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Anmeldelser af Azalea Hotels & Residences Baguio

3.5 out of 5
Azalea Hotels & Residences Baguio
#7 Leonard Wood Loop Brgy. M. Roxas, Baguio, Benguet

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 104 af i alt 261 anmeldelser" "
Bedømmelse på 8 − Udmærket. 89 af i alt 261 anmeldelser" "
Bedømmelse på 6 − Okay. 46 af i alt 261 anmeldelser" "
Bedømmelse på 4 − Dårligt. 13 af i alt 261 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 9 af i alt 261 anmeldelser" "

8,4/10

Rengøring

8,4/10

Service og personale

7,0/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

5,6/10

Miljøvenligt

Anmeldelser

6/10 Okay

Roberto, El Dorado Hills

Rejste med partner
Synes ikke om: Faciliteter
The property is on a hill and a short distance to the main road to access public transportation. The Hotel is clean in the lobby area but in the dinning area a noticed a dead fly on the window panes. The buffet breakfast is not so good. Bread is soggy at the bottom which seems to be stored in the refrigerator and heat. Cereal and muffin are stale. No air-conditioning so we have to open the windows and sliding door but it allows motorcycles exhaust, noise from people talking loudly, cigarette smoke and grill smoke all enter our room during the day and night. We checked out two days before we were suppose to and checked in the new airconditioned hotel next to it.
Overnattede 7 nætter i maj 2024

10/10 Fremragende

Mary

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The skyline view room is has a nice view. The amenities inside the room was great. The staff and servers in the resto. were very friendly and polite. They are very helpful esp. if you have a disability. The cons - not convenient to shop or eat elsewhere. Generally, we would come back to this hotel.
Overnattede 10 nætter i januar 2024

10/10 Fremragende

Vi

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome stay! Thanks .🇨🇦

6/10 Okay

Archibald

Forretningsrejsende
Overnattede 4 nætter i januar 2024

10/10 Fremragende

Arthur

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i januar 2024

8/10 Udmærket

Tefilin

Rejste med familie
Synes godt om: Værelsets komfort
Central Location
Centrally located hotel. Buffet breakfast is a plus. Staff are helpful and provides great service. Room cleanliness can be improved.
Overnattede 4 nætter i december 2023

6/10 Okay

Jimmy, Kissimmee

Overnattede 1 nat i december 2023

8/10 Udmærket

Merilin

Overnattede 1 nat i november 2023

6/10 Okay

Daechan

Overnattede 1 nat i maj 2022

6/10 Okay

Leilani

Overnattede 4 nætter i marts 2020

4/10 Dårligt

mary eleanor

Overnattede 2 nætter i marts 2020

10/10 Fremragende

Verificeret rejsende

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location is good
Overnattede 1 nat i februar 2020
Svar fra Azalea Baguio den 28. feb. 2020
Thank you for your rating. Have a pleasant day!

10/10 Fremragende

JM, Lo

Rejste med partner
Synes godt om: Rengøring, faciliteter
Very cozy and clean room. The staff also were helpful. We loved the breakfast at kuya J. Thank you azalea.
Overnattede 1 nat i februar 2020
Svar fra Azalea Baguio den 28. feb. 2020
Thank you for your rating and valuable feedback. Have a pleasant day!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2020
Svar fra Azalea Baguio den 12. feb. 2020
Thank you for your rating.

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not clean and no windows to breath on 6th floor
Overnattede 1 nat i januar 2020
Svar fra Azalea Baguio den 5. feb. 2020
Your feedback is appreciated. We will work towards improvement. Thank you

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
When I arrived at Azalea, they could not find my reservation through Orbitz. Then after 20 minutes, they found my reservation, but informed me that my room was given to someone. They pretended to give me an upgrade room, but it was really not. The room was really noisy at night from the fuctions downstairs, and the room was not noise proof. In the morning, my bed was very bright from the morning sun even with the curtains.
Overnattede 2 nætter i januar 2020
Svar fra Azalea Hotel Baguio den 28. jan. 2020
Your valuable feedback is duly noted and have relayed to the concerned department. Have a pleasant day.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring
Overnattede 2 nætter i januar 2020
Svar fra Azalea Baguio den 23. jan. 2020
Thank you for your rating.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
ambiance room we love the breakfast
Overnattede 2 nætter i januar 2020
Svar fra Azalea Baguio den 23. jan. 2020
We are happy that you enjoyed your stay with us.

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale
It was near the city
Overnattede 2 nætter i december 2019
Svar fra Azalea Reservations den 1. jan. 2020
Thank you for your feedback.

10/10 Fremragende

Rosemarie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2019
Svar fra Azalea Reservations den 1. jan. 2020
Thank you for your rating.

10/10 Fremragende

Jorge

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2019
Svar fra Azalea Reservations den 1. jan. 2020
Thank you for your rating.

8/10 Udmærket

Verificeret rejsende

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very nice place just some observations, a little far from downtown, wifi needed to be logged in very often and the flush of the toilet is not that efficient hence a waste of water
Overnattede 3 nætter i oktober 2019
Svar fra Azalea Baguio den 12. okt. 2019
Thank you for your valuable feedback.

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring
The room was not in the best condition. The bathroom made my room quite smelly, and it was really humid in the room.
Overnattede 5 nætter i september 2019
Svar fra Azalea Baguio den 12. okt. 2019
Thank you for your valuable feedback. This will be addressed accordingly.

10/10 Fremragende

WENSER

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2019
Svar fra Azalea Baguio den 2. sep. 2019
Thank you for your rating. Have a great day!

6/10 Okay

Verificeret rejsende

The room is not so much organized and clean ... more wide opening for view of the room I feel like I'm in the cage
Overnattede 1 nat i august 2019

8/10 Udmærket

Dhaniela&Centen, Hayward Ca

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Staff are friendly
Overnattede 1 nat i juli 2019
Svar fra Azalea Baguio den 21. aug. 2019
Thank you for your kind comment. Have a pleasant day.

10/10 Fremragende

MB, NY

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The staff are superb in terms of customer service. Our car broke down & everyone was solicitous. Special mention to Noni who went out of his way to call the auto repair service & assisted us until he made sure our car was okay.
Overnattede 2 nætter i juli 2019
Svar fra Azalea Baguio den 13. jul. 2019
Thank you for your kind rating. We look forward to have you as our guest again. Have a pleasant day!

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
What is good about the property is you can cookyour own food.It You feel at home.
Overnattede 2 nætter i juni 2019
Svar fra Azalea Baguio den 3. jul. 2019
Thank you for your feedback. We hope to host you again in the future.

10/10 Fremragende

Raymond

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2019
Svar fra Azalea Baguio den 3. jul. 2019
Thank you for your 10 rating. We appreciate this very much.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good : Convenient location, good service. Bad: They charged me for a Snickers that was not in the ref when we got there
Overnattede 2 nætter i juni 2019
Svar fra Santi den 17. jun. 2019
Thank you for your valuable feedback. We look into this. Kindly send your details to reservationsupervisor@azalea.com.ph . Have a pleasant day.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2019
Svar fra Azalea Hotels & Residences den 10. jun. 2019
Thank you for your rating. Have a pleasant day!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2019
Svar fra Jen den 11. maj 2019
Dear Valued Guest, thank you for taking time for giving us a positive review. We look forward to welcoming and serving you again on your next visit. Thank you for choosing Azalea Hotels and Residences Boracay as your alternate home in the Island.

6/10 Okay

Enrico, Manila

Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Construction was going on, which was very noisy!!!! Room has no aircon so it gets very warm. I think the management assumes that there is no need for aircon in Baguio. But Baguio’s climate has changed! We really thought it is necessary to have alternative by installing aircon unit to their rooms. Bathroom was a little dirty. Food was great though! Staff were nice.
Overnattede 2 nætter i april 2019
Svar fra Azalea Hotels & Residences den 10. jun. 2019
Thank you for feedback. This is duly noted and has been relayed accordingly.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2019
Svar fra Azalea Baguio Team den 22. apr. 2019
Thank you for your feedback.

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i april 2019
Svar fra Azalea Team den 10. apr. 2019
Thank you.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2019
Svar fra Azalea Team den 10. apr. 2019
Thank you for your feedback. We hope to host you again soon so you will have a better experience.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable to stay for travellers. Worth the price!
Overnattede 1 nat i marts 2019
Svar fra Azalea Team den 10. apr. 2019
Thank you.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
accessibility
Overnattede 1 nat i marts 2019
Svar fra Jen den 20. mar. 2019
Thank you for staying with us. We appreciate your feedback. We look forward to welcoming you again on your next visit. Have a great day!

6/10 Okay

Robert

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring
It’s location is very good. The online booking delayed the checking in
Overnattede 1 nat i marts 2019
Svar fra Jen den 20. mar. 2019
Thank you for staying with us. We appreciate your feedback. We will work hard to fix the issue you experienced as we always strive to provide the best service to our guests. We look forward to welcoming and serving you again in Azalea Hotels and Residences Baguio!

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Service og personale
Staffs are polite, brkfast is excellent
Overnattede 3 nætter i februar 2019
Svar fra Jen den 20. mar. 2019
Thank you for staying with us. We appreciate your feedback. We look forward to welcoming and serving you again in Azalea Hotels and Residences Baguio!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2019
Svar fra Azalea Team den 10. apr. 2019
Thank you for your feedback.

10/10 Fremragende

Verificeret rejsende

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Properties, None
Overnattede 1 nat i februar 2019
Svar fra Jen den 20. mar. 2019
Thank you for staying with us. We appreciate your feedback. :)

8/10 Udmærket

Ed, Hong Kong

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a great place to stay in Baguio - professional staff, great location.
Overnattede 2 nætter i februar 2019
Svar fra Jen den 20. mar. 2019
Thank you for staying with us. We appreciate your feedback. We look forward to welcoming and serving you again in Azalea Hotels and Residences Baguio!

8/10 Udmærket

Aileen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2018
Svar fra Jen den 20. mar. 2019
Thank you for staying with us. We appreciate your feedback. We look forward to welcoming and serving you again in Azalea Hotels and Residences Baguio!

6/10 Okay

Eric

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
No hot water til 3rd day when new room
Overnattede 1 nat i januar 2019
Svar fra Jen den 20. mar. 2019
Thank you for staying with us. We appreciate your feedback. We will work hard to fix the issue you experienced as we always strive to provide the best service to our guests. We look forward to welcoming and serving you again in Azalea Hotels and Residences Baguio!

2/10 Forfærdeligt

Nina

Synes ikke om: Service og personale
Booked it online on the day itself and should be guarrantted. Upon checkin they did gave away the room we booked. We were transfered to a nearby place
Overnattede 1 nat i januar 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2019
Svar fra Jen den 26. jan. 2019
Thank you for staying with us. We appreciate your feedback and we look forward to welcoming you again as we always strive to provide our best and quality service to our guests.

8/10 Udmærket

Maria Luisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2019
Svar fra Jen den 26. jan. 2019
Thank you for staying with us. We appreciate your feedback and we look forward to welcoming you again as we always strive to provide our best and quality service to our guests.

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2019

2/10 Forfærdeligt

AndrewMorrison, Dundee

Rejste med familie
Synes ikke om: Service og personale, faciliteter
The staff were totally incompetent no idea from management how to run a hotel staff were running around like headless chickens large queues at breakfast had 1 coffee in 5 days due to not wishing to wait for 30 minutes in queues but paid for 5 days breakfast definitely not for 5 star travellers would be totally frustrated with this hotel well below standards perhaps only for locals definitely not for international travelers very poor customer service and amenities
Overnattede 5 nætter i december 2018