Dear Patricia, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Amber, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Modusser,Thank you for your review,I am glad to hear that we were able to provide you a family friendly environment. I am also happy to see that you found our location very convenient.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Morgane,Thank you for your review. It is our goal to provide as comfortable a stay as possible and it is clear that we did not achieve this in your case. We will share your feedback with the appropriate departments to ensure our standards are being met. Thank you.Warm RegardsMathieuFront Office SupervisorElk + Avenue Hotel

Dear Leonardus,thank you for your review,I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our facilities and location convenient.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Katherine, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Mike,Thank you for reviewing your stay,I am happy to here that Banff is your to go place and always have some fabulous experiences. We are glad at the Elk & Ave to be part of your journey and memories.We hope to welcome you back in the future.Warm Regards,MathieuFront Office SupervisorElk + Avenue Hotel

Dear Anil, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Tuan, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Amanda,Thank you for this nice review and feedback from your past stay at the Elk and avenue.I am glad to hear that you found the hotel very nice, modern and clean. Our parking details are displayed on every booking website and we are sorry to be unable to offer parking to all our guests due to size issues. Jacuzzi will be part of our next renovation plan, we hope to welcome you back once its done.Warm regards,MathieuFront Office SupervisorElk & Avenue Hotel

Dear Jeff, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Ted:Thanks for joining us at the Elk + Avenue Hotel on your recent visit. Knowing that our guests have had a good experience with us means we can celebrate our success. It motivates us to work towards providing even better service in the future. Please come back and see us again next time you’re here! Sincerely,Mathieu Front Desk SupervisorElk + Avenue Hotel

Dear Amanda,Thank you for your kind review. I am pleased to read your notes about our staff and that you loved our hospitality.I am glad to hear that we were able to accommodate your furry family member as well.We look forward to your future stay here at Elk and Avenue HotelWarm RegardsMathieuFront Office SupervisorElk + Avenue Hotel

Dear Joel,Thank you fro your rating,I am glad to hear that you and your family have enjoyed your stay with us and found the hotel to be in a great location with a convenient parking.Warm regardsMathieuFront Office SupervisorElk + Avenue Hotel

Dear Tracy,Thank you for you rating,I am happy to hear that you have enjoyed your stay at the Elk & Avenue.Warm Regards,MathieuFront Office SupervisorElk & A venue Hotel

Dear Sajid,Thank you for your rating,I am glad to hear that you enjoyed your stay at the Elk & Avenue and had an awesome experience.We hope to welcome you back in a near future,Warm regards,MathieuFront Office SupervisorElk & Avenue Hotel

Dear Kublai,Thank you for reviewing your stay,I am glad to hear that you have enjoyed the location of our hotel and our Good Earth coffee shop.Our oversize parking has a limited number of spaces for guests.The alternative when indoor parking and/or outdoor over-sized parking are full is street parking which is administered by the Town of Banff.As for the pet bowls, unfortunately your booking wasn't made for a pet friendly room, but for a non pet friendly.We hope to welcome you back in the future and do not hesitate to mention that you are traveling with a pet to receive some freebees for your furry family member. Warm regards,MathieuFront Office SupervisorElk & Avenue Hotel

Dear Gail,Thank you for your kind review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our facilities and location convenient.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Peter, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear YingshanThank you for sharing feedback on your experience. We will look into the concerns you have raised and use the information provided to improve our service wherever possible. Thank you.Warm RegardsMathieu Front Office SupervisorElk & Avenue Hotel

Dear Rajdeep, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Jake,Thank you for this lovely review of your past stay at the Elk & Ave.I am glad to hear that our staff and facilities were part of your wonderful stay. We look forward for your next stay with us,Warm regards,MathieuFront Office SupervisorElk & Avenue Hotel

Dear Julie, Thank you for your rating. I am glad to hear that you found our hotel wonderful and well situated.I hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Arik, Thank you for your rating. I am glad to hear that you had a great stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Varun,Thank you for your review,I am glad to hear that we are always your to go place in Banff. It is always a great pleasure to welcome back return guests and their family.Warm regards,MathieuFront Office SupervisorElk & Ave

Dear Manjot,Thank you for your kind review and feedback.I am pleased to read your notes about our staff and found them wonderful and kind!Your comfort is of the utmost priority at the Elk + Avenue and it is unfortunate were unable to meet your expectations. Housekeeping was made aware of the different issues that you have encountered.Warm RegardsMathieuFront Office SupervisorElk + Avenue Hotel

Dear Theresa,Thank you for this lovely review,I am glad to hear that the friendliness of our staff and our excellent location made you have a great stay.We look forward to your future stay here at Elk and Avenue HotelWarm RegardsMathieuFront Office SupervisorElk + Avenue Hotel

Dear David,Thank you for your rating,I am glad to hear that you have enjoyed your stay and found the place greatly located.We look forward to your future stay with us.Warm regards,MathieuFront Office Supervisor

Dear Sara,Thank you for taking the time to review your past stay at the Elk & Ave,I am glad to hear that you have enjoyed our location and found the staff kind and friendly. Third party website like the one you have booked with, do not offer any type of view. Only suites who are offered on our website will guarantee you one. We apologizes for the misunderstanding.We hope that you will give us an other chance in the future.Warm regards,MathieuFront Office SupervisorElk & Ave Hotel

Dear Henry,Thank you for your rating,I am happy to hear that you have enjoyed your stay at the Elk & Ave.We hope to welcome you back in the future,Warm regards,MathieuFront Office Supervisor

Dear Kristina,Thank you for this kind review,I am glad to hear that you have enjoyed your stay at the Elk & Ave and found our staff very helpful. I am also pleased to read your comment about our restaurant .We look forward to your future stay here at Elk and Avenue HotelMathieuFront Office SupervisorElk & Avenue Hotel

Dear Todd,Thank you for your review. It is our goal to provide as comfortable a stay as possible and it is clear that we did not achieve this in your case. We will share your feedback with the appropriate departments to ensure our standards are being met. Warm RegardsMathieu Front Office SupervisorElk & Avenue

Hi James,Thank you for your kind review. We are glad to know that you enjoyed your stay with the upgraded mountain view room.We also appreciate your comments about our staff being polite and helpful.We look forward to your future stay here at Elk and Avenue HotelWarm Regards

Hi Lyndsay,Thank you for your kind review. We are pleased to read your notes about our staff and found our facilities and location convenient.We look forward to your future stay here at Elk and Avenue HotelWarm Regards

Hi Sean,Thank you for your feedback.We are glad to hear you enjoyed your stay with us and found the hotel location great.We will look into the concerns you have raised and use the information provided to improve our service wherever possible. Thank you.Warm Regards

Hi Megan,Thank you for your rating. We are glad to hear you enjoyed your stay with us and found our rooms and location great.We hope to welcome you back to our hotel in the future! Warm Regards

Hi Rachel,Thank you for your rating. We are glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm Regards

Hi Janis,Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm Regards

Dear Kaeleigh,Thank you for your kind review. I am pleased to read your notes about our staff and found our facilities and location convenient.I am glad to hear that we were able to accommodate your furry family member as well.We look forward to your future stay here at Elk and Avenue HotelWarm RegardsMathieuFront Office SupervisorElk + Avenue Hotel

Dear Mae-LynnThank you for staying with us, we are happy that you have enjoyed your stay with us.We hope to welcome you back in the future,Warm Regards,mathieuFront Office Supervisor

Dear Colin,Thank you for reviewing your stay with us. Please know that your comments and suggestions are taken seriously, and we review every single one. Our most important goal is to ensure that our guests have a memorable visit and the best possible experiences.Warm RegardsMathieuFront Office Supervisor

Dear Chi Man, Thank you for your rating. Your comfort is of the utmost priority at the Elk + Avenue and it is unfortunate were unable to meet your expectations.We hope you will give our hotel consideration in the future and thank you for your feedback.Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Kieran, Thank you for your rating. Your comfort is of the utmost priority at the Elk + Avenue and it is unfortunate were unable to meet your expectations.We hope you will give our hotel consideration in the future and thank you for your feedback.Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Sarah, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Reyna Luz,Thank you for taking the time to quickly review you stay,We are happy that you found the property neat and clean as well as very close to the downtown area.regards,MathieuFront Office Supervisor