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Anmeldelser af Aloft Dulles Airport North

3 out of 5
Aloft Dulles Airport North
22390 Flagstaff Plz, Ashburn, VA

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 443 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 301 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 129 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 59 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 69 af i alt 1001 anmeldelser" "

8,4/10

Rengøring

8,4/10

Service og personale

8,2/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

cynthia, north andover

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great! The shower temp would be nice a bit hotter
Overnattede 1 nat i april 2024

10/10 Fremragende

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice bedrooms, very clean…
Overnattede 1 nat i april 2024

10/10 Fremragende

Neela

Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff at Aloft are amazing! Thanks to the receptionist and to Carlos the bartender for being so friendly. We were stuck near Dulles for the night after our car broke down and they made an emergency stop feel like a vacation. The rooms were spacious and very comfortable. The hotel is legitimately dog-friendly and kid-friendly.
Overnattede 1 nat i april 2024

4/10 Dårligt

Monét

Rejste med familie og småbørn
Synes ikke om: Service og personale, faciliteter
Their shuttle service is bad. They only come every hour unlike other hotels who were between every 15-30 minutes. My family had to wait an hour since we missed the last shuttle due to bad instructions from the hotel. We missed our planned activities that day. We were not happy.
Overnattede 1 nat i april 2024

8/10 Udmærket

Stephen

Overnattede 2 nætter i marts 2024

4/10 Dårligt

Ann

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Stayed 1 night here, hotel had a nice vibe, however, we had a lot of issues. Check in was fine, but 1 of 2 elevators was broken. We went out and returned late, and our key didn’t work. Went downstairs, and the front desk did not know why and it took several minutes to get a working key. At this point I was exhausted and just wanted to get in my room. At 9:11a housekeeping tried several times to open my door without knocking, while we were sleeping. Luckily I used the security latch on the door. Horrible experience .
Overnattede 1 nat i februar 2024

10/10 Fremragende

ken

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Trevon

Forretningsrejsende
C
Overnattede 1 nat i februar 2024

8/10 Udmærket

Mona

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
The stay was short and environment suitable. Though no room service or free meal (not even breakfast). I would think twice about staying in a hotel with no real amenities to my liking. For a short stay it was okay.
Overnattede 2 nætter i januar 2024

8/10 Udmærket

Kimberly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a great room and the staff were very accommodating. The only reason we didn't rate it with 5 stars is because the HVAC system was very noisy as well as the refrigerator. We fixed the fridge noise by unplugging it.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Rory

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My 7 yr old daughter loved the room. The art work on the wall in the bathroom was a unique and creative touch. The staff was very pleasant and may I add very beautiful. Would definitely stay again when in the area.
Overnattede 1 nat i januar 2024

4/10 Dårligt

SHAMIM

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

Roshaun

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024

10/10 Fremragende

james

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

Carroll

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Jeffrey

Forretningsrejsende
Synes ikke om: Rengøring, service og personale
Aloft should be renamed Aloof
Plane delayed. No shuttle. Tried to call hotel No answer after letting phone ring 20 min. Called National number spoke with representative who also could not reach hotel. Took an $30 Uber to hotel after waiting in the cold at Dulles 30-40 min. Receptionist stated didn’t hear phone ring as there was a loud part in lobby Room had trash left from previous guest
Overnattede 1 nat i december 2023

10/10 Fremragende

Thomas

Rejste med familie
Overnattede 1 nat i december 2023

6/10 Okay

Beverly

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Staying somewhere else due to problems with transportation from airport

10/10 Fremragende

Theodore

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

praveena

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Bathroom door was not closing and when we asked them to repair it they didn’t bother to do it.it was very uncomfortable so we had to check in to another hotel within a day
Overnattede 2 nætter i november 2023

6/10 Okay

Nthabiseng

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Need heat option in the room
Overnattede 3 nætter i december 2023

10/10 Fremragende

Helen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bed is very comfortable. Would have appreciated Netflix access with room cost.
Overnattede 1 nat i december 2023

8/10 Udmærket

Bechshanna

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i november 2023

10/10 Fremragende

Rowan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 9 nætter i november 2023

2/10 Forfærdeligt

Laura

I had a reservation scheduled 5 days earlier for a king bed and was told sorry none available. This is at 415 pm when check in is either 3 or 4 pm.. when asked what he was going to do about it….He said there’s nothing I can do….sorry…
Overnattede 1 nat i november 2023

8/10 Udmærket

Michael

Overnattede 1 nat i november 2023

10/10 Fremragende

Joy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Was a great hotel, amazing room, give star!
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Elizabeth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff
Overnattede 3 nætter i oktober 2023

6/10 Okay

Christopher

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Paying to park seems excessive given cost to stay. Shuttle is generally great. On this trip we were told upon arrival at the airport and pick up to return to our car, we had to wait for the shuttle. It wouldn’t be leaving until later. Perhaps short staffed or only one shuttle. In retrospect we should have just bummed a ride from the neighboring Hilton shuttle instead of doing what we thought was the right thing to do by asking if we could ride the Hilton Shuttle even though we had stayed at Aloft. The Hilton driver said NOPE they are separate. We ended up using a transportation network instead. You build into the price of a stay these amenities but if quests don’t use them it impacts value of experience.
Overnattede 1 nat i oktober 2023

4/10 Dårligt

ERIKA

Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 1 nat i oktober 2023

2/10 Forfærdeligt

Susan, MOUNT AIRY

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I booked my stay and when I went to check in at 9pm, I was told they did not have a room for me so I had no place to go. And the woman behind the desk was so casual about it. Didn't even feel bad one bit. A little caring would go along way!
Overnattede 1 nat i oktober 2023
Svar fra King den 21. okt. 2023
Hello Susan, Thank you for for your feedback. I would like to first apologize for this i understand how important it is to have a room once finalized a booking. However, we do have an policy in which protects us both from potential conflicts. Thank you for your time if any comment or concerns please contact us directly. Thank you !

8/10 Udmærket

Francesca

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I enjoy staying here, easy parking and convenient places there (Starbucks and gas stations).
Overnattede 1 nat i september 2023

10/10 Fremragende

Danielle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023

10/10 Fremragende

Layla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I absolutely loved this hotel and want to come back. It’s clean, check in was a breeze and the staff was so pleasant and helpful. Beds were 10/10 comfortable and clean and the room was very spacious and beautiful. Just what I needed.
Overnattede 1 nat i september 2023
Svar fra KC den 18. sep. 2023
Dear Layla,Thank you for staying with us. We appreciate your feedback.The Aloft Team

6/10 Okay

Heather

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra KC den 18. sep. 2023
Dear Heather,Thank you for staying with us. We appreciate your feedback.The Aloft Team

10/10 Fremragende

RIZWAN

Overnattede 1 nat i september 2023

6/10 Okay

Nathan

Overnattede 3 nætter i september 2023
Svar fra KC den 6. sep. 2023
Dear Nathan,Thank you for staying with us. We appreciate your feedback.Thank you,Aloft Team

6/10 Okay

David J

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i september 2023
Svar fra KC den 6. sep. 2023
Dear David,Thank you for staying with us. We appreciate your feedback.Thank you,Aloft Team

10/10 Fremragende

Prudence

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra KC den 6. sep. 2023
Dear Prudence,Thank you for staying with us. We appreciate your feedback.Thank you,Aloft Team

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, værelsets komfort
There was a man in a stairwell, either asleep or injured. Odor was unpleasant.
Overnattede 1 nat i september 2023
Svar fra Kevin den 4. sep. 2023
Dear Guest,Thank you for your feedback. We have investigated this matter, and will continue to monitor the property to keep it safe for all guest. Thank you,

6/10 Okay

V

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Stayed 2 nights no service, had to go to desk for fresh towels
Overnattede 2 nætter i august 2023
Svar fra KC den 30. aug. 2023
V,Thank you for staying with us. We apreciate your feedback.Thank you,The Aloft Team

10/10 Fremragende

Keebie, White Plains

Overnattede 3 nætter i august 2023
Svar fra KC den 18. sep. 2023
Dear Keebie,Thank you for staying with us. We appreciate your feedback.The Aloft Team

10/10 Fremragende

Mohan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023
Svar fra KC den 18. sep. 2023
Dear Mohan,Thank you for staying with us. We appreciate your feedback.The Aloft Team

8/10 Udmærket

Roger

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I was disappointed with the weak WiFi and their offer to have good ( normal) WiFi for an extra $5.00). Simple breakfast items in the lobby were overpriced. It left the feeling they were taking advantage of you. Room itself was nice, beds very comfortable.
Overnattede 2 nætter i august 2023
Svar fra Kevin den 21. aug. 2023
Dear Roger,Thank you for your feedback, and for staying with us. I raerly get complaints about the strenghth of our WiFI signal as it is normally very strong since we are located in the heart of the countries largest data center complex. However, I am sorry since that was your experience. We will look into what may have caused this issue.Thank you,Aloft Team

10/10 Fremragende

Toni

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff
Overnattede 1 nat i august 2023
Svar fra Kevin den 21. aug. 2023
Dear Toni,Thank you for staying with us. We apreciate your feedback.Thank you,Kevin CoxOperations Manager

10/10 Fremragende

Harold

Overnattede 1 nat i august 2023
Svar fra KC den 6. sep. 2023
Dear Harold,Thank you for staying with us. We appreciate your feedback.Thank you,Aloft Team

8/10 Udmærket

David

Overnattede 1 nat i august 2023
Svar fra Kevin den 4. sep. 2023
Dear David,Thank you for staying with us. We appreciate your feedback.Aloft Team

8/10 Udmærket

Thomas

Overnattede 1 nat i august 2023
Svar fra KC den 30. aug. 2023
Thomas,Thank you for staying with us. We apreciate your feedback.Thank you,The Aloft Team

10/10 Fremragende

Alethea

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Place!
Great Staff, clean and comfortable. Would stay there again
Overnattede 2 nætter i juli 2023
Svar fra KC den 2. aug. 2023
Dear Guest,Thank you for staying with us. We appreciate your feedback. Thank you.

10/10 Fremragende

Paul

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
This was a perfect hotel experience!! The staff who checked us in were gracious, helpful and authentic in their concern for our comfort and satisfaction.
Overnattede 1 nat i juli 2023
Svar fra KC den 2. aug. 2023
Dear Guest,Thank you for staying with us. We appreciate your feedback. Thank you.