Udendørsområde

Anmeldelser af Hyatt Place Austin/Round Rock

3 out of 5
Hyatt Place Austin/Round Rock
420 Sundance Pkwy, Round Rock, TX

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 669 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 206 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 62 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 38 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 28 af i alt 1003 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Roeisha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Azmat

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice rooms.The breakfast menu was awesome..Will highly recommend this hotel.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 21. maj 2024
Azmat, thank you for your wonderful feedback! The team at Hyatt Place Austin/Round Rock is thrilled to hear you enjoyed the rooms and our breakfast offerings. We appreciate your recommendation and look forward to welcoming you back soon!

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We asked for extra things for our room and they very accommodating. The AC was great! The counter personnel were friendly.
Overnattede 5 nætter i maj 2024
Svar fra Customer Service den 21. maj 2024
David, thank you for your kind words. The team at Hyatt Place Austin/Round Rock is delighted to know you found our colleagues accommodating and friendly, and that you enjoyed the room's amenities. We're looking forward to welcoming you back!

6/10 Okay

Kelsey

Forretningsrejsende
Synes godt om: Service og personale
The room was not the cleanest. Shower was dirty, the soaps were not refilled in the shower. You could clearly see the wear and tear in the room. Example, Lamp shade kept falling off and some plugs did not work.
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 20. maj 2024
Kelsey, thank you for sharing your experience. It's important to us that each guest has a comfortable stay, and your feedback is valuable for us to improve. Maintenance and cleanliness issues will be addressed with our team members. We appreciate your insights and hope to have another chance to better serve you in the future.

10/10 Fremragende

Deanna

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
X
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 20. maj 2024
Deanna, thank you for taking the time to share your experience at Hyatt Place Austin/Round Rock! We're delighted you enjoyed your stay and appreciate your kind words. We're looking forward to welcoming you back in the future.

10/10 Fremragende

Chad

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good place.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 20. maj 2024
Chad, thank you for sharing your thoughts! The team at Hyatt Place Austin/Round Rock is delighted you had a good stay. We hope to welcome you back soon!

10/10 Fremragende

Charles

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice property - up to date, good breakfast options, good pricing
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 16. maj 2024
Charles, the team at Hyatt Place Austin/Round Rock is delighted to hear you enjoyed your stay with us. We're pleased you appreciated the modern property, breakfast options, and the value. We look forward to welcoming you back soon!

10/10 Fremragende

Nicolas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place exceeded our expatations.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 13. maj 2024
Nicolas, it's great to hear that Hyatt Place Austin/Round Rock went above and beyond your expectations. We are thrilled to know you enjoyed your stay and hope to host you again in the future.

8/10 Udmærket

Jason

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 14. maj 2024
Jason, we're thrilled that your stay at Hyatt Place Austin/Round Rock met your expectations. We hope on your next trip to Austin, we'll have the pleasure of accommodating you again. Thank you for rating us!

10/10 Fremragende

Corey

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 6. maj 2024
Corey, we're elated to hear your stay at Hyatt Place Austin/Round Rock was exceptional. We strive to provide experiences that make our guests feel at home. Looking forward to welcoming you back in the future!

10/10 Fremragende

Mohamed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 6. maj 2024
Mohamed, it's wonderful to hear that your experience at Hyatt Place Austin/Round Rock met your expectations. We appreciate your feedback and hope to welcome you back in the near future.

10/10 Fremragende

Savannah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
room was very comfy and we got some good sleep
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Grace

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 3. maj 2024
Grace, thank you for taking the time to rate your experience at Hyatt Place Austin/Round Rock. We're delighted that you chose us for your stay and we hope to have the chance to serve you again in the future.

8/10 Udmærket

Maxim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Alles wunderbar bis auf sehr weiche Betten.. ich konnte fast nicht schlafen ..
Overnattede 1 nat i april 2024
Svar fra Customer Service den 2. maj 2024
Maxim, vielen Dank für Ihr Feedback. Es ist schön zu wissen, dass Sie Ihren Aufenthalt im Hyatt Place Austin/Round Rock in vielerlei Hinsicht wunderbar fanden. Wir verstehen, dass der Schlafkomfort bei jedem anders ist, und entschuldigen uns, wenn die Weichheit unserer Betten nicht Ihren Wünschen entsprach. Bei zukünftigen Aufenthalten stehen Ihnen unsere Kollegen jederzeit zur Verfügung, um Ihnen dabei zu helfen, Ihre Erholung so angenehm wie den Rest Ihres Aufenthalts zu gestalten. Vielen Dank, dass Sie sich für uns entschieden haben.

10/10 Fremragende

Terrell

Good
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 29. apr. 2024
Terrell, thank you for choosing Hyatt Place Austin/Round Rock and sharing your feedback. We're thrilled to hear that your stay was satisfactory. We hope to see you again soon.

10/10 Fremragende

Terrell

Synes godt om: Rengøring
Good
Overnattede 1 nat i april 2024
Svar fra Customer Service den 29. apr. 2024
Terrell, thank you for the succinct yet positive note for Hyatt Place Austin/Round Rock. Your satisfaction means the world to us and we hope to see you again soon!

10/10 Fremragende

Holly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had corner room…. My kids can be loud and I liked not having neighbors…
Overnattede 2 nætter i januar 2024
Svar fra Customer Service den 26. apr. 2024
Holly, it's excellent to know that your family enjoyed the corner room at Hyatt Place Austin/Round Rock. Your feedback shows we're ensuring our guests have the peace and quiet they desire. We hope to see you and your family again soon.

10/10 Fremragende

Doreen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was very convenient to areas in round rock
Overnattede 1 nat i april 2024
Svar fra Customer Service den 21. apr. 2024
Doreen, we're thrilled to hear that Hyatt Place Austin/Round Rock's location provided convenience for your stay. Your positive feedback is much appreciated and we look forward to welcoming you again in the future.

10/10 Fremragende

Gerby

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Muy buena
Overnattede 1 nat i april 2024
Svar fra Customer Service den 15. apr. 2024
Gerby, ¡es un placer saber que tu experiencia en Hyatt Place Austin/Round Rock fue "muy buena"! Apreciamos mucho sus comentarios y esperamos volver a ser su anfitrión en el futuro.

10/10 Fremragende

Annie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Customer Service den 13. apr. 2024
Annie, thank you for choosing Hyatt Place Austin/Round Rock for your recent stay. It's wonderful to learn that you had a great experience with us. Your feedback is valued and we look forward to welcoming you back in the future.

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Customer Service den 13. apr. 2024
Thank you for taking the time to leave this wonderful rating, William! We hope to see you again soon at Hyatt Place Austin/Round Rock so we can share yet another amazing experience!

8/10 Udmærket

Sharon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Customer Service den 13. apr. 2024
Thanks for the 4/5 rating, Sharon!We're happy you had such a lovely stay at Hyatt Place Austin/Round Rock! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

8/10 Udmærket

Chase

Overnattede 1 nat i april 2024
Svar fra Customer Service den 1. maj 2024
Thank you for taking the time to share your review with us, Chase!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Hyatt Place Austin/Round Rock.

4/10 Dårligt

FABIOLA

Synes ikke om: Service og personale
Overnattede 1 nat i april 2024
Svar fra Customer Service den 11. apr. 2024
We appreciate the feedback, Fabiola.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

8/10 Udmærket

Rodolfo, Houston

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i april 2024
Svar fra Customer Service den 8. apr. 2024
Rodolfo, it's wonderful to hear you had a good stay at Hyatt Place Austin/Round Rock. We hope to see you again the next time you are in Austin.

10/10 Fremragende

Parthiban

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overall good and calm
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 5. apr. 2024
Parthiban, it's delightful to know you found your stay at the Hyatt Place Austin/Round Rock to be satisfying and peaceful. We appreciate your feedback and look forward to welcoming you back in the future.

8/10 Udmærket

Camille

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was amazing, I wish I remember the young lady with dark hair who checked me in. She was really sweet and helpful. I enjoyed my stay and would stay again.
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 1. apr. 2024
Camille, thank you for taking the time to share your experience. We're thrilled to know that one of our team members made such a positive impact during your check-in at Hyatt Place Austin/Round Rock. We pride ourselves in providing helpful and friendly service, and your feedback reaffirms our mission. We're also pleased to hear that you enjoyed your stay and plan to return. We eagerly await your next visit.

8/10 Udmærket

JISOO

Overnattede 2 nætter i marts 2024
Svar fra Customer Service den 22. apr. 2024
Thank you for taking the time to leave us a 4/5 rating, Jisoo!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Hyatt Place Austin/Round Rock.

10/10 Fremragende

Diep

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Cleaness
Overnattede 2 nætter i marts 2024
Svar fra Customer Service den 31. mar. 2024
Diep, thank you for taking the time to share your thoughts. At Hyatt Place Austin/Round Rock, we pride ourselves on maintaining a clean and welcoming environment for our guests. We look forward to welcoming you back during your next visit to the area.

10/10 Fremragende

David

Rejste med familie
Synes godt om: Faciliteter
Property was really nice
Overnattede 3 nætter i marts 2024
Svar fra Customer Service den 30. mar. 2024
David, thanks for sharing your experience! We're thrilled to hear you enjoyed the quality of Hyatt Place Austin/Round Rock. It's great to know that you found our property appealing and appreciated its aesthetics. We hope to have the privilege of hosting you again, ensuring another great stay.

10/10 Fremragende

Diana, Jackson

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Awesome service
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 27. mar. 2024
Diana, thank you for the stellar feedback! At Hyatt Place Austin/Round Rock, we're thrilled to hear that you appreciated our excellent service. We strive to provide all our guests with a memorable experience and we're elated that we succeeded with your stay. We look forward to your next visit!

10/10 Fremragende

Luis Armando

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i marts 2024
Svar fra Customer Service den 25. mar. 2024
Luis, it's wonderful to hear that you had an exceptional stay at Hyatt Place Austin/Round Rock. We'd be delighted to welcome you back again in the future. Thank you for the positive feedback via Expedia.

6/10 Okay

Timothy, Santa Rosa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
It took two days to get 3 burned out light bulbs changed.
Overnattede 3 nætter i marts 2024
Svar fra Customer Service den 23. mar. 2024
Timothy, thank you for sharing your feedback. It appears there were delays in addressing your lightbulb situation. We'll certainly aspire to enhance our promptness in handling such matters. We appreciate your patience and understanding during your stay and would be delighted to serve you again in the future.

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 23. mar. 2024
Thank you for sharing your perfect rating with us, Michael!It's wonderful to see how much you appreciated your time at Hyatt Place Austin/Round Rock! We want everyone to feel right at home at Hyatt Place Austin/Round Rock. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Fremragende

Herman lee.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Customer Service den 19. mar. 2024
Herman, thank you for choosing Hyatt Place Austin/Round Rock for your stay. It's fantastic to know you had a great experience. We're looking forward to welcoming you back on your next visit to Austin.

10/10 Fremragende

Mikaela

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed our stay-it was a mother son trip and we felt safe and happy
Overnattede 3 nætter i februar 2024
Svar fra Customer Service den 17. mar. 2024
Mikaela, thank you for sharing your positive experience at Hyatt Place Austin/Round Rock. Ensuring the safety and happiness of our guests is a priority, and it's heartwarming that you felt exactly that during your mother-son trip. We look forward to welcoming you back for another wonderful stay in the future.

8/10 Udmærket

Nansy

Rejste i en gruppe
Nothing really stand out
Overnattede 3 nætter i marts 2024
Svar fra Customer Service den 17. mar. 2024
Nansy, thank you for taking the time to share your experience. At Hyatt Place Austin/Round Rock, we're always striving to provide memorable stays for our guests. It appears we may not have hit the mark during your visit, and for that, we appreciate your honest feedback. Your insights will assist us in refining our services and amenities for an even better stay next time.

10/10 Fremragende

lanesha

Overnattede 1 nat i marts 2024
Svar fra Customer Service den 6. apr. 2024
Lanesha, thank you for the splendid rating for Hyatt Place Austin/Round Rock. We genuinely appreciate it and hope to welcome you back when your travels bring you to Austin again.

8/10 Udmærket

Stephanie

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was convenient in round rock and did have a lot of amenities, but there could be some improvement. We were there for 4 nights and our room was never cleaned. On our last night we ran out of towels (as we never got new ones), and the front desk said they couldn't bring them up to the room. Hallways were pretty noisy which ultimately comes down to other guests, but I was hoping for more out of this hotel for the price.
Overnattede 4 nætter i marts 2024
Svar fra Customer Service den 18. mar. 2024
Stephanie, thank you for taking the time to share your observations. At Hyatt Place Austin/Round Rock, we pride ourselves in being a convenient place for guests and offering a wealth of amenities, so we're delighted these aspects appealed to you.On the other hand, we regret to hear that certain aspects of your stay fell short of expectations. We sincerely apologize for any inconvenience caused with the housekeeping services and the noise disturbances. Please know that your feedback has been shared with our team members to look for ways to improve our services.Your satisfaction is important to us and we would love to get another opportunity to make your future stays more pleasurable. We truly value your business, Stephanie.

8/10 Udmærket

Kristina

Rejste med familie
Synes godt om: Service og personale, faciliteter
Overall of our stay was ok However the room was not cleaned the following day They said the house keeper only comes every Thursdays ?
Overnattede 2 nætter i marts 2024
Svar fra Customer Service den 17. mar. 2024
Kristina, we appreciate your review and for choosing to stay with us at Hyatt Place Austin/Round Rock. While we're glad the overall experience was satisfactory, we genuinely regret any misunderstanding concerning room service. Our colleagues aim to ensure all rooms are kept to the highest standards. We look forward to the opportunity of extending an even better experience on your next visit.

8/10 Udmærket

Shanna

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
The hotel was nice, breakfast was good. Safe area
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 17. mar. 2024
Shanna, thanks for your feedback. We're glad to hear you enjoyed the hotel and our breakfast spread. Hyatt Place Austin/Round Rock aims to provide a comfortable and welcoming environment for all our guests. We appreciate your compliments and hope to welcome you back soon!

10/10 Fremragende

Liyuan

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel is new and clean.
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 15. mar. 2024
Liyuan, thank you for your high praise of the Hyatt Place Austin/Round Rock. We're glad to hear you appreciated the pristine condition of our establishment. We hope to welcome you again in the future.

10/10 Fremragende

Jacob

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely wonderful staff! Easy to locate and even easier parking! We had a fabulous time Thank you!!
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 15. mar. 2024
Jacob, it's fantastic to know you had an incredible stay at the Hyatt Place Austin/Round Rock. Your compliments regarding our team members and the ease of access to our location are deeply appreciated. We value your feedback and we can't wait to welcome you back for another delightful experience!

10/10 Fremragende

Samantha

Rejste med familie og småbørn
Even though we stayed one night, it was so clean, peaceful and breakfast was delicious!
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 15. mar. 2024
Samantha, it's wonderful to hear you enjoyed your stay at Hyatt Place Austin/Round Rock! We take pride in ensuring our accommodations are tranquil and immaculate, and it's great to know the breakfast met your expectations. We appreciate your feedback and look forward to welcoming you back for another visit soon.

10/10 Fremragende

seula

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was clean and quite plus Easy free parking and nice breakfast!
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 13. mar. 2024
Seula, we're delighted to hear that you enjoyed your stay at Hyatt Place Austin/Round Rock. It's uplifting to know that you appreciated our clean environment, convenient parking, and lovely breakfast offering. We're looking forward to welcoming you back for another standout experience.

10/10 Fremragende

Iram

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice comfortable stat,staff is very good
Overnattede 2 nætter i marts 2024
Svar fra Customer Service den 13. mar. 2024
Iram, your positive remarks about Hyatt Place Austin/Round Rock are greatly appreciated. We're thrilled you found comfort during your stay and recognized the excellence of our team members. We look forward to hosting your next visit.

10/10 Fremragende

L. Allen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and nice amenities
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 11. mar. 2024
L. Allen, it's wonderful to hear you enjoyed your stay at Hyatt Place Austin/Round Rock. We are so glad you appreciated our immaculate property and delightful amenities. Your positive feedback is greatly valued. Please come see us again soon for another excellent stay.

10/10 Fremragende

Stephen H, Los Angeles

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very comfortable. World’s slowest elevator
Overnattede 7 nætter i februar 2024
Svar fra Customer Service den 5. mar. 2024
Stephen H, it is lovely to hear your stay at Hyatt Place Austin/Round Rock was comfortable. We appreciate your note about the elevator's speed, which we'll bear in mind as we continuously seek to enhance our guests' experience. We're delighted you had an overall fantastic visit and we hope to welcome you back soon.

6/10 Okay

Simarprit

Overnattede 2 nætter i marts 2024
Svar fra Customer Service den 25. mar. 2024
We appreciate you leaving your feedback with us, Simarprit.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

10/10 Fremragende

Robin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very close to everything we had planned
Overnattede 3 nætter i marts 2024
Svar fra Customer Service den 5. mar. 2024
Robin, it's great to hear you appreciated the convenient location of Hyatt Place Austin/Round Rock. We are always delighted to provide an ideal base for your planned activities. We hope you'll choose us again for your next adventure.