Pengeskab på værelset, mørklægningsgardiner, strygejern/strygebræt

Anmeldelser af PREMIER SUITES PLUS Antwerp

4 out of 5
PREMIER SUITES PLUS Antwerp
Appelmansstraat 31, Antwerp, Antwerp

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 238 af i alt 510 anmeldelser" "
Bedømmelse på 8 − Udmærket. 197 af i alt 510 anmeldelser" "
Bedømmelse på 6 − Okay. 43 af i alt 510 anmeldelser" "
Bedømmelse på 4 − Dårligt. 12 af i alt 510 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 20 af i alt 510 anmeldelser" "

8,4/10

Rengøring

8,6/10

Service og personale

8,4/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Karsten

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023
Svar fra Gilles C. den 5. okt. 2023
Dear Karsten, A maximum score, what a huge compliment, thank you so much! I'm over the moon to hear you had an impeccable stay with us. We can't wait to see you again. Warm regards, Gilles C. - General Manager

10/10 Fremragende

Jill

Overnattede 7 nætter i juni 2023
Svar fra Gilles C. den 26. jul. 2023
Dear Jill, Wow thank you so much for this amazing score! I'm deligthed to hear that you absolutely loved your stay with us. We can't wait to see you again. Warm regards, Gilles C. - General Manager

8/10 Udmærket

Liselotte

Overnattede 1 nat i juli 2022

10/10 Fremragende

John

Overnattede 4 nætter i februar 2022
Svar fra Myriam den 22. apr. 2022
Kære John. Mange tak for I valgte at booke jeres ophold hos os og for anmeldelsen af jeres ophold hos PREMIER SUITES PLUS Antwerp. vi er glade for du havde et godt ophold og du syntes godt om hotellets beliggenhed og indretning. Det vil altid være en fornøjelse at byde dig velkommen tilbage. Myriam

8/10 Udmærket

Jørgen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2020

8/10 Udmærket

Jesper

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2019

8/10 Udmærket

Halima

Rejste med familie
(Grote) vlekken op o.a. vitrage en muur, waardoor de ruimte meteen minder net voelt. Wel ruim, met een keukentje en benodigdheden (zelf geen gebruik van gemaakt)
Overnattede 1 nat i maj 2024

8/10 Udmærket

Sandra

Synes godt om: Rengøring
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Liana

Synes godt om: Rengøring, faciliteter
Everything top and uncomplicated
Overnattede 1 nat i maj 2024

8/10 Udmærket

Frédéric

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Calme, proche de la gare, simple à réserver.
Overnattede 1 nat i maj 2024

4/10 Dårligt

Sundeep

Rejste med familie
Synes ikke om: Rengøring, service og personale
The front desk staff were rude. I had called in the day before to ask if we could drop our bags off early and if in our 2 rooms the sofa beds could be made up. Instantly when we arrived the Front Desk stafd began to wave his hands- we are full and busy and cant check in. I replied: sir we are here to drop our bags off and i had confirmed it was ok. He then agreed. Only one sofa bed was made up. I called down and asked for bedding for the 2nd room. Was told no. We had one duvet that was heavily stained..I asked for a new duvet. Duvet never came. There was no vegetarian breakfast options either. No fruit available. Basically yogurt, bread and eggs. Overall the location is great and close to the train station and the rooftop patio was beautiful. The smoke coming into the front desk was unpleasant. Maybe the patio should be non smoking so it can be enjoyed by everyone.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Hardath

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Qi, Warsaw

Rejste med familie
No room cleaning service for two days stay there.
Overnattede 2 nætter i april 2024
Svar fra Gilles C. den 3. maj 2024
Dear Qi,Thank you so much for taking the time to leave us a review. I'm glad to hear you enjoyed your stay with us. We indeed work with a weekly cleaning schedule: the rooms occupied for long stays (more than 7 days) get cleaned weekly, and the rooms occupied for short stays (less than 7 days) get cleaned before check-in. You may always request and extra cleaning service at the reception against a fee, but fresh towels are always available free of charge. We hope you choose to stay with us again when you next visit Antwerp. Warm regards, Gilles C. - General Manager

10/10 Fremragende

Silvy

Rejste med familie
Alles prima niets op aan te merken.
Overnattede 1 nat i april 2024
Svar fra Gilles C. den 3. maj 2024
Beste Silvy,Wauw een maximumscore, wat een compliment, dankjewel! Het is zeer fijn om te horen dat u een prima verblijf heeft gehad bij ons, en dat er niets op aan te merken was. Tot snel? Met gastvrije groeten, Gilles C. - General Manager

8/10 Udmærket

Rudy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
👍 goed hotel en ontbijt
Overnattede 2 nætter i april 2024
Svar fra Gilles C. den 3. maj 2024
Beste Rudy,Bedankt om ons een review te schrijven. Het is echt geweldig om te horen dat u ons een goed hotel vindt, en dat u uw dag goed bent gestart met ons heerlijke ontbijt. Zien we u snel terug?Met gastvrije groeten, Gilles C. - General Manager

2/10 Forfærdeligt

Lachica

Overnattede 1 nat i april 2024
Svar fra Gilles C. den 3. maj 2024
Dear Lachica, Thank you for taking the time to leave us a review. If you would like to contact me to give me some more information on your stay with us, it would be great to hear on what we can improve our service. Thank you.Warm regards, Gilles C. - General Manager

8/10 Udmærket

Jacques

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 10 nætter i marts 2024
Svar fra Gilles C. den 12. apr. 2024
Dear Jacques,Thank you for taking the time to leave us a review. I'm so glad to hear you had a nice stay at our hotel. We hope you choose to stay with us again when you next visit Antwerp.Warm regards, Gilles C. - General Manager

10/10 Fremragende

aran, ramat gen

Synes godt om: Overnatningsstedets tilstand og faciliteter
nice hotel
Overnattede 1 nat i marts 2024
Svar fra Gilles C. den 12. apr. 2024
Dear Aran,Wow, a 5 out of 5, thank you so much for this huge compliment! I'm delighted to hear you loved our hotel.We hope to see you again soon!Warm regards, Gilles C. - General Manager

6/10 Okay

James

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Hotel was average. Staff efficient and friendly. Room needed an overhaul as looking very tired. Cleanliness was below average (don’t look under the bed!). Good location and therefore convenient.
Overnattede 1 nat i marts 2024
Svar fra Gilles C. den 12. apr. 2024
Dear James,Thank you for taking the time to leave us a review. I'm happy to hear you enjoyed our friendly staff and central location. My apologies for the cleanliness of the room, I will discuss your comment with our housekeeping team as this is unacceptable. It's thanks to reviews like these that we can keep on improving our service for future guests.We hope you choose to stay with us again when you next visit Antwerp.Warm regards, Gilles C. - General Manager

10/10 Fremragende

mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Gilles C. den 9. mar. 2024
Dear Mark,Wow a 10 out of 10, thank you so much for this huge compliment! I'm overjoyed to hear you had a perfect stay with us, and there wasn't anything we could have done to make it even better.See you soon?Warm regards, Gilles C. - General Manager

8/10 Udmærket

Marina

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Gilles C. den 9. mar. 2024
Dear Marina, Thank you so much for taking the time to leave us a score. I'm very happy to hear you had a great stay with us. See you soon?Warm regards, Gilles C. - General Manager

6/10 Okay

aran, ramat gen

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
bathroom smelled bad of smoke
Overnattede 1 nat i februar 2024
Svar fra Gilles C. den 9. mar. 2024
Dear Aran,Thank you so much for taking the time to leave us a review. I'm so sorry to hear about your bathroom. We have a non-smoking policy inside our hotel, so this is not okay. Please don't hesitate to contact our reception if you have any problems or question during your stay with us. They will be happy to help. We hope you choose to stay with us again when you next visit Antwerp. Warm regards, Gilles C. - General Manager

6/10 Okay

Mbaki

Synes godt om: Værelsets komfort
Overnattede 7 nætter i januar 2024
Svar fra Gilles C. den 10. feb. 2024
Dear Mbaki, Thank you for taking the time to leave us a score. I'm sorry to hear you didn't enjoy your stay with us. You may always contact us with some more information about your stay, so we know how we can improve our service for future guests. Warm regards, Gilles C. - General Manager

10/10 Fremragende

Louise

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Laundry. Great oasis
Overnattede 2 nætter i januar 2024
Svar fra Gilles C. den 8. feb. 2024
Dear Louise, Thank you so much for this maximumscore, what a huge compliment! I'm overjoyed to hear you absolutely loved your stay with us, and particularly our laundry facilities. Please don't hesitate to tell your friends and family about your stay in our hotel. We hope to see you again soon!Warm regards, Gilles C. - General Manager

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, service og personale
Overnattede 4 nætter i januar 2024
Svar fra Gilles C. den 10. feb. 2024
Dear guest, Thank you for taking the time to leave us a score. I'm sorry to hear you didn't enjoy your stay with us. You may always contact us with some more information about your stay, so we know how we can improve our service for future guests. Warm regards, Gilles C. - General Manager

10/10 Fremragende

Douglas, Elk

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful property just a few minutes walk from Antwerp Central station. Great shopping and food options within a few minutes walk. Room had a mini kitchen and that made things even better. Laundry room was free and so was the soap to wash your clothes. Staff were professional and courteous
Overnattede 3 nætter i januar 2024
Svar fra Gilles C. den 8. feb. 2024
Dear Douglas, Thank you so much for this maximumscore and wonderful review! I'm delighted to hear you think our hotel is a wonderful property, and that you loved our central location, spacious rooms and good facilities, and our lovely staff.We can't wait to see you again.Warm regards, Gilles C. - General Manager

6/10 Okay

Patricia

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Personeel was afstandelijk en toonde geen initiatief. Was kerstavond en hier was niets van terug te zien. Jammer.
Overnattede 1 nat i december 2023

4/10 Dårligt

Ismail

Rejste med familie
Synes ikke om: Rengøring, service og personale
Overnattede 4 nætter i december 2023
Svar fra Gilles C. den 8. feb. 2024
Dear Ismail, Thank you for taking the time to write us a review. I'm so sorry to hear you didn't enjoy your stay with us. You may always contact me through gm@premiersuitesantwerp.com to tell me a bit more about your stay with us.Warm regards, Gilles C. - General Manager

10/10 Fremragende

Claire

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Really comfortable, would recommend
A great stay - had a family room which was well equipped with a really comfortable bed. Good location - very close to train station and not too far to the Old Town. Friendly staff, pleasant reception area with coffee machine and pool table. Would go back if we visit Antwerp again
Overnattede 3 nætter i december 2023
Svar fra Gilles C. den 8. feb. 2024
Dear Claire, Wow thank you so much for this amazing score and review, what a compliment! I'm so happy to hear you had a great stay with us, and that you would recommend us to others! Please don't hesitate to tell your family and friends about your stay with us.See you next time you're in Antwerp!Warm regards, Gilles C. - General Manager

10/10 Fremragende

JR

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Gilles C. den 8. feb. 2024
Dear JR,Wow, a 10 out of 10, thank you so much for this huge compliment! I'm overjoyed to hear you had a perfect stay with us. Please don't hesitate to tell your friends and family about your stay in our hotel. See you soon?Warm regards, Gilles C. - General Manager

6/10 Okay

Marlinde

Overnattede 1 nat i januar 2024

4/10 Dårligt

Javier

Synes ikke om: Service og personale, værelsets komfort
NOT considering staying here again
I wouldn’t consider staying here again, the beds are terrible, the rooms are so noisy, you can hear so clearly the voices of other people from other rooms, above, next to, and below. The staff was not friendly. In general I could say management is greedy on quality and little details, i.e if you want extra coffee pods they are charged 1euro, even though I stayed for 6 nights. It's clean, not spotless, there is laundry, close by the train station.
Overnattede 6 nætter i december 2023
Svar fra Gilles C. den 8. feb. 2024
Dear Javier, Thank you for taking the time to write us a review. I'm so sorry to hear you didn't enjoy your stay with us. I've written down your comments, and will discuss them with our entire team during our team meeting, thank you for letting us know.Warm regards, Gilles C. - General Manager

10/10 Fremragende

Robbert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Werkzaamheden voor het hotel niet erg fijn.
Overnattede 1 nat i december 2023

10/10 Fremragende

Sonja

Overnattede 1 nat i december 2023

6/10 Okay

Merijn

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Het stonk in de badkamer
Overnattede 1 nat i december 2023

10/10 Fremragende

Jona

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

6/10 Okay

A

Overnattede 2 nætter i december 2023
Svar fra Gilles C. den 10. feb. 2024
Dear A, Thank you for taking the time to leave us a score. I'm sorry to hear you didn't fully enjoy your stay with us. If you would want to give us some more information about your stay, you may always contact us. Warm regards, Gilles C. - General Manager

10/10 Fremragende

Jaco

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Heerlijk een kamer met keukentje en zithoek, echt perfect. Kamer voorzieningen in perfecte staat en heerlijk bed.
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Roman, New Caney

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Front desk staff acts like they are doing you a favor and you work for them and not the other way around. Most black receptionists are very snobby and rude. God forbid you meet Gabrielle - black, racist and homophobic person - who hangs up on you, openly humiliates and makes fun. Hope the management fires her but again, since she is black she will continue to assault guests and get away with it. Hopefully the corporate reads this so they can get rid of her. The only positive thing is the Manager Gille and the location.
Overnattede 2 nætter i december 2023
Svar fra Gilles C. den 10. feb. 2024
Dear Roman,Thank you for taking the time to write us a review. I'm so sorry you experienced our front desk staff as unwelcoming, I can assure you that they would never intend to hurt or insult our guests. Nevertheless, I will have a conversation with our entire reception team to discuss the incident you described and see how we can handle situations like these better in the future. Warm regards, Gilles C. - General Manager

10/10 Fremragende

Tony

Rejste med familie og småbørn
Overnattede 1 nat i december 2023
Svar fra Gilles C. den 8. feb. 2024
Dear Tony, Wow what a compliment, a maximumscore! Thank you so much. I'm overjoyed to hear your stay with us was perfect. We can't wait to see you again. Warm regards, Gilles C. - General Manager

8/10 Udmærket

Patrick

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Gilles C. den 18. dec. 2023
Dear Patrick, Thank you for taking the time to leave us a score. I'm delighted to hear you loved your time in our hotel. We hope you choose to stay with us again when you next visit Antwerp.See you then?Warm regards, Gilles C. - General Manager

8/10 Udmærket

Ronald

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Gilles C. den 18. dec. 2023
Dear Ronald,Thank you so much for taking the time to leave us a score. I'm so happy to hear you had a wonderful stay with us. Please don't hesitate to tell your friends and family about your experiences in our hotel.See you soon?Warm regards, Gilles C. - General Manager

10/10 Fremragende

Anouska

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Vriendelijk ontvangen, goede service, netjes en kwaliteit voor een ieder
Overnattede 1 nat i december 2023
Svar fra Gilles C. den 18. dec. 2023
Beste Anouska, Bedankt voor deze maximumscore en prachtige review, wat een compliment! Ik ben zo blij om te horen dat u genoten heeft van ons warme welkom en onze goede service. Hopelijk zien we u snel terug voor een volgend verblijf in ons hotel?Tot dan!Met gastvrije groeten, Gilles C. - General Manager

8/10 Udmærket

Chantal

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Het was een mooi hotel echter zijn er nog wel wat verbeter punten hier en daar. De verwarming/ventilatie maakte een storend hard geluid, ook zijn de kamers erg gehorig. Verder zag alles er mooi en netjes uit en vriendelijk personeel! Locatie vond ik top wel jammer dat je niet gratis kan parkeren bij het hotel, maar goed dat weet je van te voren.
Overnattede 2 nætter i december 2023
Svar fra Gilles C. den 11. dec. 2023
Beste Chantal, Bedankt om ons een review te schrijven. Het is geweldig om te horen dat u ons een mooi hotel vindt, en dat u genoten heeft van ons vriendelijke team. Ik check de kamer waarin u verbleef en laat de ventilatie nakijken door ons technische team, bedankt om het te laten weten.Tot de volgende keer?Met gastvrije groeten, Gilles C. - General Manager

10/10 Fremragende

ANGELIQUE

Overnattede 1 nat i december 2023
Svar fra Gilles C. den 11. dec. 2023
Dear Angelique,Thank you so much for taking the time to leave us this wonderful score, what a huge compliment! I'm overjoyed to hear you absolutely loved your stay with us, from start to finish.See you soon?Warm regards, Gilles C. - General Manager

10/10 Fremragende

Caroline

Overnattede 1 nat i december 2023
Svar fra Gilles C. den 8. feb. 2024
Dear Caroline, Wow a maximumscore, thank you so much for this huge compliment! I'm delighted to hear you absolutely loved your stay in our hotel, and there was nothing that could have been improved. We can't wait to see you again.Warm regards, Gilles C. - General Manager

8/10 Udmærket

Vanessa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Alles was goed
Overnattede 1 nat i december 2023
Svar fra Gilles C. den 11. dec. 2023
Beste Vanessa,Bedankt om ons een review te schrijven. Het is zo fijn om te horen dat alles naar wens was tijdens uw verblijf, en dat er niets op te merken was.Zien we u snel terug?Met gastvrije groeten, Gilles C. - General Manager

10/10 Fremragende

daisy

Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Faciliteter
2e verblijf hier en na voortreffelijke 1e keer nu duidelijk oudere kamer. Niet schoon en badkamer ronduit vies. Geluidsoverlast in de nacht.
Svar fra Gilles C. den 9. mar. 2024
Beste Daisy,Bedankt voor deze prachtige score, wat een compliment! Ik ben zeer blij om te horen dat u loyaal bent aan ons hotel. Het spijt me om te horen dat uw kamer niet dezelfde standaard had als die van uw vorige verblijf bij ons. Ik bekijk de kamer waarin u verbleef en check de badkamer op uw opmerkingen, en bespreek dit ook met ons housekeeping team. Bedankt om het mij te laten weten, het is dankzij reviews zoals deze dat we onze service kunnen blijven verbeteren voor toekomstige gasten. Hopelijk blijft u in de toekomst kiezen voor ons hotel bij uw verblijven in Antwerpen. Met gastvrije groeten, Gilles C. - General Manager

10/10 Fremragende

Gracia Estelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Gilles C. den 8. feb. 2024
Dear Gracia Estelle, A 5 out of 5, thank you so much, what a compliment! I'm overjoyed to hear your stay with us was perfect. Please don't hesitate to tell your friends and family about your stay in our hotel.See you soon?Warm regards, Gilles C. - General Manager

10/10 Fremragende

Thymen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Gilles C. den 2. dec. 2023
Dear Thymen, Wow a 5 out of 5, thank you so much for this wonderful compliment! I'm so happy to hear you loved your stay with us from start to finish. Please don't hesitate to tell your friends and family about your experiences in our hotel.See you soon?Warm regards, Gilles C. - General Manager