Resorter i Beach Cities San Diego County

"Early checking was offered but not delivered. When normal check-in came around the room was still not available until we called and visited front desk after the regular check in time. This created alot of inconvenience for us and we had to change our plans in the even because of this. We requested wine glasses and a wine opener to be delivered to the room, but it was never delivered until 2 hours later after several requests. We made special cleaning request for floor vacuum but it was not done,...

"The resort itself is beautiful, and the pools and grounds are great, but our stay started and ended with frustration. We arrived around 11:00 a.m. knowing check-in wasn't until after 4:00 p.m. I wasn't expecting a room early, but I also didn't expect to wait until 5:45 p.m. We spent nearly seven hours waiting, checking with the front desk throughout the afternoon while my young son grew more and more exhausted. By the end, he was lying on the lobby floor because he was so tired. We were told...

"Just perfect. Very nice room. Nice staff. Great pool area. Nothing complain about."

"We loved the amazing view of the ocean and our room was beautiful . Dinner at the Vaga restaurant was excellent. What was terrible was the lack of quality of service everywhere else at the hotel."

"We had a nice view of the ocean from our balcony. The staff who cleaned were wonderful most staff were very kind and greeted us in yhe halls. The issue we had was the air-conditioning was not working and nothing was done. The room was so humid I could not get my hair or makeup right for the wedding we were there to attend. A staff at the front desk said to open the sliding glass door to let the night cool breeze in the problem is there is no screens and bugs can get in the room and the balcony...

"The facility is pristine and staff both very pleasant and efficient. If you are staying to attend an event at the convention center the walk is about 25 minutes although it is an easy walk. "

"Selena was a great host. Responded immediately to all my questions and needs. The villas were beautiful and well maintained. "

"Great Experience..."

"I guess my only comment was that it is very crowded. It’s been over a decade since I stayed at the hotel Del and I was literally shocked at the expanse and how incredibly crowded it was."