Hoteller nær ArenaPark Shopping Center

"Virkelig godt hotel med et personale der er vildt venlige"

"Alles was verschikkelijk "

"Our first rooom was a bit dirty and small but mr burkan and mr mahmut helped us to a nicer room and was very helpful. Good hotel for families "

"Great location Very nice staff "

"Jeg havde et fantastisk ophold på Elite World Grand i Istanbul og var virkelig imponeret over serviceniveauet. Personalet var venligt, imødekommende og altid klar til at hjælpe med alt, hvad jeg havde brug for. Jeg vil især gerne takke Buğra og İlayda for deres enestående gæstfrihed – de var både professionelle og utroligt hjælpsomme, og de gjorde en stor forskel for mit ophold. Jeg kan varmt anbefale dette hotel og vil helt sikkert bo her igen, næste gang jeg besøger Istanbul."

"Very Good "

"The room was full of smoke smell, my kids developed skin rash. The lights were half broken, water tap was not functioning, floor was not clean. The rooms look far from reality. Area is so disconnected, entrance is sketchy. I booked for 10 nights and checked out after one night, they took all money and didn’t give me anything back, despite me being reasonable and responding to all their flase claims. Avoid this at all costs if you can. Looks attractive but a big scam. Even Expedia team was...

"Yes the room was spotless, the entire hotel is spotless. And the staff were very helpful especially engin the receptionist. We made a mistake when booking and we only booked a single room and engin contacted the manager who upgraded us to a double room free of charge. I highly recommend serenity comfort hotel especially if you are in Istanbul for dental operations and cosmetic operations. Five stars all the round, the food is also excellent."

"On the first night, I complained about the aircon not working but no one bothered to check, so my daughter and I were left sweating overnight. The same happened the following day; the aircon was left unfixed. I did ask for a spare pillow as I could not lie flat due to a dental procedure, but they said they don’t have any so I slept leaning on the headboard and then woke up with a bedbug bite. The hotel manager was generous enough to buy an antihistamine cream for the bites. Totally regretting...

"Service was perfect And cleaning service And the location"

"Nice hotel with good value to the price... Small electric things during the stay has to be acceoted. Great gym and all in all a very friend staff"