Had family suite with four beds, paid a very large sum for that, and had some notable issues. First, one of the beds was a crappy cot, and that person got no sleep. Second, I booked this because it had a nice big rooftop pool and bar. When we got off our cruise ship, we were at the hotel by 8am. I knew the suite would not be ready, but they had NO WAY of contacting me to tell me when it was ready. Also poor is they did not offer to let us use the pool while we waited for room to be ready. The service was snotty except for the bellman. Third, they were also unable to arrange a larger taxi/transport even though they said they did. Fourth, the air conditioning made a loud screeching noise constantly which many people would not be able to sleep with. All in all, it was not worth the very large amount I paid for this suite. The boutique hotel we were in the Plaka area earlier was 100% better and more than 50% less expensive for two rooms vs one suite.
To be fair, the positives are: it is big and beautiful, the bathroom was immaculately clean, and the area is very nice. The rooftop pool and bar and restaurant are fabulous. If I had paid less I would probably have not complained in this review.
