Dear Henrik,Thank you for your review. We are very sorry that your stay didn't meet your expectations. We are trying very hard to provide the best for our guests. We are now in process of renovation of the rooms and the area of hotel. We hope we can welcome you here again to give you the best experience.

Dear David Lillie, Thank you for your review.Kind Regards, Front Office Team

Dear Simone Bech,Thank you for your review. We are very sorry, that your stay did not meet your expectations.We are thankful for your feedback so we can improve.

Dear Ditte,Thank you for your review.Every feedback helps us improve.

Dear Anette, thank you for posting this excellent review. We definitely appreciate your kind words about our hotel and facilities. We are pleased to read that you have enjoyed your stay at our hotel and hope to welcome you back soon. Have a lovely day. Kind regards, Front Office Team

Dear Rikke, Thank you for taking the time to rate your stay with us. We greatly appreciate it and hope to welcome you again in the future. Kind regards

Dear Jens, Thank you for your recent stay and for your time to provide your feedback. We do offer rent bike service, but we can not hold them prior to our guest arrival nor kept them inside our hotel. We are sorry to read that the size of your room did not meet your expectations. We are offering 6 different type of rooms, pricing varies based on the availability and demand of the season. On the 6th floor our penthouses offering unique view from the city and comfort. Hope you enjoyed the rest of your stay in Amsterdam. All the best,

Dear Peer, Thank you for your recent stay and for your time to share your feedback. Our F&B area offers coffee and tea 24/7 for our guests free of charge and breakfast open buffet available from 07:30-10:30 at 15 Euros per person. Hope you enjoyed your rest of your stay in Amsterdam. All the best,

Dear Lisa, Thank you for taking the time to let us know that you expected more from the breakfast, as well as the towels were clean but weren't smelling fresh, We will be addressing your comment to the concerned teams to ensure your next stay meets your needs, yet we are happy to know that overall the stay was good, however, good is never enough for us, we strive to meet all of our guests' expectations and make sure they have a remarkable stay. All the best and hopefully we get to host you once again in the very soon future.

Dear Christina, Tak for din værdifulde kommentar :) We are happy you have enjoyed your stay. Regarding the cleanliness, our housekeeping team cleans and tidies up all the rooms on daily bases, only exception if a " do not disturb sign " is on the door, We will look into this as well to make sure that we deliver the highest standards to meet and even your expectaions. All the best and safe travels!