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Anmeldelser af The Royal Crescent Hotel & Spa

5 out of 5
The Royal Crescent Hotel & Spa
16 Royal Crescent, Bath, England

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 462 af i alt 594 anmeldelser" "
Bedømmelse på 8 − Udmærket. 79 af i alt 594 anmeldelser" "
Bedømmelse på 6 − Okay. 33 af i alt 594 anmeldelser" "
Bedømmelse på 4 − Dårligt. 17 af i alt 594 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 594 anmeldelser" "

9,6/10

Rengøring

9,6/10

Service og personale

9,4/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Cassandra Karenmaria

Overnattede 1 nat i juni 2023
Svar fra Lorraine den 9. jun. 2023
Thank you for your 5 star review

10/10 Fremragende

Morten, København

Synes godt om: Rengøring, service og personale, værelsets komfort
særdeles lækkert, men også noget slidt holet
hotellet er som resten af Bath, helt utroligt men også meget slidt (som resten af England). Hotellet estaurant var særdeles god.

10/10 Fremragende

Julie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful gardens, large stone balcony with bench, table chair and cushions, lounges and restaurant lovely and spa pool very nice. Sofa bed in suite was returned to sofa in day and made up as a bed each night. Breakfast good and service very good throughout our stay.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Kathleen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful Historical Location with lovely private garden, convenient walking distance into town for shopping. Staff was very pleasant and helpful, helping me make the most of my trip.
Overnattede 4 nætter i april 2024
Svar fra Lorraine den 10. maj 2024
Thank you for your review and we are pleased you enjoyed your time in Bath

8/10 Udmærket

Dawn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Lorraine den 26. apr. 2024
Thank you for your review. If you would like to share any more information, please do get in touch directly

10/10 Fremragende

Gaspard

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing property and surroundings with great service and attention to details
Overnattede 1 nat i april 2024
Svar fra Lorraine den 26. apr. 2024
Thank you for your great review

10/10 Fremragende

Michael, Sacramento

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Truly exceptional. The staff is very accomodating. The property is unique. the room was fully updated and comfortable. It is easy to walk to the key attractions in Bath. The garden is meticulously kept. I especially enjoyed viewing the property from the fron (Royal Crescent) and enjoying the view of the gorgeous green in front of the Royal Crescent. Below the private green there is a public green open to all -- it is wonderful to see people enjoying the park.
Overnattede 1 nat i april 2024
Svar fra Lorraine den 19. apr. 2024
Thank you for your review and we are delighted you enjoyed your time in Bath

10/10 Fremragende

TYRIN

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service, perfect location and will definitely come back.
Overnattede 4 nætter i april 2024
Svar fra Lorraine den 19. apr. 2024
Thank you for your lovely review and we look forward to having you back in the near future

6/10 Okay

Sarah

Rejste med partner
Synes godt om: Service og personale
An interesting hotel which didn’t quite live up to expectations which was a great shame A library which doesn’t have many books in it A offer of tea / coffee on arrival whilst waiting to check in wasn’t complimentary Our room was situated on the top floor with no view dark old furniture and a really uncomfortable bed, poor bedding no fridge no milk TV didn’t work properly We did complain and moved to a better room Breakfast was terrible the buffet was an ok standard but the cooked breakfast was diabolical with hard cold scrambled eggs rock hard black pudding and re- heated sausages The toast was clearly not fresh bread a typical sliced white and brown The spa was ok but slightly tatty with showers that dribbled and complementary products that you couldn’t use as the pumps didn’t work Scaffolding across the front of the hotel was mentioned on booking I wouldn’t recommend this hotel which is a shame as it could be stunning
Overnattede 2 nætter i marts 2024
Svar fra Lorraine den 25. mar. 2024
Thank you for your review although we were surprised to read as we believed we had resolved all of your issues for you during your stay. We are sorry that our lovely 5 star property did not meet your expectations.

10/10 Fremragende

Janine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Attention to little details. Knowing who we were before we introduced ourselves. Nothing too much trouble.
Overnattede 2 nætter i marts 2024
Svar fra Lorraine den 22. mar. 2024
Thank you for your wonderful review

10/10 Fremragende

ian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bath is an amazing city and the Royal Crescent is in the most beautiful terrace overlooking the town. The hotel is class personified. Friendly and efficient staff, great spa, best breakfast and lovely rooms. Not cheap but worth every penny.
Overnattede 1 nat i marts 2024
Svar fra Lorraine den 22. mar. 2024
Thank you for your lovely review. We are pleased you enjoyed your time with us

8/10 Udmærket

Luke

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Lorraine den 19. apr. 2024
Thank you for your review

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Faultless service, and beautiful hotel
Absolutely perfect stay. Returning back with a warm welcome from concierge and the front desk. Its such a great feeling staying here and the staff who are so happy to have you. Beautiful location.
Overnattede 1 nat i februar 2024
Svar fra Lorraine den 25. mar. 2024
Thank you David for your lovely review and we look forward to having you back again soon

10/10 Fremragende

Kate

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent!
Overnattede 1 nat i februar 2024
Svar fra Lorraine den 19. apr. 2024
Thank you for your great review

6/10 Okay

Raydene

Overnattede 2 nætter i februar 2024

8/10 Udmærket

Keri

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This is a beautiful hotel. We received an upgrade and the room was really lovely. Spa is decent; bar, breakfast and afternoon tea were very nice. Efficient and friendly concierge/valet. Only issue was some uneven service - I sent multiple emails ahead of the stay regarding booking pool time for kids but the person responding was really not knowledgeable and for all my efforts I never ended up having a confirmed booking until I spoke with them in person upon arrival (we had the pool to ourselves which was nice); room was not ready on time (we were told this was due to head of housekeeping having had to depart for an emergency) - reception generously offered us a comp round of drinks that evening to compensate but then the cost showed up on our bill and was interpreted as part of our Expedia F&B credit so we had to awkwardly explain that it wasn’t; service in the restaurant, though friendly and skilful, was quite slow (though probably no slower than at most places these days). The hotel does offer comp hot drinks delivered to the room which probably requires considerable staff capacity! Despite the issues, I would definitely like to return to this hotel; I’m sure it’s really gorgeous in the summer when the garden tables are in use.
Overnattede 1 nat i februar 2024
Svar fra Lorraine den 25. mar. 2024
Thank you for your feedback which we appreciate and we hope we can welcome you back in summertime.

8/10 Udmærket

Michelle

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Lorraine den 16. feb. 2024
Thank you for your review

10/10 Fremragende

Eiko

Overnattede 2 nætter i februar 2024
Svar fra Lorraine den 22. mar. 2024
Thank you for your 5 star review

10/10 Fremragende

Anna

Overnattede 1 nat i februar 2024
Svar fra Lorraine den 16. feb. 2024
Thank you so much for your great review

10/10 Fremragende

Alistair

Overnattede 1 nat i februar 2024
Svar fra Lorraine den 16. feb. 2024
Thank you for a great review

10/10 Fremragende

Riad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Lorraine den 16. feb. 2024
Thank you for a great review

10/10 Fremragende

LIDONG

Overnattede 3 nætter i januar 2024
Svar fra Lorraine den 16. feb. 2024
Thank you for your great review

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Staff absolutely brilliant. Thank you
Just amazing. Staff brilliant
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Sophie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

Samer

Overnattede 1 nat i december 2023

4/10 Dårligt

S

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Lorraine den 21. dec. 2023
We are sorry your stay did not meet your expectations. Please contact us directly to discuss with us as we would love to hear your feedback

10/10 Fremragende

Noelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful, iconic property. Love the room, the grounds, the restaurant/bar and the house cat. It was a short walk to the Christmas market and the highlights of Bath. I especially loved my late night Old Fashion, best i habe ever had!
Overnattede 2 nætter i november 2023
Svar fra Lorraine den 21. dec. 2023
Thank you for your 5 star review

10/10 Fremragende

David

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff are very personable but might have been nice to have more recognition that we are repeat guests and it was my wife’s 50th birthday
Overnattede 1 nat i november 2023
Svar fra Lorraine den 21. dec. 2023
Thank you for your 5 star review

10/10 Fremragende

Alexia

Overnattede 2 nætter i november 2023
Svar fra Lorraine den 21. dec. 2023
Thank you for your 5 star review

10/10 Fremragende

Ian

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Lorraine den 21. dec. 2023
Thank you for your 5 star review

10/10 Fremragende

Benjamin

Overnattede 4 nætter i november 2023
Svar fra Lorraine den 21. dec. 2023
Thank you for your 5 star review

10/10 Fremragende

Andy

Overnattede 2 nætter i november 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

10/10 Fremragende

W

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Simply amazing
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Martin

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Eunjoo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

6/10 Okay

S

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfection
Best place I've ever stayed. The Staff were amazing and would do anything for us. so friendly and the photos online do not do it justice. Spar is amazing
Overnattede 2 nætter i september 2023

4/10 Dårligt

John, Castro Valley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We didn’t get any VIP or Gold benefit treatment. Informed of our anniversary, but they put us in basement room where construction workers were passing by our windows, and had no privacy or views. Very disappointed in their lack of attention to our needs.
Overnattede 1 nat i september 2023
Svar fra Lorraine den 21. sep. 2023
Thank you for your feedback and we are sorry that your stay did not meet expectations. We did upgrade you to a Heritage room which is in our lower ground floor, but still has large windows to the exterior. I am sorry this was not to your liking

10/10 Fremragende

Karen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thie building is beautiful, a must see even if you don’t stay here. The gardens in back are beautiful any season. The staff makes you feel special and promptly fills any need.Yes, it’s expensive but making a reservation considerably ahead of time saves some money. I had a great meal, but I didn’t use the spa this time.
Overnattede 1 nat i september 2023
Svar fra Lorraine den 21. sep. 2023
Thank you for your lovely review, we hope to have you back again so that you can enjoy our spa too

10/10 Fremragende

Susan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023

10/10 Fremragende

Jani

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property with an amazing courtyard. The members concierge team were particularly helpful and pleasant.
Overnattede 1 nat i september 2023
Svar fra Lorraine den 8. sep. 2023
Thank you so much for your lovely feedback we are delighted you enjoyed The Royal Crescent Hotel

10/10 Fremragende

Ellen

Overnattede 1 nat i august 2023
Svar fra Lorraine den 8. sep. 2023
Thank your for your great score

10/10 Fremragende

richard

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023
Svar fra Lorraine den 25. aug. 2023
Thank you for your 5 star review

10/10 Fremragende

kenichi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
ロケーション、そして何よりホテルのお庭が素晴らしいです。 スタッフの応対も素晴らしく、気分が癒やされました。 また訪れてみたいと思わせるホテルでした。
Overnattede 1 nat i august 2023
Svar fra Lorraine den 25. aug. 2023
Thank you for your 5 star review

10/10 Fremragende

Judith

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a wonderful posh getaway! A splendid hotel and staff on all levels. You will not be disappointed.
Overnattede 2 nætter i august 2023
Svar fra Lorraine den 25. aug. 2023
Thank you for your lovely review. We are delighted you enjoyed.

10/10 Fremragende

Shubhi

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i august 2023
Svar fra Lorraine den 8. sep. 2023
Thank you for your 5 star review

10/10 Fremragende

Rebecca

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Luxury
Very luxurious
Overnattede 2 nætter i august 2023
Svar fra Lorraine den 11. aug. 2023
Thank you so much for your lovely review

10/10 Fremragende

Roxy Dongmien

Overnattede 1 nat i juli 2023
Svar fra Lorraine den 25. aug. 2023
Thank you for your 5 star review

10/10 Fremragende

RURIKO

Rejste med familie
Synes godt om: Rengøring, service og personale
水圧が弱い、シンクの流れが悪い。 スタッフの方の対応、環境は素晴らしい！！！
Overnattede 1 nat i juli 2023
Svar fra Lorraine den 11. aug. 2023
Thank you for your review. I am delighted to say our water pressure issue has been resolved. I am sorry if this impacted your stay