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Anmeldelser af Toledo Hotel

4 out of 5
Toledo Hotel
Al Razi Street, PO Box 927335, Amman

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 181 af i alt 424 anmeldelser" "
Bedømmelse på 8 − Udmærket. 160 af i alt 424 anmeldelser" "
Bedømmelse på 6 − Okay. 53 af i alt 424 anmeldelser" "
Bedømmelse på 4 − Dårligt. 21 af i alt 424 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 9 af i alt 424 anmeldelser" "

8,4/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Samir

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i november 2021

8/10 Udmærket

Kasper

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
All in all a nice stay
Very nice middleclass hotel. Friendly and helpfull staff. Dirty restaurent with laid bacjk staff.
Overnattede 3 nætter i februar 2019

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i februar 2019

10/10 Fremragende

Rasmus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk personale og hotel
Fantastisk personale. Dette var vores andet ophold på hotellet. Vi blev opgraderet til deres suite, den var bare rigtig lækker.
Overnattede 1 nat i oktober 2018

10/10 Fremragende

Rasmus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk personale
Rigtig dejligt hotel. Personalet var simpelthen i en klasse for sig, utrolig hjælpsomme og altid med et smil på læberne. Fint værelse og beliggenheden er rigtig god hvis man vil have gå afstand til både centrum og det nyere shopping center tæt på den store Moske. Man skal dog være opmærksom på at hotellets pool kun er for mænd. Wifi virkede rigtig godt
Overnattede 4 nætter i oktober 2018

8/10 Udmærket

Finn, Denmark

Synes godt om: Rengøring, service og personale, værelsets komfort
Nice staff and rooms and ok restaurant. Free wi-fi
Nice staff, nice rooms and ok restaurant. Free wi-fi.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort

10/10 Fremragende

Malok

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were super nice and helpful, I had a small complaint at the time of check-in and they quickly addressed my concern. The room I stayed in was very clean and the sleeping bed was comfortable. Most important, their kitchen menu is so delecious and affordable.
Overnattede 3 nætter i april 2024
Svar fra Mahmoud, Guest Service Team den 8. apr. 2024
Dear Malok, Thank you very much for taking the time to share your experience at Toledo Hotel. We are glad to know that you had an enjoyable stay and we appreciate the high score you have given to our services and facilities.Sincerely,

8/10 Udmærket

Nafika

Overnattede 1 nat i februar 2024

10/10 Fremragende

Nawal

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Mahmoud, Guest Service Team den 18. jan. 2024
Dear Nawal,Thank you for choosing Toledo Amman Hotel and for sharing your feedback on Expedia. I am pleased that you enjoyed your stay with us. We look forward to welcome you again soon. Sincerely,

10/10 Fremragende

Jun

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Mahmoud, Guest Service Team den 18. jan. 2024
Dear Jun,Thanks for sharing your experience with us. We hope to see you again soon.

10/10 Fremragende

LINH HOANG

Overnattede 3 nætter i november 2023

10/10 Fremragende

Nafika

Overnattede 1 nat i november 2023

6/10 Okay

Susanne

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2023

8/10 Udmærket

Gerardo Daniele

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Shelley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Uzay

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fair price for overall value
Breakfast is good Room size is ok Reception is a little bit confused Good parking Easy reach old town. A little bit old fashioned
Overnattede 1 nat i oktober 2023

10/10 Fremragende

melody

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

10/10 Fremragende

Stephen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Jordan stay
Great place to stay, staff was always friendly and helpful
Overnattede 6 nætter i september 2023

10/10 Fremragende

Lamise

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Well situated in Amman
Overnattede 2 nætter i august 2023

8/10 Udmærket

Italo

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Al richiamo di campane e muezzin
Cittadella di Amman
Overnattede 5 nætter i august 2023

10/10 Fremragende

Adeeb

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our experience was pretty good. The hotel was clean and comfortable and the staff were kind and welcoming. The hotel was in the heart of Abdali and only a few minutes away driving from major attractions.
Svar fra Mahmoud Guest Service Team den 12. aug. 2023
Hi Adeeb,We are so delighted to know that you had an excellent experience and sincerely grateful for the time you spent for writing a positive comment. Your feedback is valuable for us and we are looking forward to welcoming you back again.

10/10 Fremragende

Husain

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i juli 2023

8/10 Udmærket

Mrs A M

Overnattede 1 nat i maj 2023

10/10 Fremragende

Sobiya

Overnattede 1 nat i maj 2023

10/10 Fremragende

Carol

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2023

10/10 Fremragende

Zakaria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good
Warm welcome, thanks to Mahammad and all the team. Clean and spacious rooms. Very good breakfast
Overnattede 3 nætter i april 2023

2/10 Forfærdeligt

jennifer

Rejste med familie
Got there and discovered they had over booked the hotel. They arranged an alternative hotel, but far away from the sights that we wanted to see. They would not pay for a taxi from that hotel back to the Toledo Hotel area so that we could see what we went to Amman to see. Wasted hours and made it difficult to see Amman. Very frustrated - they said they emailed, but no such email was received.
Overnattede 1 nat i maj 2023

10/10 Fremragende

Seungri

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
친절하고 편한 숙소!
방이 넓고 깨끗했어요. 리셉션 직원분이 친절하고, 방을 업그레이드 해주어서 더 편하게 지낼 수 있었습니다. 조식시간 이전에 체크아웃 예정이라고 했더니, 다음날 미리 담아둔 샌드위치와 과일을 전달해주어 고마웠어요.
Overnattede 1 nat i april 2023

10/10 Fremragende

Nafika

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I loved the room
Overnattede 1 nat i april 2023

10/10 Fremragende

Thalles

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2023

8/10 Udmærket

David

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful property with attentive staff. Front desk quickly arranged private 4 hour Amman city tour. Good quality and variety of food in restaurant. Only issue is beds are hard and pillows flat. Also heat in room cannot be adjusted for temperature so we subsequently bouled our last night. Overall I would recommend for the price range.
Overnattede 2 nætter i marts 2023
Svar fra Mahmoud, Guest Service Team den 20. mar. 2023
Hello David,Thank you for your feedback. Our ultimate goal is to make sure all our guests have the best experience, and it seems we succeeded. We look forward to being of service again.

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Service og personale, værelsets komfort
Disappointed
The hotel felt like it was in the middle of nowhere. The pictures looked like it was in a built up area. Room was okay, there was no balcony, the view from the window was straight into the car park, it was directly opposite us, so opening the curtains was pointless and plus they were dirty! We had to check out early (5:30am) as we were catching the bus to Petra and asked the reception to call us a taxi to get us to the bus station and the receptionist said the security guy will flag one down - given it was 5:30am there were no taxis driving past, so we asked them to call a taxi company again but they wouldn’t call them, which was really frustrating as we had all our luggage and had a bus to catch! The security guard just went back inside and left us to it. So we’re outside in the dark / cold with all our luggage hoping for a taxi to drive past and eventually we had to drag all our luggage and try to walk up to the main road. Really disappointed with the service. Food was mediocre, shower was awful, there were no facilities although it said there was a pool and gym on the website. Pictures on site were deceiving. Just pay a little extra and stay elsewhere
Overnattede 3 nætter i februar 2023
Svar fra Mahmoud, guest service den 9. mar. 2023
Dear valued guest, Thank you for taking the time to write. We do our best to make sure our guests leave with the best impression possible. We obviously failed this time. Your comments are taken seriously and has been forwarded to the concerned managers for immediate follow up and remediation. We hope your next stay will be a pleasant one and looking forward to welcoming you back again!

10/10 Fremragende

christiane

Overnattede 1 nat i februar 2023

10/10 Fremragende

CARLOS A REVOLTA

Overnattede 1 nat i februar 2023

8/10 Udmærket

Matteo

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
La struttura e' buona, i servizi di spa e piscina sembrano essere difficili da usare. Non mi e' piaciuto l'atteggiamento del personale, troppo orientato alla vendita di servizi quando si chiedono banali informazioni.
Overnattede 3 nætter i februar 2023
Svar fra Maani den 22. feb. 2023
•Dear valued guest, Dear Matteo,Thank you for your time to write this review. We would like to express our apologies for any inconvenience may occurred. We always do our best to provide the best accommodation for our guests.We hope your next stay will be a pleasant one and looking forward to welcoming you back again!

10/10 Fremragende

Silvia, Suisun City

Rejste med familie, Rejste med partner, Rejste i en gruppe, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love this hotel … it’s AMAZING and I highly recommend it to my friends and family
Overnattede 4 nætter i januar 2023
Svar fra Mahmoud den 22. feb. 2023
Dear Silvia, Thank you very much for taking the time to share your experience at Toledo Hotel. We are glad to know that you had an enjoyable stay and we appreciate the high score you have given to our services and facilities.

10/10 Fremragende

Silvia, Suisun City

Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love this awesome hotel and would highly it to my friends and family
Svar fra Mahmoud den 22. feb. 2023
Thank you Silvia for giving us your feedback. We do our best to make sure we meet our guest expectations and we are glad we succeeded. We look forward to seeing again soon.

10/10 Fremragende

Silvia, Suisun City

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Absolutely love this property soooo thank you sweetheart Toledo Family

10/10 Fremragende

Cristian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had brilliant stay. Cannot fault hotel. It was clean, in a good location, served a great breakfast and the staff were extremely helpful. Would definitely recommend and would certainly stay here again. At the hotel reception Mohamed was very kind always willing to help us ….. thank you MOHAMED!!!! Without your help our stay would not have been the same!!!!!
Svar fra Mahmoud den 25. feb. 2023
Dear Christian,Thank you for choosing Toledo Amman Hotel and for sharing your feedback on Expedia. I am pleased that you enjoyed your stay with us. It is even wonderful to hear that you enjoyed the amazing service provided by our team, especially by Mohamed from Reception. Your positive feedback will definitely be shared with him.We look forward to welcome you again soon. Sincerely, Mahmoud Guest Service Team

8/10 Udmærket

Peter, Lake In The Hills

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Older hotel, but overall ok. This is nothing fancy.

8/10 Udmærket

Umit

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice stay

10/10 Fremragende

Nawal

Great easy clean and professional staff
Overnattede 1 nat i januar 2023

10/10 Fremragende

Veronica

Overnattede 1 nat i december 2022

6/10 Okay

Feras

Synes godt om: Rengøring, service og personale, faciliteter

10/10 Fremragende

Akram

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Good and clean

8/10 Udmærket

LOUISE

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Selon le site web il y a un spa. En réalité c’est un gymnase qui n’est pas accueillant aux femmes. J’ai demandé de l’information et on m’a donné de l’information qui était fausse.

10/10 Fremragende

marcel bernadus petrus wilhelmus, Millingen aan de Rijn

Overnattede 2 nætter i oktober 2022

8/10 Udmærket

Cathy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
All Positive
Very nice location- amazing decor- friendly staff- great food
Overnattede 1 nat i september 2022

8/10 Udmærket

Cathy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Two thumbs up
Great location - wonderful helpful staff On- site dinner was excellent
Overnattede 2 nætter i september 2022