Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 842 af i alt 1711 anmeldelser" "
10 - Fremragende
842
Bedømmelse på 8 − Udmærket. 582 af i alt 1711 anmeldelser" "
8 - Udmærket
582
Bedømmelse på 6 − Okay. 182 af i alt 1711 anmeldelser" "
6 - Okay
182
Bedømmelse på 4 − Dårligt. 71 af i alt 1711 anmeldelser" "
4 - Dårligt
71
Bedømmelse på 2 − Forfærdeligt. 34 af i alt 1711 anmeldelser" "
2 - Forfærdeligt
34
8,8/10
Rengøring
9,0/10
Service og personale
8,2/10
Faciliteter
8,2/10
Overnatningsstedets tilstand og faciliteter
8,4/10
Miljøvenligt
Anmeldelser
8/10 Udmærket
Joseph, Sun City Center
Rejste med familie
28. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
The Rundlestone was great. The staff was friendly and efficient. The only problem that we had was with the HVAC. If the room got too hot, it sounded like the AC came on. Using the AC in the winter doesn't seem consistent with the conservation vibe I felt in Banff
Joseph
Overnattede 8 nætter i maj 2024
4/10 Dårligt
Gautam
27. maj 2024
Microwave in room would be great.
Gautam
Overnattede 1 nat i maj 2024
6/10 Okay
Mark
Rejste med familie
26. maj 2024
The room itself was good and the front end staff at reception were very good. But it was very very noisey from something running outside our room possibly hot tub , not sure why what it was ? And the doorway leading into hot tub area was very rusty and mouldy , kind of gross.
Mark
Overnattede 1 nat i maj 2024
8/10 Udmærket
Eric
Rejste med familie og småbørn
25. maj 2024
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Restaurant and pool were closed for our stay - for that we gave a 2 for facility.
Eric
Overnattede 1 nat i maj 2024
Svar fra The Rundlestone Lodge den 26. maj 2024
Thank you for your review, Eric! We hope to welcome you back next time you are in Banff, so you can enjoy our renovated pool.
8/10 Udmærket
Ron
25. maj 2024
Synes godt om: Rengøring, service og personale
-
Ron
Overnattede 1 nat i maj 2024
Svar fra Lika den 25. maj 2024
Thank you, Ron!
8/10 Udmærket
Jeanne
21. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Jeanne
Overnattede 2 nætter i maj 2024
Svar fra Lika den 23. maj 2024
Than k you for rating us, Jeanne!
10/10 Fremragende
Diana
Rejste med familie
21. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place. Pool was closed but they offered options around to use the pool.
Diana
Overnattede 1 nat i maj 2024
Svar fra Lika den 23. maj 2024
Thank you for your review, Diana! We are excited to see you have enjoyed your stay, and hope to welcome you back next time you are in Banff.
8/10 Udmærket
Jeanelle
21. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel. Restaurant and pool closed, we were told 3/4 days before our
Jeanelle
Overnattede 3 nætter i maj 2024
Svar fra The Rundlestone Lodge den 23. maj 2024
Thank you for your review, Jeanelle!As we try our best to communicate the pool closure, we appreciate that sometime it can get lost in all the information. We have texted you on May 6 on this portal, and there is a note of closure on the website. We try our best to provide our guests with multiple options to use a pool during the stay. We do not have a restaurant on site, but the Keg is just next door service breakfast and dinner every day.We hopw the rest of the stay was great!
8/10 Udmærket
Ron, Lethbridge
19. maj 2024
Synes godt om: Rengøring, service og personale
Ron
Overnattede 1 nat i maj 2024
Svar fra Lika den 22. maj 2024
Thank you for rating us, Ron!
10/10 Fremragende
Anna
Rejste med partner
18. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Comfortable bed, easy to use applinces, good quality toiletries.
Anna
Overnattede 1 nat i maj 2024
Svar fra Lika den 19. maj 2024
Thank you for your review, Anna. We are happy to learn that you have enjoyed your stay, and hope to welcome you back next time you are in Banff!
10/10 Fremragende
Brian
Rejste med partner
18. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Every thing was fine except the pool was down but we knew that going in & we would definitely stay here again
Brian
Overnattede 1 nat i maj 2024
Svar fra Lika den 19. maj 2024
Thank you for your kind review, Brian.We are excited to welcome you back in the future, so you get to try our newly renovated pool!
4/10 Dårligt
Frederick
17. maj 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not clean and toliet leaked.
Frederick
Overnattede 1 nat i maj 2024
Svar fra The Rundlestone Lodge den 24. maj 2024
Dear Frederick,Please accept our apologies for the issues in the room. We appreciate your feedback and will use it for quality control. It is unfortunate that you have not spoken to us while in house, as our Front Desk is open 24/7 and is always willing to assist the guests.We hope the rest of the trip was geat!
10/10 Fremragende
Joyce, Winnipeg
Rejste med familie, Rejste med familie og småbørn
16. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our family enjoyed our stay. It was excellent.
Joyce
Overnattede 1 nat i maj 2024
Svar fra The Rundlestone Lodge den 16. maj 2024
Thank you for your feedback, Joyce! We are happy to learn that you have enjoyed your stay and hope to welcome you back next time you are in Banff!
8/10 Udmærket
Monika, Neuss
16. maj 2024
Monika
Overnattede 1 nat i maj 2024
Svar fra The Rundlestone Lodge den 18. maj 2024
Thank you for rating us, Monika!
8/10 Udmærket
Cyrus
16. maj 2024
Synes godt om: Rengøring, service og personale
Cyrus
Overnattede 1 nat i maj 2024
Svar fra The Rundlestone Lodge den 18. maj 2024
Thank you, Cyrus!
10/10 Fremragende
Eugene
15. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Eugene
Overnattede 1 nat i maj 2024
Svar fra The Rundlestone Lodge den 16. maj 2024
Thank you for rating us, Eugene!
8/10 Udmærket
Randi
Rejste med familie
15. maj 2024
Synes godt om: Rengøring, service og personale
The room was very spacious, but needed attention to details. No hot tub as advertised, no breakfast as advertised.
Randi
Overnattede 1 nat i maj 2024
Svar fra The Rundlestone Lodge den 16. maj 2024
Hi Randi,Thank you for your review. Our hot tub is located on level 2 and is open for all our guests.Although we don’t have a restaurant at the Rundlestone and do not advertise to have one, our Front Desk team has a great number of suggestions for dine in or deliveries. Please feel free to reach out if you have any further queries.
8/10 Udmærket
Jennifer
Rejste med partner
11. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The propert was beautiful. Our room was clean and updated.
Jennifer
Overnattede 1 nat i maj 2024
Svar fra The Rundlestone Lodge den 12. maj 2024
Thank you for your review, Jennifer.We are glad to see that the stay was up to your standards and hope to welcome you back in the future!
8/10 Udmærket
Bob
11. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I stayed for 4 nights. One morning at 7:45 someone started some sort of construction in the room next to mine. The bathroom was poorly lit. Stairs to the loft were only about 9 or 10 inches deep, making them feel steep and slightly hazardous. Handrail was secure but slightly loose. Other than that, don't get a loft room, it's silly to be separated from the bathroom by stairs.
Bob
Overnattede 4 nætter i maj 2024
Svar fra The Rundlestone Lodge den 12. maj 2024
Thank you for your rating Bob!Even though we are working hard on fixing the pool, we hope that the constructions noises did not spoil a beautiful trip. Thank you for your feedback - we have checked the handrail to ensure it is save to use for the next guest.We hope you had a great time in Banff!
10/10 Fremragende
Cindy
Rejste med partner
10. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, Nice location on the edge of town.
Cindy
Overnattede 1 nat i maj 2024
Svar fra The Rundlestone Lodge den 10. maj 2024
Thank you for your review, Cindy! We are very happy to hear your words and hope to welcome you back in the near future.
10/10 Fremragende
ROBERTO JR, SALMON ARM
Rejste i en gruppe
8. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel
ROBERTO JR
Svar fra The Rundlestone Lodge den 8. maj 2024
Thank you for your rating, Roberto! We are excited to learn that you had a great stay, and hope to welcome you back in the future.
8/10 Udmærket
Shawn
Forretningsrejsende
8. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Big room.
Shawn
Overnattede 1 nat i maj 2024
Svar fra The Rundlestone Lodge den 8. maj 2024
Thank you for your feedback, Shawn!
8/10 Udmærket
David
Forretningsrejsende
6. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly and helpful staff
David
Overnattede 2 nætter i april 2024
Svar fra The Rundlestone Lodge den 8. maj 2024
Than you for complimenting our staff, David! We take pride in customer service and are happy to learn that you had a great experience at the lodge!
8/10 Udmærket
Susan
Rejste med partner
6. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rundlestone Lodge was wonderful! Friendly and helpful staff, clean and comfortable room, and within walking distance of shopping and restaurants. The attached restaurant wasn't opened so we had to walk to other restaurants. The pool was closed for maintenance, but they offered other hotels' pools if we wanted to make use of a pool.
Susan
Overnattede 2 nætter i april 2024
Svar fra The Rundlestone Lodge den 9. maj 2024
Thank you for your review, Susan! We are excited to learn that you had a great stay and took advantage of pools in other properties. We hope to welcome you back next time you are in Banff!
2/10 Forfærdeligt
hoa, Edmonton
6. maj 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not helpful, bad service, toilet not working well; water in shower too bad, floor dirty; i forgot my stuffs in the room, the staff totally is not help out, just said nothing in lost and found department; that was not true; i was left less than 6 hours and they said they did not see anything in the room; never thinking come back
hoa
Overnattede 1 nat i maj 2024
Svar fra The Rundlestone Lodge den 10. maj 2024
Dear Hoa, We are extremely upset to see a review like yours. We take pride in customer service and are sorry to hear that it didn't shine though during your stay. We are sorry to see that you have lost your possessions, and will still keep an eye out for them, but at this time nothing has been turned in. We hope your trip to Banff was great!
6/10 Okay
Samandeep
5. maj 2024
Samandeep
Overnattede 1 nat i maj 2024
Svar fra The Rundlestone Lodge den 8. maj 2024
Thank you for choosing us during your trip to Banff!
10/10 Fremragende
Yilin
5. maj 2024
Yilin
Overnattede 1 nat i maj 2024
Svar fra Lika den 25. maj 2024
Thank you for the perfect rating, Yilin!
2/10 Forfærdeligt
Kirsten
5. maj 2024
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Kirsten
Overnattede 4 nætter i april 2024
Svar fra The Rundlestone Lodge den 26. maj 2024
Dear Kirsten,It is unfortunate to see that you have not enjoyed your stay at the lodge, but have decided to not let our Front Desk know. We always appreciate an opportunity to make up to our guests while they are in house. We hope the rest of the trip to Banff was great!
8/10 Udmærket
Frank
4. maj 2024
Synes godt om: Service og personale
Frank
Overnattede 1 nat i maj 2024
Svar fra The Rundlestone Lodge den 8. maj 2024
Thank yo for rating us, Frank!
10/10 Fremragende
Victoria
Rejste med partner
4. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff provided exceptional service. Although the place wasn't as modern, I enjoyed my stay as it was clean, quiet and easy to get to. I enjoyed the underground parking and felt safe staying at the hotel.
Victoria
Overnattede 2 nætter i maj 2024
8/10 Udmærket
Belen
2. maj 2024
Synes godt om: Rengøring, service og personale
Belen
Overnattede 2 nætter i april 2024
6/10 Okay
johan
Rejste med partner
1. maj 2024
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
The hotel needs a renovation. The swimming pool was getting fixed which is good. The location is good. Safe parking under the buillding.
johan
Overnattede 1 nat i april 2024
8/10 Udmærket
Robert
Rejste med familie
30. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location. Free Parking
Robert
Overnattede 1 nat i april 2024
Svar fra The Rundlestone Lodge den 1. maj 2024
Thank you for your feedback, Robert!
4/10 Dårligt
Milad
30. apr. 2024
Synes godt om: Rengøring, service og personale
Milad
Overnattede 1 nat i april 2024
10/10 Fremragende
Cassaundra
Rejste med partner
30. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay at the Rundlestone Lodge.
Cassaundra
Overnattede 2 nætter i april 2024
Svar fra The Rundlestone Lodge den 1. maj 2024
Thank you for taking the time to leave a review, Cassaundra!We hope to welcome you back in the near future.
8/10 Udmærket
Jose
Rejste med familie
30. apr. 2024
Great location, a little bit out of shape, friendly staff. The pool was closed, the elevator out of service.
Jose
Overnattede 3 nætter i april 2024
8/10 Udmærket
Les
29. apr. 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
Nice place. Close to the main shopping area
Les
Overnattede 3 nætter i april 2024
8/10 Udmærket
Darrell
29. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We only stayed the night but everything was great
Darrell
Overnattede 1 nat i april 2024
10/10 Fremragende
Aakriti
29. apr. 2024
Aakriti
Overnattede 1 nat i april 2024
Svar fra Lika den 19. maj 2024
Thank you for your rating!
8/10 Udmærket
Leah
28. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Leah
Overnattede 1 nat i april 2024
Svar fra The Rundlestone Lodge den 1. maj 2024
Thank you, Leah!
10/10 Fremragende
Gwen Marie
Rejste med partner
28. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wonderful and helpful staff. Our room was spacious and very nice.
Gwen Marie
Overnattede 1 nat i april 2024
Svar fra The Rundlestone Lodge den 2. maj 2024
Hi Gwen,Thank you for your review. Our team are delighted to hear they could help make your stay more enjoyable! We’re so glad you liked your room and we hope to see you back again soon!
4/10 Dårligt
Scott, Winnipeg
Rejste med familie
28. apr. 2024
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Pool was closed for maintenance which was not communicated until arrival. Lounge also closed and only used for private purposes.
Scott
Overnattede 3 nætter i april 2024
Svar fra The Rundlestone Lodge den 2. maj 2024
Hi Scott,Thank you for your comments. Unfortunately, we had to unexpectedly close our pool for emergency maintenance. We did our best to communicate this to everyone with upcoming reservations, so we’re sorry if the text we sent you on 23rd April didn’t get through to you, or you haven't noticed closure on Expedia. We’re sorry to hear that these unforeseen issues impacted your stay. We strive to uphold a safe and enjoyable environment for all of our guests, and sometimes this requires unanticipated maintenance. If you have any other comments or concerns please do get in touch and we would be happy to discuss these with you. We hope the rest of your stay in Banff was amazing!
8/10 Udmærket
Shivam
28. apr. 2024
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Shivam
Overnattede 1 nat i april 2024
Svar fra The Rundlestone Lodge den 1. maj 2024
Thank you, Shivam!
4/10 Dårligt
sherill
28. apr. 2024
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Cleanliness, Only concern is truck can’t fit in there parking lot.so we have to find a place to park.Costumer service are friendly and nice.
sherill
Overnattede 1 nat i april 2024
10/10 Fremragende
Kelsey
28. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is our 3rd time staying at this hotel and love it everytime.
Kelsey
Overnattede 1 nat i april 2024
Svar fra The Rundlestone Lodge den 2. maj 2024
Hi Kelsey,Thank you for your review. We are thrilled that you enjoyed your 3rd visit! We love having you at the lodge and we can’t wait to see you for your 4th!
10/10 Fremragende
Navu
28. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent service!
Navu
Overnattede 1 nat i april 2024
Svar fra The Rundlestone Lodge den 1. maj 2024
Thank toy for sharing your feedback, Navu!
10/10 Fremragende
MICHELLE
27. apr. 2024
Synes godt om: Service og personale, faciliteter
Rooms need a refresh.
MICHELLE
Overnattede 1 nat i april 2024
Svar fra The Rundlestone Lodge den 2. maj 2024
Hi Michelle,Thank you for your review! It’s fantastic to hear you enjoyed your stay.
8/10 Udmærket
Mike
Rejste med partner
26. apr. 2024
I loved the jetted tub and the best soap and shampoo a hotel has ever supplied.
But poor tv channels to choose from and difficult the operate the remote.
Mike
Overnattede 2 nætter i april 2024
Svar fra The Rundlestone Lodge den 28. apr. 2024
Dear Mike, Thank you for taking a moment to share your experience. We are so pleased to hear you found the jetted tub and the toiletries to your liking. We look forward to seeing you again soon.
10/10 Fremragende
Victoria
Rejste i en gruppe
25. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing service. Quick check in, easy to walk around the town.
Victoria
Overnattede 1 nat i april 2024
Svar fra Lika den 27. apr. 2024
Thank you for your review, Victoria! We are excited to learn that you had a great stay and hope to welcome you back next time you are in Banff!
10/10 Fremragende
??
25. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter