Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 101 af i alt 146 anmeldelser" "
10 - Fremragende
101
Bedømmelse på 8 − Udmærket. 28 af i alt 146 anmeldelser" "
8 - Udmærket
28
Bedømmelse på 6 − Okay. 5 af i alt 146 anmeldelser" "
6 - Okay
5
Bedømmelse på 4 − Dårligt. 6 af i alt 146 anmeldelser" "
4 - Dårligt
6
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 146 anmeldelser" "
2 - Forfærdeligt
6
9,6/10
Rengøring
9,0/10
Service og personale
9,2/10
Faciliteter
9,4/10
Overnatningsstedets tilstand og faciliteter
9,2/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Shahryar
27. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff
Shahryar
Overnattede 4 nætter i maj 2024
10/10 Fremragende
Cesar, SCOTTSDALE
Rejste med partner
27. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is very updated. Many gadgets and features in the rooms. The views of the city from the restaurant located at the 9th floor are spectacular. Specially at night, the Acropolis is lit up, so as soon as you walk in the restaurant you’ll experience the “wow” reaction. That view is worth every penny of your dinning experience.
Cesar
Overnattede 2 nætter i maj 2024
10/10 Fremragende
David
25. maj 2024
Synes godt om: Rengøring
Awesome place
David
Overnattede 3 nætter i maj 2024
Svar fra Vasilis Mantis, Operations Manager den 27. maj 2024
Dear David,Thank you for such a great review.We are glad that the high standards we set ourselves met your expectations.We look forward to a return visit from you in the future.Best wishes,Vasilis Mantis, Operations Manager
10/10 Fremragende
Elyse
Rejste i en gruppe
21. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had a great experience here. The staff was friendly. The brunch was excellent. The spa was excellent. The gym was excellent.
It’s walking distance to everything
Elyse
Overnattede 3 nætter i maj 2024
Svar fra Vasilis Mantis, Operations Manager den 23. maj 2024
Dear Elyse,Thank you for such a positive review.We are delighted to learn that our staff's efforts to provide exceptional service resonated so well with you, and it's wonderful to hear that the brunch and spa experiences exceeded your expectations. It's also a pleasure to know that your room provided you with the cleanliness and amenities that helped to perfect your stay, alongside the overall condition of our hotel.It would be our pleasure to have you return on another occasion. Very best wishes,Vasilis Mantis, Operations Manager
10/10 Fremragende
Ana, El Paso
Rejste med partner
21. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The view from the rooftop is AMAZING
Ana
Overnattede 2 nætter i maj 2024
Svar fra Vasilis Mantis, Operations Manager den 23. maj 2024
Dear Ana,Thank you for such a positive review.We are delighted to hear that we met your expectations. This positive feedback inspires us to continue upholding our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,Vasilis Mantis, Operations Manager
8/10 Udmærket
Mohamad yousif
Rejste med partner
19. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Central
Every thing with a walking distance
Mohamad yousif
Overnattede 4 nætter i maj 2024
Svar fra Vasilis Mantis, Operations Manager den 20. maj 2024
Dear Mohamad,Thank you for such a great review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to a return visit from you in the future.Best wishes,Vasilis Mantis, Operations Manager
8/10 Udmærket
Okan
17. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Okan
Overnattede 3 nætter i maj 2024
Svar fra Vasilis Mantis, Operations Manager den 23. maj 2024
Dear Okan,Thank you for such a great review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to a return visit from you in the future.Best wishes,Vasilis Mantis, Operations Manager
10/10 Fremragende
Kaye, Hendersonville
Rejste med partner
14. maj 2024
Synes godt om: Faciliteter
Everyone has been very helpful and took great care of us during our stay.
Kaye
Overnattede 2 nætter i maj 2024
Svar fra Vasilis Mantis, Operations Manager den 15. maj 2024
Dear Kaye,Thank you for such a positive review.It’s delightful to know that you felt well taken care of by our team. We strive to provide exceptional service and it brings us great joy to hear that your interactions with our staff contributed positively to your experience. Your satisfaction with the room amenities is especially gratifying, as we aim to create a comfortable and memorable stay for all our guests.Should you choose NYX Esperia Palace Hotel Athens for your future travels, we eagerly anticipate providing you with another pleasant stay.It would be our pleasure to have you return on another occasion. Very best wishes,Dear Kaye,Thank you for such a positive review.It’s delightful to know that you felt well taken care of by our team. We strive to provide exceptional service and it brings us great joy to hear that your interactions with our staff contributed positively to your experience. Your satisfaction with the room amenities is especially gratifying, as we aim to create a comfortable and memorable stay for all our guests.Should you choose NYX Esperia Palace Hotel Athens for your future travels, we eagerly anticipate providing you with another pleasant stay.It would be our pleasure to have you return on another occasion. Very best wishes,Vasilis Mantis, Operations Manager
4/10 Dårligt
Zeina
Rejste med familie
14. maj 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
The room we were given was located on a noisy floor. Ventilator noises from one side and staff talking to each other in the corridor. Not the best experience.
Zeina
Overnattede 5 nætter i maj 2024
Svar fra Vasilis Mantis, Operations Manager den 27. maj 2024
Dear Zeina,Thank you for taking the time to share your review.We regret to hear about your experience with the noise and staff interaction. While we are known for our vibrant city location and lively atmosphere, we understand that this can sometimes lead to an environment that some of our guests may find less than tranquil. Regarding the staff conversations you mentioned, we hold regular training to ensure that all guest interactions are conducted with the utmost professionalism and discretion.We also note your comments on the room amenities. We strive to provide a variety of amenities designed to cater to the needs of our discerning guests, and we regret if these did not meet your expectations on this occasion.We hope to be able to welcome you back for an improved stay.Kind regards,Vasilis Mantis, Operations Manager
10/10 Fremragende
Tina
8. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel was excellent
Tina
Overnattede 6 nætter i maj 2024
Svar fra Vasilis Mantis, Operations Manager den 10. maj 2024
Dear Tina, Thank you for such a positive review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,Vasilis Mantis, Operations Manager
10/10 Fremragende
vanessa
7. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
vanessa
Overnattede 2 nætter i maj 2024
Svar fra Vasilis Mantis, Operations Manager den 13. maj 2024
Dear Vanessa,Thank you for such a positive review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.It would be our pleasure to have you return on another occasion. Very best wishes,Vasilis Mantis, Operations Manager
10/10 Fremragende
Agostinho
Rejste med partner
6. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were great, very friendly and accommodating. My wife and had the pleasure of staying 4 nights. 3 nights in a room facing the courtyard and 1 night facing the street. Both rooms were nice and clean. The room facing the court yard was quieter (which was great)and I found the bathroom smaller. Only one of us could wash up at a time. The one facing the street was great but alot more noisy, we were on the 6th floor and we could here the hustle and bustle of the streets. Location was good, most thhings are within walking distance.
Agostinho
Overnattede 3 nætter i april 2024
Svar fra Vasilis Mantis, Operations Manager den 7. maj 2024
Dear Agostinho, Thank you for taking the time to review your stay.It warms us to know that our staff's friendly and accommodating nature contributed to a pleasant experience for you and your wife during your four-night stay. We strive to provide impeccable service and it's gratifying to hear such positive feedback.We regret that you experienced some noise from the street when staying in our front-facing room. Please rest assured that we offer rooms with soundproof windows and backside rooms that are quieter, which might be preferable for your future visits. We take pride in our central location and are glad you found it convenient for exploring the city on foot.Your remarks on the cleanliness of our rooms are much appreciated. We understand that tranquility is key to a restful stay, and it's pleasing to hear that our courtyard-facing room offered you the peace you desired. We look forward to welcoming you back to NYX Esperia Palace Hotel Athens, where we hope to create even more memorable moments together.We are looking forward to welcoming you again. All the best!Vasilis Mantis, Operations Manager
10/10 Fremragende
josiane
Rejste med partner
3. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location and very beautiful
josiane
Overnattede 3 nætter i april 2024
10/10 Fremragende
Camille
Rejste med familie
25. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property and staff helpful and friendly. Stayed 3 separate times - left something in drawer time one and they could not locate it —- otherwise everything was great! Loved the rooftop restaurant and wait staff and breakfast
Camille
Overnattede 2 nætter i april 2024
Svar fra Vasilis Mantis, Operations Manager den 29. apr. 2024
Dear Camille, We would like to thank you for this review about your recent experience in our hotel.It's truly rewarding to hear that you enjoyed our property and found our staff to be helpful and friendly. The rooftop restaurant is indeed a gem that we are proud of, and we're delighted that it added to the enjoyment of your stay.Your kind words about the breakfast service are much appreciated, and we're glad it was to your liking. At NYX Esperia Palace Hotel Athens, we aim to provide a complete and satisfying experience for all our guests.We hope to welcome you back. Best wishes,Vasilis Mantis, Operations Manager
4/10 Dårligt
ipek
Rejste med familie
24. apr. 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
Really bad service, staff very slow and sometimes rude, doesn’t act like a 5 star hotel. Horrible decoration.
ipek
Overnattede 1 nat i april 2024
Svar fra Vasilis Mantis, Operations Manager den 29. apr. 2024
Thank you very much for choosing to stay at NYX Athens, although it was with concern to note that you were not completely satisfied with your experience. The rating you have posted is taken into serious consideration. We wish we had more details from you about what has gone wrong, so we could investigate and address your issues. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,Vasilis Mantis, Operations Manager
8/10 Udmærket
Luisa, Glasgow
21. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Luisa
Overnattede 4 nætter i april 2024
Svar fra Vasilis Mantis, Operations Manager den 13. maj 2024
Dear Luisa,Thank you for such a positive review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.It would be our pleasure to have you return on another occasion. Very best wishes,Vasilis Mantis, Operations Manager
2/10 Forfærdeligt
Patrick, Seven Hills
20. apr. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
There was no reason for talking about my life in the manner that they did. I have a malignant brain tumor. I also have served in US Military and crashed in a chemical area as a Blackhawk Pilot. With my left temporal Lobes, I can forget some of the words off. I went and paid everything with no issues. the company ended up making me pay with the blouse. I made sure that I paid everything the correct shirt and the amount of cash. Instead, they ended up making it seem like it was a joke. Even the mattress that cleaned the room lied about how I had the room dirty. I am very clean in my house and in the us military we always had it very clean. I can’t believe that they wanted to have a video of me on a flight the entire time to make sure that I was secure and safe for them or something else. I promise I never would’ve done anything to harm anybody. I just needed to rest and if anybody needed anything that would’ve helped that’s it. Nobody really knows my life just like I don’t know anybody’s life as well. Remember, the other people could be the bad ones.
Patrick
Overnattede 5 nætter i april 2024
10/10 Fremragende
Siovan
Rejste med partner
18. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very friendly. They were constantly present giving a feeling of safety. The hotel is in top shape and very clean. Cleaning is done at all times of the day
Siovan
Overnattede 2 nætter i april 2024
Svar fra Vasilis Mantis, Operations Manager den 20. apr. 2024
Dear Iovan,Thank you for such a great review.It's truly rewarding to hear that our staff's dedication to service left such a positive impression and contributed to the sense of safety and well-being during your time at NYX Esperia Palace Hotel Athens. It is our top priority to maintain the hotel in pristine condition and we're thrilled to learn that our efforts have resonated with you. We take great pride in our clean and well-appointed rooms, and your acknowledgment of these details is greatly appreciated.Thank you once again for recognizing our commitment to providing a remarkable experience for our guests. We look forward to the opportunity of welcoming you back in the heart of Athens.We look forward to a return visit from you in the future.Best wishes,Vasilis Mantis, Operations Manager
10/10 Fremragende
Attila
Forretningsrejsende
18. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice staff friendly. Stylish hotel in the hart of Athens
Attila
Overnattede 3 nætter i april 2024
Svar fra Vasilis Mantis, Operations Manager den 20. apr. 2024
Dear Attila,Thank you for such a great review.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We look forward to a return visit from you in the future.Best wishes,Vasilis Mantis, Operations Manager
10/10 Fremragende
Jérémy
16. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice place to stay while in Athens. Rooms are modern and clean. Breakfast is very good. You need to walk 10-15 minutes to Monastiraki and ancient agora. Well placed.
Jérémy
Overnattede 2 nætter i april 2024
Svar fra Vasilis Mantis, Operations Manager den 20. apr. 2024
Dear Jérémy,Thank you for such a great review.It is truly rewarding to learn that you found our rooms to be modern and immaculately maintained. Our team takes great pride in ensuring that every guest enjoys a comfortable and well-appointed stay, and your recognition of their efforts is much appreciated.We are equally thrilled that our breakfast selection met your expectations, offering a good start to your day. The convenience of our location, just a short stroll from the historic heart of the city, is something we are very proud of and we're glad it contributed positively to your experience.Thank you once again for your kind words. Your satisfaction is our greatest reward, and we look forward to continuing to provide experiences that resonate with the unique spirit of Athens.We look forward to a return visit from you in the future.Best wishes,Vasilis Mantis, Operations Manager
10/10 Fremragende
Julia
15. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Julia
Overnattede 2 nætter i april 2024
Svar fra Vasilis Mantis, Operations Manager den 20. apr. 2024
Dear Julia,Thank you for such a positive review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.It would be a pleasure to welcome you back. Best wishes,Vasilis Mantis, Operations Manager
8/10 Udmærket
Matthias
8. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Matthias
Overnattede 3 nætter i april 2024
Svar fra Vasilis Mantis, Operations Manager den 15. apr. 2024
Dear Matthias,Thank you for taking the time to review your recent stay.We appreciate your recognition of our team's excellent service and the high standards we strive to uphold.We look forward to welcoming you back in the future.Kind regards,Vasilis Mantis, Operations Manager
10/10 Fremragende
Alihan
Rejste i en gruppe
6. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was excellent
Alihan
Overnattede 2 nætter i april 2024
Svar fra Vasilis Mantis, Operations Manager den 8. apr. 2024
Dear Alihan,Thank you for this positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back in the future.Kind regards,Vasilis Mantis, Operations Manager
10/10 Fremragende
Tamir, Beer sheva
Rejste med partner
19. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was great, rooms are little bit small.. breakfast is very good. Location good!.
Tamir
Overnattede 3 nætter i marts 2024
Svar fra Vassilios Mantis - Operations Manager den 26. mar. 2024
Dear Tamir,Thank you for sharing your experience and for your excellent rating. It makes our job so much more worthwhile when we read reviews such as your own. Thank you for making the effort to share your experience. You are always welcome and we hope to have you with us again soon.Best Regards,Vassilios Mantis - Operations Manager
10/10 Fremragende
Johanna
17. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ein fantastisches Hotel. Das Zimmer war schön eingerichtet und sehr sauber. Es ist toll gelegen und man erreicht innerhalb weniger Geh-Minuten die Innenstadt mit vielen Restaurants und Einkaufsmöglichkeiten.
Das Personal im Nyx ist ebenfalls hervorragend. So herzlich und hilfsbereit bin ich selten empfangen worden. Auch das Frühstück bietet viel Auswahl für jeden Geschmack.
Einen Besuch wert ist auf jeden Fall das zum Hotel gehörende Spa. Auch hier ist das Personal sehr zuvorkommend. Und mit dem beheizten Indoor Pool und den verschiedenen Spa-Behandlungen kann man nach einem anstrengenden Tag gut erholen.
Einzige Verbesserungsmöglichkeit wäre in meinen Augen die Laustärke. Die Zimmertüren schließen sich sehr schnell und laut, dies hört man leider den gesamten Flur entlang. Wenn man also lange ausschlafen will, kann es durchaus sein, dass man von den laut knallenden Zimmertüren geweckt wird.
Alles in allem ist ein Aufenthalt im Nyx aber auf jeden Fall zu empfehlen.
Johanna
Overnattede 7 nætter i marts 2024
Svar fra Vassilios Mantis - Operations Manager den 18. mar. 2024
Dear Johanna,Thank you for taking the time to share your review following your recent stay at NYX Athens. We really enjoyed reading about your stay and the aspects of the hotel which you most enjoyed. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Best Regards,Vassilios Mantis - Operations Manager
8/10 Udmærket
Tania
Forretningsrejsende
15. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very Nice and new property. Excellent location. Great rooftop restaurant with a beautiful view
Checking process was average
Tania
Overnattede 3 nætter i marts 2024
Svar fra Vassilios Mantis - Operations Manager den 16. mar. 2024
Dear Tania,Thank you for taking the time to share your review following your recent stay at NYX Athens. We really enjoyed reading about your stay and the aspects of the hotel which you most enjoyed. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Best Regards,Vassilios Mantis - Operations Manager
10/10 Fremragende
maria
14. mar. 2024
maria
Overnattede 1 nat i marts 2024
Svar fra Vassilios Mantis - Operations Manager den 5. apr. 2024
Dear Maria, At NYX Athens our goal is to meet and exceed our guests' expectations. I am delighted to know that we have delivered a true hospitality to you.We value your feedback and look forward to welcoming you back soon.Kind Regards,
8/10 Udmærket
Paul
Rejste med partner
6. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is new and well put together. Breakfast is excellent and the staff attentive. The property is in an excellent location for the centre of Athens and all the main tourist attractions
Paul
Overnattede 4 nætter i marts 2024
Svar fra Vassilios Mantis - Operations Manager den 6. mar. 2024
Dear Paul,Thank you for taking the time to share your review following your recent stay at NYX Athens. We really enjoyed reading about your stay and the aspects of the hotel which you most enjoyed. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Best Regards,Vassilios Mantis - Operations Manager
10/10 Fremragende
Katherine, Augusta
Rejste med familie
5. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Conveniently located. Near lots of shopping, dining, and attractions.
Katherine
Overnattede 1 nat i marts 2024
Svar fra Vassilios Mantis - Operations Manager den 5. mar. 2024
Dear Katherine,Thank you for taking the time to share your review following your recent stay at NYX Athens. We really enjoyed reading about your stay. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Best Regards,Vassilios Mantis - Operations Manager
10/10 Fremragende
Verificeret rejsende
20. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 4 nætter i februar 2024
Svar fra Vassilios Mantis - Operations Manager den 21. feb. 2024
Greetings from NYX Athens! Thank you for your excellent review of our hotel. We are proud to know that you enjoyed your stay with us. We hope to have the chance of welcoming you back in the nearest future.
6/10 Okay
Amnon
20. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Amnon
Overnattede 1 nat i februar 2024
Svar fra Vassilios Mantis - Operations Manager den 24. feb. 2024
Dear Amnon,Thank you for choosing NYX Esperia Palace during your visit in Athens.We truly appreciate you taking the time to share your thoughts regarding your recent stay with us. We apologize for not meeting your expectations and we always strive to provide the best service to our guests. We would appreciate to send us a direct e-mail to info@athens.nyxhotelsgreece.com sharing your overall experience in order to be able to offer you the most enjoyable stay you expect and deserve.We do hope to have the opportunity to welcome you back again soon.Yours Sincerely,Vassilios Mantis - Operations Manager
10/10 Fremragende
Antonios
19. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Spectacular views. Great hotel
Hotel was perfect. Facilities amazing and the room toiletries generous. Free bottled water daily was impressive. The restaurant was great and possibly the best steak I’ve had in months. Views spectacular
Antonios
Overnattede 2 nætter i februar 2024
Svar fra Vassilios Mantis - Operations Manager den 19. feb. 2024
Dear Antonios,Thank you for sharing your experience and for your excellent rating. It makes our job so much more worthwhile when we read reviews such as your own. Thank you for making the effort to share your experience. You are always welcome and we hope to have you with us again soon.Best Regards,Vassilios Mantis - Operations Manager
8/10 Udmærket
Marco
Rejste med partner
14. feb. 2024
Synes godt om: Faciliteter
Schönes Hotel und sehr ordentlich.
Das einzige was es zu bemängeln gibt ist der Servivlce beim Frühstück. Ist etwas unkoordiniert. Rührei, gekochte Eier und Omlette an allen 3 Tagen kalt
Marco
Overnattede 3 nætter i februar 2024
Svar fra Vassilios Mantis - Operations Manager den 18. feb. 2024
Dear Marco,Thank you for choosing to visit NYX at Athens. However, it was with concern to note that you were not 100% satisfied with your experience here. Hope you could give us another opportunity in future to welcome you back and prove that we can serve you better. With kind regards.Vassilios Mantis - Operations Manager
10/10 Fremragende
Ronen
Rejste i en gruppe
11. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ronen
Overnattede 2 nætter i februar 2024
Svar fra Vassilios Mantis - Operations Manager den 12. feb. 2024
Dear Valued Guest,Many thanks for taking the time to share with us your rating on your NYX ATHENS experience. Look forward to your future visits!Best Regards,Vassilios Mantis - Operations Manager
10/10 Fremragende
Sharon
Rejste med familie
11. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent stay
The original room was very small for 3 people. After we upgraded to a suite, it was excellent.
The hotel is new and very modern.
Special compliments to Ilia from the business lounge, for outstanding service and hospitality with such a warm and pleasant attitude.
Sharon
Overnattede 4 nætter i februar 2024
Svar fra Vassilios Mantis - Operations Manager den 12. feb. 2024
Greetings from NYX Athens. Thank you for your excellent review of our hotel. We are proud to know that you enjoyed our supportive staff. We hope to have the chance to welcome you back in the nearest future.Best Regards,Vassilios Mantis - Operations Manager
8/10 Udmærket
John
Rejste med familie
8. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The NYX Esperia Palace is a ver good hotel. It's ideally situated, it's clean and the roo.s are great. The staff were, without exception, excellent.
My only niggles are that the mattress on the bed was too soft, as were the pillows.
John
Overnattede 4 nætter i februar 2024
Svar fra Vassilios Mantis - Operations Manager den 9. feb. 2024
Dear John, Thank you for taking the time to share your experience with us! Our goal is to make your stay as comfortable and enjoyable as possible, and it's great to know that we were able to meet your expectations. Thank you once again for choosing our hotel, and we hope to have the pleasure of welcoming you back for another fun and delightful stay.Kind Regards,
10/10 Fremragende
tzahi itshak
28. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Couple vacation
Very nice hotel. Great location. Very good breakfast. Clean and maintain. The staff was very kind and helpful. Everything was great.
tzahi itshak
Overnattede 3 nætter i januar 2024
Svar fra Vassilis Mantis - Operations Manager den 29. jan. 2024
Dear Tzahi,Thank you for taking the time to share your review following your recent stay at NYX Athens. We really enjoyed reading about your stay and the aspects of the hotel which you most enjoyed. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Warm regards,Vassilis Mantis - Operations Manager
8/10 Udmærket
HIKMET
7. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
HIKMET
Overnattede 4 nætter i januar 2024
Svar fra Vassilios Mantis - Operations Manager den 8. jan. 2024
Dear Valued Guest,Thank you for taking the time to share your experience with us! Our goal is to make your stay as comfortable and enjoyable as possible. We are delighted to know that we were able to meet your expectations. Thank you once again for choosing NYX Esperia Palace, and we hope to have the pleasure of welcoming you back for another fun and delightful stay. Kind Regards,Vassilios Mantis - Operations Manager
10/10 Fremragende
Verificeret rejsende
2. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Newly open, nice view and in center
I highly recommend this hotel , it’s a newly opened hotel in 2023 and close to Syntagma.
And it’s very clean and everything is well maintained.
All the staff are friendly and very welcoming.
And you could enjoy the view while having breakfast.
Verificeret rejsende
Overnattede 3 nætter i december 2023
Svar fra Vassilios Mantis - Operations Manager den 3. jan. 2024
Dear Valued Guest,Thank you for choosing NYX Esperia Palace and for sharing your positive experience with us! We appreciate your acknowledgment of our warm and helpful staff. Your kind comments serve as motivation for our team. Thank you once again for your feedback, and we hope to have the pleasure of welcoming you back for another enjoyable stay. Kind Regards,Vassilios Mantis - Operations Manager
10/10 Fremragende
gilad, knoxville
1. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice hotel
gilad
Overnattede 3 nætter i december 2023
Svar fra Vassilios Mantis - Operations Manager den 3. jan. 2024
Dear Valued Guest,Thank you for taking the time to share your experience with us! Our goal is to make your stay as comfortable and enjoyable as possible, and it's great to know that we were able to meet your expectations. Thank you once again for choosing our hotel, and we hope to have the pleasure of welcoming you back for another fun and delightful stay.Kind Regards,Vassilios Mantis - Operations Manager
10/10 Fremragende
Sodette
Rejste med familie
31. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sodette
Overnattede 6 nætter i december 2023
Svar fra Vassilios Mantis - Operations Manager den 1. jan. 2024
Thank you for taking the time to share your experience with us! Our goal is to make your stay as comfortable and enjoyable as possible, and it's great to know that we were able to meet your expectations. Thank you once again for choosing our hotel, and we hope to have the pleasure of welcoming you back for another fun and delightful stay.Kind Regards,Vassilios Mantis - Operations Manager
10/10 Fremragende
Mary
27. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel with very friendly and helpful staff.
Its location means that it is close to everything and many things within walking distance. It is very convenvient to reach shops, restaurants and all the sites.
The hop on hop off bus is a 3 min walk.
Syntagma station is a 7 min walk for the metro which can be used for the airport.
The room was very nice and clean, loved the waterfall shower.
The pool and sauna are also very nice and relaxing and open until late.
The breakfast included had many options and the restaurant has stunning views of the Parthenon.
Overall a very good stay and would recommend.
Mary
Overnattede 2 nætter i november 2023
Svar fra Eleni Amanatidou | P.A. to General Manager den 14. dec. 2023
Dear Mary, Thank you for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a fantastic stay at NYX Esperia Palace! Your kind comments for our staff are truly appreciated. Providing exceptional service is a top priority for us, and it's rewarding to know that our team exceeded your expectations. We look forward to the opportunity to welcome you back for another memorable stay. Kind Regards,
10/10 Fremragende
Shannon
Rejste med partner
21. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My husband and I just stayed at this hotel and we absolutely loved it!!! It was so close to everything so we could just walk around! We went to their spa downstairs and had a wonderful massage/facial. The room was so modern and nice. The staff were so helpful and friendly. We ate dinner at their restaurant on the 9th floor and the view was breathtaking. You could see the Parthenon! The food was delicious and the atmosphere was inviting. Oh… if that wasn’t enough we ate breakfast (which was included) and we couldn’t believe our eyes! The variety of food they had was incredible and it was so good!! I know this hotel is kind of new but I’m so glad we stayed there.
Shannon
Overnattede 1 nat i november 2023
Svar fra Eleni Amanatidou | P.A. to General Manager den 14. dec. 2023
Dear Shannon,We truly appreciate you taking the time to share your thoughts regarding your recent stay with us. It is a great pleasure for all of us to meet our guests’ needs, and we are thrilled that we were able to exceed your expectations. We are delighted to hear that our team cares and goes the extra mile to make your stay unforgettable and their commitment and hospitality are recognized by our esteemed guests. We look forward to welcoming you at NYX Esperia Palace soon. Kind Regards,
10/10 Fremragende
Joseph
Rejste med familie
21. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel. Convenient and new. Definitely 5.0
Joseph
Overnattede 1 nat i november 2023
Svar fra Iordanis Macridis | Hotel General Manager den 21. nov. 2023
Dear Joseph, Thank you so much for taking the time to share your wonderful feedback with us! We are delighted to hear that you had a great experience during your stay at NYX Esperia Palace Athens. It is truly rewarding for our team to know that our efforts to provide exceptional service and a memorable stay have been successful. We strive to create a welcoming and enjoyable atmosphere for our guests, and it's incredibly fulfilling to learn that we succeeded in making your stay special. We look forward to welcoming you back in the future. If there is anything more we can do to enhance your next stay, please don't hesitate to let us know. Kind Regards,
10/10 Fremragende
Max
13. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
very well provided hotel
Max
Overnattede 6 nætter i november 2023
Svar fra Iordanis Macridis | Hotel General Manager den 16. nov. 2023
Dear Max,Thank you for choosing NYX Esperia Palace providing us with your kind feedback regarding your recent stay. We're thrilled to read that you had a very positive experience and that our services met your expectations.We look forward to the opportunity to welcome you again in the future and provide you with another outstanding experience.Kind Regards,
10/10 Fremragende
Eleanor
12. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Eleanor
Overnattede 2 nætter i november 2023
Svar fra Iordanis Macridis | Hotel General Manager den 13. nov. 2023
Dear Eleanor, Thank you for your positive feedback! We're delighted to read you enjoyed your stay at NYX Esperia Palace Athens. We look forward to welcoming you back soon! If there is anything more we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Kind Regards,
10/10 Fremragende
Susan, Sullivans Island
Rejste med familie
4. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were so kind and helpful! Everyone! Loved the rooftop bar and delish breakfast!
Susan
Overnattede 3 nætter i september 2023
Svar fra Iordanis Macridis | Hotel General Manager den 13. nov. 2023
Dear Susan, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at NYX Esperia Palace Athens.It is a great pleasure for us to know that our efforts to provide exceptional service and a comfortable environment have contributed to your satisfaction.Our team works hard to create memorable experiences for our guests, and it's always rewarding to receive such positive feedback. We will be sure to share your compliments with the entire team as they take great pride in delivering excellent service.We look forward to the pleasure of welcoming you back to our hotel in the future. If there is anything more we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Kind Regards,
10/10 Fremragende
Edwin
Rejste med familie
3. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
el unico inconveniente en la habitacion que nos asignaron era el ruido de la calle, por lo demas es un excelente hotel y una excelente ubicacion
Edwin
Overnattede 1 nat i oktober 2023
Svar fra Iordanis Macridis | Hotel General Manager den 13. nov. 2023
Dear Edwin, Thank you so much for taking the time to share your wonderful feedback with us! We are delighted to hear that you had a great experience during your stay at NYX Esperia Palace Athens.We strive to create a welcoming and enjoyable atmosphere for our guests, and it's incredibly fulfilling to learn that we succeeded in making your stay special. We will share your compliments with our entire team, as they work hard to ensure every guest has a positive experience.We understand how important a peaceful and quiet environment is for a restful stay, and we sincerely apologize for any disruption caused by the noise from the street in your room. Please be assured that we take your comments seriously, and we are actively working on solutions with our team to improve the soundproofing system. We look forward to the pleasure of welcoming you back to our hotel in the future. If there is anything more we can do to enhance your next stay, please don't hesitate to let us know.Kind Regards,
10/10 Fremragende
Ivan
Rejste med familie
3. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
love the hotel, will come back
Ivan
Overnattede 1 nat i november 2023
Svar fra Iordanis Macridis | Hotel General Manager den 13. nov. 2023
Dear Ivan, Thank you so much for taking the time to share your wonderful feedback with us! We are delighted to hear that you had a great experience during your stay at NYX Esperia Palace Athens.We strive to create a welcoming and enjoyable atmosphere for our guests, and it's incredibly fulfilling to learn that we succeeded in making your stay special. We will share your compliments with our entire team, as they work hard to ensure every guest has a positive experience.We look forward to the pleasure of welcoming you back to our hotel in the future. If there is anything more we can do to enhance your next stay, please don't hesitate to let us knowBest regards,
10/10 Fremragende
Aram
30. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Centrally located, close to Acropolis, lots to do in the area.
Hotel was great, rooftop bar restaurant was great with amazing view of Acropolis.
Aram
Overnattede 4 nætter i oktober 2023
Svar fra Iordanis Macridis | Hotel General Manager den 31. okt. 2023
Dear Aram,Thank you for taking the time to leave your wonderful feedback on Hotels.com.We are very happy to read that you had a great time and that you were satisfied with your stay at our NYX Esperia Palace Hotel Athens.We are committed to maintaining high standards and ensuring every guest has a memorable stay.We look forward to welcoming you back for another exceptional stay.Kind Regards,