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Anmeldelser af Clayton Hotel Amsterdam American

4.5 out of 5
Clayton Hotel Amsterdam American
Leidsekade, 97, Amsterdam, North Holland

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 356 af i alt 522 anmeldelser" "
Bedømmelse på 8 − Udmærket. 100 af i alt 522 anmeldelser" "
Bedømmelse på 6 − Okay. 39 af i alt 522 anmeldelser" "
Bedømmelse på 4 − Dårligt. 12 af i alt 522 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 522 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

9,0/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Kasper

Overnattede 1 nat i december 2023
Svar fra Shawn McKay - Guest Relations Manager den 25. dec. 2023
Hello Kasper. A highlight of any day for me is seeing a perfect review from a guest regarding their stay, on Christmas that is especially great. Thank you for your review and I am pleased to infer your time with us met all your expectations. We hope to welcome you back again soon. Merry Christmas,

6/10 Okay

Stephen

Rejste i en gruppe
Synes godt om: Rengøring
The hotel is fine. But I would say it’s a 3 star hotel not a 4 star. The staff is very young and unprofessional. And the room I got was very very dark, there was only one window which was broken- so the room was extremely gold. And the heather in to bathroom didn’t work. Also my room was above the kitchen. So at 7 in the morning, my rooms smelled like a pizzeria. It’s was fine. But not worth the money
Overnattede 3 nætter i november 2023
Svar fra Shawn McKay - Guest Relations Manager den 5. dec. 2023
Good morning Stephen, thank you for your review of your recent stay at the hotel. I am sorry that the hotel was unable to meet your expectations. Indeed, the design of the hotel leaves some rooms a bit darker when they are on the inside courtyard. I have notified the technical department to repair the window. With your feedback we can improve our services for our guests. We do hope you enjoyed your time in Amsterdam. Sincerely,

8/10 Udmærket

Carsten

Overnattede 1 nat i august 2023
Svar fra Shawn McKay - Guest Relations Manager den 25. aug. 2023
Dear Carsten, thanks for your high scores with regards to your stay at the hotel. We hope you enjoyed your time, and if there is anything we can do next time to help make your stay better, please let us know. We will look forward to your next visit. Sincerely

10/10 Fremragende

Lilli

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Ken Theuns den 7. jun. 2023
Dear Lilli, We thank you so much for your 10 star review about us! We can't wait to welcome you back when you will be in Amsterdam again!With kindest regards, Ken Theuns

6/10 Okay

Niels, 1057 Copenhagen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Glimrende hotel med en god cafe/restaurant. Desværre er det nu kommet under Hard Rock Hotels, der betyder, at der lugter af marihuana på gangene og spilles høj musik om natten.
Overnattede 3 nætter i april 2022
Svar fra Claire den 27. apr. 2022
Dear Niels Thank you for taking the time to review your recent stay with us and I am pleased to see that you think we are an excellent property. Please note however that Hard Rock Hotels do not condone smoking of any substances in their hotels and if any of our guests have been found to have done so then there is a heavy fine to pay. Kind regards Claire van Campen, General Manager

10/10 Fremragende

mette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2022
Svar fra Claire den 19. apr. 2022
Dear mette, Thanks for this awesome 10/10. On behalf of the entire team here at the Hard Rock Hotel Amsterdam American I just want to say - YOU ROCK!! Looking forward to hanging out with you again soon. Warm regards Claire van Campen, General Manager Hard Rock Hotel Amsterdam American PLEASE NOTE - We are delighted to offer our Hard Rock Hotel Amsterdam American hotel guests a Hard Rock goodie and a free welcome drink in our Bar Americain when staying with us!

10/10 Fremragende

Jean-Sebastien, St-Come-Liniere

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
excellent hotel, near of downtown
Overnattede 2 nætter i maj 2024

6/10 Okay

Becky

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Friendly staff. Great with giving area recommendations. Hotel is in a great location. An easy walk to everything. Room could use some updates. Very small. Bed was against the wall so sleeper on that side could not easily get up. Was very small for 2 people to share. Being able to open door to a balcony helped.
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Margaret

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice building and interior
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Stewart

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My wife and I really enjoyed our stay at Clayton Hotel Amsterdam, it is a great location for goong to the museums, canal tours or going to nice restaurants. The hotel is clean, modern and the staff are very helpful and friendly. We asked to move room due to the noise from city workmen repairing the pavement below us and they found us another room with no fuss. Woukd definitely stay again!
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Arthur, East Hampton

Overnattede 3 nætter i maj 2024

8/10 Udmærket

Hari

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
I liked its location and found it convenient to walk to the museum quarter close by. I was pleasantly surprised to be offered an upgrade from a deluxe room that I had originally booked. However, I noticed a musty smell in the new room. Also, there was an irritating, bubbling noise coming from one of the washbasins. Despite letting the reception aware of this, I heard nothing from them afterwards. I was surprised by the lack of slippers, bathrobes, shaving and dental kits given Clayton was a four star hotel. I later read similar points raised in other reviews. Apparently, I should have made requests for such items at the reception. I feel I should have been advised of this at the time of booking in. All in all, Clayton is a lovely hotel but I feel the reception staff could have done a little more than just a routine welcome with request for sight of my passport and immediate payment of city tax and refundable security deposit.
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Sarkis

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Enjoy staying in there
Overnattede 1 nat i maj 2024

8/10 Udmærket

Martin

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tolles Ambiente im Hotel, ruhig trotz zentraler Lage, keine günstigen Parkmöglichkeiten
Overnattede 2 nætter i maj 2024

8/10 Udmærket

James

Canals at your doorstep, walking around to see the sights, shop, visit attractions etc. The Clayton has these things. Our room had a balcony overlooking the canal and the location had easy access to everything we wanted. It was clean, the staff were responsive and friendly and their restaurant was excellent, both inside as well as an outdoor cafe with a corner street location, great for people watching. I would like to stay there again. We rented bikes for a day at the hotel and it was an adventure but try and grow some eyes in the back of your head because bikes, people and cars (but mostly bicycles) come at you from all directions and there are no apparent rules of the road. At intersections it comes down to a game of chicken and my advice is to be the chicken and survive.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Lejla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

6/10 Okay

Viorica, San Jose

Rejste med familie
Synes godt om: Rengøring, service og personale
Close to the museums and entertainment center. Clean, good breakfast. Noisy and with very small rooms.
Overnattede 5 nætter i april 2024

10/10 Fremragende

Rajdeep

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Carl

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a fantastic hotel and we have been coming here a number of years, however it has changed its name 3 times since we started to stay here. It is still the American Hotel to us and the astounding history should be respected by all the new owners as I am sure the do and will. It is situated in an excellent location of the vibrant Leidseplien.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Alan Raymond

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel, wonderful staff! We got there very early and our check-in was at 3. They did offer a different room, at the same price. But we had reserved a canal view room with a balcony and decided to wait. It was worth waiting for. Nice and quiet, with an amazing water view. We were there for King's Day ( not on purpose). There were about 1,000 people out front with a great DJ. The whole city is in party mode. It was fine, but glad our room room was along the river in back.
Overnattede 3 nætter i april 2024

8/10 Udmærket

Lisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

10/10 Fremragende

Johan

Overnattede 4 nætter i april 2024

10/10 Fremragende

April

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel, many dining options and shopping nearby, staff was very friendly and accommodating. Great location.
Overnattede 3 nætter i april 2024

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel. Next time we will avoid the Kings Birthday.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Rob

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Heerlijk geslapen in de torenkamer met prachtig uitzicht over Amsterdam na Koningsdag :-)
Overnattede 1 nat i april 2024

10/10 Fremragende

Gerard, Cleveland

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
History and style
Overnattede 1 nat i april 2024

10/10 Fremragende

Vesna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
If I could give you 100 stars, I would! We loved everything about our stay and will be back again!
Overnattede 4 nætter i april 2024

8/10 Udmærket

Ian

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We like the location
Overnattede 3 nætter i april 2024

10/10 Fremragende

Kent

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amber and Jan were wonderful upon arrival,we greeted with open arms from Texas
Overnattede 1 nat i april 2024

8/10 Udmærket

Raymond Van

Overnattede 9 nætter i april 2024

10/10 Fremragende

Paola

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

8/10 Udmærket

Maureen

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
It is an expensive hotel for the condition of the hotel and room size. It was a bit noisy on Friday night. The front desk staff was helpful.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Martha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

10/10 Fremragende

Lise

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were very helpful and attentive
Overnattede 1 nat i april 2024

10/10 Fremragende

NASSER, Riyadh

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is great and the employees kindly
Overnattede 2 nætter i april 2024

10/10 Fremragende

Fatima

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Estoy esperando me regresen mi depósito pero de ahí en más todo bien
Overnattede 3 nætter i april 2024

10/10 Fremragende

Roisin, Ballycastle

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, lovely room overlooking the canal
Overnattede 3 nætter i april 2024

10/10 Fremragende

Paula

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything nice!
Overnattede 5 nætter i marts 2024

10/10 Fremragende

Jill

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location is perfect. The room and view of the canal can’t be beat. Dining and pubs are very close and an easy walk. The area felt safe and secure.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Alan Neal, Merced

Rejste med partner
Synes godt om: Faciliteter
Professional and Courteous Staff!!! Great location for visiting all the sites in Amsterdam.
Overnattede 5 nætter i marts 2024

8/10 Udmærket

jacqui

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a great hotel close to some lovely restaurants and bars. Tram point very close. Rooms were a good size with great facilities. Very quiet and the staff were very helpful and friendly.
Overnattede 4 nætter i marts 2024

10/10 Fremragende

Brad

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff. The rooms were nice although lacked the old world charm of the restaurant or bar. Breakfast buffet was of high quality.
Overnattede 1 nat i marts 2024

10/10 Fremragende

jan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location, price/quality perfect
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Gabriela

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good hotel !
Overnattede 1 nat i marts 2024

4/10 Dårligt

Sarah

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
I found the staff in the restaurant to be incredibly rude. Upon checking in there was zero care for how they could help you during your stay. To place our bags on hold while our room was getting ready seemed to be an inconvenience. As a guest I felt like an “inconvenience” with the staff, but the bed was comfortable and the view was nice. Large price tags aren’t always worth it.
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Laura Elizabeth

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Fernando

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We love the staff of this hotel and will recommend to others.
Overnattede 3 nætter i marts 2024

6/10 Okay

Andrea

Very loud and dark rooms. Great location but the hotel needs a renovation.
Overnattede 1 nat i marts 2024

6/10 Okay

Andrea

Synes godt om: Service og personale
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Matthew

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Essentially in the midst of it all in city center. Easy walking distance to any and all attractions. Clean acomodations, friendly staff, charming decore. Highly recommended.
Overnattede 4 nætter i februar 2024