I apologize that there was an error with the booking and that our system charged you. We will review our protocols to ensure this error does not occur again. I do hope that you will give us another chance to provide you with an exceptional stay in the future.

I am saddened to note that your stay with us was disappointing. Please know we are working to improve and I do hope that you will give us another chance to provide you with a superior stay next time.

I am saddened that we did not provide you with an exceptional stay, Terrell. Please know we are working hard on improving and I do hope that you will grant us another opportunity to provide you with a superior stay.

Thank you for letting us know about the elevator problems nad the chipped bathtub. We will have our maintenance staff address this. I also apologize that the breakfast was not delicious. I do hope that you will give us another chance to make improvements and better serve you in the future.

I am saddened to note that your room had not been properly prepared, Breanna. I do apologize and will share your comments with our team so we can be sure this oversight does not occur again. I do hope that you will give us another chance to better serve you in the future.

I am saddened to note that your stay with us was disappointing. Please know that we will work hard to make improvements. I hope that you will give us another chance to better serve you in the future.

I am delighted to know you enjoyed a wonderful stay and that our staff was so welcoming, Danica. I will share your comments with our team, who I am certain will feel encouraged. We hope to see you again soon!

I am so very pleased you enjoyed a wonderful stay with us, Kenneth. I hope that you will visit us again during future travels, so we can provide another exceptional stay.

I am saddened to learn that there was a lack of communication and an issue with your reservation, Demetris. Please know this will be investigated so that we can ensure an oversight like this does not occur again. I do hope that you will grant us another opportunity to serve you better in the future.

Thank you for rating your recent stay with us, Nichole. I hope that you will visit us again soon.

Please accept our apologies for the error in the room assignments, and I sympathize with how that was upsetting. I am pleased that our management was able to appropriately address this and provide you with a resolution. I do hope ha you will give us another chance to provide you with a superior stay in the future.

Thank you for letting us know that the room had a bad odor and had not been properly cleaned. We will have our housekeeping team address this and I hope that we can better serve you in the future.

Thank you for rating your recent stay, Teodora. I apologize that your stay was not excellent and I do hope that you will give us another chance to provide you with a superior stay in the future.

I apologize that your stay was problematic, Teodora. We will repair the a/c unit and determine why music was piping into the rooms. I am pleased our staff was helpful and we will work to improve the guest experience. I do hope that you will give us another chance to better serve you next time.

I apologize that your room was not beautifully cleaned and properly stocked, Juanetia. We will be sure to update the furniture and our housekeeping team double check each room to ensure that our guests enjoy a comfortable stay. We hope that you will give us another chance to properly serve you in the future.

I apologize that our staff was not helpful during the check-in process. I am also sorry that there were disruptive guests in the lobby. I do hope that you will give us another chance to better serve you during a future trip to Atlanta.

I am delighted you enjoyed a spacious room and tasty breakfast, Tanisha. I hope that you will come back and visit us again soon!

Thank you for rating your recent stay with us, Myrna. I am pleased you found our rates an excellent value and hope to see you again the next time you travel to Atlanta.

I am pleased to know your stay with us was enjoyable and conveniently located. Please know that we are working hard to ensure a quality experience for all our guests and I do hope that you will come back and visit us again soon!

Please accept our sincere apologies for providing a room with a bad odor and not well-cleaned. Our housekeeping team will double-check each room and I do hope that we will have the chance to provide you with a superior stay in the future.

I am saddened to note that your stay with us was disappointing, Raquel. Please accept our sincere apologies and know that our housekeeping team will be addressing this and making improvements. I hope that you will give us another chance to provide you with an exceptional stay in the future.

Please accept our most sincere apologies for a disappointing experience. It is not up to our usual standards of a fresh, clean room and smooth check-in. I will share your comments with our team so we can address this properly and be sure to improve so that our guests always receive an optimal experience. Thank you for letting us know where we fell short and I do hope that you will give us another chance to better serve you in the future.

I am so very happy to know that your time with us was enjoyable and I thank you for this feedback, Melissa. I hope that you will come back and visit us again soon!

Thank you for this wonderful review, Moses. I am so very pleased to know that your stay with us was peaceful and that your room was beautifully cleaned. I hope that you will visit us again soon!

I am deeply saddened to note that your stay was so problematic and disappointing. Our staff is expected to ensure that our guests receive all the assistance they need and I am sorry you were not provided with a trash bag and access to the police handling your case. I will also work with our staff to ensure the a/c unit is repaired and deodorize the room. It is my hope that you will consider giving us another chance to better serve you next time you visit Atlanta.

I am pleased our location served you well and that you enjoyed your stay. I hope that you will choose us again the next time you visit Atlanta.

Thank you for letting us know about this issue, Alexander. I do apologize that our staff was not available to answer the phone and our team will work to make improvements so that guests can be properly assisted with any requests. I do hope that you will give us another chance to better serve you next time.

I am so very pleased you enjoyed a wonderful stay with us, Kaylee. Thank you for this lovely review and we hope you will come back and visit us again soon!

Please accept our sincere apology for the disappointing experience, Brandy. We will work hard to improve and do hope that you will give us another chance to better serve you in the future.

Please accept our apologies that your experience was so disappointing, Joshua. Please know that we value the experience of our guests and I hope that you will give us another chance to better serve you during a future visit to Atlanta.

Please accept our apologies that this situation has occurred. Please know that when we release funds or issue a credit, it can take the banks a few days to reflect this on your account. If you do not see this resolved, please do give us a call so we can further investigate. I hope that your stay was otherwise wonderful.

Thank you for providing your feedback, Latreesh. We will work with our team to make improvements and I am sorry your stay was not enjoyable. I do hope that you will give us another opportunity to provide you with an exceptional stay in the future.

I am delighted you enjoyed your stay with us, Germilia. We hope that you will come back and visit us again soon.

I am delighted to know that our location served you well and that the shuttle was helpful in your travels. Thank you for this lovely review and we hope that you will visit us again the next time your travels bring you through Atlanta.

Thank you for sharing your recent experience, Ayla. I am so very pleased to know your room was so nice and clean and we hope that you will come back to visit us again soon.

I am so very pleased to know that the check-in process was convenient and that you felt welcomed and comfortable during your stay. I hope that you will come back and visit us again soon!

I am delighted to see this exceptional rating. Thank you for leaving your feedback, Scott. We hope to have you come back and visit us again soon!

Thank you for rating your recent stay with us, Ahmed. I am pleased you were satisfied with your overall experience. I hope that you will visit us again the next time you travels bring you to Atlanta so we can provide an even superior stay in the future.

I am pleased to note you enjoyed a peaceful stay with us and I do hope that you come back and visit us again during a future visit to Atlanta. Thank you for leaving your review, Evan.

Thank you for letting us know about your recent experience, Laquita. I apologize for the dated aspects of the hotel and please know we are working to make improvements. I do hope that you will visit us again during future travels so that we can provide you with a superior experience next time.

Thank you for rating your recent visit, Ebony. I am pleased your overall experience was satisfactory and we hope that you will come back and visit us again during future travels, so we can be sure to provide an even superior stay.

Thank you for sharing about your experience and I am so very proud to note that our staff was welcoming and helpful. We hope that you will come back and visit us again soon, Thalia!

I am delighted you enjoyed a wonderful stay with us, Alvin. Thank you for this excellent rating and we hope to see you again soon.

Please accept our sincere apologies that our staff was not able to answer the phone upon your arrival. Our reception team will work to ensure that they can care for the guests checking in as well as those calling on the phone. I do hope that you will consider giving us another opportunity to better serve you in the future.