den 14. apr. 2024
Thank you for your feedback! We look forward to the next time!

8/10 Udmærket

Amanda

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Rooms were dated but nice, it is pet friendly so some rooms had a slight animal odor. We were upgraded from 1 room to another due to the fireplace not working. Was fine because the original room also had an odor. Staff was nice, helpful and accommodating. Restaurant was nice, friendly staff, and great food. Would stay again. Unfortunately the weather wasn't great so views were limited but that's just bad luck.
Overnattede 1 nat i marts 2024
Svar fra Laura den 27. mar. 2024
Thank you for your feedback. We appreciate it.

10/10 Fremragende

Patty

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms are beautiful and the staff wonderful
Overnattede 2 nætter i marts 2024
Svar fra Laura den 25. mar. 2024
Thank you for your feedback. come again

10/10 Fremragende

Kimberly

Overnattede 1 nat i marts 2024
Svar fra Laura den 14. apr. 2024
Thank you for your feeback! Come see us again !

10/10 Fremragende

Angela

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was extremely friendly and helpful.
Overnattede 1 nat i marts 2024
Svar fra Laura den 21. mar. 2024
Thank you for your feedback ! We hope you visit us again.

10/10 Fremragende

Jenifer

Rejste med familie
Synes godt om: Service og personale, faciliteter
Check in was easy and staff was so kind.
Overnattede 1 nat i marts 2024
Svar fra Laura den 17. mar. 2024
Thank you for your feedback . Come see us again.

10/10 Fremragende

Precious Angelica

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property has a very homey, cozy and calm feeling. I would recommend this big time!!!! Staff are very nice and accommodating!
Overnattede 1 nat i marts 2024
Svar fra Laura den 10. mar. 2024
Thank you for your feedback! We really appreciate it. Come back soon.

8/10 Udmærket

Shelby

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i februar 2024
Svar fra Laura den 3. mar. 2024
Thank you for your feedback. We appreciate it!

10/10 Fremragende

Andrew, Polson

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent gem overlooking Flathead Lake.
Overnattede 1 nat i februar 2024
Svar fra Laura den 26. feb. 2024
Thank you for your feedback. We hope to see you again!

10/10 Fremragende

Susan Carol

Overnattede 1 nat i februar 2024
Svar fra Laura den 26. feb. 2024
Thank you for your feedback! We hope to see you again.

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cozy and clean.
I really enjoyed the 24 hour access to the outdoor hot tub.
Overnattede 2 nætter i februar 2024
Svar fra Laura den 26. feb. 2024
Thank you for your feedback. We appreciate it! Come see us again!

10/10 Fremragende

Kelly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Laura den 26. feb. 2024
Thank you for your feedback. We are glad you had a nice stay! See you next time.

10/10 Fremragende

Michelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful and dog friendly
We've stayed here twice while planning our move back to Montana. The rooms are more like suites...very comfortable, dog friendly, clean and in great condition! The staff is always friendly, the restaurant has great dinners (we've even eaten there when we originally lived in Montana). We've referred many friends to stay here as well.
Overnattede 1 nat i februar 2024
Svar fra Laura den 26. feb. 2024
Thank you for your feedback! Come visit again!

10/10 Fremragende

Mianne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect
From the minute we arrived we were amazed with the staff, cleanliness of the property, to the views. We will definitely be coming back, and highly recommend.
Overnattede 1 nat i februar 2024
Svar fra Laura den 19. feb. 2024
Thank you for your feedback! We appreciate it and look forward to the next time!

10/10 Fremragende

Sean

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The room was awesome. The big jetted tub was just what we needed on a snowy winter evening. I used Expedia to book it and wish I would have booked directly. I would have got a better deal. Still the hotel is excellent.
Overnattede 1 nat i februar 2024
Svar fra Laura den 15. feb. 2024
Thank you for your feedback. We are so happy you enjoyed your stay with us!

10/10 Fremragende

Will

Rejste med partner
Synes godt om: Rengøring, faciliteter
Gorgeous!
Overnattede 1 nat i januar 2024
Svar fra Richard den 1. feb. 2024
Thank you very much for your complement.We look forward to seeing you again soon.

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Second time we’ve stayed here. Love the separate bedroom, deck and fireplace.
Overnattede 1 nat i januar 2024
Svar fra Kim den 2. feb. 2024
Thank you, please come back again.Kim

10/10 Fremragende

Angela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Laura den 25. jan. 2024
Thank you for your feedback! We look forward to next time.

8/10 Udmærket

Julie

Synes godt om: Rengøring, service og personale
beautiful grounds. staff was very friendly. room was very comfortable. Only problems we had were that the fireplace (electric) was not working. It would have put out some heat, but was mainly aesthetic. So it was no big deal as there was another source of heating. And for some odd reason we could not get the TV to turn off. We finally had to unplug it. The remote worked as we could change the channels and volume control worked. It just wouldn't turn off. Other than that - I would definitely recommend this hotel. The attached restaurant, Riley's, was pretty awesome. We had a huge family gathering that basically took up the whole restaurant. They did a fantastic job of serving us and the food was good.
Overnattede 2 nætter i januar 2024
Svar fra Kim den 2. feb. 2024
I am sorry about your problems with the TV and fireplace. Just had all of the TV boxes changed out and are still working on troble shouting. I remember your family and you were all really nice and alot of fun. Thank you for staying with us. Kim

10/10 Fremragende

Chelea

Overnattede 2 nætter i januar 2024
Svar fra Laura den 8. jan. 2024
Thank you for your feedback ! We areso happy you enjoyed your stay with us!

10/10 Fremragende

Jeffrey, FPO

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Laura den 8. jan. 2024
Thank you for your feedback! We appreciate it!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Stay!
We love this place. Great location for exploring Woods Bay and Bigfork. The 24hr outdoor hot tub and the jacuzzi tub in the room (not all rooms) are the best! Room did seem to need a little help. The fireplace was not working unfortunately and the heating was either too hot or too cold. But we will be back.
Overnattede 1 nat i december 2023
Svar fra Laura den 8. jan. 2024
Thank you for your feedback! We are addressing the fireplace issue. We are looking forward to welcoming you back!

10/10 Fremragende

Jack, Issaquah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We have stayed here before, enjoy the quiet and the staff is great
Overnattede 2 nætter i december 2023
Svar fra Laura den 7. jan. 2024
Thank you for your feedback, We appreciate your feedback!

6/10 Okay

Michelle

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Don't expect any housekeeping services
We stayed 4 days and 3 nights and learned on the 3rd day that housekeeping doesn't service the room except every 3 days. So I guess they serviced it the DAY WE CHECKED OUT? We were out of kleenex, almost out of TP, had to go to the front desk and ask for more soap and bath towels and we had to empty our own trash. Not very impressed due to the lack of service.
Overnattede 4 nætter i december 2023
Svar fra Kim den 2. feb. 2024
Michelle We do service on request, but always on the third day. I am sorry the front desk didn't explain that to you on check-in. we will try to do better letting our guest know about our policy. I am sorry you had to empty your own trash we would of gladly serviced your room if we had known you requested it. Kim

8/10 Udmærket

James

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The hotel is an aging beauty. It’s a great venue, has an amazing location and extremely friendly and accommodating staff. Riley’s restaurant is great! However, the hotel is showing its age and sorely needs redecorating and refurbishing. Wallpaper is peeling. Furniture is a little beat up (the bed was new and great!), and cleaning leaves a lot to be desired. The couch pillows were disgusting! The gas fireplace didn’t work. There were cobwebs behind the furniture. This “aging beauty” is a wonderful place and with some updating, care and attention could still be brought back to excellence! Until then I’ll have to stay elsewhere. I may return to enjoy the restaurant however.
Overnattede 3 nætter i december 2023
Svar fra Laura den 15. feb. 2024
Thank you for your feedback!

10/10 Fremragende

Krystle

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Laura den 18. dec. 2023
Thank you for your feedback. We appreciate it and are glad you enjoyed your stay!

10/10 Fremragende

iain

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Mountain Lake Lodge is situated with views of Woods Bay and beyond from every unit.
Overnattede 3 nætter i november 2023
Svar fra Happy customer den 2. dec. 2023
Thank you for your feedback! Come see us again.

8/10 Udmærket

Kyle

Very remote, no uner drivers not much to eat
Overnattede 1 nat i november 2023
Svar fra Laura den 30. nov. 2023
Thank you for your feedback.

6/10 Okay

SCOTT

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
A few steps and it would be better
No room servicing so out of coffee, shampoo and soap. Helpful front desk resolved the problem, but why? TV didn't work correctly.
Overnattede 2 nætter i oktober 2023
Svar fra Kim den 3. nov. 2023
I am very sorry you ran out of coffee and shampoo, but I am glad our desk clerk was able to help you. We do offer daily room service on request as stated in your registration check-in form and posted at our front desk. thank you Kim

8/10 Udmærket

Brian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The view to Flathead Lake is a terrific amenity. It would be nice if there was a trail or designated route to hike along the lake front.
Overnattede 2 nætter i oktober 2023
Svar fra Laura den 25. okt. 2023
Thank you for your feedback! Come and visit again:)

8/10 Udmærket

Christopher

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I enjoyed my stay, would recommend.
Overnattede 5 nætter i oktober 2023
Svar fra Laura den 23. okt. 2023
Thank you for your feedback! We greatly appreciate it!

10/10 Fremragende

Monica

Overnattede 4 nætter i juli 2023
Svar fra Laura den 23. okt. 2023
Thank you for your feedback!! We appreciate hearing from you!

8/10 Udmærket

Laurent

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing
Staff very nice. Beautiful view and atmosphere amazing !
Overnattede 1 nat i oktober 2023
Svar fra Laura den 21. okt. 2023
Thank you for your feedback! we do appreciate it :)

10/10 Fremragende

Brenda

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a beautiful location and check in and out easy.
Overnattede 1 nat i oktober 2023
Svar fra Kim den 16. okt. 2023
Thank you for staying with us, please come again.Kim

10/10 Fremragende

Ronald W

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The accommodations and staff were wonderful!!
Overnattede 1 nat i oktober 2023
Svar fra Laura den 27. okt. 2023
Thank you for your feedback! We hope to welcome you again!

8/10 Udmærket

Jeffrey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2023
Svar fra Laura den 11. okt. 2023
Thank you for your feedback. We appreciate it.!

10/10 Fremragende

Wayne, RIGBY

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was very refreshing to enjoy the setting, the staff and the other guests.
Overnattede 1 nat i oktober 2023
Svar fra Laura den 11. okt. 2023
Thank you for your feedback. We appreciate it , and hope to welcome you back

8/10 Udmærket

Amy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Laura den 9. okt. 2023
Thank you for your feedback. We appreciate it!

4/10 Dårligt

Chelsi Lynn

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
* Slight sewage smell to water * TV (Spectrum) resets every 20 mins on both tvs and takes 10 minutes to start back up * Bed very uncomfortable and hard * Floors dirty * Shower floor very slippery * Cobb webs all over rooms * Very outdated * Sliding door doesn’t lock or is very tricky * No secondary curtains behind blackout curtains so had to keep them drawn at all times
Overnattede 4 nætter i september 2023
Svar fra kim den 15. okt. 2023
I am very sorry about your stay. I will address your issues with our staff. we have just recently updated our spectrum TVs and yes have been having problems and we have contacted Spectrum to fix them.

10/10 Fremragende

Lisa

Overnattede 2 nætter i oktober 2023
Svar fra Laura den 25. okt. 2023
Thank you for your feedback! We appreciate it!

10/10 Fremragende

Gayle

Overnattede 3 nætter i august 2023
Svar fra Laura den 22. okt. 2023
Thank you for your feedback! We appreciate it ! Come again:)