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Anmeldelser af Lancaster Suites Raouche

4 out of 5
Lancaster Suites Raouche
Andalous Street, Raouche, Beirut

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 40 af i alt 80 anmeldelser" "
Bedømmelse på 8 − Udmærket. 22 af i alt 80 anmeldelser" "
Bedømmelse på 6 − Okay. 11 af i alt 80 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 80 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 80 anmeldelser" "

8,6/10

Rengøring

8,0/10

Service og personale

8,6/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Fadi

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel !!
Overnattede 3 nætter i maj 2024

10/10 Fremragende

samer

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Thank you Yosef front desk man great job
Overnattede 1 nat i maj 2024

10/10 Fremragende

Fadi

Rejste med familie
Great places!!
Overnattede 5 nætter i maj 2024

10/10 Fremragende

Fadi

Rejste med familie
Great hotel and staff !! Wonderful neighborhood !! Highly recommended ..food is excellent too with home cooking dishes
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Ihssan

Overnattede 2 nætter i februar 2024

10/10 Fremragende

Bishr

Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i februar 2024

6/10 Okay

samer

Nice place to stay
Overnattede 1 nat i januar 2024

10/10 Fremragende

Joumna

Synes godt om: Overnatningsstedets tilstand og faciliteter
All the staff are friendly. Very quiet hotel I recommended .
Overnattede 2 nætter i januar 2024
Svar fra walid ismail den 10. jan. 2024
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

10/10 Fremragende

Joumna

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The best hotel ever everything about this hotel is so good, I recommend it and I will stay again in this hotel the staff very nice people
Overnattede 3 nætter i december 2023
Svar fra walid ismail den 10. jan. 2024
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

6/10 Okay

Ahmad

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
All was very good except the heating did not work properly and the refrigerator was not working. I asked to have them fixed. The heating was not satisfactory and the fridge was not fixed. Parking is a challenge.
Overnattede 2 nætter i november 2023
Svar fra walid ismail den 24. nov. 2023
Dear Valued Guest, Thank you for taking the time to share your experience at Lancaster Suites . Please know that your feedback is very important to us as we strive to continuously develop our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Walid IsmailGeneral Manager

8/10 Udmærket

Mohammad Nour

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, faciliteter
Too much old it need to be renewed
Overnattede 1 nat i november 2023
Svar fra walid ismail den 6. nov. 2023
Dear Valued Guest, Thank you for taking the time to share your experience at Lancaster Suites . Please know that your feedback is very important to us as we strive to continuously develop our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Walid IsmailGeneral Manager

10/10 Fremragende

Jaafar

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
People are nice and professional. The room was clean and spacious with an amazing view. I will definitely recommend this hotel to my friends and it will be on my list for my next visits to Lebanon. Thank you
Overnattede 1 nat i oktober 2023
Svar fra walid ismail den 23. okt. 2023
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

8/10 Udmærket

Akil

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Service is very good
Overnattede 5 nætter i oktober 2023
Svar fra walid ismail den 18. okt. 2023
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

8/10 Udmærket

Mazen

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Rooms were good, bathrooms need some updates. Area around hotel not clean.
Overnattede 2 nætter i september 2023
Svar fra walid ismail den 2. okt. 2023
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

10/10 Fremragende

Jamile

Synes godt om: Overnatningsstedets tilstand og faciliteter
The people who work at the front desk were very kind and helpful with recommendations of where to go for dining out. A very quiet hotel in a great location
Overnattede 1 nat i september 2023
Svar fra walid ismail den 18. sep. 2023
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

10/10 Fremragende

Omar

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was great very friendly and accommodating. Free shuttle to the airport was very helpful, they made two trips to pick us up because we were on different flights. we stayed at Lancaster multiple time thru out the years and every time is better than the other. Thank you
Overnattede 1 nat i juni 2023
Svar fra walid ismail den 3. jul. 2023
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

10/10 Fremragende

Tahsin

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was great The room was super clean. Nice job
Overnattede 4 nætter i april 2023
Svar fra walid ismail den 5. maj 2023
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

10/10 Fremragende

Nabeela

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
I use to stay at Lancaster suite whenever I visit Beirut, It has real good location and a very nice view, The suite is always very clean and has all the necessities, the staff are very helpful, I do highly recommend this hotel.
Overnattede 5 nætter i december 2022
Svar fra Walid Ismail den 27. dec. 2022
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i december 2022
Svar fra Walid Ismail den 12. dec. 2022
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i december 2022
Svar fra Walid Ismail den 12. dec. 2022
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

6/10 Okay

Yahia

Overnattede 1 nat i september 2022
Svar fra Walid Ismail den 16. dec. 2022
Dear Valued Guest, Thank you for taking the time to share your experience at Lancaster Suites . Please know that your feedback is very important to us as we strive to continuously develop our brand to improve the guest experience.

10/10 Fremragende

Ingrid

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i juli 2022
Svar fra Walid Ismail den 19. okt. 2022
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

8/10 Udmærket

dani

Overnattede 2 nætter i juli 2022
Svar fra Walid Ismail den 19. okt. 2022
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

10/10 Fremragende

Frank

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2022
Svar fra Walid Ismail den 31. aug. 2022
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

10/10 Fremragende

Frank

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 7 nætter i maj 2022
Svar fra Walid Ismail den 24. maj 2022
Dear Sirs , Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property. Warmest Regards Walid Ismail General Manager

8/10 Udmærket

MHD OMAR

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Good hotel
Overnattede 2 nætter i marts 2022
Svar fra Reservations Department. Sarah Nassour den 21. mar. 2022
Dear Mr. Omar, Thank you for taking time out of your day to leave us this super kind review! We are so happy to hear that you have enjoyed your stay at our property. Hope to see you again.

8/10 Udmærket

Ahmad

Synes godt om: Rengøring
Overnattede 3 nætter i februar 2022
Svar fra Walid Ismail den 22. mar. 2022
Dear Sirs , Thank you for your Kind Review , we are glad that you had an enjoyable stay with us and we hope to see you again at our property . Warmest Regards Walid Ismail General Manager

10/10 Fremragende

Madar, Richland

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel , Nice staff Excellent location with lots of activities around the hotel at a walking distance .
Overnattede 1 nat i februar 2022
Svar fra Walid Ismail den 22. mar. 2022
Dear Sirs , Thank you for your Kind Review , we are glad that you had an enjoyable stay with us and we hope to see you again at our property . Warmest Regards Walid Ismail General Manager

8/10 Udmærket

Elias

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Would stay again. Good for families
Great location and spacious suite.
Overnattede 3 nætter i november 2021
Svar fra Samer den 24. nov. 2021
Dear Mr Elias Thank you for your review. we are so glad to know that you have enjoyed your stay in every aspect. We look forward to welcoming you back. Kind regards,

10/10 Fremragende

Mohamad

Synes godt om: Rengøring, værelsets komfort
Will always check in here
Very happy overall
Overnattede 1 nat i oktober 2021
Svar fra Samer den 3. nov. 2021
Dear Mr Mohammad Thank you for the wonderful scoring. we are so glad to know that you have enjoyed your stay in every aspect. We look forward to welcoming you back. Kind regards,

6/10 Okay

Naheda Ali, Dearborn

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Everyone was very hospitable and professional
Overnattede 4 nætter i september 2021
Svar fra samer den 3. nov. 2021
Thank you for the wonderful scoring. we are so glad to know that you have enjoyed your stay in every aspect. We look forward to welcoming you back. Kind regards,

10/10 Fremragende

Nadia

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i september 2021
Svar fra walid Ismail den 1. feb. 2024
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

6/10 Okay

mayssam

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i august 2021
Svar fra . den 30. aug. 2021
Dear Mrs Mayssam thank you for your kind feedback

4/10 Dårligt

Lillian

Rejste med familie
poor
Not so good
Overnattede 8 nætter i juli 2021
Svar fra Lancaster Suite den 25. aug. 2021
Dear Lillian Our sincere apologies for the inconveniences may have been caused during your stay. Thank you for the comment assuring you that corrective measures will be taken to avoid recurrence.

6/10 Okay

Diana

Rejste med familie
Synes ikke om: Rengøring
Five star
Very excellent customer service Ahmed the receptionist was very helpful throughout our whole stay well done.
Overnattede 17 nætter i juli 2021
Svar fra Lancaster Suite den 25. aug. 2021
Dear Diana Thank you for the wonderful scoring. we are so glad to know that you have enjoyed your stay in every aspect. We look forward to welcoming you back. Kind regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
The suites is very good to stay, people are helpful, but the electrify and internet keeps cutoff and dropped could be not only in this hotel could be in all the country. Not sure
Overnattede 4 nætter i maj 2021
Svar fra Reservation Department den 26. maj 2021
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We appreciate your comment and will share it with our team so that we can continue to improve our service .We hope you will visit us again. Sincerely,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, faciliteter
Overnattede 2 nætter i februar 2020
Svar fra lr den 5. mar. 2020
Dear Valuable guest, Thank you for the positive review and rating. We are glad you enjoyed your stay. We hope to welcome you back again soon. Best Regards,

10/10 Fremragende

Mohamad

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very helpful staff, responsive and cooperative . Certainly we’ll go. Back and recommend it to friends
Overnattede 4 nætter i oktober 2019

8/10 Udmærket

Verificeret rejsende

Overnattede 4 nætter i juni 2019

10/10 Fremragende

Mohamed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i april 2019
Svar fra L.R den 13. jun. 2019
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We appreciate your comment and will share it with our team so that we can continue to improve our service .We hope you will visit us again. Sincerely,

8/10 Udmærket

Louay

Synes godt om: Rengøring, service og personale
3 days in Lancaster Suites Raouche
Overall it was good! Friendly staff and nice location, but the internet speed were awful.
Overnattede 3 nætter i april 2019
Svar fra L.R den 13. jun. 2019
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We appreciate your comment and will share it with our team so that we can continue to improve our service .We hope you will visit us again. Sincerely,

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Service was good... Clean Good People Enjoyed the Restaurant.. Everyone was helpful Would come back the next time im there.. Keep up the good work! Thank You
Overnattede 14 nætter i april 2019

10/10 Fremragende

Mustafa, Beirut

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr guter Rundum Service. Alles sauber und in einem ordentlichen Zustand. Die Servicebereitschaft ist auch zu loben. Wünsche werden umgesetzt. Der Parkservice ist vorbildlich.
Overnattede 1 nat i april 2019
Svar fra L.R den 13. jun. 2019
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We appreciate your comment and will share it with our team so that we can continue to improve our service .We hope you will visit us again. Sincerely,

8/10 Udmærket

Verificeret rejsende

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Clean, Cosy and the amenities are very convenient for families with kids
Overnattede 3 nætter i april 2019
Svar fra L.R den 13. jun. 2019
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We appreciate your comment and will share it with our team so that we can continue to improve our service .We hope you will visit us again. Sincerely,

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The room was clean, has all the amenities needed however our blanket is old and had a cigarette hole in it! The isolation of the rooms is bad as we could hear the people in the room next to us, sounds of people walking in the street. On our first night their was a wedding and the music was so loud and couldn’t sleep at all. Although i have talked to the reception but they kept saying we will move you to a higher level next day and nothing happened. Finally it was an Okay stay but not recommended and I don’t think I would come back again
Overnattede 4 nætter i marts 2019

8/10 Udmærket

Bassam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2019

8/10 Udmærket

Zahra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i februar 2019

8/10 Udmærket

MHD HASSAN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good location, friendly staff, clean hotel. However, Internet was not stable and that good at rooms.
Overnattede 4 nætter i februar 2019
Svar fra L.R den 25. feb. 2019
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We appreciate your comment and will share it with our team so that we can continue to improve our service .We hope you will visit us again. Sincerely,

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale
There was a strong smell from the cleaning detergent that was used to clean the carpet of the room, it was a health hazzard,
Overnattede 1 nat i februar 2019
Svar fra L.R den 18. feb. 2019
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Lancaster Suites Raouche. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,