Thanks Annette

Thank you kindly for your review, James, we're happy to hear the location was convenient!We look forward to your next stay!Kind regards,The Penny Farthing

Thank you kindly for your review, Amanda.It's a shame to hear that your rest was disrupted. We would appreciate you getting in touch with us directly so we can address the issues of your recent stay.Kind Regards,The Penny Farthing

Hi Claire,Thank you for your fantastic review and for choosing to stay with us! We're thrilled to hear that you enjoyed our great location, easy parking, friendly check-in, lovely room, and excellent shower facilities. We apologise for any noise disturbance you experienced; please don't hesitate to let us know if there's anything we can do to make your next stay even more comfortable. We hope to welcome you back soon!Kind RegardsMattThe Penny Farthing

Hi Funsho,Thank you kindly for your review!We're happy to hear you enjoyed your stay with us, and we hope you return to stay with us again soon!Kind Regards,The Penny Farthing

Hi Sue,Thank you kindly for your review.We're happy to hear you enjoyed your time with us. If you had any feedback for what we can do to make a stay with us for more than a stopover, we would greatly like to hear from you!We hope you return to stay in the near future.Kind Regards,The Penny Farthing

Hi Salomon, Thank you for leaving the review. We are glad to hear that you had a comfortable stay.

Hi Craig, Thank you for leaving the review, following your stay. We would love to welcome you again soon to deliver the 5* service we always strive to.

Hi Vikki,Thank you for your review. We're glad you appreciated the cleanliness and comfort of your stay. We apologize for the issues with shower grout and room lighting and will address them promptly for a better experience next time.Kind RegardsMattThe Penny Farthing

Hi Paul,Thank you for rating your stay with us. We're glad you had a good stay and hope to welcome you back for an even better experience next time.Kind RegardsMattThe Penny Farthing

Thank you kindly for your review, Laura!If you have any comments that would help improve our score and improve future stays, we would greatly like to hear from you.We hope you return in the near future!Kind Regards,The Penny Farthing

Hi Cliff,Thank you for your review.We apologise that not everything was up to standard and we hope to do better next time.Kind regards, Imani

Hi Peter,Thank you kindly for sharing your experience with us.We're happy to hear you had a good rest, and found the surrounding area to your liking, but we're disappointed to hear about the state of your room and the lack of hot water for the morning. I'll be bringing this to the attention of our management team as it's below our usual high standards and we always want to prioritise the comfort of our guests.We hope this doesn't dissuade you from a future visit as we would like to host you again.Kind Regards,The Penny Farthing

Hi Gary,Thank you for your review following your stay with us. We're glad to see that the score was a high 8 out of 10 but would love to know anyways we could improve your stay next time to increase that score to a 10 out of 10!We look forward to hearing from you.Kind RegardsMattThe Penny Farthing

Hi John, Thank you for your 5* rating! We're pleased to hear you enjoyed your stay with us and hope to welcome you back again. Thank you. Kind regards, MollyThe Penny Farthing Team

Hi Gemma Ama,Thank you very kindly for your review!We hope you revisit us in the near future!Kind Regards,The Penny Farthing Reservations Team

Hi Diane,Thank you kindly for leaving a review with us.It's a shame to see the score you gave us. We'd greatly appreciate to hear more from you about where your stay with us didn't meet your expectations.Kind Regards,The Penny Farthing Reservations Team

Hi Lisa,Thank you very much for your review, we're very happy to hear you enjoyed your stay with us!We look forward to seeing you in the near future.Kind Regards,The Penny Farthing

Thanks for the review Kevin. We're sorry to hear that the noise from guests dining at a restaurant near our hotel affected your stay.

Wow 10/10! Thanks for the great score Dawn.

Hi Alastair, Thanks for taking the time to leave a review.We're sorry that you found it harder to find us on the high street, as you mentioned we did send instructions to find us however due to booking through a third party this email delivered to you slightly later. We hope that now you know where to locate us, that you may visit us again in the future.

Hi Linda, thank you for your message. We're glad to hear you had a nice stay with us. We hope to welcome you again soon to make your experience a full 10 out of 10!

Hi John, we're sorry to hear that our hotel was not up to the standard we hope to achieve. Thank you for your feedback. I have passed your feedback on to our team to look into these issues to improve for the future.

Thank you for your review! We're happy to see you enjoyed your stay with us!Kind Regards,The Penny Farthing

Hi Richard,Thank you kindly for your review. We're glad to hear you enjoyed your stay!We appreciate your comments about the room looking a bit tired. Perhaps something we need to renovate in the near future.We hope you return for another visit soon.Kind Regards,The Penny Farthing

Thank you for your review. If you had any comments regarding your stay that would help us improve our services we would greatly appreciate hearing from you.Kind Regards,The Penny Farthing

Hi Rebecca,Thank you for your review.We're glad to hear that your second stay was better and that you appreciate the location. We're disappointed to hear that there were issues with your room, notably the mattress and the broken toilet seat.We're glad you've brought this to our attention so we can rectify these issues.Kind Regards,The Penny Farthing

Thank you very much for your lovely feedback! Likewise it was a pleasure to have you as a guest. We look forward welcoming you again. Best Regards, Davide The Penny Farthing

We are glad to hear you enjoyed your stay with us! It was endeed a pleasure to have as a guest and we look forward seeing you again soon. Kind Regards, Davide The Penny Farthing

Thank you for your 8 out of 10 review - we are delighted to see this and hope we can welcome you back very soon.